Hawthorn

3.7
121 Reviews
$50 and over
American
This neighborhood charmer is located in AT&T's highly-acclaimed Discovery District in downtown Dallas. Hawthorn sets the standard for what it means to combine upscale dining with a down-home, relatable atmosphere, becoming the essential place to be and be seen in Dallas' emerging downtown landscape. The luxuriously designed space has a large side patio, main dining, port room and a large bar. Hawthorn is the perfect setting to host your breakfast meeting, impress clients for dinner or enjoy a night out.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 121 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.7based on recent ratings
3.9
food
3.5
service
3.9
ambience
3.3
value
Noise · Moderate
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j
jacob
1 review
Dined 4 days ago
Overall3food3service2ambience3

I expected a lot more for the money, waiter was not informed nor did any one come and ask about the food or the evening.

ME
MikeE
Las Vegas
1 review
Dined on October 9, 2021
Overall3food4service2ambience4

Food and atmosphere was very good, but service was not the best. Our server was very nice but disorganized and the food & drinks took forever to come out. When it did, we had extra food that we were told was complementary due to the delays - which was not true as we were charged for stuff we didn't order. Ultimately, not worth the price we paid (very pricy ribeye and seafood tower) but it could be good with better organization and overall delivery. Might try it again in a few years to see if they get their act together, but there certainly is no shortage of steakhouses that probably do it better than Hawthorn.

OT
OpenTable Diner
Chicago
1 review
Dined on October 9, 2021
Overall3food3service3ambience4

Overall maybe C+ - B rating. So much salt!!! The specialty drinks were amazing. If stopping in for a drink. Best place in Dallas. For food; it was okay. Just so much salt.

s
vipsallys
Dallas
6 reviews
Dined on October 9, 2021
Overall4food5service4ambience4

Our group raved about the quality of the steaks, fabulously seasoned. Hard to find the restaurant, more signage would help. Fabulous dinner, we will be back!

S
Seafoodie73
Phoenix
3 reviews
Dined on October 9, 2021
Overall4food5service3ambience5

The food was good. They did a great job of accommodating my gluten and dairy allergies. That being said there weren’t a lot of options for me on the menu. But I experienced that almost every time I go out to eat so I’m used to it. We had waygu filets And they were amazing! They accommodated my allergies with the side that I chose which was good! My husband ordered the okra and the au gratin potatoes And he said they were fabulous. The sushi coming out of the kitchen also looked great!

MK
vipMcKinney
Dallas
35 reviews
Dined on October 8, 2021
Overall4food3service5ambience4

The salad was excellent and the pasta dishes were good the waiter was excellent and made the whole experience very enjoyable

JO
vipJustinO
Chicago
2 reviews
Dined on October 2, 2021
Overall2food1service3ambience2

Steak was over salted and the lobster bisque wasn't edible. Service was okay but the food just wasn't good.

RH
RaeHamilton
Dallas
1 review
Dined on September 25, 2021
Overall5food5service5ambience5

The service from the moment I walked into the door to leaving was amazing. The host was very kind and quick to assist me. Our server, Lewis, was amazing! He was honest and knowledgeable of the menu and he was very personable. He provided quick service and checked on us constantly. 10/10 would definitely recommend.

b
brookez
San Diego
1 review
Dined on September 18, 2021
Overall5food5service5ambience5

This was one of the best seafood and sushi restaurants I’ve ever eaten at in Dallas and the atmosphere was very elegant and very nice I absolutely loved every second of eating at this restaurant.

S
Skyee
San Francisco
1 review
Dined on September 11, 2021
Overall3food5service1ambience3

I don't usually take the time to write reviews, but I must say the service we received was horrible.
We sat down in their outdoor seating area where 4 other tables were also seated, it felt like most of the time they forgot that any of us were out there.
We got asked our drink order first when we sat down and after the guy came and took our appetizer order. When they dropped off our order, they never asked us for our main dish. It looked under staff as the guy who was working the tables outside was making drinks at the bar, as well as telling the food runners where the food goes. Lack of communication and it was obvious.
The manager was walking around to tables outside helping out and was giving his best service to everyone but us and another table of young girls. We were not served bread and didn't even know there was any until the table right next to us got served a nice bread basket. We politely asked for some as we have been there for almost an hour before our main dish was even ordered. After he brought us bread we had to ask them if we can put in our orders which was very unusual! The manager seemed annoyed we asked for bread because we didn't get any and when it came out to our table it was hard as a rock, stale, and not even enjoyable. They claimed it just came out of a bread warmer which was clearly not the case, the table of moms next to us who we kindly asked if their bread was soft was so nice and said theirs was good.
We asked for another basket of bread and finally our main dish came. We had been at this place for an hour 45 at this point (almost 2 hours before our main sushi dish even arrived at our table).
The service was very uninviting and I was unimpressed. I know these times have not been easy with places being short staffed, but at least check in on the table and let them know that or be more attentive.
We were 3 young girls and I hate when I go to a restaurant and feel as I have been under served because we are/look young.

OT
vipOpenTable Diner
Dallas
4 reviews
Dined on September 4, 2021
Overall5food5service4ambience5

The food was exceptional!

TC
vipTraceC
Dallas
4 reviews
Dined on September 3, 2021
Overall4food5service5ambience4

Eric the waiter was very attentive and friendly. Cocktails, charred octupus, Hawthorne salad, bone-in pork chop and Japanese tart were all outstanding. The pork chop may be the best we ever have eaten! The decor is a little misleading from the website as the pictures show the private Ruby Room but it was still nice. The ambiance greatly improved when the lights were turned down and wish had done that earlier. Great location in the AT&T Discovery District. Definitely highly recommend!

OT
vipOpenTable Diner
Dallas
8 reviews
Dined on September 2, 2021
Overall3food4service3ambience5

My experience was not the best, not sure why I was able to make a reservation for 1:30 when they close at 2pm. I felt little rushed and did nothing really enjoy my time with my friends or my food. Besides that there was a $50 cancellation fee which I had to add my credit card. Mixed views right now!

OT
vipOpenTable Diner
Dallas
2 reviews
Dined on September 1, 2021
Overall3food4service3ambience5

Overall extremely disappointed in the service.

RS
RoxanneS
Dallas
3 reviews
Dined on August 31, 2021
Overall1food1service1ambience1

Absolutely horrible. It was so bad that we left. Terrible service. They did not have the lunch they advertised. Will never return.

OT
vipOpenTable Diner
San Francisco
3 reviews
Dined on August 28, 2021
Overall3food5service1ambience5

They are short staffed it seems we were there for 3 hours! Then our waiter who only went by our table TWICE over charged us and brought us the incorrect order 😟

HM
HappyMihou
Dallas
4 reviews
Dined on August 28, 2021
Overall1food3service1ambience3

Overall, a very disappointing experience.

Food - overall decent. Highlight - great Lobster Bisque, different than normal approach, very tasty and love the texture. Grilled Avocado Caesar Salad also shines. However, Hawthorn Salad lack both aesthetic and taste appeals. Wild Salmon, Steak and Frites are also underwhelming, nothing bad, but with no sparkles.

Service - lagging. Our cocktail arrived after the first course is served. Our 2nd course was served before we finished our 1st course. Even after we pointed it out, the same pattern kept occurring. Our main server (who was very professional) later apologized and explained that due to COVID, they are short on staff and have new staff members. We sympathize this, however, the dining experience became so not enjoyable, that we decided to skip dessert. With the price positioning of the restaurant, the service was severely lagging.

In short, we were excited to pay our first visit there, but with the underwhelming experience, we will not go back again.

CL
vipCarbs4Life
Dallas
2 reviews
Dined on August 27, 2021
Overall3food3service2ambience2

From the moment I walked in I knew the service was going to be mediocre and it was. The restaurant was at about 30% capacity and it took 10 minutes to get someone to the hostess stand. When showed to our table the gentlemen barely gestured at what table to sit at and quickly walked away. I will say everyone was extremely nice and engaging! One major thing they need to fix is their music has commercials. Several times during dinner the loud music would turn in to loud commercials and it was comical. Never once in my life have I been to a restaurant where they don’t have their music setup to not have commercials. I could go on about the little things but I’ll spare you. Most of the food was good. The Mac n cheese and spicy tuna rolls were delicious…they are a must order!

I would give them another try…they just have some kinks to work out.

OT
OpenTable Diner
Salt Lake City
1 review
Dined on August 24, 2021
Overall1food1service1ambience4

No servers, nothing on the menu was available.

C
vipColleen
Dallas
15 reviews
Dined on August 21, 2021
Overall3food1service4ambience3

There was a large group seated not even near us, but celebrating a birthday, that was so loud we couldn’t hold a conversation.

My salmon was raw in the kiddie, my husband’s steak was way over cooked (nobody bothered to ask how he wanted it cooked, but well-done & dry wouldn’t have been his choice.

Our server was delightful, but the time between courses was very long & our cocktails were mostly ice.

The manager did offer us champagne or dessert as a consolation, but between the bad food & the party that was Obtrusively loud and never made to quiet down, we left.

B
vipBucky
Dallas
6 reviews
Dined on August 21, 2021
Overall1food1service1ambience4

In fairness, we never got to our food. Our waitress, to put it mildly, was really struggling to keep her eyes focused and open, asked us 4 times questions about the menu itself even though we initially ordered her recommendation. I think this restaurant has a great opportunity and I will be back, it's a rough time to try to launch and relaunch a fine dining establishment. Hope they sort it out.

OT
OpenTable Diner
1 review
Dined on August 20, 2021
Overall5food5service5ambience4

Everything was exceptional. The only slight little thing was the music was a little loud for table conversation. But that was minor. From the moment I walked in until the absolute moment I left, everything was exceptional. The food was so good I want to return for dinner today. That lobster bisque with the dumpling in the middle .... HOLY! The taste was beyond words I have to describe the pleasure to the palate. I think I'm going to make up a special occasion to return asap. 🤫😊

s
vipsomeonewholikesgoodfood
Dallas
6 reviews
Dined on August 19, 2021
Overall3food3service1ambience2

There was one waiter for the whole restaurant. There should have been at least 1 or 2 more for the lunch service. Consequently, the service was rushed and food was late. Meanwhile, the greeter/bus boy was working half pace. Great for casual dining downtown provided you have the time for a leisurely lunch. Food was good but not worth traveling to downtown.

M
Mackie
1 review
Dined on August 17, 2021
Overall4food4service5ambience5

Our server James was amazing!
Loved his energy and customer satisfaction attitude. Restaurant week menu was a little deceptive. Food was good, menu not really accommodating for people not eating carbs.

OT
OpenTable Diner
1 review
Dined on August 14, 2021
Overall2food2service3ambience1

Very medicore food for the price, lobster bisque tasted like dirty water. Steak was very tough as well, but cooked well and flavorful.

E
vipEnjoydining2
Dallas
12 reviews
Dined on August 14, 2021
Overall2food2service1ambience2

Our wait person had too many tables. We had to wait exceptionally long for every course. The cocktails were really weak and their wines marginal. They brought different wines out that were not on the wine list ranging from $150-$500 a bottle. So it was one extreme to another. The bisque was more of a broth and was tasteless. I had salmon which was nicely cooked.
We are not likely to return or recommend this restaurant

KM
KMcMill
Las Vegas
1 review
Dined on August 14, 2021
Overall5food5service5ambience5

Staff was excellent and the food was outstanding. Great atmosphere. Will be back.

j
vipjttracy60
Dallas
64 reviews
Dined on August 14, 2021
Overall4food5service4ambience4

The food was top notch. Excellent selection from steaks to seafood and sushi. Very flavorful and well prepared. The service was a little bit balky. Overall very good

DS
DanaS
1 review
Dined on August 14, 2021
Overall5food5service5ambience5

Went for restaurant week. Very good service and great food.

WZ
vipWhitneyZ
Dallas
2 reviews
Dined on August 13, 2021
Overall5food5service5ambience5

We tried out Hawthorn for my friend’s birthday and James was our waiter! He took such great care of our group! Amazing customer service! The food and drinks were all superb! Will definitely be back! It was a great place to celebrate a birthday!

OT
OpenTable Diner
Dallas
1 review
Dined on August 13, 2021
Overall3food3service2ambience3

We went during Restaurant week because we were looking for a new upscale fish place. They have the right menu but the service was sub par for the pricing.

It took 10 minutes to place a drink order then another 10 to get it. The tables were less than 1/3 full. I actually asked another server who was milling around if he could take our drink order.

The food was ok, the lobster bisque was mainly cream, with a dumpling that had a mix of lobster meat and cream cheese. Let’s say there was a hint of lobster. The artichoke dip was the highlight of the meal.

The salads were ok.

Salmon was nicely prepared on a bed of risotto. The risotto was creamy but nothing special.

The funny thing was every time they brought us a plate they would say “ oh that looks so good” with a hint of surprise in their voice.

I hope they work it out.

BL
BeccaL
Dallas
2 reviews
Dined on August 13, 2021
Overall3food2service4ambience4

Food wasn’t worth the price for us. Decent but not going to visit again

GG
GeorginaG
1 review
Dined on August 7, 2021
Overall4food3service5ambience4

A good place to dine in downtown Dallas but sushi is not their “forte”

KA
KimA
San Antonio
8 reviews
Dined on August 4, 2021
Overall2food2service2ambience2

We order the filet mignons. We were told they were "out of filets." A steakhouse out of steaks? Anyway, the waitress pushed us toward the Wagu Japanese Beef steaks, priced much higher. The manager, Ricky, came over and tried to smooth things over. Offered us two steaks cut from the tenderloin, but generally used for medallions. But this was a long, stringy steak that was hard to cut and hard to chew. He did comp the potato and spinach side dishes we ordered. Still walked away paying for the steaks and two cocktails...$88 plus tip. A sad experience.

K
vipKeywestguy
Washington DC
45 reviews
Dined on August 4, 2021
Overall2food2service3ambience5

Don’t add a pinch of salt! One persons opinion here. I thought all the food was over seasoned. The egg roll appetizer was very heavy. The menu online was wrong. The waitress said they are recreating there menu. I didn’t expect this to included bar drinks. Speciality drinks were not available. Would not go back.

OT
OpenTable Diner
San Antonio
1 review
Dined on July 30, 2021
Overall2food3service1ambience1

The food was good but not exceptional. The service wasn’t very good. It took about 10 minutes for the server to come to our table when we were seated. We only had our appetizer for about a minute before the entrees were served. The atmosphere wasn’t for me. It was sterile, bright, and felt more like a diner than an upscale restaurant. The music was obnoxious too.

JH
JeffH
Kansas City
2 reviews
Dined on July 30, 2021
Overall4food4service5ambience4

Very good food. Disappointing that espresso was the only coffee option after dinner.

OT
OpenTable Diner
Chicago
2 reviews
Dined on July 29, 2021
Overall3food4service4ambience2

Too loud, unable to discuss anything

SS
ShannonS
1 review
Dined on July 24, 2021
Overall5food5service5ambience4

The food was amazing and the staff was great! Good spot for fresh seafood.

N
vipNicole
Dallas
22 reviews
Dined on July 17, 2021
Overall5food5service4ambience5

The food and drinks were very good. The bartender was able to whip up mocktails for those that don’t drink alcohol. The host walked around to ensure everything was ok. Service was decent but the waitress got busy with other bigger tables so then service slowed down a lot, but patience is important during these times when staff is short. I will definitely be back to eat here again.

Valet wait times were horrible due to short staffing, park in the Neimans parking garage which is a block away to save your self the headache.

FAQs

Hawthorn offers takeout which you can order by calling the restaurant at (214) 760-1554.

Hawthorn is rated 3.7 stars by 121 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.