Haywire - Plano

Haywire - Plano reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Mitch VIP

   Greater Boston12 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 5

   Steak most definitely wasn't 10 ounces and I was pretty disappointed.
   

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2. S

   Seth

   Chicago20 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Excellent as always! Great food and service. One of our favorites.
   

   Haywire - PlanoResponded 1 day ago

   Thank you, Seth. We sincerely appreciate you taking the time to let us know you had a wonderful time. We hope to see you back soon at Haywire. Sincerely, Jason Johnson General Manager
   

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3. R

   Renee VIP

   Dallas42 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and ambience was amazing at this unique dining experience! Service was incredible and we enjoyed some great appetizers (the crab dip with pitas was exceptional!). We went on a Wednesday evening at 5:30 pm and both upstairs and downstairs was hopping already and very energetic. We sat on the upstairs outdoor patio which was lovely, although somewhat difficult to hear due to noise of other parties nearby, and music volume. Our server did a great job anticipating our needs, getting food out in fast fashion and everything was superb. I had the petit filet with mushrooms in garlic butter sauce and mushrooms, and it was perfectly cooked and served. They even brought a bread pudding with ice cream and caramel sauce for my birthday dessert - not to be missed if you love a little sweet at the end. Overall, loved the food and experience!!
   

   Haywire - PlanoResponded 1 day ago

   Thank you, Renee! We are so happy you chose to spend your birthday with us at HAYWIRE, and we made it such a memorable experience for you. I will share this with our team and hope to see you back soon for another amazing experience. Sincerely, HAYWIRE General Manager
   

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4. A

   Andrew

   Dallas1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our group had a great time here; we had a wide selection of dishes from the menu, which were all delicious! Our server was very helpful and pleasant. I'll definitely be back!
   

   Haywire - PlanoResponded 1 day ago

   Hello Andrew, We're overjoyed to hear that you and your group had a great time at Haywire! It's fantastic to know that you enjoyed our wide selection of dishes and found them all delicious. We're also glad that our service met your expectations. Your kind words mean a lot to us. We're looking forward to your next visit. See you soon! Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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5. A

   Anna

   Dallas1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter was amazing! Food is so good (as usual)
   

   Haywire - PlanoResponded 3 days ago

   Thanks for the feedback, Anna. We're thrilled to hear that you enjoyed your dining experience. It's wonderful to know that our food met your expectations. We always strive to provide top-notch service, and we're glad to hear that our waiter hit the mark for you. We appreciate your support and look forward to serving you again soon! Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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6. L

   Lea VIP

   San Francisco5 reviews

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   I've been to Haywire quite a few times, and every time it has been great. I think we just popped in on a bad day. Food was fine, service was not. We had to request for refills, we had to request for the dessert menu at least 3 times. Our guy looked a little irritated when we met his memory max and had to start writing things down (table of 7). I wouldn't say no to Haywire in the future, but I would ask for a different Server if we had a repeat.
   

   Haywire - PlanoResponded 3 days ago

   Hi Lea, Thank you for this feedback. It is very important for us to understand the successes of our team or where in this case we missed. I appreciate the detail it will help in some coaching. I also appreciate you letting us know we have done a good job in the past. I hope someday soon we can earn back your support and return to what you expect and what we know we can do. Please feel free to reach out direct for a future reservation so I can ensure a superior visit. Have a great week. Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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7. J

   Julie

   Detroit1 review

   3.0

   Dined 4 days ago

   1. Overall 3
   2. Food 5
   3. Service 4
   4. Ambience 2

   The food was wonderful! We had a reservation inside and upon arrival asked if there was I asked if there was a table outside at which we were seated. It was located at the very end of the outdoor patio and my chair was partially seated in front of an exit door - I asked if we could have one of the several outdoor tables that were open and I was told they were reserved, however, at least one sat empty while we were there. The seating and view (with a table in front of a door and a dirty wall a wall) was less than desirable. The rest of the tables were either next to a balcony where you could view the courtyard or a glass wall to the inside of the restaurant. I would recommend not using that table for service. We waited for dishes to be cleared and our fourth party had to ask for a napkin and silverware after being seated for a while. The food was excellent!
   

   Haywire - PlanoResponded 2 days ago

   Hello Julie, Thank you for your feedback on your recent visit. We're glad to hear you enjoyed our food! We apologize for the seating and the inconvenience it caused. We'll certainly look into improving the comfort and service you received. We appreciate your patience and understanding. We look forward to serving you again soon. Until then I am using your review and comments as a valuable training opportunity. I appreciate the secondary note and your attention to detail in the evening. Please don't hesitate to reach out direct the next time you reserve with us so I can ensure the table will be to your liking and apologize in person. Have a great week--stay cool today. Best, Jamie Johnson HAYWIRE | Managing Partner
   

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8. M

   Michael

   Denver4 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food! Texas - Southwest accents and delicious. Steaks are outstanding. But also many other entrees. Our server Roberto was great. Attentive. Knew the food and the spirits. It’s nice to be in the presence of someone who seems to really enjoy what they do. Haywire is now my favorite restaurant in Dallas area.
   

   Haywire - PlanoResponded 3 days ago

   Hello Michael, Thank you for your wonderful review. We're thrilled to hear that you enjoyed our Texas-style dishes and our steaks. It's great to know that our team's attention to detail added to your dining experience. We're also glad that our efforts to provide a memorable dining experience for our guests are appreciated. We look forward to serving you again soon at Haywire. Sincerely, Jamie Johnson HAYWIRE | Managing Partner
   

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9. L

   Laura

   Minneapolis4 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Christian was our server - he was fantastic!! I had 12 people in town for a business meeting and he blew everyone away with the exceptional service and of course the food was great.
   

   Haywire - PlanoResponded 1 day ago

   Laura thank for taking the time to reach out and your feedback from your visit. I am glad to see you had a wonderful experience for your event. I will make sure to share you kind words with our wonderful server Christian and our team. We hope to see you soon for your next event. Best Regards, Jason Johnson General Manager.
   

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10. J

    Joseph C .

    Dallas1 review

    5.0

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Haywire was a great place for gathering with friends and family.
    

    Haywire - PlanoResponded 4 days ago

    Thanks for the feedback, Joseph. We're thrilled to hear that you and your friends and family enjoyed your time with us. It's wonderful to know that our food and service met your expectations. We strive to provide the best experience for our guests. We hope to welcome you and your friends back soon! Sincerely, Jamie Johnson HAYWIRE | Managing Partner
    

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