Hereford House - Independence
Overall it was a decent meal for the price and a very good steak.
Valentines dinner. It was packed so service was slow and hit or miss. Overall food was great but they packed us in this overflow room and not the regular dining.
Food quality and service were outstanding despite a busy Valentines Day crowd.
In the past, for many visits to Hereford House, I've been happy to give five star ratings as they were well deserved. Understanding, it was Valentine's Day and they were very busy, but our dinner was not up to par this time. Our 4 course dinner arrived "almost" one right after the other, so we felt very hurried. I ordered my steak med-rare, but arrive almost well done. Our server was very good and she tried to make the best of our evening. We'll still be back, as we've never been disappointed before and maybe it was just the holiday. Perhaps they'll put in place better planning for such dates.
Best valentine dinner ever! Bread pudding is to DIE for!!!
Dining service, quite good. Lemonade, quite weak. Food, tasty. Hostesses, unfriendly at best. Smiling is free and welcome. Even on busy holidays.
steak salad was great, I didn't expect the steak to be that good actually
We had a lovely evening celebrating our anniversary. They sat us in a private booth by the fireplace. The service and food were excellent
Great place to be with your partner, good food ,good service, fairly quiet for a large place
We always get great service at this location. First time having the Prime Rib Sandwich and it was wonderful. A great lunch.
We went with another couple. The men enjoyed the prime rib, but both ladies were disappointed with the steak: one filet had no taste as was chewy, only ate 1/3 of it, the other had the tenderloin medallions and ate less than half. I’ve had much better steak/meal for far less $$ at Longhorn that was tender as butter with a great seasoning much better than only using salt & pepper. I usually enjoy a steak without steak sauce. The waiter was just ok and we felt didn’t really care to make us satisfied. Left very disappointed & frustrated no one really cared to ask. Online menu for the a couple didn’t match offering exactly.
We usually have a great time and meal at the HH, but our server must've been overwhelmed this past Friday night. We were entertained by the dad who was out with his little girl--he kept getting up to pop his back and he was so loud! We'll be back, hoping for another great coupon and better service.
Our waiter seemed like he was high or something but another guy came and took over the rest of our meal and served us. The food was fantastic and I will definitely be back for another occasion
Food was great, couldn't figure out why we got two rolls versus the other tables getting a basket but we got more later...
We made a reservation and were seated at the time requested even though it was very busy. Our waiter was very friendly and efficient. Our dinners were very good and cooked exactly as ordered. It’s nice to experience a Steak House where you can relax and have a great steak! These type of Steak Houses are hard to find anymore!
Had to wait 20 minutes even though we had reservations.
First time eating at Hereford. I'm a steak fanatic and have been to countless steakhouses in the Midwest as well as the New York.
Please note: The staff were professional and quick to acknowledge us at our table.
As we waited for our table to be ready (15 minutes past our actual reservation time), it was apparent it was a full house, which is a good sign. Unfortunately, it felt like everything/everyone was rushed for a quick turnaround time.
The entire seating area was uncomfortably warm; at least 78 degrees or more. I had the Herf and Surf (7oz. center cut filet mignon and 4oz. lobster tail). The lobster tail was great; however, Hereford fell short on what they're supposed to be masters at.. The filet was at best mediocre. Although it was cooked to the appropriate temperature, the steak was tougher than expected and lacking significant flavor. Knowing that filets have very little fat, it's common knowledge that there is less flavor than a ribeye and may subsequently require salt to taste. The meal should have come with asparagus; Instead, I received a single stem of broccoli floret as a garnish.
Summary: The quality of their product is not consistent with their price.
Gals at front desk seemed a bit confused on arrival but the waiter and servers were great. Prime rib was cooked to perfection ....cant say any more than that !!
Good atmosphere and great service.
Steaks were done to perfection. Sitting by the fireplace was awesome. Great service
Food was amazing! Service was wonderful! A little pricey but its fair for an upscale restaurant & what you would expect to pay! Lovely decor and
Great service and food
As usual, we had a great server and delicious food at the Hereford House. Restaurant week made it even better. We enjoyed the steak, salmon, and prime rib. All was beautifully prepared. Portions are generous(I brought half of mine home.)
We really enjoyed our meal. It was an unusual night in that it was before the big Chiefs game and they were extremely busy, so we waited nearly an hour after our reservation time to be seated.
We had reservations but they had a bunch of walk-ins so, they were working them in and making people with reservations wait. We waited 50 mins to be seated. Not sure why we bothered making reservations.
We arrived early for our reservation and even though they were packed the hostess seated us 45 minutes early. And it went uphill from there!
Service was outstanding as were the recommendations. Dinner was incredible! Even for as busy as they were on a football playoff weekend it was one of the best dining experiences we have had.
It was a great evening out with family and friends. Very happy with the experience.
Wonderful loved it
4 people, each ordered something different from the restaurant week menu. Everything was tasty, service good. Would definitely recommend.
Great food and service! Celebration for my wife’s birthday with our children and family. Really enjoyed the private room which made it an intimate setting and easy to talk back and forth. The wine was delicious and the desserts were delicious! Thanks for wonderful evening!
Food was really good, expensive but good. Ambiance and service was great.
Went for Restaurant Week. Food was good
Awesome food!! Was just talking about my steak today!!
Food is always great! Service is above par for similar restaurants. They hire the best staff!
Our waiter, Drew, was great! I didn't care for the wine choice I made and he was very accomodating and got me another choice. He was attentive and the food was great! Loved being able to take advantage of Restaurant Week Special!
Always good and excellent service
Enjoyed meal was restaurant week 2020 afsffdfsdfdfasdffafsf
We had a great meal. I think our waitress was Tammy. She was also great.