Heirloom - New Haven
We had our usual good food and excellent service by Alex. They give special attention to food allergies and we are very grateful.
A beautiful, classy restaurant with a great menu. The kale salad is incredible, as well as the scallops.
Very unappealing food that’s clearly trying too hard to be innovative. Gnocchi were hard lumps with odd, unpleasant seasonings. Burger ordered medium arrived solid red throughout. Will not return, even though the desserts are delicious.
The location and ambience are great, but the service is always so slow. It looks a full 90 minutes to get lunch for 4 people, and that was only because I started to ask for the server to speed things up. We didn't get our food until a full hour after we arrived. It was also awkward to have to decide the tip amount with the server looking right over my shoulder.
All our food was delicious but the desserts were outstanding. I would go back just to try the rest of their dessert menu. I also loved the note from the chef.
Roasted tomato soup was tasty but salty.
Wild (?) arugula salad was very over-dressed!
Food was excellent but I think the kitchen may have been backed up because we waited a long time for our food to arrive. The servers were attentive so I can only think that maybe the kitchen was short staffed that night.
We had the most fantastic anniversary dinner at Heirloom this past Saturday. Every choice we made exceeded our expectations for food, service/recommendations/extra attention with wine by the glass selection even and ambiance. Our server Andre (gold wire frame glasses) was so attentive and accommodating, especially with all the great food choices and my being 9 months pregnant. Bravo! We’ll be back for another meal soon.
Ordered egg Benedict and was really poorly presented. The altered “muffin” was weird, not to mention the sour-ish hollandaise
Also ridiculously I waited for 30 minutes for this dish to come
Oysters were delicious
Great food as always. Little pricey but the quality of the food is worth it
An excellent restaurant, centrally located. The food, service, and ambiance were very good and I would definitely recommend Heirloom to a friend.
The menu was fabulous, but I thought the food quality could have been better.
We ate at Heirloom Saturday night. It is a beautiful looking restaurant great ambience, attentive servers, and good food. The only issue was it took a very long time to get our food. I don’t know if there were kitchen issues that night but we were there for over 2 hours and weren’t drinking. Our orders were pretty simple. Yet the food took forever, to the point where the server acknowledged the fact and they offered us free dessert which we accepted and then regretted b/c then the dessert took over 20 mins to come out!
So I’m not sure how to rate Heirloom. Food was good (when we got it), servers were great, ambience also great. So if you don’t mind waiting for your food this is a wonderful place. Reasonable prices, good food. Slow kitchen
The menu was very creative with lots of local food. Our waiter was patient and let us linger over our meal. Presentation was outstanding. Loved the place!
Food was very good. Will definitely be back. Lovely place.
Service and food very good. I did ask for dressing on the side but did not send the food back when it came with dressing already on it.
Great food and exemplary view!
Great menu, good wine list. Lunch was great, but...$3 for a 10 oz bottle of Coke and no refills??? Also the place was not busy, and service was really slow.
We went for a birthday celebration. The restaurant was busy, but definitely not slammed. Several tables where open, and there seemed to be enough staff. Although our server was very friendly, she was hard to find when we needed her. We ordered drinks and apps. We wanted to wait till the apps arrived , then order dinner. But the apps took so long the waitress came several times to take our order.
The cheese sampler was very good with a wonderful honey comb on the side, and the smoked trout amazing. However the smoked trout was a good sized serving, but it was served with three slices of bread- weird. I guess we could have made sandwiches!
Dinner took about 30 minutes plus to arrive after that. The Shrimp dish pasta was extremely undercooked. Thought the shrimp were good I was told, both who ordered it only ate the shrimp. The scallops were superb. The gnocchi was very good, though there was a very faint taste of flour.
As the whole meal took such a long time we decided against the dessert.
The concept is great and the potential there- but it was just so off I will not go again.
Great menu, friendly service and not too loud. Enjoyed our brunch here.
Thank you for such a great dining experience. Every thing was fantastic, from the food to the service to the ambiance. From the bread to the caprese salad to the gnocci and chocolate cake... it was ALL so good!! 😍 The birthday champagne was an unexpected, fun, delicious and appreciated touch! 🥂 Thank you for everything--we WILL be back! 😋🍅
We have been going to Heirloom for the past five years. Every time we go I am impressed. Great food, great wine, and I love the oysters.
One of New Haven’s better restaurants and vibe.
Food and service were great. The space is lovely for a leisurely lunch.
One of our favorite places! Food, service, and ambiance are always on point. We look forward to coming in to have a great meal for any occasion and to see the friendly staff.
It’s always delicious,lovely looking and everyone is more than accommodating. Just a pleasure to keep coming back to.
Everything was perfect. I personally would prefer the music to be more discrete, or no music at all. The food was original, with delicious and unexpected combinations of flavors. We certainly will return soon!
Great brunch spot!
Cool spot and atmosphere. foods good, but a little pricey. However, they do have decent bottles of wine for $30/40.
The ambiance, service, and food were all of a superior quality. One of the best dining experiences I’ve had in a while.
Excellent- great meal with wonderful service from Alex and the team - spot on !!
The food was a bit salty. And 2 people in my party ordered hamburgers medium and medium well. They both came out rare. Service and staff were excellent.
We were celebrating a graduation. The food was excellent. The beverages were tasty using fresh fruits. “Not a bad bite of food on the table.” Very enjoyable brunch!
Food was not fresh. Old octopus real fishy. Place was empty on a Sunday now we know why.
This restaurant is amazing. We have been to Heirloom a number of times and have consistently enjoyed a lovely dinner with delicious food and excellent service. It is located in a delightful hotel in New Haven, CT called The Study. If you are staying at the hotel, Heirloom is on the ground floor. The breakfast at Heirloom is just as fabulous as the dinner. I highly recommend Heirloom if you are looking for a restaurant with great ambiance, excellent service and a talented chef!
the food was fresh, beautifully prepared, seasoned and cooked perfectly. Selection was very good and the food and wine were all reasonably priced given the quality and ambience of the restaurant. We were accommodated in our request to have a quiet location and the server was attentive, personable and polite. She made excellent recommendations regarding food choices.
Wonderful menu, cool atmosphere, great staff. We spent several hours reminiscing with old college friends and no one pressured us to leave. Outstanding experience!
The people at the front entrance were very accommodating. They have valet service and got someone to take care of us right away. They provided us complimentary champagne for our 39th anniversary which was extremely thoughtful and reserved a special table for us. The waiter was very attentive and helpful. Their menu is very interesting and offers wonderful combinations. The appetizers were very flavorful. I had salmon which was cooked perfectly and had a great combination of vegetables and rice. The salmon was a little on the bland side though. My husband had steak. He was a bit disappointed because it was fatty but he is very picky. Not all places specialize in steaks so I feel based on past reviews Heirloom is definitely worth trying. I wouldn't order the steak though.
Lovely cocktail menu, outstanding cheese and cured meats selection, most of our table ordered and was very happy with the gnocchi entree, I ordered the sea scallops and they were delicious. One of the best restaurants in New Haven.