Hemingway's Cuba

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1. DD

   DaneenD

   Philadelphia

   6 reviews

   vip
   3.0

   6 reviews

   Dined 1 day ago

   overall3food3service2ambience4

   Food service was slow but atmosphere was nice.

   Report
2. PH

   PamH

   Chicago

   6 reviews

   vip
   2.0

   6 reviews

   Dined 2 days ago

   overall2food2service3ambience2

   Great plantain chips but rest of food was mediocre at best. Very noisy.

   Report
3. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined 4 days ago

   overall5food2service5ambience5

   Empanadas were dry. Salad came out after many entrees.

   Hemingway's CubaResponded todayThank you for rating our restaurant. We appreciate your feedback. Sarah L, Guest Relations

   Report
4. CC

   CarolynC

   Greensboro

   1 review

   4.0

   1 review

   Dined 5 days ago

   overall4food4service3ambience5

   Beatiful view while dining. My favorite items were the beans, rice, and marudos. We enjoyed our evening.

   Hemingway's CubaResponded 4 days agoDear Carolyn, Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime. Sarah L, Guest Relations

   Report
5. d

   davidl

   New England

   14 reviews

   vip
   5.0

   14 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   Everything was perfect and the rooftop setting was the crowning touch!

   Hemingway's CubaResponded 4 days agoHi David, Thanks so much for giving us your take on how we are doing. We're glad that customers like you are having a great experience at Hemingway's Cuba. Sarah L, Guest Relations

   Report
6. p

   peters

   Western NC

   1 review

   1.0

   1 review

   Dined 5 days ago

   overall1food1service2ambience3

   Poor quality Cuban food. Not authentic. The churasco steak ha terrible chimichuri sauce, Guests got wrong entrees. The server did not know who received what dinner. Your tables so wide that guests had to reach over to the waiter to receive Dos Equis beer flat. Salt shakers don't work. No bread. None of the people in our party of 6 enjoyed the meal which is too bad because we are locals!

   Report
7. OR

   OrvilleR

   Western NC

   1 review

   2.0

   1 review

   Dined 6 days ago

   overall2food1service3ambience4

   Ambience is everything here the food is mediocre at best the bill reflected that as well didn’t spend as much as i thought and the drinks were worth it as well !

   Hemingway's CubaResponded 2 days agoHello Orville, Thank you for taking the time to leave us this feedback. I'm happy to hear that you at least enjoyed your drinks. I apologize that you did not enjoy your meals and will pass your feedback along to our chef. Feedback like this always helps us grow and improve our restaurant. Best Regards, Hemingway's Management

   Report
8. RC

   RosemarieC

   Western NC

   1 review

   4.0

   1 review

   Dined 6 days ago

   overall4food3service4ambience5

   The Cubana sandwich was not up to its usual par. The bread ratio to sandwich "filing" was too much bread and not enough filling. Burgers were a hit with those at table who ordered them. Tapas salad needed a larger bowl - it was tough to manage getting the dressing to cover the ingredients. Cocktails & dessert were enjoyed!

   Hemingway's CubaResponded 2 days agoHello RosemarieC, Thank you for taking the time to leave us this feedback. I will pass along your feedback to our chef team. I apologize that you did not find the Cuban to our usual standards. I'm happy to hear that the rest of your party was able to enjoy their burgers and cocktails. We hope to you again in the future. Best Regards, Hemingway's Management.

   Report
9. OT

   OpenTable Diner

   1 review

   3.0

   1 review

   Dined 7 days ago

   overall3food4service1ambience5

   Everything was spot on except the service

   Report
10. JZ

    JasonZ

    Western NC

    1 review

    5.0

    1 review

    Dined 7 days ago

    overall5food4service5ambience5

    This is my favorite rooftop bar in Asheville. Every time I go I feel like I teleported to the tropics.

    Hemingway's CubaResponded 4 days agoDear Jason, Thank you for your kind words. We are so happy to hear that we are your favorite rooftop bar in Asheville. Please visit again soon! Sarah L, Guest Relations

    Report
11. c

    christene

    New York Area

    18 reviews

    vip
    5.0

    18 reviews

    Dined 7 days ago

    overall5food5service5ambience5

    I was seated outside with a gorgeous view of downtown. The service and food were outstanding. The cocktails were very tasty.

    Hemingway's CubaResponded 4 days agoHi Christene, Seeing that you had a 5-star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Hemingway's Cuba. Sarah L, Guest Relations

    Report
12. OT

    OpenTable Diner

    Chicago

    3 reviews

    3.0

    3 reviews

    Dined on August 2, 2022

    overall3food3service4ambience4

    A great spot for drinks and an appetizer or after dinner drinks. Our dinner entrees were underwhelming so I would skip that. The service was attentive and friendly (but strapped for sure). We enjoyed the live music on the rooftop. Very pleasant place to hang out.

    Report
13. B

    Bermuda88

    Western NC

    34 reviews

    vip
    4.0

    34 reviews

    Dined on August 1, 2022

    overall4food4service4ambience4

    Great food and cocktails! Such a beautiful view of Asheville and the sunset!

    Hemingway's CubaResponded 4 days agoDear Bermuda88, Thank you very much for such a great review, we work hard to offer the best food in the best possible ambience. We are happy to see that it reflected on your last visit. Sarah L, Guest Relations

    Report
14. DJ

    DianeJ

    Western NC

    3 reviews

    vip
    5.0

    3 reviews

    Dined on July 31, 2022

    overall5food5service5ambience5

    Great place for after work with your friends, family visitors or as a couple. We’re local and this is one of our favorites. Menu to please all and great views. Stafff is working off their tails to please.

    Hemingway's CubaResponded 4 days agoDear Diane, Thank you for sharing your recommendation. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Sarah L, Guest Relations

    Report
15. CR

    CindyR

    New Mexico

    2 reviews

    3.0

    2 reviews

    Dined on July 29, 2022

    overall3food3service5ambience5

    Would recommend the rooftop for a delicious daiquiri. Menu is limited and found the food So-so

    Hemingway's CubaResponded 4 days agoDear Cindy, We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone. Sarah L, Guest Relations

    Report
16. C

    Charlot

    Charlotte

    1 review

    4.0

    1 review

    Dined on July 28, 2022

    overall4food4service4ambience4

    Beautiful skyline of Asheville and wonder service

    Hemingway's CubaResponded 4 days agoHi Charlot, Thank you for taking the time to leave us a rating. We are pleased you enjoyed the view of Asheville and your service! Sarah L, Guest Relations

    Report
17. OT

    OpenTable Diner

    Chicago

    1 review

    2.0

    1 review

    Dined on July 28, 2022

    overall2food4service1ambience4

    The food is quite good…but be ready to wait for it. We are suckers for a well-paced meal and this was NOT paced in any meaningful way: 30 minutes to get the bottle of wine; 54 minutes to get the first small plate. And then within 5 minutes, the other small plate and the main course. Clearly, not enough help on the front AND back of the house. We really understand that problem; but some communication about it would have been very welcome. Honestly? Some part of the meal should have been comped. Communication is key, but not here.

    Report
18. b

    bandit

    New York Area

    7 reviews

    vip
    1.0

    7 reviews

    Dined on July 27, 2022

    overall1food1service2ambience2

    No one in our group enjoyed their meal. Definitely would never go back and can’t recommend

    Report
19. C

    Colombia

    Miami

    5 reviews

    4.0

    5 reviews

    Dined on July 27, 2022

    overall4food5service4ambience5

    Delicioso la comida y el Ambiente especial. Sugiero que la atención no sea tan veloz, sentimos como si nuestro espacio debía ser ocupado por alguien más.

    Report
20. E

    Edwin

    Atlanta

    16 reviews

    3.0

    16 reviews

    Dined on July 26, 2022

    overall3food2service3ambience2

    On Tuesday evening 7/26 our group of 6 visited Hemingway's. I speak for all 6 members of our party who experienced and felt the same. It was our first experience at Hemingway's for 4 of our party. Hostess, Sophie and our server, Jenn remained friendly, kind and helpful throughout our ordeal. We could tell that as the evening progressed the issues we encountered were wearing on Sophie and Jenn. We don't know what interactions they may have had with the floor manager; we were never visited or approached by the manager throughout our stay. Our take-away impression was that Sophie and Jenn lacked the support they deserved from management. When the 6 of us arrived it started to rain. We requested that several tables be placed together by the window so we could sit together. People were moving back indoors so we were ultimately seated at the second booth in from the hostess station. Jenn took our wine orders only to find out that the bottle of red we ordered which appeared on the menu was no longer offered. She brought a sample glass of an alternate which we ended up ordering. Jenn took our appetizer and entrée orders and eventually returned with a bottle of red wine. Tuesday entertainment arrived and set up in the area near the elevator. As soon as they started to play, it was uncomfortably loud and distracting; we were unable to hear our guests next and across from us. I asked Sophie if they could turn down the volume. Apparently they wouldn't or couldn't. So we asked to be moved. Since it was still raining we moved to the booth closest to the bar. Unfortunately, the isle between the booths and tables created a sound tunnel effect. While sitting at this new booth, a server approached our table with entrees. Since no appetizers had ever arrived, we advised him of that and he returned to the kitchen. The music volume actually felt louder. At that point, I advised Sophie that our party was going to pay for beverages and leave. Fortunately, the rain had stopped and we

    Report
21. JS

    JessicaS

    Western NC

    1 review

    5.0

    1 review

    Dined on July 26, 2022

    overall5food5service4ambience5

    Very nice place, great environment and food. The service was slow but overall it was a great place. The wings were amazing.

    Hemingway's CubaResponded on July 28, 2022Hi Jessica, Thank you for sharing this review. We are so happy you enjoyed the environment and our food. We appreciate your patience and we are grateful for your honest feedback as it helps us make necessary improvements. Thank you again! Sarah L, Guest Relations

    Report
22. R

    Rainy

    Tampa

    17 reviews

    4.0

    17 reviews

    Dined on July 25, 2022

    overall4food3service3ambience5

    Food service was quite slow. Food was good. I ordered plain tostones and got a huge plate of greasy ones w/mojo all over it. Burp. We’ll be back because it’s the best view in town.

    Hemingway's CubaResponded on July 28, 2022Dear Rainy, Thank you for sharing your experience. We are so happy to hear that you enjoyed the ambience at our restaurant. On the other hand, we would like to apologize that our food and service were not up to par with your expectations. We hope to make it up to you during your next visit. Sarah L, Guest Relations

    Report
23. OT

    OpenTable Diner

    Western NC

    1 review

    3.0

    1 review

    Dined on July 24, 2022

    overall3food3service2ambience5

    Went for brunch. Waiter was not attentive. Long wait for our food. Never got sugar for my coffee even though I asked for it. Had to run the waiter down for forks because the host never gave us any and the waiter wasn’t much help. Outside does have a great view though and restaurant was nice. Just need better service.

    Hemingway's CubaResponded on July 28, 2022Thank you so much for giving us a rating. I apologize we did not meet your dining expectation. I hope you give us a chance in the future to improve your experience with us. Sarah L, Guest Relations

    Report
24. S

    Stone3321

    Chicago

    4 reviews

    vip
    3.0

    4 reviews

    Dined on July 24, 2022

    overall3food3service3ambience2

    Our waitress was great, but too busy to be attentive. The food was fine, but not outstanding. Other servers/wait staff seemed overly stressed.

    Hemingway's CubaResponded on July 27, 2022Hello, Thank you for taking the time to leave us a review. I apologize we did not meet your dining expectation. I hope you give us a chance in the future to improve your experience with us. Best Regards, Hemingway's Management.

    Report
25. FT

    FranciscoT

    Charlotte

    2 reviews

    5.0

    2 reviews

    Dined on July 23, 2022

    overall5food5service5ambience5

    Great food the pork congri maduros and the ceviche

    Hemingway's CubaResponded on July 26, 2022Hi Francisco, Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Hemingway's Cuba. Sarah L, Guest Relations

    Report
26. JL

    JessyL

    Louisville

    4 reviews

    2.0

    4 reviews

    Dined on July 23, 2022

    overall2food1service2ambience5

    We were very disappointed in the food and service at this restaurant. It took over an hour to receive our food. Half of it was clearly frozen food they just heated up and brought out to us. The view was fantastic, but the food and service were really poor.

    Report
27. LB

    LaraB

    Columbus

    13 reviews

    vip
    3.0

    13 reviews

    Dined on July 22, 2022

    overall3food3service4ambience3

    Beautiful views & the service was good but the food left something to be desired. The red snapper special was overcooked & dry - the accompanying green beans inedible. The ceviche was quite tasty but the red beans & rice could have come out of a box it was so dry. Good rum cake.

    Hemingway's CubaResponded on July 28, 2022Dear Lara, We appreciate you taking the time to leave us a review. We are pleased you enjoyed the view as well as your service. It sounds like you were satisfied with some of your meal while other parts missed the mark. We strive to serve delicious and authentic Cuban cuisine, so we hope you will give us another opportunity to improve your dining experience. Thank you. Sarah L, Guest Relations

    Report
28. RH

    RobertH

    Charlotte

    1 review

    4.0

    1 review

    Dined on July 20, 2022

    overall4food4service3ambience3

    Very good food. Understaffed like everywhere else. Very very noisy. More like a pick up bar vibe. But a nice outdoor area if you can get a table. Really enjoyed the food though.

    Hemingway's CubaResponded on July 26, 2022Hi Robert, Thank you for sharing your experience. We are so happy to hear that our food was up to par with your expectations. We take pride in the quality of our food and hope that we can continue delivering great-tasting meals. If there is anything else we can do for you, please let us know! Sarah L, Guest Relations

    Report
29. J

    Jdg120189

    1 review

    2.0

    1 review

    Dined on July 19, 2022

    overall2food4service4ambience5

    Server Jenn was great, food was good, view is amazing. Host on 7/19/2022 at 6:30 was rude and terrible. Had a reservation at 6:45, we got there at 6:35 and she made us wait till 6:50, was sat outside and didn’t get served water till 7:15. According to the server she was never told by the host that she sat us. Great communication skills.

    Hemingway's CubaResponded on July 27, 2022Hello, I'm glad that you were able to still enjoy your experience with us despite your experience with the hostess. I apologize for the wait you had for your table. Some nights we do have a wait for our outside tables, as all reservations would like to be outside. She should have been much more hospitable and made sure that you were well taken care of. I hope you will give us a chance in the future to show you how hospitable we can be. Best Regards, Hemingway's Management.

    Report
30. F

    Fazbro

    1 review

    3.0

    1 review

    Dined on July 18, 2022

    overall3food2service5ambience5

    This is not authentic Cuban food. The Arroz con Pollo had very little chicken or flavor. The rice was oily in the pan. The setting of the restaurant is great with outside dining and beautiful views of the mountains. The bar scene is lively and our server, Oriana was terrific and friendly to my wife and I.

    Hemingway's CubaResponded on July 24, 2022Hello, Thank you for your review! I'm glad that you enjoyed your service with Oriana during your visit with us. I really appreciate your honesty about your dining experience. At Hemingway's we strive to provide an authentic Cuban experience and reviews like this help us improve. I hope you will come back in the future so we can provide you with the experience we strive for. Best Regards, Hemingway's Management.

    Report
31. r

    rickc

    Nashville

    1 review

    4.0

    1 review

    Dined on July 18, 2022

    overall4food3service5ambience5

    Chicken meal very dry. Want go back.

    Hemingway's CubaResponded on July 19, 2022We really appreciate you taking the time to share your rating with us. Thank you for your feedback. Sarah L, Guest Relations

    Report
32. BS

    BruceS

    Richmond

    8 reviews

    3.0

    8 reviews

    Dined on July 18, 2022

    overall3food3service3ambience3

    Here on vacation. Food was good and convenient as we were staying at the hotel. Just nothing fantastic except for the character of the food which you probably can’t get any where else. Restaurant was busy so I understand the server not being to attentive but she did her job well. This was our second visit would come again.

    Hemingway's CubaResponded on July 26, 2022Hi Bruce, Thank you for sharing your experience. We are pleased to hear that you enjoyed the convenience of our restaurant while staying at the hotel. We really appreciate you taking the time to leave us a rating and we look forward to seeing you again. Sarah L, Guest Relations

    Report
33. P

    Phil

    Washington DC

    1 review

    3.0

    1 review

    Dined on July 17, 2022

    overall3food2service1ambience5

    The atmosphere on the rooftop was great, however, even with a reservation we were seated 30 minutes late. When we were seated, we ordered a simple sandwich and hamburger and it took and hour to be served to us. The waitress did not come to the table to check in, other than serving drinks ordered. It also took her 15 minutes to come back to pick up the check and charge our card. Service was very disappointing, food was mediocre, but the views were nice.

    Hemingway's CubaResponded on July 24, 2022Hello Phil, Thank you for your review! I apologize for the experience that you had while dining with us. We are always looking to improve our training. I will pass your feedback along to our kitchen team. I hope you give us a chance in the future to improve your experience. Best Regards, Hemingway's Management

    Report
34. SK

    SherylK

    Detroit

    10 reviews

    3.0

    10 reviews

    Dined on July 17, 2022

    overall3food3service3ambience3

    Staff was friendly. Server was not especially attentive. It was not super busy inside where we sat. Food portions are very generous and food was tasty. Nothing extraordinary but good. Yuca Fries and sauce was good. The shrimp appetizer was just OK. The toppings served with the tostones board were really good, but the tostones themselves I thought were tough. Beautiful views from the patio and the wine selection is nice. Overall a decent spot, but not somewhere I would think to go often

    Hemingway's CubaResponded on July 27, 2022Hello Sheryl, Thank you for taking the time to give us this feedback. I'm glad that you enjoyed your visit with us. I regret that we did not reach your dining expectations. I hope you visit us again in the future so we can improve your experience with us. Best Regards, Hemmingway's Management

    Report
35. OT

    OpenTable Diner

    Tampa

    2 reviews

    vip
    3.0

    2 reviews

    Dined on July 17, 2022

    overall3food5service3ambience3

    Manager credited our appetizer that took almost one hour . Food was tasty ... Once is enough .

    Report
36. P

    Pomp

    Jacksonville

    8 reviews

    5.0

    8 reviews

    Dined on July 17, 2022

    overall5food4service4ambience5

    The roof top view is beyond stunning! The food was delicious and very reasonably priced. The music coming out of the speakers was very loud and really bordered on intrusive. For such a beautiful setting the music should be in the background in my opinion. It was hard to carry on a conversation. Overall Hemingway's is top notch! We will definitely go back!

    Hemingway's CubaResponded on July 18, 2022Thank you for sharing your feedback with us. We are so happy to hear that you enjoyed our food and the rooftop view. We would like to apologize that the music was too loud. We’re always looking for ways to improve the experience at our restaurant, so thank you for letting us know. We look forward to your next visit. Sarah L, Guest Relations

    Report
37. JL

    JanetL

    Chicago

    9 reviews

    5.0

    9 reviews

    Dined on July 17, 2022

    overall5food3service5ambience4

    We had a great time. Five of us were in a booth, very comfortable. Food was good and cocktails exceptional. We keep coming back. The views off the deck are great! Thank you.

    Hemingway's CubaResponded on July 18, 2022Hi Janet, Thank you for taking the time to rate Hemingway's Cuba! Your opinion is valued greatly, and it helps us maintain an excellent standard of service to our customers. We appreciate you sharing your experience. Sarah L, Guest Relations

    Report
38. k

    kdblaine

    Western NC

    3 reviews

    5.0

    3 reviews

    Dined on July 16, 2022

    overall5food5service5ambience5

    It’s becoming my favorite “dating app” meeting place. The tostones board and some drinks is perfect to have enough food if you want to leave….or order more if the date goes well! Ambiance is perfect with the rooftop!

    Hemingway's CubaResponded on July 18, 2022Thank you so much for taking the time to provide feedback. We are so delighted that you rated your experience as 5-star as we strive to provide just that for all our customers. We look forward to seeing you again soon. Best Wishes. Sarah L, Guest Relations

    Report
39. JJ

    JaeJ

    Washington DC

    1 review

    5.0

    1 review

    Dined on July 16, 2022

    overall5food4service5ambience5

    Beautiful rooftop view, friendly service, and delicious brunch menu!

    Hemingway's CubaResponded on July 18, 2022Hi Jae, Thanks for the great review. We are pleased to hear about your positive experience. Our chefs at Hemingway's Cuba are working hard every day to make sure we provide you with the best brunch in Asheville! Sarah L, Guest Relations

    Report
40. OT

    OpenTable Diner

    Western NC

    1 review

    2.0

    1 review

    Dined on July 16, 2022

    overall2food5service3ambience5

    We had a reservation for 8 and we’re seated until 8:45. That was after we asked the hostess 2x if we could sit at one of the 4 available tables. The food & servers were great! It was a hostess issue.

    Hemingway's CubaResponded on July 19, 2022Hello, Thank you so much for taking the time to leave us a review. I'm regret that the hostess' mistake ruined your experience with us. I'm glad you enjoyed the food and your server. We strive to provide excellent service to all of our guests. Feedback is vital to us, so we can address where more training may be needed. Best Regards, Hemingway's Management.

    Report