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1925 Burger with French fries - Hawthorne Hotel Dining, Salem, MA

Hawthorne Hotel Dining

4.2
4.2
28 Reviews
$30 and under
American
Nathaniel’s Restaurant at the Hawthorne Hotel offers a perfect start and end to any day. The morning hours are bright with the wall of windows, the plates are creative and include the well-known Seafood Benedict served over a delicious golden crab cake. In the evening, Nathaniel’s transforms into a lounge-like atmosphere, with candles, live piano and acoustic entertainment or ambient music playing from our brass gramophone. Sit beside the baby grand piano, beneath the famed author’s portrait, or in front of the historical culinary tribute cabinet and you will find there is a reason our guests have loved Nathaniel’s Restaurant for decades.

Make a reservation

2 people

7:00 PM


Booked 9 times today

Dining areas

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    American

  • Hours of operation

    Breakfast Mon–Fri 7:30 am–10:45 am Sat, Sun 8:00 am–10:45 am Brunch Sun 11:00 am–1:45 pm Lunch Daily 11:00 am–4:45 pm Bar Daily 11:00 am–11:00 pm Dinner Daily 5:00 pm–9:45 pm

  • Phone number

    (978) 825-4311

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Business Casual

What 28 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.2Food
  • 4.1Service
  • 4.5Ambience
  • 4.1Value

NoiseModerate

Loved For

  • Boston Suburbs

    American

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Filters

  1. P

    Patty

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on November 14, 2022

    overall5food5service5ambience5
    R first time here. Excellent service & food!! Would highly recommend. Prices were very reasonable & generous portions.
  2. DL

    DavidL

    1 review

    5.0

    1 review

    Dined on November 14, 2022

    overall5food5service5ambience5
    The tavern is beautiful and the staff are attentive. The food was excellent as well as the drinks.
  3. J

    Jerseygirl10

    1 review

    2.0

    1 review

    Dined on November 13, 2022

    overall2food2service3ambience4
    I was expecting more from this place. Food was subpar. Service was good once she finally got to us. My husband and I got the same thing, a French dip. When they brought it out mine looked half the size of his, it was very noticeable. I said excuse me seriously? The waitress was kind and admitted it was ridiculous they tried to serve me that and got me a new order but wow. She was great. Wasn’t impressed with anything else unfortunately. We were really looking forward to a nice lunch but it was just ok. Nothing special for 100 bucks. For three people. Go somewhere else for your money. Wish I could tell you where bc most of the places we picked in Salem were much the same. I guess we just had bad luck. I’m sure there are good places.
  4. BB

    BillB

    Chicago

    5 reviews

    2.0

    5 reviews

    Dined on November 13, 2022

    overall2food2service5ambience4
    Hostess and waitstaff were wonderful, they were overbooked so we understood we had to wait. Once seated drinks were served with no garnishes. Eggs were overcooked. Piano was a bit loud made it hard to have a conversation.
  5. EQ

    EdelQ

    New England

    1 review

    1.0

    1 review

    Dined on November 13, 2022

    overall1food2service1ambience5
    Lovely hotel and restaurant but service was so bad
  6. M

    Mike

    New York Area

    1 review

    3.0

    1 review

    Dined on November 13, 2022

    overall3food2service2ambience4
    We were very disappointed as we had come in for the acoustic brunch. The music was excellent, however the food was not. The hotel advertised a brunch menu online, but when we arrived and were seated we were told that there was no brunch menu. In addition, the menu was essentially a build your own continental breakfast. We felt the food itself was lackluster. We had had a great experience here previously, but will be rethinking visiting again.
  7. JF

    JimF

    New England

    1 review

    2.0

    1 review

    Dined on November 13, 2022

    overall2food4service2ambience2
    Decent food, below average service. The restaurant doesn’t have enough employees and the ones they do have are inefficient and untrained. There was a lot of walking around by the staff for things that should have been easy for them to get (coffee, creamer, utensils, etc).
  8. m

    meditatefood

    New England

    43 reviews

    vip
    4.0

    43 reviews

    Dined on November 12, 2022

    overall4food4service5ambience5
    Great service and food. The room is absolutely gorgeous. The cocktails and wine were generous.
  9. PD

    PamDB

    New York Area

    7 reviews

    2.0

    7 reviews

    Dined on November 11, 2022

    overall2food2service1ambience3
    We arrived for our reservation on time and seated quickly. We ordered drinks and two of us shared a bottle of wine. Then we placed our food order. After this is when everything went down hill. We waited and waited for our food. As we waited we finished our bottle of wine that was to go with our dinner. Our waitress was MIA and/or ignored us. After 45 minutes to 1 hour our food arrived. My meal the Hawthorne’s Pasta The Favorite was terrible and the fried fish meal that was ordered was falling apart. The other two meals were just okay. We were so disappointed that we didn’t order any desserts. I realize restaurants are short staffed but this experience was ridiculous.
  10. J

    Jimmy

    New York Area

    1 review

    3.0

    1 review

    Dined on November 11, 2022

    overall3food5service1ambience4
    Staff was short. Took an hour from being seated to get our food. Almost 20 minutes from being seated to be spoken to. Dillon was great and exceedingly apologetic. He really did his best to make up for the lack of staff. Haddock I had was actually cooked correctly and was very good. My wife bacon wrapped meatloaf was good if a bit over cooked. Thursday nights have live piano music. Wasn’t great but provided nice ambiance. Would’ve been very good if not for the obnoxious table next to us who sang without provocation and AFTER the pianist left for the night. Value is hard to calculate because of current inflation issues but paid nearly $100 for dinner two desserts and 20% tip (server really tried his best). All and all okay and would be better if not for service.
  11. M

    Mary

    Atlantic City

    3 reviews

    5.0

    3 reviews

    Dined on November 7, 2022

    overall5food5service5ambience5
    We really enjoyed the food, the cocktails and the ambiance. Definitely check it out!
  12. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on November 7, 2022

    overall3food3service2ambience4
    We made a reservation but when we arrived they said they could seat us but they were too busy and we would have to wait. And we did. 20 minutes before we were greeted by a server. 35 minutes before we got drinks and 1hr15min before we got food. We had to eat very quickly at the end so we didn’t miss checking out of the hotel.
  13. IV

    IsabelV

    Orlando

    9 reviews

    vip
    5.0

    9 reviews

    Dined on November 6, 2022

    overall5food5service5ambience5
    We went during brunch time and all the food ordered was fresh and delicious, service was amazing, the violin player added a really nice touch to our morning. We had the chance to explore this amazing and beautiful historic hotel where the restaurant is located at and I will definitely recommend.
  14. LS

    LizzieS

    New England

    1 review

    5.0

    1 review

    Dined on November 5, 2022

    overall5food5service5ambience5
    Family came to visit, and we loved the food & ambiance. Our server was excellent as well. Will definitely come back.
  15. AW

    AimeeW

    1 review

    4.0

    1 review

    Dined on November 4, 2022

    overall4food3service5ambience5
    Our waitress and bartender were amazing. We loved the ambiance. But the food was mediocre. Some dishes were good but some lacked flavor.
  16. OT

    OpenTable Diner

    Philadelphia

    2 reviews

    5.0

    2 reviews

    Dined on November 2, 2022

    overall5food5service5ambience5
    Spent our honeymoon in Salem and wanted to experience the food and haunted past . Lunch with a ghost . Great food and drinks
  17. CT

    CatherineT

    Orlando

    2 reviews

    5.0

    2 reviews

    Dined on October 23, 2022

    overall5food5service5ambience5
    Beautiful location in the heart of Salem. The ambiance was lovely, the food was great, and our server, Alisha (not sure of spelling) was excellent.
  18. J

    Jackiehavingfun

    New England

    13 reviews

    5.0

    13 reviews

    Dined on October 9, 2022

    overall5food5service4ambience5
    So accommodating for 4 of us during October adventures in Salem. Friendly. Flexible with our reservations. Good good, warm, waitress very good, food a little slow in coming to table. But really. Excellent overall.
  19. M

    Marissa

    1 review

    5.0

    1 review

    Dined on October 9, 2022

    overall5food5service5ambience5
    Very lovely atmosphere with relaxing piano music and great service!
  20. k

    kimvw

    New England

    6 reviews

    5.0

    6 reviews

    Dined on September 27, 2022

    overall5food5service5ambience5
    The food was amazing. It was a nice moderate ambiance and our server was very friendly. We had the filet which was delicious and the Hawthorne pasta which was also delicious!!
  21. SL

    StaceyL

    1 review

    5.0

    1 review

    Dined on September 25, 2022

    overall5food5service5ambience5
    Food and service were great, and they honored our request for seating near the window. We are repeat customers and love the Hawthorne.
  22. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on September 24, 2022

    overall4food4service3ambience3
    We went on our last night in Salem it was a crazy day only one server for everything she bartended, hosted and waiting tables.
  23. SS

    SandyS

    1 review

    3.0

    1 review

    Dined on September 21, 2022

    overall3food4service3ambience3
    The food was good but they Appeared short staffed. There was an open dining room but they appeared to be seating everyone close which took away from the experience
  24. LC

    LauraC

    New York Area

    1 review

    vip
    5.0

    1 review

    Dined on September 17, 2022

    overall5food5service5ambience5
    Food and drinks were amazing. There was a piano player too, he was excellent.
  25. O

    Onlyrealfood

    New England

    19 reviews

    vip
    4.0

    19 reviews

    Dined on September 8, 2022

    overall4food4service5ambience5
    Filet was ordered medium rare. Was cooked well in parts
  26. HG

    HollieG

    New England

    13 reviews

    5.0

    13 reviews

    Dined on August 17, 2022

    overall5food5service5ambience5
    Party of 4, everyone loved their food. It came out very quickly, very tasty & great lunch selection on menu. Loved the ambiance! Will be back for sure!
  27. OT

    OpenTable Diner

    New England

    1 review

    vip
    5.0

    1 review

    Dined on August 13, 2022

    overall5food5service4ambience5
    Had to wait a while even though we had a reservation but staff was very kind and attentive. Just happened to be a very busy night! Good experience overall.
  28. RV

    RVAlady

    Washington DC

    7 reviews

    vip
    5.0

    7 reviews

    Dined on August 12, 2022

    overall5food5service5ambience5
    Delicious food in a cozy setting with top-notch service. Don't miss the cocktail list!

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
  • Screening

    • Staff is vaccinated

FAQs

Hawthorne Hotel Dining offers takeout which you can order by calling the restaurant at (978) 825-4311.

Hawthorne Hotel Dining is rated 4.2 stars by 28 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 9 times today
Google Map for Hawthorne Hotel Dining

18 Washington Square W, Salem, MA 01970-4056

Dining areas

Additional information

  • Neighborhood

    Salem, Massachusetts

  • Hours of operation

    Breakfast Mon–Fri 7:30 am–10:45 am Sat, Sun 8:00 am–10:45 am Brunch Sun 11:00 am–1:45 pm Lunch Daily 11:00 am–4:45 pm Bar Daily 11:00 am–11:00 pm Dinner Daily 5:00 pm–9:45 pm

  • Cuisines

    American

  • Dining style

    Casual Dining

  • Dress code

    Business Casual

  • Parking details

    None

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Beer, Cocktails, Indoor Fireplace, Non-Smoking, Takeout, Wheelchair Access, Wine

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