Food was delicious. Steaks were cooked as ordered. We had to endure really poor service - server was either not trained well, or simply was not interested in doing her job. We spoke with the manager, but not in a hurry to return.
Very conscientious server. Helpful and attentive.
This was our 12th Anniversary and our meal was great! Our waitress took great care of us and we had a great time. The flaming dessert was over the top delicious!
Should have done more research before heading to this place. It felt like a throwback to an 80's steak house. Even 80's disco music playing . Decor was very "cowboy" with boot vases and bronze horse sculptures. Should have figured when I saw the cowhead on the sign :/. Food was good but not exceptional. I'll skip this place next time.
The service was excellent. Our server, Spencer, was amazing, even remembering us and how we like our water. One in a million.
Pretty disappointed. I had heard about the original restaurant, but this was not good. Good was overpriced and not particularly good. The atmosphere was cliche and dated. The staff was mediocre at best.
The service was wonderful, however overall did not think the food was worth the price.
Great food and service. Will visit whenever I am in Kansas City again
Wait staff was terrific. Food timely and very good.
This was one of the best places we've eaten in Kansas City.
Best prime-rib in town! Good from the grill. No sauce needed.
My husband's steak did not have much flavor. '
Our food was not what we expected. Sorry
My wife and I had a delayed Valentine's Day meal as we didn't get to celebrate last week. Everything was good.
The outlaw pasta , I had more alfredo sauce than anything..a few noodles, with only four (4) shrimps..in a small round bowl.
We had a reservation for two people at 7:00 PM on a Saturday evening. We were seated right away but had to wait for our server, Spencer. He did a very good job considering how many tables I saw him covering. We heard the waitress at another table apologize and explain to her table that they had just seated several large parties and everyone was getting behind. Our server did a very good job considering how thinly he was begin spread. The food was excellent (we both had filet) and our sides were well prepared. I did have to ask again for the glass of wine I ordered with my meal when our food arrived.
Our waiter, Spencer was fantastic and explained each course of our meal... Two thumbs up
We arrived for lunch at 1pm and were able to sit right down. No wait and plenty of tables open for more guests. The server was punctual and accommodating. Steak soup and salad arrived quickly, hot soup and cold salad. Everything was delicious! We will definitely be returning.
The service killed anything redeeming. The wait staff were inattentive, we were passed off to another waiter then waited 20 minutes before we could order drinks. We hardly saw our waiter after our food arrived and she didnt even stop to thank us as we left, she justed stared as we walked out. We have been to this location before but i think ill choose another location next time.
Great food and the waitress, Sapphire, was outstanding.
Wouldn't go here for a special occasion like valentines day, even with a reservation, because you are going to have to wait 30 minutes to an hour no matter what.
Purchased the bone in ribeye Pittsburgh style. The steak was cooked incorrectly and tasted like charcoal.
I was not pleased with my dining experience. Hour wait time with a reservation. Food delivery time terrible, and asked for food to be prepared well done had to send back then forgot sides. By time I finally got my complete order I just asked for a box and the bill so we could leave!
Great food and wonderful atmosphere. We go 3 or 4 times a year and always great food and a wonderful time.
On one of the Biggest nights of the month Valentines Day! It was packed! Reservation for 6:45pm, was a packed and busy ! Waitress was polite! The meal was a little disappointing. My wife steak was suppose to be medium rare as my dinner also, her steak was more medium well almost well mine was more rare then medium rare! We mention to the server she offered to take it back for another steak but we told her no we were starving we just didn't want sit another half hour or more waiting for another steak! All I all we love the Hereford House !
Valentines evening. Got seated upstairs in a meeting room w/2 person makeshift tables despite booking well in advance. Service was slow, non attentive and clueless. Our steaks were cooked incorrectly, we were never asked if we needed anything and 2 hours 15 minutes after we were seated the ordeal was finally over.
We ate at the Hereford house for the first time in a while. I could not believe the difference now. The steak was tough that I had and my husbands had gristle.
My husband did not get the mushrooms he ordered, he had to ask twice for steak sauce and ask passing by servers for rolls ( of which we got one?) and for our check twice.
It was valentines day so I know you were busy and we didn't complain about being seated, but I was disappointed in the other things.
Outstanding server for the occasion with appropriate attention. Seated very close to our reservation time on a tumultuous evening. ♥
Meat was not the quality I would expect for a steak restaurant. The strip was thin, tough and chewy. I took a bite of my wife's filet and it was not very good either. I told our waitress and she said she would tell the chef and then brought us our bill. It was my first time there and I also wanted to sit in the main dining room but they put me in a back private room even though I made my reservation two weeks ahead.
We really enjoyed our Valentine's Day dinner here. Everything, food, service, ambiance were great.
Food was excellent and served quickly. The added touch of complimentary chocolate covered strawberries was much appreciated.
Went for Valentine's Day. Food was good. Service was terrible and it was so loud we could hardly talk. Just very disappointed in service. Water and wine glasses were empty for extended periods. Appetizers and salads we're served at the same time. Then a long wait for the entree's.
Always love to visit the Hereford house. Fantastic place to go. Highly recommend.
I was disappointed that my discount coupon provided by Hereford House was denied because it was a holiday (Valentines Day) and Hereford House will not honor them. I guess I will have to find other locations for my meals on holidays.
Great service and excellent food! Perfect Valentine’s celebration.
The food at the Hereford House is perfection. The steaks are tender, extraordinarily flavorful, and will melt in your mouth. The best my wife and I have ever had. The salads are exceptionally fresh, the asparagus cooked to perfection, the baked potato is loaded with goodies, and the steak fries are seasoned just right. The service is unmatched anywhere. Our Waiter was extraordinary, he was extremely attentive and courteous. Can't forget our drinks, "supurb". We would recommend the Hereford House Leawood to everyone. My wife and I plan to make it a regular visit for all our special occasions.
Everything was amazing! We went for an early Valentine’s Day date and got amazing service and delicious food! Would recommend
The server was amazing but they forgot my oysters and then the steaks were not as good as I expected.
Valentine’s couple special, Feb.9-19, 2018. Four course meal, plenty of options, generous portions, great value at $75 per couple. Fun night out!
Wonderful service and food!
The food tasted like it was being served at a banquet, the vegetables (broccoli) looked and tasted like they had been pulled out of a steam table. While the steaks and twice baked potato were hot, they were "soggy" and lost flavor. For the amount of money we paid for dinner, expected higher quality food with more flavor.