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Hereford House - Zona Rosa
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Clean menu provided to every guest
- Sanitizer or wipes provided for customers
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
- Waitstaff wear masks
cherry peppers, fried spinach, marinara
Great social distancing set up. Nigel was a great server. Fantastic food
Dinner was great celebrated my 26th Wedding Anniversary and was pleased.
The problem this time was inconsistent service. It was 40th anniversary and no mention at all. This was unusual for this restaurant. Covid related maybe
Food was excellent. Nice atmosphere. Service was good as well. Steak prices are on the higher end compared to other chain type steak houses. I would go again for a nice evening out, for a special occasion.
We went to the Zona Rosa location which was very nice. Everyone was amazing and very attentive we had the prime rib and smoked ribs both dishes were awesome!
great service! super food. nice separate room for 6
We were celebrating. Service was a bit in attentive - water not refilled, etc. Steaks were good.
Awesome! I need 50 characters. Eighteen more. There!
The best complete meal I have had in a restaurant in the last 1-2 years. Our server Larry was top notch, highly recommend asking for him when you go.
Seating was nice & spread out. Food was amazing! Service was awesome!
I’ve eating for years at this Hereford House location and have always been pleased. We done major holidays and birthdays and Father’s Day last year. This year was my fathers 93rd birthday and our party of 7 decided this is where we would go. I made reservations and mention this. We arrived and I again mentioned this was a birthday. The service we received was less the par. We sat with dirty dishes sitting for extended period of time between each course. Had to flag someone down to order more beverages. Don’t get me wrong the food was amazing. What was the kicker was for the third time even singing happy birthday we were not asked if we wanted desert so maybe he would have a cake with a candle. Will have to wait and think if this is where we will hold another milestone celebration
Steak was cooked properly, but was lacking in taste. Not well seasoned
Great night. Dinner was fantastic! They were mindful and prepared for covid as you would expect. Great staff!
Ordered the dinner for two and the appetize rwas good, salad just ok, prime rib was good and cooked properly but the baked potato and asparagus were stone cold and were taken back to the kitchen and when returned were fine. Just a ok experiance.
The steaks were delicious the drinks were just right and service was great.
Everything was great except for trying to overload our server with 5 tables at once after he had 2 to 3 tables already, I was a server at Applebees so I already understood and it wasn't cool!😡😤
No line with reservations. Was able to be seated at a table with 6 feet away from other diners. Habenero goat cheese and jam was amazing, as well as the Grilled Meat Loaf. Looking forward to coming back when I can.
Our order consisted of 2 appetizers and 2 steaks. Goat cheese app was good, bacon wrapped shrimp was over cooked. Both steaks were ordered medium and arrived rare. one steak was sent back and came back charred on the outside and medium rare on the inside. Sent back the bacon wrapped shrimp but still got charged for it. Neither steak had any flavor.
VERY limited menu currently. Everything are add ones like salad. Lettuce had brown pieces throughout and the food I ordered was not correct. They offered to fix it but we were on a time restriction so I just made due. Service was excellent. Very attentive. Not a lot of guests which was nice.
Our server, Rachel, was extremely patient, kind, and attentive during our dining.
Of course, it was quiet as many of the tables were roped off to respect the social distancing.
The food was excellent as were our cocktail!
Thank you for a great experience!
Everything was delicious and the service was outstanding.
We have eaten here many times as usual always great food, service, and ambience.
Great food and service. My husband's favorite place. We took out of town friends for my husband's birthday and they we thrilled with their steaks. I had the bacon wrapped medallions. My new favorite!!
Always a pleasure! Good food, excellent service. We’re regulars, because our son with food allergies is always accommodated with no difficulties, which is very important. We are definitely satisfied customers!
The food was good our server was disconnected from us. We had to ask other servers for things that she should have brought to the table. We watched her wait on other tables with a lot of care that we didn't receive.
We are semi-regular at Hereford House and have seen ups and downs on all things (service, attention to detail in the dining room, food, etc.) This visit was good, dining room was much more orderly than it has been, good steaks, good service (slow to clear plates, but not a huge deal.)
Service could have been better. A little under classed, but decent food.
Anniversary Dinner 5*!
The server we had was incredible! She was lovely, checked up on us many times and made sure we were taken care of when our original server didn’t show up at the table in time. My boyfriend and I enjoyed her very much! And the food was perfection!
We have been to this location before and had a good experience. Unfortunately, this visit wasn’t the best service or food quality for the price we paid. Our waiter seemed very overwhelmed and took a long time between stops at our table. We ordered salads but did not receive them prior to our main course arriving, so we cancelled those. The waiter comped our drinks to make up for the salad issue. We were not at all impressed this time. Steaks were just ok. I understand that it is a busy Valentines weekend, but the service and food quality shouldn’t be lower because of it.
They never gave my grandparents a complimentary dessert or anything , service was very slow. It was my grandparents 59th anniversary
This was our belated Valentines dinner and we choose the “special” menu but it is exact the same as the regular version. Drinks took forever and our waiter mixed up drinks, bills etc. food came so fast that we couldn’t enjoy it. We still ate the app and salad whole main dish got there and no space to put it which didn’t kept the waiter from placing it in front of us. The quality was ok but nothing outstanding. I had the salmon as my main dish and it was to much cooked and almost blackened for my taste. The asparagus on my plate was the thinnest one I ever had and way overcooked. My husbands steak was good. The carrot cake was not really a classic carrot cake and I had better ones before. I expected for the wait and price more from this restaurant.
Busy night due to Valentine's Day crowd. Did good, but think they were a little swamped.
Our server was pleasant, funny and made all of us feel relaxed which made for a very enjoyable evening.
The food was terrible! My husband and I decided to eat here to celebrate Valentine's and since we were attending the comedy show across the street the location was perfect. The chicken I ordered was discolored and soggy as if the steam tray it possibly sat it stole all the color, there was absolutely no flavor in the sauce that was portrayed as having both kapers and artichokes. The prime rib was tough and flavorless. The red velvet cake was dry. This meal was definitely a waste of $111. Even the appetizer was trash, how do you dry out cream cheese that has seafood in it!?!? Kudos to our waitress for being the highlight of the entire meal. For the reputation that preceeded you, I was disappointed
Could be a bit more organized at the check in post. Lady seem like she was frustrated and couldn’t handle pressure of the restaurant being busy. Others was also seated before us even with no reservations. Was kind enough to ask again what was going on and immediately got seated.
Was Valentine’s Day and they were very busy. Our reservation was for 9:15 however because it was Valentine’s Day they were super busy. We waited at the bar to have our name called for almost an hour, understandably of course. I was beginning to get a little hangry and the bar tender could tell. He made the rest of our evening fabulous. Making sure we had drinks and even took care of us the rest of the evening. So good we gave him almost a 50 dollar tip.
We had an 8:30 reservation ( on Valentines Day) and when we arrived the hostess told us she was just seating her 7:30 reservations. We had theater tickets at 10:00 so finally found a seat at the bar at about 9:00 ( bartenders were great but overwhelmed) and got food around 9:20. Needless to say it was very rushed. Bottom line, the restaurant oversold the evening and as a results there were a lot of unhappy patrons.
Reservations were for 8:15 sat down at 9. The steak I ordered was cold and dry. My baked potato was hard and cold. Waitress was awesome
They overbooked. We waited 45mn before going across the way to Bravo, who seated us immediately.
Hereford House - Zona Rosa offers takeout which you can order by calling the restaurant at (816) 584-9000.
Hereford House - Zona Rosa is rated 4 stars by 1482 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.