Hello Betty

Sort by

Filters

1. LG

   LindsayG

   Washington DC

   17 reviews

   vip
   1.0

   17 reviews

   Dined 4 days ago

   overall1food3service2ambience2

   We had a very overall disappointing experience at Hello Betty. We used the door off the street that led up the stairs. Once we came to the outdoor area, there was no hostess to greet us and it was very confusing as to where to go next in order to be seated. I asked for a Frose and was told the Frose machine was down. I then tried to order a Rose and they were out of the kind I wanted. We ordered the crab and chorizo queso fundido app and it was delicious but very heavy. This left us not wanting much dinner. We each ordered Caesar salad and I got mine with grilled chicken. The chicken was very fatty so I just requested a box to take it home. Our waiter was not very attentive - the managers (?) checked on us several times but it never seemed as if they were all talking to one another and in sync. Nobody seemed to have a good overall picture of what was going on at our table. As we left, two employees were standing at the door to the stairs on their phones. WE told them to have a good evening. We will not be going back.

   Report
2. FL

   FoodieLikesGoodOptions

   Baltimore

   7 reviews

   3.0

   7 reviews

   Dined 6 days ago

   overall3food3service2ambience5

   Before our first visit we were excited to hear of Hello Betty, looking forward to the ambiance and fun brunch menu with craft cocktails and horchata pancakes. We intended to have a few rounds of drinks and sample several items on the menu. It was easy to make a same day reservation through open table and the Sunday brunch crowd was very light compared to other popular eateries at Pike & Rose. The restaurant was not busy at all, however service was very slow. Everything took at least 20 minutes apart for drinks then food, then follow up. One of our silverware sets had dried food on it and needed to be replaced. We started with margaritas and they were just ok. The strawberry basil tasted only of basil. We didn’t order a second round. The food wasn’t great. The horchata pancakes barely had any syrup on the top pancake and included a very small portion of sliced banana. We had to ask for extra syrup. We were told the restaurant would not provide the option for an added side of sausage or bacon to go with the pancakes, even though we were willing to pay for it. (Isn’t this suppose to be brunch?) there were clearly other dishes on the menu that contained these items. The chorizo and crab queso was thick oily and stringy and not a dippable sauce. The flatbread sausage and egg dish was a large size, but the over salted sausage taste was overpowering and the oiliness made the bread soggy/soft. Couldn’t eat after a couple bites. Took the rest home and my teens didn’t even want the leftovers. Love the concept and decor, but neither the food drinks or service was great so we’re not planning to go again.

   Report
3. GB

   GabrielleB

   San Francisco

   1 review

   1.0

   1 review

   Dined 7 days ago

   overall1food1service1ambience1

   Service was horrible and the food wasn’t particularly tasty.

   Hello BettyResponded 5 days agoWe value your feedback and sincerely apologize for the service and underwhelming food. We are diligently working on correcting these issues with our team.

   Report
4. C

   Corinne

   New York Area

   11 reviews

   vip
   4.0

   11 reviews

   Dined 7 days ago

   overall4food4service5ambience5

   Great brunch here. Our server Anthony was funny and made great recommendations. Love the boho decor. Will be back to try cocktails on the patio!

   Report
5. CT

   ChrisT

   Raleigh

   1 review

   2.0

   1 review

   Dined on August 5, 2022

   overall2food4service3ambience2

   Really a mess. They don’t have any real processes in place, so we got a server when one decided to come over (no assigned sections), we were brought the wrong drinks and wrong food, and the menu is kind of all over the place. The entrees mostly have no sides, but they also don’t have many a la carte sides. Prices are sky high, so the value was bad overall.

   Hello BettyResponded 5 days agoThank you for taking the time to leave a review, Chris. We value your feedback, and our team is listening. We are working on fixing our opening kinks to make for a better experience next time.

   Report
6. HH

   HH4gals

   Washington DC

   3 reviews

   5.0

   3 reviews

   Dined on August 4, 2022

   overall5food5service5ambience5

   Loved the atmosphere - first time there. Pork tacos were fantastic. Service was awesome. Went on a Thursday for Happy Hour. Would definitely be back when we can enjoy the outside patio .

   Report
7. OT

   OpenTable Diner

   Philadelphia

   1 review

   1.0

   1 review

   Dined on July 30, 2022

   overall1food1service1ambience3

   Poor service and not great food. Ambience is great

   Hello BettyResponded on August 2, 2022Thank you for sharing your feedback regarding your recent visit with us. Our team is working to correct these issues and we hope you will give us a try soon!

   Report
8. m

   megm

   Washington DC

   1 review

   1.0

   1 review

   Dined on July 30, 2022

   overall1food3service1ambience3

   It has so much potential- but this restaurant is clearly not ready for customers. The server took forever to assist us, and even the manager came over and we asked for our appetizers and he forgot to put one of them in. We never got utensils either. We ended up getting up and leaving in the middle of it and talked to the manager who only took off the food he forgot when we complained - and really our whole check should have been comped. Terrible.

   Hello BettyResponded on August 2, 2022Thank you for taking the time to leave a review. We value your feedback, and our team is listening. We are working on fixing our opening kinks to make for a better experience next time.

   Report
9. OT

   OpenTable Diner

   San Francisco

   2 reviews

   vip
   4.0

   2 reviews

   Dined on July 30, 2022

   overall4food5service5ambience3

   Great food! Fresh ingredients. Our waitress made wonderful recommendations including the fire roasted oysters, shrimp Louie salad and cedar plank salmon.

   Hello BettyResponded on August 2, 2022Thank you for the review! We are stocked you enjoyed our service and your meal with us. We look forward to welcoming you back soon!

   Report
10. OT

    OpenTable Diner

    Washington DC

    1 review

    1.0

    1 review

    Dined on July 29, 2022

    overall1food1service1ambience3

    The most horrible experience ever! Service non existent! Entrées came before soups! Everything super salty, waitress absolutely oblivious to anything, looked like she was in her own world! It was suppose to be nice Friday evening, that ended up to be horror.

    Hello BettyResponded on August 2, 2022We value your feedback and are listening! We sincerely apologize for the lack of service. Your comments have been escalated to our management team. We are working on fixing our opening kinks to make for a better experience next time.

    Report
11. MJ

    MelisaJ

    Washington DC

    1 review

    5.0

    1 review

    Dined on July 28, 2022

    overall5food5service3ambience5

    Very nice place, the waiters could do better, though.

    Report
12. EA

    EmApple

    Washington DC

    1 review

    5.0

    1 review

    Dined on July 28, 2022

    overall5food5service5ambience5

    Nick the waiter was amazing. He was very professional, friendly, patient, and knew the menu in and out.

    Report
13. HL

    HaydeeL

    Washington DC

    53 reviews

    3.0

    53 reviews

    Dined on July 22, 2022

    overall3food4service5ambience3

    I had a difficult time reaching the restaurant; didn't know it was on the terrace level of the hotel. I guess lunch time mid-July accounts for very few patrons. We liked very much the rockfish entree, the crab cake and the crab and shrimp roll. Were very disappointed with the dessert, Hello Betty Taco; the thick waffle was so hard, couldn't bite/cut it.

    Hello BettyResponded on July 25, 2022Thank you for taking the time to leave a review. We value your feedback and will pass along your comments to our management team.

    Report
14. OT

    OpenTable Diner

    New York Area

    7 reviews

    5.0

    7 reviews

    Dined on July 22, 2022

    overall5food5service5ambience5

    I love this place. Food and vibe on point. I had the strawberry basil margarita and that was so delish.

    Report
15. s

    spfriedman

    New York Area

    16 reviews

    vip
    2.0

    16 reviews

    Dined on July 21, 2022

    overall2food3service1ambience3

    The music was way too loud, such that we couldn't hear each other, and the service was terrible. We dealt with 3 different people taking our drink order 3 times before they finally delivered anything. The food was good, and I'd go back for it, but the menu is limited. The ambience is really really unique.

    Hello BettyResponded on July 25, 2022Thank you for your feedback. I am sorry to hear that your experience did not live up to our expectations. We will work with our staff to ensure a better visit next time.

    Report
16. RE

    RobertE

    1 review

    3.0

    1 review

    Dined on July 17, 2022

    overall3food4service2ambience3

    This restaurant is in a lovely setting, with a nice outdoor patio. The food was good; I just had a burger and excellent fries. It was late and I was coming from a difficult day, on a Saturday, and really just wanted a quick bite. It seemed very disorganized. I was seated and I was given a menu and a young man, clearly distracted, as if I had interrupted something important, passed by and dropped off a bottle of water. The waitress wandered along, took my order and fished a knife and fork from a handful of cutlery she was clutching. Didn’t strike me as the most sanitary thing in the world. Got my burger and fries, very tasty, but no napkins. It’s a greasy meal that absolutely requires napkins. The table is quite bare, so it was easy to see there were no napkins. Asked the waitress, who muttered something and disappeared. She came by the table twice during a period of several minutes, and still no napkins. Not a glance in my direction, not a “someone will bring you a napkin”, nothing. So I went inside and got a handful. She was especially busy chatting with two men at a nearby table, I was informed at the end of the meal, when I asked for the check, that one of the two beverages I ordered, but never received, was unavailable due to some machine issue. I figured it had gone the way of the napkins. This clearly isn’t that big a deal, but it struck me as oddly slipshod. It’s in a nice area, attached to a nice hotel, and although I think they’re trying to project a cool, relaxed vibe, it just comes off as sloppy. That kind of disorganization and poor service can kill a restaurant, which would be a shame, because it’s nice, and the food was good.

    Hello BettyResponded on July 19, 2022Thank you Robert for taking the time to leave a review. We value your feedback and will work with our team to ensure a better visit next time.

    Report
17. TL

    TheList

    Washington DC

    21 reviews

    vip
    1.0

    21 reviews

    Dined on July 15, 2022

    overall1food2service2ambience1

    1. Cant find the location on the street other than a locked door. Entrance is actually through hotel lobby???? This was really bad for me and my guest 2. No lettuce for a wedge? Should have sent someone to the store to pick some up. 3. Maryland Roll mostly bread for $17 4. $40 steak with a side of....tater tots? 5. The manager was very nice and came over a couple of times. The waiter was bad, brought the chips and salsa right before the main meal came. Had to send back. Did not check in enough even as there were only 6 people in the whole restaurant

    Hello BettyResponded on July 19, 2022Thank you for taking the time to share information about your recent visit with us. We want to sincerely apologize for your experience with us. We value your feedback and will work with our management team to ensure a better visit next time.

    Report
18. EE

    EEMar

    Washington DC

    2 reviews

    2.0

    2 reviews

    Dined on July 14, 2022

    overall2food2service1ambience4

    It’s a super cute place with potential. The food is very very slow to come out. My dish came out 15 minutes after everyone else was served and appetizer came out last. When asked about this they said they bring everything out in the order it is ready. Also have had very mixed messages about outdoor seating, which is desirable because it’s so cute up there. One day we were there they said it was reservation only and it was more than half empty. This last time I made reservations specifically for outdoors and it was packed and they said reservations aren’t accepted for outdoors, it’s first come first serve. So just be aware that although you can put that specifically on your reservation they have no intention of honoring that. No one working there was particularly nice about any questions all services are really slow. I have empathy because of worker shortages. But, it appeared like there were plenty of people out front. I don’t know about the kitchen situation. The food is inconsistent. Some really good and some inedible. I really want to love this place, but I think they have some things they need to work out.

    Report
19. NN

    NomNom

    Washington DC

    22 reviews

    1.0

    22 reviews

    Dined on July 14, 2022

    overall1food1service1ambience3

    THE SERVICE IS SLOW AND AWFUL!!! WE SAT FOR AN HOUR AND 30 mins to only receive 1 round of drinks, never get our entrees & simple items like soup took over an hour and when they arrived they had a film as if they were seating and microwaved or something - The she crab soup specifically was TERRIBLE & tasted bad the only highlight was the wedge salad but it would be pretty hard to mess that up! we ended up having to grab the server and say we just wanted to leave and to take the entrees off the bill. THEY NEED TO GET THE KITCHEN TOGETHER OR JUST BE A BAR WITH WITH MORE CUSTOMER SERVICE TRAINING FOR SURE.

    Report
20. SS

    SamS

    1 review

    3.0

    1 review

    Dined on July 14, 2022

    overall3food5service2ambience4

    Not sure if they were short staffed, but waiter rarely came by to take food/drink orders. 2nd order of their fish tacos (fantastic!) was not served until over an hour later. At that point we were no longer hungry

    Report
21. MS

    MSHK

    1 review

    1.0

    1 review

    Dined on July 14, 2022

    overall1food1service2ambience3

    Two of the things we wanted to order was no longer available. Once we order, we waited over an hour to get our appetizers. It was very bland. We didn't want to wait any more so we just asked for the check and left. Our server was so nice and he ended up taking care of our bill so we didn't have to pay. He was really sorry about the slow service. It wasnt his fault. It was just poor management and disorganization. Also they apparently they only had two chefs in the kitchen so no wonder it took so long for us to get our appetizers. The atmospherr was great. We sat on the swing chairs which we nice. The outdoor space is so nice. It's a great place and has a lot of potential to be a great restaurant. I don't think I would go back though...

    Report
22. JU

    JodyU

    Washington DC

    1 review

    vip
    1.0

    1 review

    Dined on July 13, 2022

    overall1food1service1ambience5

    The restaurant was short staffed which we understood but waited over 2 hours for our main meals. One main dish was brought out 30 minutes before the rest of our meals. The food was not worth waiting for. We did love the outside deck on the rooftop but that was it. Our server barely checked in on us. We called a manager over who apologized and said she would comp us. We were never brought a check at the end so we just assumed that she took care of it. Will not be going back. It was a huge disappointment.

    Report
23. OT

    OpenTable Diner

    San Francisco

    1 review

    1.0

    1 review

    Dined on July 13, 2022

    overall1food1service1ambience1

    I had the worst service I have ever had at a restaurant in my life! Hello Betty will soon by Goodbye Betty unless they get more help in the kitchen and bar! I feel horrible for this company because it’s a beautiful space, wait staff was nice, however!!!!! We were there for 2 hours and ordered tons of appetizers and dinner. The only thing we receive was sorry!!!! 😳😳😳 we nicely tipped the waiter and got out of there!!!! I DO NOT RECOMMEND this restaurant for food at all! Just going to a drink AT THE BAR may be different???? They need new chefs! And new bartenders if they want to survive in this cut throat industry! Potomac, MD

    Report
24. CM

    CarrieM

    Washington DC

    5 reviews

    vip
    2.0

    5 reviews

    Dined on July 12, 2022

    overall2food2service1ambience2

    The restaurant was very empty and I have been there 2 other times and had a good experience. Our waiter was never around and took him 20 minutes to find him to order another drink. Had to get the manager to find him when we needed our check. overall not a great experience.

    Report
25. JM

    JaniceM

    1 review

    2.0

    1 review

    Dined on July 10, 2022

    overall2food1service4ambience3

    The food was mediocre at best. Our waitress was attentive. The entrance to the resturant is ridiculous. 5 long flights of stairs up OR cut thru a hotel. No signage at stair entrance that there was another way in.

    Report
26. MS

    MartyS

    Washington DC

    15 reviews

    5.0

    15 reviews

    Dined on July 10, 2022

    overall5food5service5ambience5

    We’ve eaten here twice and the food is excellent. Gotta try the French fries with chowda; awesome. Only issue is both times we were there, we had to ask to be reseated as the tables were extremely wobbly.

    Report
27. OT

    OpenTable Diner

    Washington DC

    2 reviews

    2.0

    2 reviews

    Dined on July 9, 2022

    overall2food4service1ambience3

    Servers were polite but overall service was lacking (perhaps not enough staff or still figuring things out as a new restaurant?) didn’t receive one meal 30 min after the rest of the group, had to ask for missing food/drinks multiple times

    Report
28. F

    Foodie

    Washington DC

    1 review

    5.0

    1 review

    Dined on July 9, 2022

    overall5food5service3ambience5

    Food and drinks are delicious!! Love the ambiance and the layout. Service was good but there was only one server for Saturday brunch and he was busy.

    Report
29. C

    Clayfeet

    Charleston

    7 reviews

    5.0

    7 reviews

    Dined on July 8, 2022

    overall5food5service5ambience5

    Looking for a fun location to enjoy family and or friends? Hello Betty fills the bill. Their menu is varied, drinks are innovative, and atmosphere is conducive to conversation.

    Report
30. DS

    DSC23

    Washington DC

    8 reviews

    1.0

    8 reviews

    Dined on July 4, 2022

    overall1food2service1ambience3

    Food was ok but service was terrible

    Report
31. T

    Tutormom

    Washington DC

    18 reviews

    5.0

    18 reviews

    Dined on July 4, 2022

    overall5food4service5ambience5

    What a fun, new spot for outdoor rooftop dining! We loved the ambiance and decor. It feels like you are on vacation! Food was good but fish and chips were not the best. Corn crusted oysters were amazing! We will be back!

    Hello BettyResponded on July 6, 2022Thank you so much for taking the time to write a review! We will pass along your feedback and positive comments to our management team. We look forward to welcoming you back soon!

    Report
32. K

    Kronk

    Washington DC

    18 reviews

    vip
    1.0

    18 reviews

    Dined on July 3, 2022

    overall1food2service1ambience1

    Gross. I guess they don’t have enough business to do more than one seating a night, because they don’t buss tables after parties leave. So you get to stare at a destroyed table across from yours, with food scape and crumpled up napkins. Drinks were terrible- red wine served warm. Server told us best food on the menus was “a 7 out of 10.” More like a 3. Host just stared blankly when we walked in - at many restaurants, hosts actually greet you.

    Report
33. WA

    WilliamA

    1 review

    2.0

    1 review

    Dined on July 2, 2022

    overall2food2service2ambience2

    The fries w chowda and bacon were great, the rest not so much: - clam chowder was very salty and sparse on the potatoes and clam - pork belly tacos “for 2-4” were fair, but a meal for 1. - was hot in there… half way through you could tell someone finally turned the AC on. - service was inattentive. Three times a dish was delivered to our table we had to wave off that it wasn’t ours. - signage next to UniClo leads to an empty stairwell. Once you exit the stairwell you’re clearly in the hotel’s food service area, but you have to wander around to find the actual seating area. - I found the wire seats uncomfortable in that they made me lean back at an angle that then made the top of the chair back cut into my spine. - dang it’s loud in there, music and conversation both.

    Report
34. MS

    MartyS

    Washington DC

    16 reviews

    5.0

    16 reviews

    Dined on July 1, 2022

    overall5food5service5ambience5

    Excellent service, good sized, delicious portions. Chowda fries are awesome. Loved the fish and chips.

    Report
35. D

    Dpaige

    Raleigh

    23 reviews

    vip
    4.0

    23 reviews

    Dined on June 30, 2022

    overall4food4service4ambience4

    Great views and service.

    Report
36. MK

    MarciaK

    Baltimore

    3 reviews

    5.0

    3 reviews

    Dined on June 26, 2022

    overall5food5service5ambience5

    What a pleasant surprise to discover a great seafood restaurant in No Bethesda. Nothing else around here compares.

    Report
37. KC

    KendallC

    Washington DC

    6 reviews

    vip
    2.0

    6 reviews

    Dined on June 26, 2022

    overall2food2service4ambience4

    I really wanted to like this place, the atmosphere is great. We didn't have any real issues with servers like others have reported, ours was very nice and everyone is trying hard these days with little staff. We had to wait a bit on one of our food items but it was comped without us asking. However the disappointing part was the food. The best item was the clam chowder fries, which were like poutine. The rest of the food was lackluster at best. We ordered the queso fundido and the octopus tin. Queso fundido was just ok. Octopus is just in oil with crackers and hot sauce. The mambo chicken sandwich was a mess and the flavors were just way off. The rockfish platter again was just ok, not well seasoned and with mediocre side dishes. I think they should consider revamping their menu before word gets out that it's not good. It would be a shame for a cool place like this to go under if they can't catch their stride. I think it would be best for drinks/appetizers especially if they add some more variety. Seafood is supposed to be a highlight here but they are missing the mark. Perhaps they need more time to work out the kinks, but I really hope upper management is paying attention to the reviews coming out.

    Report
38. BC

    BobbieC

    Washington DC

    3 reviews

    5.0

    3 reviews

    Dined on June 26, 2022

    overall5food4service5ambience5

    The variety of items to select from their menu was great. The food was very good and glad we had a number of choices. The portion sizes were perfect.

    Report
39. S

    Susan

    1 review

    3.0

    1 review

    Dined on June 26, 2022

    overall3food5service5ambience3

    really good food, the ambiance was a bit underplayed compared to how it appears online.

    Report
40. M

    Mikie

    New York Area

    87 reviews

    vip
    3.0

    87 reviews

    Dined on June 26, 2022

    overall3food1service5ambience5

    After enjoying a location in California on many occasions, this Maryland location is a rip off. At $27 a “ shareable “ rockfish for 2-4 offered perhaps an ounce of fish, half a cup of beans, a cup of crunchy dry rice and some goo even the nice waitress could not name. Some cocktails were not caustic and undrinkable and the wedge salad was basically shredded iceberg flattened on the plate. The roof top location is beautiful and our server, though maybe overly talkative, was friendly and fun. After spending about $160 , my date and I headed to a nearby sports bar for a great dinner , drinks and even with tip was about $65. Sorry, didn’t like being ripped off. For me it’s HellNot Betty.

    Report