Heritage

4.2
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30 Reviews
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£41 and over
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Swiss
The Heritage is London's first modern destination dining Swiss-inspired restaurant and bar.
Swiss dishes of fondue, raclette, rösti and charbonnade, Heritage will offer impeccably executed French plates, characterised by the use of luxury ingredients such as wagyu beef and lobster. Providing an immersive element, diners will be able to barbecue prime meat cuts, fresh seafood and seasonal vegetables on table-top charcoal grills.

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Daily 12:00PM - 2:30PM 5:00PM - 10:30PM

What 30 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.1
food
4.5
service
4.1
ambience
3.5
value
Noise · Quiet
81% of people would recommend it to a friend
5
4
3
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1
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NB
London
1 review
Dined 6 days ago
Overall5food5service5ambience5

Amazing food and amazing staff. Excellent attention to detail and amazing little touches.

WP
London
4 reviews
Dined on November 3, 2019
Overall5food5service5ambience5

Outstanding service and delicious Swiss based food. I would highly recommend this restaurant. A very nice addition to the many international dining options in this area of London.

CM
London
1 review
Dined on October 31, 2019
Overall1food1service3ambience1

What a disappointment! The restaurant was really quiet for a Thursday night - far more staff than diners. The portions were tiny and the quality of the cheese in our tiny fondue rather underwhelming. We got out of there as quickly as we could and went round the corner to St Moritz for a proper, generous cheese fondue.

PR
London
1 review
Dined on October 31, 2019
Overall4food4service5ambience5

Good food, nice staff. Also a great cocktail menu. We ordered fondue for three, but the pot they bring it in is tiny - not enough for three. I was expecting a proper fondue pot. You actually get a little tiny saucepan-style thing. But when we queried it, they did bring more. It transpired that the fondue only comes in multiples of 2 - so if there are an odd number of you, just ask for a top-up and all will be well. Yummy.

Heritage
Responded 2 days ago

Dear Paula Thank you so much for taking time out to review our restaurant. We are delighted to hear that your query was resolved. We hope to see you again, so when you do decide to book again please do let us know by emailing us your reservation at info@heritagerestaurant.co.uk.

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s
London
9 reviews
Dined on October 26, 2019
Overall3food1service3ambience3

This is a swiss restaurant. Therefore they should have researched the standard Swiss size of fondue. We got a ramekin size pot for two to share. It was ridiculous. We had to order another. The bread, potatoes, pickles etc were all very nice, as was the fondue, but there was so little of it. We almost burst out laughing when they bought the miniature fondue out. They should charge twice as much and give a bigger portion.

Heritage
Responded on November 4, 2019

Hi there, whilst we're naturally disappointed you didn't enjoy us further, we are appreciative you have taken the time to visit & post a review. Our fondue is really designed as a sharing starter course which we could've perhaps made clearer throughout your experience. Given the seeming popularity of the dish we are exploring ways to create interesting larger options too that are more suitable for main course sharing or indeed group occasions - We hope we'll see you again

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AS
1 review
Dined on October 26, 2019
Overall5food5service5ambience5

Absolutely loved everything about this restaurant, the service was amazing and the food was UNREAL!

Heritage
Responded on November 1, 2019

Thank you Abbie for giving us an amazing review. We're looking forward to your next visit.

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VH
New York Area
1 review
Dined on October 24, 2019
Overall5food5service5ambience5

Service was great, food was amazing and the level of ambience was perfect! Will be coming back ASAP!

Heritage
Responded on November 2, 2019

Thank you so much Vikki for such a great review. We're delighted that you enjoyed the Heritage experience! When you do book again please do email info@heritagerestaurant.co.uk to make your reservation.

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T
London
2 reviews
Dined on October 19, 2019
Overall3food3service4ambience3

Ambiance is very awkward but the staff is attentive. Music is too low for the dimmed lighting they have.
The portions are actually offensive... It’s understandable that the prices are so high for the type of food and restaurant image they want to have but the sizes were just too unacceptable. As a french person who eats cheese , raclette and fondu on a regular basis yearly this was disappointing and I hope that people who eat at this Swiss restaurant are not put off forever!! Real Swiss food is not at all this frail, tasteless and unsatisfying.

Need to make some menu changes and sort out the ambiance for this place to work in London!
I would not recommend this restaurant.

OT
London
1 review
Dined on October 19, 2019
Overall4food4service5ambience4

Portions are incredibly small.

OT
London
1 review
Dined on October 11, 2019
Overall5food5service5ambience5

Outstanding food. Excellent price for what we had. Will definitely return

Heritage
Responded on November 4, 2019

Thank you Anonymous! We look forward to seeing you on your next visit!

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G
London
1 review
Dined on October 11, 2019
Overall5food5service4ambience5

Very, very good food, service maybe a little too much attention, ambiance great. The meal was a little expensive but I think it was worth it. Try the fondue, it's delicious. The pickles get a high five in my book!

Heritage
Responded on November 4, 2019

Thank you Gilli for a great review. We are always looking for ways to improve our service so please do send the feedback of your experience to info@heritagerestaurant.co.uk. We look forward to you dining with us again.

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CF
1 review
Dined on October 11, 2019
Overall5food5service5ambience5

It is a shame that I was limited to only 5 stars as my experience here was unbelievable. The food, the ambiance was amazing. The service was by far the best service I have ever received. I took my girlfriend here and she was completely overwhelmed by everything. I will definitely be dining here again!

Heritage
Responded on November 2, 2019

Thank you Charlie for giving us such an amazing review! We're delighted that you enjoyed the Heritage experience! When you next want to book, please contact info@heritagerestaurant.co.uk.

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SB
1 review
Dined on October 5, 2019
Overall5food5service5ambience4

Staff were incredibly attentive, made the whole experience feel very personal. Unfortunately one of our orders was taken wrongly, which resulted in a different dish being brought to the table. Instead of making a fuss, they kindly offered the incorrect dish as complimentary whilst they prepared the other dish.
The meat and steak in particular was some of the best I have ever tasted and the cheese fondue is a great idea, extremely tasty.
Would 100% recommend.

Heritage
Responded on November 4, 2019

Thank you Sam for your lovely review. I am delighted to hear that we rectified the order for you. Thank you for recommending us, and when you would like to book again please do email info@heritagerestaurant.co.uk to make your reservation.

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OT
London
1 review
Dined on October 1, 2019
Overall5food5service5ambience5

Good food and great service. The restaurant was also nice. Will definitely go back.

MK
Oxford
4 reviews
Dined on September 28, 2019
Overall5food5service5ambience5

Delicious food, and brilliant service. Strongly recommend!

T
London
2 reviews
Dined on September 25, 2019
Overall5food5service5ambience5

Gorgeous Swiss cuisine and a great drinks menu. Highly recommend the fondue! It was very quiet on a Wednesday night so I hope more people hear about it soon because its a great hidden gem.

IS
1 review
Dined on September 20, 2019
Overall5food5service5ambience5

Amazing food, wonderful wines, great service. Top!

TH
London
1 review
Dined on September 19, 2019
Overall3food1service2ambience2

Food lack flavor and it’s overpriced. Service was very scattered - seems like there are a lot of new staff.

K
London
2 reviews
Dined on August 31, 2019
Overall5food5service5ambience5

From the moment we sat down the service was impeccable. There was attention to every detail from presentation to flavour profiles, facilities, and service. Cannot recommend enough for a superb evening and wonderful way to celebrate our anniversary.

CC
1 review
Dined on August 31, 2019
Overall5food5service5ambience5

One of the most delicious meals we have have ever eaten with incredibly friendly and attentive staff. We're already planning on going back for another meal soon.

J
Hampshire
2 reviews
Dined on August 24, 2019
Overall5food5service5ambience3

Lovely place, delicious food and attentive staff. Fairly new place so it wasn’t very busy but Im sure once people find out about it and how great the food is they will get much busier. Great location too with lots to see and do, highly recommend

RL
London
2 reviews
Dined on August 21, 2019
Overall5food5service5ambience5

The restaurant had a great ambiance, staff was extremely friendly. They went out of their way to serve us excellent wine by the glass pairing nicely with the courses we had. The food was just splendid, we especially enjoyed the beef tartar, which was prepared at our table. All and all great experience and value for money. We cannot wait to go back soon!

Y
London
93 reviews
Dined on July 23, 2019
Overall4food4service4ambience5

I really wanted to love this place. Great vibe and ambiance. So nice to have place in the location that’s not so hipster and loud & unbearably trendy
Music was nice and non intrusive.
The menu was heavy though delicious and quite pricey & i would
Have a concern that It’s not going to appeal to everyone. Meat yes but accompanied with lots of cheese. Don’t get me
Wrong I love both, but their salad options were limited.
Service and ambiance was excellent. Maybe a tweaking of the menu and I’d definitely be back.

t
London
399 reviews
Dined on June 30, 2019
Overall4food4service4ambience3

The beef tartare has so little flavour.
Try Eneko’s version which in my opinion is the best beef tartare in London.

Either drop from the menu or taste better than the competition.

Desserts are weak in taste. Good show with flame but nothing to write home about in terms of flavours and layers.

Priced at Michelin Star level but not sure that is what the chef is going for.

E
London
17 reviews
Dined on June 30, 2019
Overall5food5service5ambience5

Fantastic food and lovely service. Interesting menu, and everything was top notch. We all loved everything about it.

RH
London
1 review
Dined on June 30, 2019
Overall5food5service5ambience4

Great food,great service. A real treat for a soecil occasion dinner. Would come back to try the cocktails too!

LR
London
4 reviews
Dined on June 30, 2019
Overall2food3service4ambience3

Overprice for the quality and flavor of the food.
Service was good but a little stuffy.
Restaurant was empty during soft launch which made sense considering I left thinking I paid too much for what I had (paying 50% off the food).
The only thing I think was well executed was the Rosti .
The Meat cheese fondu lacked in flavor and was very heavy.

A Bad surprise came with the bill as we ordered a bottle of wine that was 52£ by the bottle, however I ordered it seeing the price by the glass (175ml) for 8.5£
When I advised the staff that the price should be around 37£ (a bottle being 750ml = 175ml x 4.2), the manager came to lecture me that the difference in price was made to account for the wine loss every restaurant has. So it's up to customer to pay 16£ difference PER bottle to accommodate the restaurant lack of bar management. The bill was rectified, but I would still call that a scam as a lot of unaware customer are going to pay for that 33% over priced wine.

Overall, the prices are higher than some Michelin star restaurants in London and the food is nowhere near as good.

w
London
1 review
Dined on June 30, 2019
Overall3food2service5ambience5

Beautiful restaurant with great service, but unfortunately the food was not the best, especially for the price. Beef tartare was very dry in texture, and the rosti was uninspiring. The dishes generally lacked flavour and I would not return.

OT
London
4 reviews
Dined on June 30, 2019
Overall5food5service5ambience4

We had a portion of meat cheese fondue. It's really good but recommend having one starter to share between 2 people also to fill your bellies up. The tea - oh dear - is phenomenal. So niche! Definitely would come back for a treat.

t
London
26 reviews
Dined on June 29, 2019
Overall4food4service4ambience4

Classy restaurant serving delicious food. Meat, cheese, potatoes - what's not to love? We enjoyed sharing a rosti and then the meat fondue. The pot held just the right amount of cheese for the meat. We ended up slathering it on top as that seemed easier than dipping it. Service was super friendly and welcoming. We really appreciated the chilled water on such a hot day. Very central location. Really enjoyed our meal and hope to return.