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  5. Salem, Massachusetts
1925 Burger with French fries - Hawthorne Hotel Dining, Salem, MA

Hawthorne Hotel Dining

4.4
4.4
100 Reviews
$30 and under
American
Nathaniel’s Restaurant at the Hawthorne Hotel offers a perfect start and end to any day. The morning hours are bright with the wall of windows, the plates are creative and include all the Breakfast favorites; Pancakes, Waffles, our Hearty Hawthorne Breakfast, and our Famous house-made Hawthorne Corned Beef Hash!

Thursday, Friday and Saturday evenings, Nathaniel’s transforms into a lounge-like atmosphere, with candles, live piano and acoustic entertainment or ambient music playing from our brass gramophone. Sit beside the baby grand piano, beneath the famed author’s portrait, or in front of the historical culinary tribute cabinet and you will find there is a reason our guests have loved Nathaniel’s Restaurant for decades.

Our Tavern restaurant offers a comfortable pub style atmosphere, with our toasty fireplace and warm ambience, you can't help but sink into our comfy arm chairs, while sipping a hot toddy!

Join us to experience our Executive Chef, Vanessa Still's, fantastic menu!

Make a reservation

2 people

7:00 PM


Booked 20 times today

Dining areas

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    American

  • Hours of operation

    Breakfast Mon–Fri 7:30 am–10:45 am Sat, Sun 8:00 am–10:45 am Lunch Daily 11:00 am–4:45 pm Bar Daily 11:00 am–11:00 pm Dinner Daily 5:00 pm–8:45 pm

  • Phone number

    (978) 825-4311

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Dress code

    Business Casual

What 100 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4
4.4 based on recent ratings
  • 4.4Food
  • 4.5Service
  • 4.6Ambience
  • 4.3Value

NoiseModerate

Sort by

  1. Lauramc21

    New York Area

    56 reviews

    vip
    5.0

    56 reviews

    Dined 7 days ago

    overall5food5service5ambience5
    Our meal was wonderful! We met my niece and her fiancée who have been telling us about the Hawthorne for years. The service and food was amazing ! Everyone is so friendly!
  2. Maine

    New England

    3 reviews

    5.0

    3 reviews

    Dined on May 24, 2023

    overall5food5service5ambience5
    We live in Salem and have eaten in the restaurant and in the Tavern frequently. We have always found the food well prepared, the service professional, and the ambience especially charming.
  3. JanetT

    Tallahassee

    18 reviews

    vip
    3.0

    18 reviews

    Dined on May 20, 2023

    overall3food2service2ambience4
    After reading about this hotel I was super excited to visit. We were sat at a table located near the bar, guests and waiters would walk by and bump the back of my hair or stand to order drinks directly next to me and my guest, which was awkward when your trying to eat. Our appetizer order was nachos, they were delicious, however our main course was not. I ordered a burger well done but received it medium well, it had zero flavor and was falling apart, I also did not like the smell of the meat, it was just odd and to make matters worse it was all cold. My friend has pasta which was marked as a favorite but was also not hot, warm actually, zero flavor and appeared to be swimming in water-like sauce. It’s a big no for me to dine as this famous hotel, the food was not good, service was a 5 out of 10.
  4. Sarlk

    1 review

    5.0

    1 review

    Dined on May 15, 2023

    overall5food4service5ambience5
    Lovely location and experience. Service was top rate. We look forward to returning.
  5. karenh

    Seattle

    11 reviews

    vip
    1.0

    11 reviews

    Dined on May 11, 2023

    overall1food1service2ambience4
    Food overpriced for quality. Less than average. Eat somewhere else
  6. PadrickN

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on May 9, 2023

    overall5food5service5ambience5
    The food was interesting and delicious. Staff is very pleasant and responsive. We (five of us) had a lovely time and never felt rushed.
  7. OpenTable Diner

    Los Angeles

    3 reviews

    5.0

    3 reviews

    Dined on May 5, 2023

    overall5food5service5ambience5
    exceptional customer service. beautiful live music. Great food
  8. Natt

    New England

    4 reviews

    4.0

    4 reviews

    Dined on May 4, 2023

    overall4food4service5ambience4
    The restaurant was alright. There wasn’t anything really different or unique on the menu, but the 1925 burger was good. There was live music during dinner so that was nice. I probably wouldn’t stop for dinner unless staying at the hotel next time.
  9. KimM

    1 review

    2.0

    1 review

    Dined on April 30, 2023

    overall2food2service1ambience2
    While it was nice to have a pianist during brunch, it was so loud. We found ourselves yelling to hear each other speak. The drinks are what you'd find a bar from a rented hall vs a nice hotel. The pancake was as thick as a crepe!! There were plenty of service staff but no one checked on us (empty water and cocktail glasses). Food took about 45 min for breakfast!! I burnt my hand on my plate as there was no warning it was so hot. Food was just ok. Sorry but for $50 each it's definitely not worth it and we wouldn't recommend as there's so many other nice places in Salem and surrounding area.
  10. AngelaF

    1 review

    2.0

    1 review

    Dined on April 30, 2023

    overall2food3service1ambience5
    Out of all of the restaurants we went to on our trip in Salem, this was the worst one. I expected so much more for the price and reputation. I booked this special for breakfast on the morning of my graduation. The wait staff was rude and dismissive. They all saw us and several other groups waiting to be seated and they just walked past us all until they absolutely had to seat us. I dont know what they were doing because several of them looked at the crowd by the door and acted like it wasn't their job. There was no hostess, by the way. While we were eating I had to ask someone if they'd seen our waitress. It took so long just to order and then they never came back after we got food. No one refilled our drinks or coffee. The food was just okay with small portions. Not worth the price at all. My daughter ordered a breakfast sandwich. It was so small for the price and it came with nothing else. We finally got another waitresses attention so that we could order a second sandwich for her. My daughter was worried that we'd get the food as we were leaving since everyone at the table was almost done eating. She got her 2nd sandwich by the time everyone was done eating but it was fine since we didn't see the waitress at all for the check until 15 minutes after my daughter was done eating the second sandwich. The only two good things about this restaurant was the pianist was fabulous and it's a beautiful old building. Please understand that I used to be a waitress and I am so patient. All off the staff was just disappearing or standing around. The whole experience was truly disappointing.
  11. DoreenC

    1 review

    5.0

    1 review

    Dined on April 20, 2023

    overall5food5service4ambience5
    We were married at The Hawthorne 26 years ago on April 20 Got seated and Lori came right over to greet us & congratulate us. Had a champagne toast & a delicious meal. It was the perfect evening! Thank you- Doreen & Mike Champoux
  12. CelineB

    New York Area

    13 reviews

    4.0

    13 reviews

    Dined on April 18, 2023

    overall4food3service5ambience4
    Great for a drink and a burger but other menu items were more disappointing
  13. ConnieK

    New England

    3 reviews

    5.0

    3 reviews

    Dined on April 16, 2023

    overall5food5service5ambience5
    The service was great and the food delicious although a little pricey. They made a mistake on one order but it was quickly resolved and the correct order brought out. All in all a great experience.
  14. TriciaW

    New England

    3 reviews

    1.0

    3 reviews

    Dined on April 14, 2023

    overall1food1service1ambience1
    So very disappointed; I made a reservation for Friday, Apr 14th, at 7 PM. We arrived at 658. It was very busy there, but also the hotel had a wedding in the grand ballroom. We waited about 5 minutes for a host to appear; a group of 4 before us also had reservations. The hostess let them know it would be a bit as there were no free tables. She shared the same with us. At 715, one of the group members went up to talk to the hostess; she said there was only one table almost ready to leave. The member asked for something complimentary - say, a glass of wine. The hostess approved. I went up directly after that discussion to find out more information; the hostess informed us no worries and that we would have a table; however, she did not offer us a cocktail for our wait. A moment later, she offered us to be seated at Nathaniel's across the lobby, with the same menu. Because we were hungry, we accepted, but it was not the ambiance I was looking for on a date night! Unfortunately, we won't be rushing back to check out the tavern.
  15. SandraR

    Las Vegas

    2 reviews

    5.0

    2 reviews

    Dined on April 8, 2023

    overall5food5service5ambience5
    Always my favorite Chicken salad My favorite place to eat Tavern
  16. Judith

    New England

    4 reviews

    4.0

    4 reviews

    Dined on April 6, 2023

    overall4food4service5ambience4
    It was a bit loud being near a speaker and kitchen door. But we had a wonderful time as always! Service was outstanding!
  17. DuncanL

    New England

    6 reviews

    2.0

    6 reviews

    Dined on April 2, 2023

    overall2food2service3ambience2
    Service was very slow and arrived cold. Beer was flat. Big disappointment. Obviously no quality control is in unfortunately.
  18. RenZ

    New England

    28 reviews

    4.0

    28 reviews

    Dined on April 2, 2023

    overall4food3service4ambience3
    Nathaniel’s used to be our go to Benedict brunch, but the flavors just weren’t up to scratch this time. The live music was a nice idea, but way too loud for conversation. Maybe try just acoustic? Our server was very accommodating, refilled our coffee regularly. Pricey for the quality.
  19. PaulG

    New England

    32 reviews

    4.0

    32 reviews

    Dined on March 25, 2023

    overall4food4service4ambience4
    Great service and delicious meal! Beautiful woodwork in the historic tavern.
  20. SummerA

    Richmond

    1 review

    5.0

    1 review

    Dined on March 24, 2023

    overall5food5service5ambience5
    Good is phenomenal! I had the filet and it was well worth it.
  21. Jack

    New England

    1 review

    5.0

    1 review

    Dined on March 20, 2023

    overall5food5service5ambience5
    Went out with another couple, a great place to get drinks and a dinner.
  22. DaveD

    New England

    1 review

    5.0

    1 review

    Dined on March 18, 2023

    overall5food5service5ambience5
    The Tavern is always a welcomed visit. Upholstered chairs with a 'throw' if needed is just one of the many reasons we love this place. Warm friendly service and good food is a constant. The Tavern has been like this for as long as I can remember and here's hoping they never change.
  23. Lubell

    Key West

    4 reviews

    5.0

    4 reviews

    Dined on March 17, 2023

    overall5food5service5ambience5
    We love the Hawthorne Tavern. Food is great and they are very accommodating to gluten issues. Always wonderful service. Best to always have reservations
  24. CourtneyA

    New England

    1 review

    3.0

    1 review

    Dined on March 12, 2023

    overall3food2service4ambience5
    $12 for two eggs and one slice of old bread is crazy, not worth it at all. Every other meal and experience at this hotel was amazing. Breakfast pricing needs work.
  25. Luv2shop

    New England

    11 reviews

    2.0

    11 reviews

    Dined on March 12, 2023

    overall2food1service2ambience4
    Both Nathaniels and the tavern were very busy but luckily we had a reservation in the Tavern. We ordered quickly as the staff seemed overwhelmed. My husband ordered the chicken parm sandwich - chicken was burnt to a crisp - no Parmesan cheese just marinara sauce on the side - my burger which I ordered medium was well done and served with onion I asked to omit!! My glass of white wine was warm! We have had enjoyable meals here in the past and we’ve come for Easter brunch many times - hopefully this was just an off night
  26. Ladderman

    Washington DC

    16 reviews

    vip
    4.0

    16 reviews

    Dined on March 11, 2023

    overall4food5service4ambience5
    Food was excellent. Server never offered bread. The Tavern decore is outstamding.
  27. PatS

    New England

    4 reviews

    5.0

    4 reviews

    Dined on March 8, 2023

    overall5food5service5ambience5
    Our servers were very patient and cordial! Excellent experience for myself and my friend.
  28. OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on March 5, 2023

    overall5food5service5ambience5
    The staff couldn’t have been nicer when we had one of our party running 15 minutes late. They also didn’t rush us at all which was great. We had brunch - the food was great and the portions were very generous!
  29. Kathorne56

    New England

    4 reviews

    4.0

    4 reviews

    Dined on March 3, 2023

    overall4food3service5ambience4
    It was a very nice experience. Loved having the live pianist playing. Service was very good. Food was good and we loved the fried feta cheese app.
  30. SarahF

    New England

    1 review

    5.0

    1 review

    Dined on February 25, 2023

    overall5food5service5ambience5
    We’ve been here a couple times and everything is always outstanding!
  31. JohnK

    New England

    1 review

    5.0

    1 review

    Dined on February 24, 2023

    overall5food5service5ambience5
    The food was excellent. The service was also excellent and the restaurant was charming. I would highly recommend it!
  32. judithf

    New England

    5 reviews

    4.0

    5 reviews

    Dined on February 18, 2023

    overall4food4service4ambience4
    great service.menu has a good variety of choices.will go back soon
  33. BarbaraW

    New England

    1 review

    5.0

    1 review

    Dined on February 18, 2023

    overall5food5service5ambience5
    The staff was so helpful and polite. The food was really good and the prices were very reasonable.
  34. anonymous

    New England

    2 reviews

    4.0

    2 reviews

    Dined on February 2, 2023

    overall4food4service5ambience4
    cozy atmosphere (esp with fireplace), good food and not too crowded or loud
  35. MarilynG

    New England

    3 reviews

    5.0

    3 reviews

    Dined on January 27, 2023

    overall5food5service5ambience5
    Food, ambience and service was outstanding! Our waiter, Matt, was professional, attentive, fun and simply an amazing waiter. He made our great night a superb & memorable night!
  36. BillK

    New England

    9 reviews

    5.0

    9 reviews

    Dined on January 27, 2023

    overall5food5service5ambience5
    Excellent visit. Quality food good service
  37. Minnie

    New England

    44 reviews

    vip
    4.0

    44 reviews

    Dined on January 24, 2023

    overall4food4service4ambience4
    We were celebrating three birthdays and we told them when we booked the reservation . It was totally ignored .
  38. ScottL

    New England

    13 reviews

    vip
    5.0

    13 reviews

    Dined on January 20, 2023

    overall5food5service5ambience5
    Everything was perfect. The food, service and atmosphere could not be better. We will be back soon.
  39. PamS

    New England

    3 reviews

    5.0

    3 reviews

    Dined on January 19, 2023

    overall5food5service5ambience5
    I met with my book club last night and we very much enjoyed it, as we always do. The food was very good and it had a lot of atmosphere and ambience with the lit fireplace. Very cozy!
  40. Bert

    New England

    32 reviews

    5.0

    32 reviews

    Dined on January 19, 2023

    overall5food4service5ambience5
    This is a wonderful restaurant for long leisurely meals involving good conversation in a pleasant, comfortable atmosphere. Nice selection of food, attentive service, convenient parking. Kind of a throwback to a different unhurried, less frantic era, but not a bit stuffy or pretentious. Consistently good experiences.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
  • Screening

    • Staff is vaccinated

FAQs

Hawthorne Hotel Dining offers takeout which you can order by calling the restaurant at (978) 825-4311.

Hawthorne Hotel Dining is rated 4.4 stars by 100 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 20 times today
Google Map for Hawthorne Hotel Dining

18 Washington Square W, Salem, MA 01970-4056

Dining areas

Additional information

  • Neighborhood

    Salem, Massachusetts

  • Hours of operation

    Breakfast Mon–Fri 7:30 am–10:45 am Sat, Sun 8:00 am–10:45 am Lunch Daily 11:00 am–4:45 pm Bar Daily 11:00 am–11:00 pm Dinner Daily 5:00 pm–8:45 pm

  • Cuisines

    American

  • Dining style

    Casual Dining

  • Dress code

    Business Casual

  • Parking details

    None

  • Payment options

    AMEX, Discover, MasterCard, Visa

  • Additional

    Beer, Cocktails, Indoor Fireplace, Non-Smoking, Takeout, Wheelchair Access, Wine

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