Out of towners looking for something KC special. We weren't disappointed! Shared the 2-for meal and the stuffed mushrooms were delicious. We would definitely go back!!
Had the bone in ribeye special. Very nice steak. Nigil was a great server. Hereford is our go to restaurant at Zona Rosa
Everything was great! Our table was ready and it was actually in a room off by itself, so it was perfect! Service and food were great!!!!
Great service and great food
The restaurant was closed because of inclement weather. We were not notified it was closed and showed up anyway. It would have been nice to have been notified that it was closed.
Made reservations, got confirmation on Opentable, Drove to Zona Rosa, parked, and walked to the restaurant. It was dark. Sign on door said they were closed due to the weather. You would think they would have the courtesy to let you know. Very disappointed
This is always a great place to reconnect with friends.
My husband and I are visiting from out of town, and decided on Hereford House on recommendation from the hotel staff. After reading some other reviews online I was a little weiry. We arrived at the restaurant a little after our time slot, but they seated us right away even allowing us to move tables without a problem due to a general seating preference on our part. We ordered off the Sweetheart menu (I'm not sure if this is a Valentine's only menu), but it was well worth the 2 for $75. Everything we had was great, the steaks were tender, and the carrot cake was amazing!!! I'm not s big fan of carrot cake, but I would go back just for it. Our server was terrific everything seemed to come out right after we finished the previous course. We don't typically spend this much on dinner, but if we lived closer it would definetly be on our list of special occasion places.
Wonderful service at zona Rosa herford house kcmo my server name was Megan and she was the best server we ever had at any restaurant no exaggerating thank you for having someone like her working for your place of business people should have more wonderful people like her at there place of business thank you and thank you Megan for being the wonderful person you are.
Wonderful valentine dinner tradition. Staff makes the evening special. Highly recommend reservations- we used Open Table on-line. Food was excellent as always.
Did not have to wait with open table seating very nice. Good food and excellent service
Awesome experience. Our waiter was quick and accommodating.
Very good food and our waiter was great. They turned on the a/c full blast and many of had to complain before they turned it off. It was loud and the tables were placed to close together, but I’ll write that off to it being Valentine’s Day. Would have been nicer tho, to not hear two other tables conversations while trying to hold your own..
Our server was out standing...his name was D’Andre...not sure of the spelling. Was very pleasant.
Great food. Friendly service. Food prepared well. Clean and well maintained.
It had been year since I had visited the Hereford House Downtown - The Food was Excellent, Great Experience - went to the Zona Rosa Location 2/10/18 ..... Birthday ..... would have better off going to Golden Coral ..... The Food was below average - I've had better Service at a Applebee's - don't waste your Money
I'd been saving several months to be able to go for dinner. The salmon is fabulous as well as the cheddar ranch potatoes. But the best is the chocolate tower cake. It was worth the wait. It was worth calories. Savored every bite.
The steak I ordered was as chewy as gum the potato's tasted bad the green beans were cold and under cooked I used to eat at the original place once or twice a month and it was spectacular I would rather eat at Longhorn the steak and all is much better
The dining experience at the Hereford House could not have been better. We were seated quickly in the private, round table area I had requested. Our waitress, Katie, was very attentive and professional. The drinks and appetizers came quickly, and the entrees were cooked to perfection. It was the perfect birthday celebration. Thank you!
Food was great if a bit pricey
We often go to the Shawnee location but had never been to the Zona Rosa location. Our service here was top notch. Our server was prompt and attentive but not pushy. The food was quick and well prepared. We are familiar with the menu from the Shawnee location and this did not disappoint. I always love the shallot vinaigrette dressing. The prime rib is my favorite. The kids meals are a good price and include a ice cream sundae to top off the meal. We will be back next time we are in zona rosa area.
It's just not what it used to be. Two of us reported our meat to be less than flavorful. Several parts of our order were incorrect, but the service was so slow we didn't dare ask for a correction. Given the price, I'll choose another restaurant next time.
I indicated it was my husband's birthday twice in the reservation and it wasn't even mentioned during the entire dinner. After spending $80 on our meal, including my overcooked steak, I would have expected a lot more.
I ordered the Prime Rib. It was great. My husband ordered a Ribeye and that to was very tasty. As an appetizer we ordered Sea Dogs which is Grilled Shrimp wrapped in Bacon. It had a horseradish sauce to dip them in. Wow they were awesome. I could have ordered just the Sea Dogs and been very satisfied! I give Hereford House 5 stars! Very impressed!!
Me and my girlfriend went to Hereford House for restaurant week, we both ordered the 12 ounce strip steak cooked medium. When the steaks came these were the toughest steaks I’ve ever had a steakhouse. My girlfriend sent her steak back it was so tough, I should’ve sent mine back but decided to try to eat it which was a bad idea. Our waiter might’ve been a mute because he barely spoke and when he did you couldn’t hear him, it was a waste of a date night.
Reserved for 7:30pm, didn't get seated until around 8pm. Waiter brought an incorrect drink out but was quick to replace it. Food wasn't that great and certainly not worth the $120 value for 2 people. Good thing we have KC Originals card and got $20 off. Hereford House used to be awesome for steaks but of late has turned out pretty mediocre steaks and especially for high price, just not worthwhile. Won't be returning anytime soon.
This was our third visit and our least favorite. Restaurant Week made it crowded and noisy and caused the normally excellent service to suffer. We won’t dine there again during Restaurant Week. The food was good.
We had reservations and were seated quickly. Our server was polite; however, he wasn't what I would describe as engaged and welcoming. He performed his duties in a perfunctory manner. One of the entrees' was not cooked to order and another staff member, whose name we never got but I'm thinking was a manager, ended up helping us. She was also the one who brought us to-go boxes and our checks. She exhibited all the traits I look for when I describe great service.
Our waitress was courteous, very nice and patient. The food was delicious. We do not live close enough to come often. We are senior adults and sat by a table with an active toddler.
Linda our server was awesome!! The food was GREAT and worth the price!!
Our server, Darin, did a fantastic job of taking care of my party.
Great food menu for KC Restaurant Week. Thank you.
Excellent food and service. Prime rib is melt in your mouth good.
It was our first time dining at Hereford House. We enjoyed the KC Restaurant Week menu. Thanks for a great dining experience. We'll be back!
Great meal for our anniverary. Great service and excellent steak.
This review is based solely on this evening, although I would have been more reserved with the review had our last couple experiences been better:
We arrived at 5:45, had reservations for 6, they seat us in the bar by the windows so it’s COLD and loud. Not off to a great start. Our server was rushed, and rude. We ordered very simple menu items, apps were great. Food arrives and after we took our first bite, steak was rare inside. We both ordered medium/medium rare. She offered to take them back and cook longer, no thanks, so she offered free dessert, no, our meals came with that. From start to finish, 4 course menu, we were out by 6:49. Got dessert to go, the cake I ordered was beyond well done, not sure why they even served it, but we will not be going back anytime soon and we frequently visited this establishment.
This was probably the 3rd or 4th time at Hereford House and the service has been terrible every time. The most recent time (this past Saturday afternoon), the restaurant was only about 25% full, and we still waited about an hour for our burger/fries. I asked for extra ketchup and it never came. About a year ago, we waited over an hour for our food and had to finally get a Manager and they comp'd our whole meal. The food is always very good, but it pains me to come to your restaurant for consistently slow service. It is unacceptable and I've spoken to others that feel the same - your great restaurant is getting a bad reputation. Please address the extra slow service.
Wonderful atmosphere and service. And the food was incredible. Highly recommend
We went during Restaurant Week on one of the coldest nights this winter. We've always enjoyed the food, but the the restaurant was uncomfortable cold. It was as if their HVAC system wasn't working well, or the thermostat was set REALLY low. It definitely affected how we enjoyed the experience.
The food was fantastic, the waiter was highly adept and skilled at his job, the service was on point, the atmosphere was lovely. We’ll all be back!!!
Went when just upended for the day. It was the first time we ever found the food not hot enough & the meat was undercooked for medium rare. Service was slow. We will return but will give them an hour to get organized. We didn’ t feel like making a fuss with the waiter.