Heavenly Desserts

4.2
23 Reviews
£25 and under
Dessert

Top Tags:

Casual
Since 2008, Heavenly Desserts have provided the very finest in delectable sweet treats. We continue to be an innovator and trendsetter in the world of luxury desserts, ensuring that we always offer our customers an exciting experience that tastes of innovation and l’art de vivre.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
Screening
  • Sick staff prohibited in the workplace
What 23 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.5
food
4.0
service
4.3
ambience
4.0
value
Noise · Moderate
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Y
Yorkie
1 review
Dined 3 days ago
Overall2food2service3ambience3

Overpriced for what we received, and table subject to an hour limit

OT
OpenTable Diner
Yorkshire
1 review
Dined 6 days ago
Overall2food3service1ambience2

Appears to be an inexperienced staff. Possibly short of staff to make this an totally enjoyable venue. More organization for staffing front of house and management oversight. This detracts from the overall experience and is the lasting memory. The food and menu is fine.

M
Melanie
1 review
Dined on November 13, 2021
Overall3food4service1ambience3

The food was lovely but we felt totally rushed by the waitress. She took one of our drinks away that wasn’t finished and then started taking our water away that I had only just poured!
I also went to HD the weekend before and another waitress was the same - intact she was worse - taking plates away literally as we finished the last mouthful. So rude!

HM
HelenM
Yorkshire
1 review
Dined on November 6, 2021
Overall2food2service1ambience3

Attended for a birthday celebration.... The guest whose birthday it was hadn't received his pudding... Was missed . Everyone else ate while he waited. we then said not to bother as it was too late

JG
JennyG
1 review
Dined on November 6, 2021
Overall3food5service1ambience2

We waited for what felt like forever to have our order taken. We then waited again for our food, eventually our food appeared and it was worth the wait. We were given the bill and after waiting a while longer the waiter turned up with the card machine, he then said it was double what was on the bill. Transpired we’d been given the wrong bill, so we paid the higher amount and that was that, don’t know what we were charged for as we were never given our actual bill.
To summarise, the food is amazing, and if you’ve got all the time in the world and don’t mind service staff who have no idea how to do their jobs, then it’s worth a visit

N
Newyorker
1 review
Dined on November 3, 2021
Overall5food5service5ambience5

Lovely birthday treat
Fantastic desserts
Helpful staff

RA
RachelA
Yorkshire
1 review
Dined on November 1, 2021
Overall5food5service5ambience5

Super indulgent, it’s a place to go for a real treat. Plenty of choice with helpful and friendly staff.

SD
SarahD
London
1 review
Dined on October 31, 2021
Overall4food5service5ambience5

Friendly staff.
Good portion sizes.
Left with very full tummies.

I
Icec
1 review
Dined on October 28, 2021
Overall5food5service5ambience4

Booked a table for 3, was available and ready on time. Waitress was really lovely, knew the menu and could explain desserts and drinks etc. Food and drinks arrived promptly and delicious very enjoyable visit

DS
DannyS
1 review
Dined on October 27, 2021
Overall2food4service1ambience4

Went twice this week and both times the time to get our food was horrendous. Over an hour for a coffee and ice cream making. Waiting staff unorganised and kitchen staff too busy talking and messing around instead if making food. All seem to be very young kids with no real expwrience or management on show

P
Phoebe
1 review
Dined on October 26, 2021
Overall3food5service1ambience2

Under staffed, took 30 mins to get a drink let alone food, when food arrived we hadnt been given cutlery the waitor said he’d go get some and never returned waited 10 mins for someone else to bring us some. As good as the food was the lack of customer service ruined it

OT
OpenTable Diner
Yorkshire
3 reviews
Dined on October 23, 2021
Overall5food5service5ambience5

Perfect from start to finish well done everyone will definitely be back

DP
DavidP
Newcastle
1 review
Dined on September 26, 2021
Overall3food2service5ambience5

The server was great and very chatty and engaging. She informed us that certain items ordered would not come served in glass sundae glasses as many had been smashed leaving only 2 left in the restaurant. When they arrived they came in plastic cups poorly presented. When spending £20 on 2 desserts and a drink to receive the food this way I feel is poor and the price should have been reflected as I feel the inflated price includes how the desserts are presented to you as a customer. Given that this is a dessert restaurant and the calibre of the decor that replenishing these items would be a quick fix run ensure that customer experience is positive.

GT
GailT
Yorkshire
1 review
Dined on September 19, 2021
Overall4food4service4ambience4

The food was good and our waitress was exceptional

JR
JillR
1 review
Dined on September 16, 2021
Overall5food5service5ambience5

Celebration for forthcoming wedding for my future daughter in law. Loved the puds we chose and the latte was good.

GC
GaryC
Glasgow
1 review
Dined on September 14, 2021
Overall5food5service5ambience5

Amazing desserts, beautiful decor. Definitely a luxurious treat. We went twice in the week we were in York.

OT
OpenTable Diner
Yorkshire
1 review
Dined on September 12, 2021
Overall5food5service5ambience5

I went with hang friends and had a great time. The staff where lovely and we’re brilliant with dealing with my allergy’s. The food was amazing and would definitely Recommend going as it is one of the nicest desert places in York

VE
VictoriaE
Yorkshire
1 review
Dined on September 11, 2021
Overall5food5service5ambience5

Really enjoyed our visit and will definitely be returning

OT
OpenTable Diner
Yorkshire
1 review
Dined on September 11, 2021
Overall5food5service5ambience5

So many options you will have to go many times just to sample everything. Decent price for the size (waffles) and was delicious.

AT
AlexT
1 review
Dined on September 11, 2021
Overall4food5service4ambience4

Food was delicious and a wide range of options to try. There was some waiting for service, likely due to the the number of customers. Staff were polite and friendly.

SW
SarahW
Yorkshire
1 review
Dined on September 9, 2021
Overall5food5service5ambience5

Truly delicious desserts, staff are so friendly and the decor is so lovely!

S
Siara
1 review
Dined on September 6, 2021
Overall5food5service5ambience5

We had a great experince at Heavenly desserts. The desserts were great, the restaurant was clean and inviting and both waitresses who served us were attentive, making the experince really pleasant.

K
Kathy
Manchester
27 reviews
Dined on August 14, 2021
Overall5food5service5ambience5

Celebrated a friend's bday there. Staff were extremely friendly and lovely. Great choices of dessert. They went extra miles and made a bday dish. A happy day. Thanks

FAQs

Heavenly Desserts does offer delivery in partnership with Deliveroo, Just Eat and Uber Eats. Heavenly Desserts also offers takeout which you can order by calling the restaurant at 01904 349581.

Heavenly Desserts is rated 4.2 stars by 23 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.