-Tables have been placed 6 feet apart
-Thoroughly cleaning and sanitizing
-Frequently sanitizing high use areas
-Screening employees for symptoms daily before work
-Employees temperature documented daily before work
-Requiring employees to wear gloves and frequently change them
-Takeout and delivery orders available
-Masks are required for servers
Inspired by the lasting connections that were woven around the table, our restaurant offers a fresh twist on classic milltown staples that will bring people together. At Heirloom, we celebrate the bounty of local farmers and purveyors with dishes that are humble in roots yet inspired in execution.
Had the shrimp & grits was ok but kind of bland and small portions. When serving shrimp within a dish,the tails should be remove
Courtney is the best we absolutely love her! She’s the reason we keep coming. The sweetest secret spot in Spartanburg! Perfect for date or girls night! Courtney knows us like family!
Great atmosphere and food!!
Food was delicious and service was exceptional. Only disappointment was that we were seated on the patio when we had reserved for the dining room.
Ate outside under cover. Waitress was very good. Food came quickly and was very good.
it was great! We really were treated so nice
food and service was excellent
loved our ranks too
The space is lovely . The waitperson was too much , pushing for us to order food IMMEDIATELY . We ordered cocktails and apps but then were basically forced to take our dinner order literally in the first 5 minutes . It was weird and off putting .Food was mediocre at best . Biscuits were delicious .
Kim, we sincerely apologize that your waiter was overly attentive to your table. We will talk with our staff to make sure that we give our guests time to enjoy their evening without feeling rushed. Thank you for bringing this to our attention. We greatly appreciate your feedback as it helps us to grow. We hope you will give us another chance and hope to see you again soon!
Clean, nice looking with indoor and outdoor seating. Service was on point. Food was great, look forward to going back to see a normal menu.
So happy to have you join us! Thank you for a kind review. We hope to see you again soon!
Really enjoyed eating here. Food was EXCELLENT!
Thank you for joining us! We are so happy to hear that you enjoyed your food! Hope to see you again soon!
We sat outside. Our food and service was wonderful!
Thank you Erin for the great review! We are thrilled that you had a great experience with us! Hope to see you again soon!
My husband and I went on Father’s Day in the afternoon and asked to be seated outside. The setting was fine. We didn’t realize that there was a Special Brunch Menu only. It was late in the afternoon, so this was nor optimal. We had to wait over an hour for our food. The waitstaff apologized repeatedly. We would like to return when there is a regular menu.
We apologize that you did not enjoy our Father's Day Brunch! We hope that you will be able to join us again for dinner in hopes of a better experience. Thank you for your feedback as it helps us improve for the future!
Delicious... sat on the patio... had a wonderful experience..
Thank you for joining us! We are so glad you had a great experience!! We hope to see you again soon!
Everyone’s food was amazing. My husband had fried chicken and grits. One of my daughters had a great twist on Mac-n-cheese, it was brisket Mac-n-cheese, also amazing. Our older daughter had the classic shrimp and grits, which did not disappoint either. We had the fruity pebbles waffle for “dessert” which was a delight.
We are so happy that your family was able to join us and try many of our delicious options! Thank you for such a kind review. We hope to see you again soon!
This is a great place to get a nice meal. I would recommend this location.
Thank you Gaetan for the kind words! Hope to welcome you back soon!
This is one of the best places in Spartanburg to eat. The food is absolutely great and the wait staff is top notch. I highly recommend you give them a try.
Patrick, we are ecstatic that you had such a wonderful experience with us! We can't thank you enough for your kind feedback! We hope to welcome you back soon!
Perfect portions. Locally sourced foods. Well-prepared, flavorful dishes. Attentive service. Pleasant atmosphere. Heirloom has all the ingredients for a sublime evening out.
We can't thank you enough for such kind words! Thank you for dining with us and we hope to see you again soon!
It was our first indoor dining experience since March, and I could not be more happy with Heirloom. Greeting at the door, Mattie, our server, and the food, all A Plus!!
We will be back very soon. Thank you. Shirley Bryant
Shirley, we are so happy that you were able to enjoy your first outing since March! Thank you for such a kind review! We hope to see you again soon!
One of our favorite restaurants. The limited menu was perfect. I had a salad and my wife had the fried green tomatoes and both were great. We both got the fried chicken for our entree’s and it and all the sides we tried were excellent. We had the chocolate tart for dessert and it was probably the best dessert we’ve ever had there. The service and atmosphere were perfect, but we’ve never had bad service there. It’s always great.
Bobby, we can't thank you enough for your kind review! We are so happy that you and your wife were able to enjoy a nice evening with our delicious offerings! We hope to see you again soon!
Food was amazing the best kept secret in Spartanburg County!
So thankful to have you!
The staff and food are wonderful! Drinks were fantastic as well!! We will definitely be going back!
Sharra, we are so happy you enjoyed your night with us! We hope to see you again soon!
We drove down from Hendersonville, NC and we were not disappointed in the least. It was a very special time for my wife's Mother's Day and birthday. You made me look good. Thank you so much!
We are so happy you were able to celebrate two important occasions with us! Thank you guys for joining us all the way from Hendersonville! We hope to see you again!
A double date with friends. We had an amazing time, incredibly delicious food and great service! If you have never been their it is time you give them a try. This is not the typical restaurant connected to a hotel that serves institutional food. Chef JR and his staff create amazing taste adventures for you. The menu is ever changing with fresh local fare. We have never been disappointed any of the multiple times we have been there. We will be back, many times over!
We can't thank you enough for such a kind review! We are so happy that you and your friends enjoyed your night with us! Can't wait to see you again soon!
Food was good, but service was bad. No management, like no one cared about customer comfort. Unbelievable given small number of diners.
Great food, great atmosphere, great service
Thank you so much for the kind words! We are so glad you enjoyed!
Heirloom is always my pick for a date night! Between the delicious menu items and the specials you can't go wrong!
Thank you for joining us for date nights! We are so happy to have you!
Lovely ambiance, great service. The live music was wonderful. I was very disappointed in the charcuterie board. The item is described as "Chef’s selection of meats & cheeses, house made accompaniments & local farm fresh offerings". Our board had several meats, but only 1 cheese - a goat cheese. Fortunately, we like goat cheese, otherwise we would have been out of luck. There were only 4 toast points on the board, no crackers or other crunchy items to eat. We have had charcuterie at many other places in town, and this was by far the saddest one, considering the $19 price tag. The braised beef mac & cheese was good, but there were only 4 small pieces of beef in the entree. Cocktails were just ok. I had 1 of their specialty cocktails and then stuck to wine. I feel like the items are overpriced for what you get. I may go back for a cocktail at the bar, but the $80 price tag for a shared charcuterie, shared entree and 3 drinks each was kind of high for what we got.
Melissa, we sincerely apologize that you were disappointed in our charcuterie board. We have given this information to our kitchen staff in hopes of delivering a better selection offered in the future. We also apologize that you were not thrilled with our specialty cocktails or the prices you paid. We do offer a happy hour at our bar from 4:30PM-7:00PM and would love to have you back! We hope to see you again and appreciate your honest feedback!
Restaurant was not busy for a Saturday night at 7:00 pm. First, they were out of a number of items. How can that be early on a Saturday night? Disappointing. Next, there was a couple talking on their cell phone with some relative while on speaker phone. I could hear the other side of the conversation clearly from the far side of the room. People at adjacent table kept turning around to stare, but staff did nothing. Unacceptable. Lastly, when our entries arrived, the protein was steaming hot (as fried chicken should be) but all of our sides, potatoes and coffee-infused carrots, were room temperature(which they shouldn’t be). We don’t send things back to be recooked for fear of kitchen staff retribution. And the staff saw all our sides untouched but never put 2 and 2 together to ask. All in all, a fail on multiple levels.
So sorry to hear that you didn't enjoy your night with us. We have had a pretty busy weekend so we do apologize that we may have been out of some of our menu items! We do apologize that you did not enjoy your food options and that your potatoes were not the correct temperature. Our staff loves feedback as it helps us grow and we do wish that you would have mentioned your dislike to us! We would have fixed the issue right away! We hope that you will join us again and give us another shot!
Service was pretty bad... didn’t get to hear specials - server has a good heart and tried but she seemed flustered and everything, esp getting drinks and the check took way too long. Would recommend and will be back. Bring back creme brûlée!
We sincerely apologize that you did not enjoy the service you received. That is not what we expect from any of our servers and we will make sure to talk with them immediately to make sure that this does not happen again. If you'd like to provide any more details or feedback, we would love to hear from you 864-913-1212. We are glad that you enjoyed your food and agree that the creme brûlée should be added to our menu... it is delicious! Thank you for your feedback & we hope to see you again soon!
Our server Zach was amazing. He made sure we were taken care of and didn’t just take our order and bring us our food and drinks. He also had conversations with us. Definitely a great meal.
We are so happy you had such a great experience with Zach and enjoyed your meal! We hope to see you again soon!
Food order was wrong. Daughters burger came out wrong. I ordered the center cut ribeye and it looked as if the put a flat iron on my plate. Part of the food was cold as well. Only brought out part of the food the first trip. Was at least 10 minutes before the rest came out.
Joe, this is not the type of service or food that we strive to provide at our restaurant. We sincerely apologize for your food not being delivered to your table in a timely manner and that it did not come out correctly. We will talk with our staff immediately about these issues to ensure this does not happen again! Don't hesitate to call us at 864-913-1212 if you'd like to express any other concerns so that we are able to provide for a better future service and we hope you will join us again!
The food was better than I had expected. My husband ordered the steak, which was seasoned and cooked to perfection. The squash and collards were wonderful. I had the shrimp and grits which was equally delicious. Our reservation was at 9, we were seated at 9. For Valentines Day it was not overbooked and the ambiance was nice, not too quiet but not really loud. Can’t wait to go back!
We are so happy that you enjoyed your food and had a wonderful date night! We hope to see you again soon!
We had a great Valentine’s Day dinner. Service was quick and food was delicious. Definitely will be back.
We are so happy that you enjoyed your Valentine's Day dinner with us! We hope to see you again soon!
Delicious food!!! Service was fantastic!! Highly recommend going if you haven’t!!
Thank you for such a great review! We hope to see you again soon!
Heirloom is always wonderful! We came on a Friday night before heading to the movie theater and the service, food, atmosphere and drinks were outstanding! Perfect for a date night any day of the week!
We are so glad you enjoyed date night with us! Hope to see you again very soon!
Excellent food but limited in choices overall. Food very good, Rainbow Trout very good. Burger very good. Wings very good. Shrimp and grits very good. Nice bar and choices. Good atmosphere will be great when warm enough to be outside in patio area
Thank you for such great feedback! We are so happy that you enjoyed all of the food you were able to try! We are always making seasonal changes and hope you are able to join us again to try new items! Our patio area is a dream to dine in! We hope to see you again soon!
We had a birthday party dinner here and it was overall a great experience. The food was so delicious and the drinks were amazing. A little pricey but worth the splurge. We went on a Tuesday evening and it was not very busy. I was disappointed with how slow the service was and when we needed our server it would take some time for him to come check on us. Although we had slower service, he was very polite and helpful.
We are so happy you had a great experience, enjoyed your food and drinks, and that your group chose us to host your birthday party dinner! We do greatly apologize for slow service as that it not what we expect from any of our servers. We appreciate your feedback and we have talked with our staff about creating a better environment and checking on tables more often! We do hope to welcome you back soon!
Our second trip to Heirloom. Went for Restaurant Week and while they were out of our first choice the second pick was probably even better. My wife loves it.
Edward, we are so happy that you and your wife were able to join us for Restaurant Week! We appreciate such kind feedback and are so glad that you both enjoyed your meal! We hope to see you again soon!
My family thought Heirloom was the best! We all tried different dishes and shared with one another. Every dish was absolutely delicious! The staff was super friendly as well and drinks were just as delicious as the food!
We're so happy that your family was able to enjoy our food, drinks, and staff! We hope to see you all again very soon!
Our reservation via OpenTable did not show up at the restaurant, btw. There was not a table for us inside, so we sat outside, which was very pleasant. It was better outside than inside because there was a performing artist inside who was not exactly pleasant to listen to… Very loud and twangy! There were plenty of space heaters outside that were aesthetically pleasing, plus cozy booths and airy curtains. There was an impending wind storm, so we were prepared to come inside if necessary, but the weather held off.
Regarding the food...loved the cheddar biscuits! Our shrimp and grits were a bit heavy on the cream and cheese, however, with not enough grits. We ended up finishing it like soup with big spoons, but it was a bit rich. :-)
We had a wonderful server… Very professional!
We apologize that your OpenTable reservation did not show up! We are happy that you were able to enjoy your night on our outdoor patio! We're sorry that you did not enjoy the live music that night and that your shrimp and grits were less than satisfactory! We greatly appreciate all of your feedback and comments and will talk with our staff about changes we can make to create for a better experience the next time! We do hope to see you again and wish you well.
Our server was outstanding, went above and beyond to make our first visit enjoyable! The food was delicious, and far exceeded our expectations. My only complaint would be that the live music in the hotel lobby was too loud. Other than that, our evening was perfect!!
We greatly appreciate your feedback and are so happy that you had a great first visit with us! We hope it is the first of many! As for the live music being too loud, we will try our best to schedule bands with a softer touch for a more enjoyable future experience! We hope to see you again soon!
Heirloom offers takeout which you can order by calling the restaurant at (864) 913-1212.
Heirloom is rated 4.4 stars by 60 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.