Heidelberg Restaurant

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1. OT

   OpenTable Diner

   Fort Lauderdale

   14 reviews

   vip
   5.0

   14 reviews

   Dined 2 days ago

   overall5food5service5ambience5

   The best dining experience. Highly recommended.

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2. OT

   OpenTable Diner

   Atlanta

   18 reviews

   vip
   5.0

   18 reviews

   Dined 5 days ago

   overall5food5service5ambience5

   One of the best places I’ve eaten in years. If you like great service and amazing food. Book a reservation here. You won’t be disappointed.

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3. OT

   OpenTable Diner

   Atlanta

   4 reviews

   vip
   4.0

   4 reviews

   Dined on June 18, 2022

   overall4food5service4ambience5

   Returned for an Authentic German meal. Just like our many visits to the Oktoberfest in Munich.

   Heidelberg RestaurantResponded 5 days agoWe were happy to read you enjoyed your dining experience while visiting Heidi's Jazz Club. We thought we would share with you in July, Heidi's will be offering a 20% discount on all bottles of wine on Wednesdays....Wine Wednesdays. Hope to see you soon!

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4. GR

   GREGK

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined on June 15, 2022

   overall5food5service5ambience5

   A wonderful dinning experience with expert service and the live piano was a bonus to this Delicious Meal!

   Heidelberg RestaurantResponded 5 days agoThank you for responding about your dining experience at Heidi's Jazz Club. It is always nice to read we met the expectations of our guests. Thank you again we hope to see you soon. PS in the month of July we will offer a 20% discount on all bottles of wine on Wednesdays....Wine Wednesdays!

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5. E

   Ellen

   Treasure Coast

   4 reviews

   5.0

   4 reviews

   Dined on June 11, 2022

   overall5food5service5ambience5

   We have enjoyed dinners here for several years. The food, the staff, the piano player, the whole atmosphere are all top notch. So great to see the restaurant thriving after the pandemic.

   Heidelberg RestaurantResponded on June 13, 2022Ellen We were happy to read you enjoyed everything about your night out with us. Please tell your friends and family about Heidi's. If you ever want to know what his happening at Heidi's please check us out on Facebook. Once again thank you for dinning with us we look forward to your next visit.

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6. JL

   JohnL

   Houston

   78 reviews

   vip
   5.0

   78 reviews

   Dined on June 4, 2022

   overall5food5service5ambience5

   This is a true gem and love the restaurant and also the jazz club adjacent to the restaurant.

   Heidelberg RestaurantResponded on June 20, 2022John, Thank you for coming back to Heidi's Jazz Club we appreciate your business. It is always nice to know we have guests returning when visiting the area. Thank you for your feedback on the coffee it is important to know how our guests feel about their experience. Once again thank you and see you the next time!

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7. DL

   DeeLyn

   New York Area

   21 reviews

   4.0

   21 reviews

   Dined on June 1, 2022

   overall4food4service4ambience4

   Overall nice dining experience, good food and enjoyed the piano player. Stepped into Heidi’s Jazz Club (part of the establishment) after dinner and enjoyed dessert, after dinner drink, and the great live jazz band!

   Heidelberg RestaurantResponded on June 4, 2022Thank you for your response on your visit to Heidi's. We were happy to read you enjoyed your dinner, drinks and the entertainment. We hope to see you again in the near future.

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8. RR

   RosemaryR

   New York Area

   5 reviews

   5.0

   5 reviews

   Dined on May 25, 2022

   overall5food5service5ambience5

   Excellent food, very nice décor, excellent service

   Heidelberg RestaurantResponded on June 4, 2022Rosemary Thank you very much for your comments we are so happy to read you enjoyed everything and you experienced a great night. Thank you again!

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9. JK

   JohnK

   1 review

   5.0

   1 review

   Dined on May 21, 2022

   overall5food5service5ambience5

   Made 7pm reservation and was seated immediately. Reception was amazing with great attitude and smiles. Our server was prompt and attentive. Food was excellent. Overall experience was amazing and can’t wait to go again to try more items from the menu.

   Heidelberg RestaurantResponded on June 4, 2022John, We appreciate your feedback on your night at Heidi's. It is always nice to read our guests enjoyed the dinner and service along with a smile when arriving. We hope to see you again in the near future, thank you again!

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10. HC

    HannahC

    1 review

    5.0

    1 review

    Dined on May 13, 2022

    overall5food5service5ambience5

    The food and service was outstanding! Perfect dinner for celebrating our dad's 70th birthday!

    Heidelberg RestaurantResponded on May 19, 2022We were happy to read you 'Dad" had a great birthday with us. We hope to see you next year for his 71st! Thank you for dinning at Heidi's!

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11. LS

    LarryS

    Orlando

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Great food, service and ambiance. And we particularly like the piano player, Mark!

    Heidelberg RestaurantResponded on May 19, 2022We were glad you enjoyed your night at Heidi's and Mark. He plays Wednesday thru Sunday every week. Thank you for joining us and we look forward to your next visit.

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12. DJ

    DeniseJ

    1 review

    5.0

    1 review

    Dined on May 8, 2022

    overall5food5service5ambience5

    Our server took care of us so well! The food was most enjoyable. The overall experience was completely satisfying!

    Heidelberg RestaurantResponded on May 19, 2022Thank you for coming in and dinning with us we appreciate the feedback. It is very important we know how our guest feel about their experience. Again, thank you we look forward to your next visit!

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13. BM

    BillyMac

    Houston

    1 review

    5.0

    1 review

    Dined on May 6, 2022

    overall5food5service5ambience5

    One of the more "upscale" restaurants in this beach/vacation town. Very pleasant ambience.

    Heidelberg RestaurantResponded on May 19, 2022We appreciate you taking the time to advise us of your experience at Heidi's. It is always nice to read we met our guests' expectations. Regardless of the occasion we hope to see you again in the near future!

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14. OT

    OpenTable Diner

    New Mexico

    9 reviews

    4.0

    9 reviews

    Dined on April 30, 2022

    overall4food3service4ambience5

    The jazz lounge was a very fun experience! The food was okay, not quite worth the price. The restaurant should focus their cuisine on one style rather than having two or three completely separate menus for the different sides of the restaurant, resulting in bland food. The jazz bar was well tended, but the bartender, too, seemed overextended as he was responsible for cocktails for both the restaurant and the jazz lounge. Perhaps two bartenders on the weekends might speed things along? Last thing, the manager on Saturday, April 30, was rude and radiates an egotistical attitude. My wife and I purchased a painting from the restaurant and everything was already taken care of by the hostess and our waitress. They were kind enough to set the painting aside for us until we concluded our evening in the jazz lounge. The manager then, for some unknown reason, decided to pick up our painting and parade it around the restaurant just to tell us he would place it in the office. Highly unnecessary as the waitress and hostess had already taken care of it, but I guess that was to give himself something to do? I mean, other than to publicly shame a different, clearly overly extended, waitress who made a simple mistake. The owners should try and figure out why the manager was treating his staff so terribly. There’s no reason to yell at a waitress multiple times in the restaurant entryway for the same simple mistake that had already been corrected and then turn to my wife and say “you can never really teach THEM”. I am unsure if that comment was meant as a sexist/racist remark as she was African American. Either way, he should get fired for that alone. All in all, this would’ve been a better experience if whoever the bald headed manager with an over inflated ego hadn’t almost ruined our night. The saving graces of the night were the kindness of the hostess and owner, professionalism of our waitress, superb drinks from the bartender, and, of course, the jazz music.

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15. M

    Mallory

    1 review

    5.0

    1 review

    Dined on April 20, 2022

    overall5food5service5ambience5

    If you like jazz or just looking for a fun laid back night, this is where you want to go. The atmosphere and music were very good. We went there for music, but had lots of laughs too. Great food and service also!!!

    Heidelberg RestaurantResponded on April 24, 2022Thank you for your feedback it is very important we know how our guests feel about their experience. Again, thank you for sharing we look forward to your next visit.

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16. SL

    ScottL

    Orlando

    1 review

    5.0

    1 review

    Dined on April 17, 2022

    overall5food5service5ambience5

    First time there. Will definitely go again! Was very happy with everything.

    Heidelberg RestaurantResponded on April 24, 2022Thank you for sharing your night out with us, we look forward to your next visit to Heidi's Jazz Club.

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17. C

    Ceajay

    Cincinnati

    1 review

    5.0

    1 review

    Dined on April 16, 2022

    overall5food5service5ambience5

    After being seating and waiting for about 20 minutes my husband stopped the man who had greeted us at the door and said no one had waited on us. But our waiter more than made up for the wait…..not sure what had happened. But, Anthony was excellent the rest of the evening…..great service and the food was excellent!! He even had the piano player play Happy Birthday to our granddaughter who is 7! My husband left both of them a generous tip! Excellent evening! Will definitely go back when we’re here next winter!

    Heidelberg RestaurantResponded on April 24, 2022We were happy to read you enjoyed your night at Heidi's Jazz Club. We apologize for the delay, but we were happy to read Anthony made up for the delay. Happy Birthday we look forward to you return. Thank you!

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18. OT

    OpenTable Diner

    Orlando

    2 reviews

    3.0

    2 reviews

    Dined on April 10, 2022

    overall3food5service1ambience4

    Customer Service was terrible. A server came and took our drink and appetizer order. 15-20min later no drinks, no food. Another server came over had a piece of paper and said I’m going to be your server now was this your order? Then drinks/apps took another 15-20min to come out. Communication and service was terrible throughout. We did not get our dinner until 1hr 30min after we arrived. This is typically a fine dinning experience and these servers were at the level of a pizzeria. Very disappointing experience and we were there celebrating a very special Birthday.

    Heidelberg RestaurantResponded on April 24, 2022Thank you for your feedback, as you know there was a change in servers, and we did apologize for the change. This was not meant to create confusion on your father's birthday and by no means did we mean to be disrespectful. We were happy you stated the food was outstanding. Again, our apologies we look forward to your next visit and provide you a better experience. Thank you.

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19. SK

    StevenK

    Raleigh

    18 reviews

    vip
    5.0

    18 reviews

    Dined on April 8, 2022

    overall5food5service5ambience5

    Heidelberg captures Old World ambience and the food is delicious.

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20. RS

    RobertS

    Orlando

    1 review

    4.0

    1 review

    Dined on March 16, 2022

    overall4food4service4ambience4

    If you plan to order the special, ask the price, $52.00 for a piece of fish is ridiculous.

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21. CR

    CarolR

    Orlando

    1 review

    5.0

    1 review

    Dined on March 5, 2022

    overall5food5service5ambience5

    Nice intimate setting, great German food, pianist was excellent , good service

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22. M

    Mary

    Savannah

    3 reviews

    5.0

    3 reviews

    Dined on March 5, 2022

    overall5food5service5ambience5

    Anniversary , it was awesome, especially the Jazz club attached to it was perfect for our occasion and the talent was outstanding

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23. BO

    BrianO

    Philadelphia

    1 review

    5.0

    1 review

    Dined on March 4, 2022

    overall5food5service5ambience5

    Fantastic ±±+++++++++++++(+(((((()+++++++++((+++++++++

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24. 2

    2summerresidents

    New York Area

    5 reviews

    5.0

    5 reviews

    Dined on March 4, 2022

    overall5food5service5ambience5

    Always a wonderful time

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25. E

    Elyse

    1 review

    5.0

    1 review

    Dined on February 19, 2022

    overall5food5service4ambience5

    The restaurant side, where we ate had a delightful pianist playing softly in the background. The jazz side appeared to be louder and more energetic. Food was excellant. Service was pretty slow, as they indicated being shorthanded upon arriving for our reservation. But service was very pleasant considering fine dining shouldn't be rushed anyway.

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26. TC

    TC269

    New York Area

    76 reviews

    vip
    3.0

    76 reviews

    Dined on February 15, 2022

    overall3food5service4ambience4

    Let me start by saying I NEVER write long reviews, but this restaurant warrants one... Once you get by the rude & obnoxious old lady hostess, it was a good classic German meal and our server Dennis was great. But when you have a reservation booked on Open Table and the hostess greets you with "I wish I wasn't here because we're so busy and OpenTable reservations are always a problem!" --- I politely & sarcastically replied, "well that's a great way to welcome diners!"....... Anyway, we finally did get seated after a few minutes of haggling with the hostess and showing her my phone with my OT reservation. She was looking at the reservation on my phone with a look of amazement, like she just witnessed a rocket launch..... Be aware, there are 2 sides to this restaurant. A Jazz Club and a Restaurant. Make sure you know which one you booked. As far as the restaurant, the Schnitzels were all authentic and delicious. There was also a gentleman at the piano, which made for a nice Valentine's Day ambiance.

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27. M

    Moore

    Orlando

    1 review

    5.0

    1 review

    Dined on February 15, 2022

    overall5food5service5ambience5

    The only problem though was the reservation we made on open table was not received despite our confirmation via text message and email..

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28. GM

    GeraldM

    1 review

    3.0

    1 review

    Dined on February 14, 2022

    overall3food5service5ambience4

    I understand Valentines day is busy. But the selection menu or reservation acknowledgement should indicate what the costs are. With 2 glasses of wine our dinner for 2 with tip was almost $200. The food and choices were however excellent.

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29. RC

    RachelC

    Atlanta

    1 review

    4.0

    1 review

    Dined on February 13, 2022

    overall4food5service5ambience5

    I made reservations thru open table weeks in advance for my birthday dinner at the jazz club. All 9 of us decked out in 1920’s style. The day of our reservation, 3 hours before I get a call they are overbooked. They couldn’t get us in the jazz club but we can come an hour later and eat in the restaurant side. Problem solved or so we thought. When we get there they said they could sit us on the patio. That’s a definite no. Then they tried to sit at two separate table. Another hard no. Finally they got us in and at one table. Not even half the restaurant was full. Maybe the problem was staffing. Or maybe it was open table. All in all it was still worth it and I do feel they tried to do whatever they could. The food and service was absolutely amazing. Will definitely go back. Just maybe next time I’ll call directly to reserve.

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30. C

    Charles

    Kansas City

    1 review

    5.0

    1 review

    Dined on February 13, 2022

    overall5food5service5ambience5

    Heidi’s is a bit of a throwback to the disappearing supper club. The service was exceptional, the meal was not rushed, the atmosphere was classic, and the food was very good. It is a very welcome change to the set ‘em, move ‘em out experience of too many steak house venues of today. You really could enjoy the food, atmosphere, piano music, and conversation among your seated guests.

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31. P

    Phil

    New England

    3 reviews

    5.0

    3 reviews

    Dined on February 11, 2022

    overall5food5service5ambience5

    We had such a positive experience Thursday night we went back Friday night! Excellent food and excellent service!! Would not hesitate to recommend this restaurant. A great place for special occasions. It is a little expensive but we felt it was worth it.

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32. BH

    BoydH

    1 review

    1.0

    1 review

    Dined on February 10, 2022

    overall1food1service1ambience1

    If I could give negative stars I would. The hostess, who was wearing Red Shoes that night like an angrier less friendly version of the Wicked Witch of the West, was the worst hostess I have ever encountered. We had made a reservation for two through their website for 6:30pm. We arrived promptly at 6:30, just in time to see a larger group telling her that they had a reservation for 6 or 8 people. I don't remember exactly. She said she didn't have a reservation for them (fore shadowing). They asked if they needed the reservation or if they could still be accommodated. She didn't really reply either way saying it was too early and there was a dance class going on in the club portion of the restaurant. She seemed more worried about disturbing the dance class than helping this group out (more fore shadowing). While the group was discussing what they should do, I said that we made a reservation for 2 at 6:30. She told us also, that she didn't see any reservations. I replied that we made the reservation through the restaurant website hopeful that information would be helpful. Wrong. She replied that the computer was in the back and not up front for her to see. No offer to have us wait a moment so she could go back and check, just pretty much a F You attitude. I looked at my wife and said "Well, let's go somewhere else to eat" right in front of the hostess and we left. The hostess did nothing to stop us walk out, zero effort to retain the business. The restaurant is right in the middle of Cocoa Beach, surrounded by other restaurants. Clearly, they have so much business, they can have a complete rude and unfriendly first impression to the restaurant and still manage to survive when most restaurants are struggling to make ends meet. Hopefully the Wicked Witch of the West is the owner of the restaurant and not costing others money, well other than the waitstaff she runs business off from.

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33. JS

    JeanneS

    1 review

    5.0

    1 review

    Dined on February 10, 2022

    overall5food5service5ambience5

    This was our first visit! Atmosphere was excellent! Our waiter was very attentive to our needs! The food was outstanding!

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34. MM

    MargotM

    1 review

    5.0

    1 review

    Dined on February 3, 2022

    overall5food5service5ambience5

    Our table of 6 was the clean plate club. The piano player was awesome. Beautiful background music

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35. t

    travler153

    New York Area

    78 reviews

    vip
    5.0

    78 reviews

    Dined on February 2, 2022

    overall5food5service5ambience5

    Excellent authentic Austrian food. Will return on our next visit to the area

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36. GH

    GenaH

    Grand Rapids

    1 review

    5.0

    1 review

    Dined on January 20, 2022

    overall5food4service5ambience5

    Love this classy place. We popped in here in 2021 and had such a fun time. We love music and to dance. This year we wanted the whole experience of wining and dining while enjoying the ambience. It is an annual must for us now. I bet you will make it yours once you've stepped in the doors. Dan and Gena from Michigan

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37. M

    Marie

    Denver

    1 review

    5.0

    1 review

    Dined on January 16, 2022

    overall5food5service5ambience5

    If you are looking for a nice, relaxed atmosphere, great food and a piano player in the background, this is the place to be. Also on premises is a jazz bar with live performances and a small dance floor. Exceptional!

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38. LB

    LewesBeach

    Washington DC

    18 reviews

    5.0

    18 reviews

    Dined on January 13, 2022

    overall5food5service5ambience5

    We requested a table in the Jazz Club & it was the best experience. Food and service was phenomenal. The singer & band were very good, not too loud for dining. By the end of the first set people were dancing. Exceptional, intimate, club atmosphere with cozy bar, & banquette seating as well as high tops and regular tables.

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39. GH

    GaryH

    Chicago

    48 reviews

    vip
    5.0

    48 reviews

    Dined on January 8, 2022

    overall5food5service5ambience5

    An enjoyable dinner experience. Great piano accompaniment to dining. Wonderful “continental” ie mostly German fare.

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40. HA

    HelenAnnB

    Tucson

    4 reviews

    vip
    5.0

    4 reviews

    Dined on January 2, 2022

    overall5food5service3ambience5

    Authentic German cuisine, and it was excellent. The outdoor patio is dog friendly and the ambiance was great.

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