Hemingway's Cuba

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1. MO

   MollyO

   1 review

   3.0

   1 review

   Dined 2 days ago

   overall3food5service3ambience5

   Alvaro was the best server! The kitchen, however, was very slow. Took 2.5 hours to eat dinner.

   Hemingway's CubaResponded today

   Hi Molly, Thank you for taking the time to share your review of Hemingway's Cuba. We are pleased to hear that you enjoyed Alvaro's service. We are always looking for ways to improve our guest experience so we appreciate your honest feedback. Sarah L, Guest Relations

   Report
2. TR

   ThomasR

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service4ambience5

   Enjoyed our meal and the wonderful view. The staff attentive and the service was quick!!

   Report
3. OT

   OpenTable Diner

   Western NC

   20 reviews

   vip
   3.0

   20 reviews

   Dined 2 days ago

   overall3food3service1ambience4

   Server was good but the length of time from order to food delivery was way to long

   Hemingway's CubaResponded 2 days ago

   Hello, Thank you for your honest review. We value your feedback and want to make sure every customer has the best experience possible. I will pass along your feedback to our chef, so he makes appropriate adjustments in our kitchen. Thank you so much for sharing your experience, we hope you will consider joining us again in the future. Best Regards, Hemingway's Management.

   Report
4. OT

   OpenTable Diner

   Nashville

   1 review

   4.0

   1 review

   Dined 2 days ago

   overall4food4service4ambience5

   Beautiful view and fun atmosphere.

   Hemingway's CubaResponded 2 days ago

   Thank you for sharing your experience. We are pleased to hear that you enjoyed the beautiful view and lively atmosphere. Sarah L, Guest Relations

   Report
5. AS

   AudreyS

   1 review

   3.0

   1 review

   Dined 3 days ago

   overall3food3service4ambience4

   Took a little time to get our cocktails because bar was backed up and chicken was a little dry, but otherwise ok.

   Hemingway's CubaResponded 2 days ago

   Hi Audrey, Thank you for sharing your experience at Hemingway's Cuba. We are always looking for ways to improve so we appreciate your feedback. Sarah L, Guest Relations

   Report
6. BP

   BobP

   1 review

   5.0

   1 review

   Dined 3 days ago

   overall5food4service5ambience5

   Had great patience service from waitress who allowed us to enjoy our dining time on the rooftop

   Hemingway's CubaResponded 2 days ago

   Hi BobP, Thank you for taking the time to leave us a review. We are so glad you had an enjoyable and relaxing experience at Hemmingway's Cuba! Please come dine with us again soon!

   Report
7. OT

   OpenTable Diner

   New York Area

   1 review

   1.0

   1 review

   Dined 3 days ago

   overall1food1service1ambience5

   Service was terrible our server was not focused and not attentive to our service. One example, I asked twice for a fork as the original one was removed after the appetizer, no fork arrived, I asked another staff for a fork after 10 minutes. No fork. So after 20 minutes waiting I went to the kitchen myself and was given a fork. Our food took 45 minutes to arrive and was not hot . Staff could care less. We spoke with the manager who recognized the situation and she did not charge us for the meal however this put a real damper on our 50th wedding anniversary celebration

   Report
8. m

   mikey151

   Denver

   2 reviews

   5.0

   2 reviews

   Dined 4 days ago

   overall5food5service5ambience5

   Requested and got an outdoor table in the shade. Wonderful ambience. Jen was a terrific server, giving good recommendations. Portions more than adequate.

   Hemingway's CubaResponded 2 days ago

   Hi mikey151, We are so happy to hear about your lovely experience at Hemingway's Cuba. We will share your kind words with Jenn and strive to make all of your experiences with us as enjoyable as this one! Best regards, Hemmingway's Cuba

   Report
9. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food5service5ambience5

   The best food, service and view in Asheville. It's a must when you are in Asheville.

   Hemingway's CubaResponded 4 days ago

   Thank you so much for your positive review! We hope you'll visit us the next time you're in Asheville! Sarah L, Guest Relations

   Report
10. CC

    CherylC

    Western NC

    11 reviews

    5.0

    11 reviews

    Dined 5 days ago

    overall5food5service5ambience5

    We have never had anything less than a wonderful experience at Hemingway’s in Asheville. The food, service, experience and view are always exceptional. We have been many times and will continue to enjoy this establishment!

    Hemingway's CubaResponded 4 days ago

    Hi Cheryl, Thank you so much for your kind words. We are so happy to hear about your wonderful experience at Hemingway's Cuba. We already can't wait to have you back our way again! Sarah L, Guest Relations

    Report
11. E

    Esteban

    E. Tennessee

    3 reviews

    5.0

    3 reviews

    Dined 5 days ago

    overall5food5service5ambience5

    Great Sunday brunch. I wish the restaurant website or reservation system had informed us of the local “no alcohol on Sunday morning” law. Not the restaurant’s fault, but it certainly changed expectations.

    Hemingway's CubaResponded 4 days ago

    Hi Esteban, Thank you so much for sharing your 5-star review of Hemingway's Cuba. We are pleased to hear that you enjoyed our Sunday brunch. Restaurants are allowed to sell alcohol beginning at 10 a.m. on Sundays so we apologize for any confusion this caused. We appreciate your feedback. Sarah L, Guest Relations

    Report
12. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined 5 days ago

    overall5food5service5ambience4

    Amazing!!!

    Hemingway's CubaResponded 4 days ago

    Thank you so much for your 5-star review! We appreciate you sharing your rating with us and the community. Sarah L, Guest Relations

    Report
13. KG

    KarenG

    1 review

    5.0

    1 review

    Dined 6 days ago

    overall5food5service5ambience5

    The Chef, Cecilio, prepares authentic Cuban food. It is AMAZING. This is the real deal! Many thank for a memorable evening which exceeded all expectations. We will be back for a grande birthday bash.

    Hemingway's CubaResponded 4 days ago

    Hi Karen, Thank you for your glowing review. It warms our hearts to hear such amazing feedback. Chef Cecilio will love to read the kind words you left about his Cuban food. We are so glad your evening at Hemingway's Cuba exceeded all your expectations and we look forward to your return! Sarah L, Guest Relations

    Report
14. J

    Jane

    1 review

    3.0

    1 review

    Dined 6 days ago

    overall3food2service2ambience2

    Overall experience was OK. We didn't really have good seats. Our waitress forgot about us and only checked on us when the manager came. The wait to place our order took 30 minutes and 30 minutes to get the food only to descover that there was a LONG hair in my food. So I left hungry that night. Disappointed and ruined our date night.

    Hemingway's CubaResponded 2 days ago

    Hello Jane, Thank you so much for your honest review. We are so sorry your experience did not meet the standard we have for ourselves at Hemmingway's Cuba with both our kitchen and serving staff. Thank you so much for giving us feedback as it helps us grow as a restaurant and see the changes we need to make. I hope you give us a chance in the future to improve you experience and meet your dining expectations. Best Regards, Hemingway's Management.

    Report
15. M

    Meggie

    Atlanta

    8 reviews

    5.0

    8 reviews

    Dined 7 days ago

    overall5food5service5ambience5

    Perfect atmosphere on a nice summer night. The drinks and dinner were outstanding. Loved my burger as a lettuce wrap.

    Hemingway's CubaResponded 4 days ago

    Hi Meggie, Thank you for sharing your 5-star experience! We are pleased to hear about your lovely visit to Hemingway's Cuba on a nice summer night. We hope you'll visit again soon! Sarah L, Guest Relations

    Report
16. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on June 16, 2022

    overall4food5service5ambience5

    Great food and beautiful rooftop view.

    Hemingway's CubaResponded 7 days ago

    Thank you for taking the time to rate Hemingway's Cuba. We are glad you enjoyed the food and beautiful view! Sarah L, Guest Relations

    Report
17. OT

    OpenTable Diner

    Western NC

    1 review

    5.0

    1 review

    Dined on June 16, 2022

    overall5food5service5ambience5

    We visited to celebrate our honeymoon and were not disappointed. The food, drink, and views were impeccable!

    Hemingway's CubaResponded 7 days ago

    Your review made our day, and we appreciate you taking the time to share your experience. We hope you’ll visit again soon to enjoy more delicious food and impeccable views! Sarah L, Guest Relations

    Report
18. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on June 15, 2022

    overall3food3service4ambience3

    Daughter visiting

    Report
19. BM

    BrittneyM

    Charleston

    1 review

    5.0

    1 review

    Dined on June 15, 2022

    overall5food5service5ambience5

    Omg! This was my first time trying Cuban food. This place has set the standard. Great food, drinks, and views.

    Hemingway's CubaResponded on June 15, 2022

    Hi Brittney, Thank you so much for your glowing review of Hemingway's Cuba! We are thrilled that your first time trying Cuban food was a hit. We hope you'll return soon for another great experience! Sarah L, Guest Relations

    Report
20. JG

    JocelyneG

    Raleigh

    2 reviews

    3.0

    2 reviews

    Dined on June 14, 2022

    overall3food3service3ambience4

    This was my 2nd visit and I was bringing friends from Georgia. We hoped to have cocktails on the rooftop patio but were told that there were no tables and she indicated that there was live outdoor music which would be very loud. In fact there was no live music. After dinner we did go to the patio and enjoyed an after dinner cocktail.

    Hemingway's CubaResponded on June 16, 2022

    Hi Jocelyne, Thank you so much for taking the time to review Hemingway's Cuba. We are happy that you were able to enjoy an after dinner cocktail on the patio. We apologize for any confusion and we appreciate you giving your honest feedback as it helps us improve the guest experience. Sarah L, Guest Relations

    Report
21. PN

    PatNH

    New England

    8 reviews

    5.0

    8 reviews

    Dined on June 14, 2022

    overall5food5service5ambience5

    We had two fantastic meals-- one of the best meals I've eaten anywhere. Would definitely recommend to anyone visiting Asheville.

    Hemingway's CubaResponded on June 16, 2022

    Hi Pat, Thank you for sharing your positive review of Hemingway's Cuba. Compliments like yours make our day! We are thrilled to hear about your fantastic meals and we will pass your comments to the Chef. We appreciate your recommendation and hope to see you again soon in Asheville! Sarah L, Guest Relations

    Report
22. ML

    MiguelL

    1 review

    5.0

    1 review

    Dined on June 13, 2022

    overall5food5service5ambience5

    Ropa vieja,tostones,ceviche,mariquitas,fried pork meat

    Hemingway's CubaResponded on June 15, 2022

    Hi Miguel, Thank you so much for sharing your 5-star experience! Sarah L, Guest Relations

    Report
23. JB

    JeffB

    Chicago

    10 reviews

    4.0

    10 reviews

    Dined on June 13, 2022

    overall4food4service4ambience4

    Beautiful view & great food. Not sure what authentic Cuban should be but having spent significant time living in Central America, the food here reminded me of my time in C Am. Great rooftop view for sunset cocktails

    Hemingway's CubaResponded 7 days ago

    Hi Jeff, Thank you very much for such a great review, we work hard to offer the best food in the best possible ambience. We are happy to see that it reflected during your last visit to Hemingway's Cuba. Sarah L, Guest Relations

    Report
24. s

    steved

    New England

    3 reviews

    4.0

    3 reviews

    Dined on June 12, 2022

    overall4food4service4ambience5

    Feels festive outside on the deck but clearly understaffed. Staff all very nice, just not enough of them. Great for a drink and appetizer, but very long wait to get a full dinner.

    Hemingway's CubaResponded on June 14, 2022

    Hi Steve, Thank you for sharing your experience. We are pleased to hear that you enjoyed the lively atmosphere as well as your drink and appetizer. We apologize for your long dinner wait and we appreciate your honest feedback as it helps us make necessary improvements. We hope you'll visit again soon! Sarah L, Guest Relations

    Report
25. A

    Annie

    1 review

    2.0

    1 review

    Dined on June 12, 2022

    overall2food4service1ambience5

    We are locals and have been here several times. We are usually happy enough with the food and cocktails (and the location can’t be beat) to ignore the slow service. We decided to celebrate our 13th wedding anniversary with a cocktail brunch. We indicated it was a special occasion/anniversary when we booked our reservation. When we arrived we had to wait quite a while for the hostess to show up to the hostess stand probably over 10 minutes). We were then a bit disappointed in where we were seated since we’d gone to enjoy the beautiful views for our anniversary. We didn’t complain about the wait or the seating, though because we just wanted to enjoy each other and if that had been all, we would have still really enjoyed our experience. Unfortunately, however, things did not improve. After informing us that he’d be able to get us drinks quickly since he was also a bar tender, we spent a good portion of the meal trying to unsuccessfully flag down our server to order our meal, get water, and later to get more cocktails. At times we were actively waving our hands to get his attention and still not getting him over to take our order. And finally, when our food arrived, my over-easy eggs were so over cooked that they were the consistency of rubber. Still unable to flag down our server, a manager stopped by to inquire and I asked about the eggs. He agreed they were sadly overdone and offered to get more. But by the time the second round of eggs did arrive, we had finished our entire meal. Both my husband and I have worked in the service industry a long time and are generally very understanding when restaurants are busy or understaffed etc. but we have never had such poor service affecting all aspects of a meal (and the restaurant appeared neither super busy nor short-staffed). Overall, it was a very disappointing experience for a couple celebrating their anniversary.

    Report
26. LD

    LyndseyD

    Philadelphia

    1 review

    1.0

    1 review

    Dined on June 12, 2022

    overall1food1service3ambience5

    Food was not good - it came out cold. We waited 1 hr for eggs for a party of 2. Waitress was doing the best she could. Definitely would not recommend other than for the great view. Hopefully they get it together.

    Hemingway's CubaResponded 2 days ago

    Hello LyndseyD, We appreciate your honest review. There is no excuse for a wait time that long, and we sincerely apologize for the negative experience you had with us. I will bring this feedback to the attention of our chef as he continues to make adjustments and improvements to our kitchen. Best Regards, Hemmingway's Management

    Report
27. PM

    PamM

    1 review

    1.0

    1 review

    Dined on June 11, 2022

    overall1food3service1ambience5

    Our meal, to celebrate a graduation, was incredibly disappointing because the service was abysmal. Most worrisome is that our table seemed to be the only one with this problem (other tables were seated, served and paid in an appropriate amount of time). We will not be going back.

    Report
28. M

    Madison

    Los Angeles

    1 review

    3.0

    1 review

    Dined on June 11, 2022

    overall3food2service2ambience5

    Food was meh. Service was meh. Drinks were delicious and strong. View was lovely.

    Report
29. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 11, 2022

    overall5food5service5ambience5

    My second time and I enjoyed it even more!

    Hemingway's CubaResponded on June 14, 2022

    Thank you for your 5-star rating! We are happy you enjoyed your second visit to Hemingway's Cuba and hope you'll return soon for a third! Sarah L, Guest Relations

    Report
30. OT

    OpenTable Diner

    Western NC

    2 reviews

    4.0

    2 reviews

    Dined on June 11, 2022

    overall4food3service5ambience5

    Probably the best view in all of Downtown Asheville great atmosphere

    Hemingway's CubaResponded on June 14, 2022

    Thank you for sharing your rating! We are so thrilled you enjoyed the view of Downtown Asheville. Sarah L, Guest Relations

    Report
31. TA

    TomA

    1 review

    5.0

    1 review

    Dined on June 11, 2022

    overall5food4service5ambience5

    Fun, outside dining. Great view of the mountains Food is very good. Servers were very friendly.

    Hemingway's CubaResponded on June 14, 2022

    Hi Tom, Thank you for sharing your experience. We are thrilled that you had fun dining outside while taking in the view of the mountains. We are glad you enjoyed your food and service as well. We look forward to your return! Sarah L, Guest Relations

    Report
32. LC

    LisaC

    Charleston

    3 reviews

    5.0

    3 reviews

    Dined on June 10, 2022

    overall5food5service5ambience5

    Food was fantastic! Arroz con pollo, tostones and jam on croquettes were amazing. Wonderful view of the mountains

    Hemingway's CubaResponded on June 14, 2022

    Hi Lisa, Your 5-star review made our day! We appreciate you taking the time to share your experience and we are glad you loved the Arroz con Pollo as well as the tostones and jam on croquettes. We hope you’ll visit again soon to enjoy more delicious food and wonderful views! Sarah L, Guest Relations

    Report
33. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on June 10, 2022

    overall5food5service5ambience5

    it was amazing. food and service.

    Hemingway's CubaResponded on June 14, 2022

    Thank you for sharing your 5-star review of Hemingway's Cuba! We value your feedback. Sarah L, Guest Relations

    Report
34. R

    Riss

    1 review

    5.0

    1 review

    Dined on June 10, 2022

    overall5food5service5ambience5

    Our server Al, was amazing. He talked us through the menu and made amazing recommendations. Not only was his customer service 10/10 he also was extremely genuine and made sure we were enjoying our time. I would recommend this restaurant to any of my friends.

    Hemingway's CubaResponded on June 14, 2022

    Thank you for your kind words. Your feedback means the world to us. We will continue to go the extra mile and exceed your expectations. We are so glad that Al was able to make your experience with us a memorable one. Please visit again soon! Sarah L, Guest Relations

    Report
35. l

    louisac

    Cleveland

    1 review

    3.0

    1 review

    Dined on June 10, 2022

    overall3food4service2ambience4

    food & view were good, cost reasonable. service was unimpressive

    Hemingway's CubaResponded on June 15, 2022

    Thank you for taking the time to share your experience. We value your feedback and appreciate your honest opinion. Sarah L, Guest Relations

    Report
36. SG

    StephanieG

    Washington DC

    1 review

    3.0

    1 review

    Dined on June 10, 2022

    overall3food4service4ambience5

    We had 8:15 reservations but got seated at 9:00. I had company from out of town and was excited to sit outside to watch sunset. Servers were great, drinks were good but was disappointed to make reservations and not get a seat.

    Report
37. OT

    OpenTable Diner

    New York Area

    5 reviews

    2.0

    5 reviews

    Dined on June 9, 2022

    overall2food2service3ambience5

    The best thing about Hemingway’s was the view. Food was average at best

    Hemingway's CubaResponded 2 days ago

    Hello, We appreciate you taking the time to leave us a review. We are glad you were able to enjoy the beautiful view of Asheville with us. At Hemmingway's Cuba we strive to provide fresh, authentic food, and we apologize that your experience did not live up to those standards. We will use your feedback to continue to improve our kitchen. Best Regards, Hemmingway's Cuba

    Report
38. AD

    AlexD

    1 review

    4.0

    1 review

    Dined on June 8, 2022

    overall4food5service5ambience4

    I made reservations day before going for a party of two. Requested a table to give great views of sunset. Could not select table on reservation app. Nobody responded back. The table we were seated at was disappointing. Otherwise waitress and food were outstanding.

    Hemingway's CubaResponded on June 10, 2022

    Hi Alex, thank you for your review. We are so glad to hear that you enjoyed your food and service. We apologize you were disappointed with your table. We’re always looking for ways to improve the experience at our restaurant, so we appreciate your honest feedback. Sarah L, Guest Relations

    Report
39. PC

    PatC

    Cincinnati

    1 review

    5.0

    1 review

    Dined on June 7, 2022

    overall5food5service5ambience5

    Shared a meal-servings were generous! Sunset skyline was beautiful and our waiter was the best!

    Hemingway's CubaResponded on June 14, 2022

    Hi Pat, Thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5-star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Sarah L, Guest Relations

    Report
40. OT

    OpenTable Diner

    Greensboro

    10 reviews

    vip
    4.0

    10 reviews

    Dined on June 7, 2022

    overall4food4service3ambience4

    We loved the rooftop view of Asheville! The food was delicious and a great value. Very busy for a Tuesday night, loved seeing so many folks enjoying themselves. Great jazz band and the energy was upbeat and fun!

    Hemingway's CubaResponded on June 10, 2022

    Thank you for your sharing your positive review. It warms our hearts to hear such amazing feedback. We are so happy to hear that you enjoyed your food and the jazz band. Our team looks forward to your next visit! Sarah L, Guest Relations

    Report