Hawkwell House

Reseñas de Hawkwell House de comensales del restaurante. Basadas en valoraciones recientes.

1. SB

   SusanB

   Gloucestershire2 reseñas

   3.0

   Comieron en 5 de enero de 2019

   1. Global 3
   2. Comida 3
   3. Servicio 3
   4. Ambiente 4

   Booked for afternoon tea for a group of 12 for a small celebration. The experience and food were absolutely fine; however despite me contacting the hotel in advance by email and phone several times to confirm numbers and check whether or not a preorder was required (we were told on the phone it was not required, nor did we need to confirm the numbers until arriving on the day, both of which I specifically asked about) when we arrived the lady in charge was not aware of the arrangements I had made and seemed quite annoyed when my friend who arrived before me (and had nothing to do with the booking) didn’t know how many people were in our party. I had also asked if we could come in early and put up some balloons etc (absolutely fine if not which is why I asked) and was told that would be ‘more than fine’ on the phone, but again on arrival this hadn’t been communicated to the staff on duty so that we felt we were being a nuisance.
   

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2. DH

   DianaH

   Oxford1 reseña

   4.0

   Comieron en 30 de noviembre de 2018

   1. Global 4
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Myself and my husband enjoyed a lovely meal for an early birthday celebration. The menu was very tempting and the service outstanding. Staff were attentive and helped up with any queries we had regarding my husbands intolerances. Julia was or waitress and she was very friendly and we enjoyed our meal and wine very much. A lovely hotel.
   

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3. OT

   Comensal de OpenTable

   Oxford3 reseñas

   2.0

   Comieron en 26 de octubre de 2018

   1. Global 2
   2. Comida 2
   3. Servicio 1
   4. Ambiente 1

   The hotel was lovely but the restaurant for dinner really let it down. Food was good but service needs attention. White wine was also warm. Overall pretty expensive. Food in the bar and breakfast was complete opposite. Both these experiences were really positive especially Eileen. She really looked after us and went the extra mile to ensure we were looked after. If you are staying there I would avoid the restaurant and stick to the bar for food. It comes from the same kitchen but much better value and good service.
   

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4. SD

   SDGa

   Oxford1 reseña

   4.0

   Comieron en 14 de agosto de 2018

   1. Global 4
   2. Comida 4
   3. Servicio 1
   4. Ambiente 5

   Everything about the hotel was lovely except the service in the restaurant. The service at dinner was slow and very ineffective. There were five members of staff waiting on fewer than 10 tables and they stlil managed to be slow. The service at breakfast was good as far as the tea and coffee service sent but then went down to terrible. Our order for cooked food was forgotten / lost and after more than 25 minutes waiting we left without having been fed. When we queried whether the food was coming soon, we were assured that it was. This was a lie because five minutes later another person admitted that our order had not been processed at all.
   

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5. MD

   MichaelD

   Oxford3 reseñas

   3.0

   Comieron en 10 de agosto de 2018

   1. Global 3
   2. Comida 4
   3. Servicio 3
   4. Ambiente 3

   Nice restaurant, service was a bit slow to start with. Lovely food and drinks as well. Very reasonable.
   

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6. JW

   JoanneW

   Oxford3 reseñas

   2.0

   Comieron en 20 de julio de 2018

   1. Global 2
   2. Comida 1
   3. Servicio 3
   4. Ambiente 2

   Really disappointing cos there was a lack of choice in the menu so I opted for a steak which was inedible. My dessert was edible but my husband was disappointed and he’s not a fussy eater at all. We went to celebrate a wedding anniversary and the food has gone downhill since our wedding there two years ago.
   

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7. V

   Vanpo

   Birmingham1 reseña

   3.0

   Comieron en 10 de abril de 2018

   1. Global 3
   2. Comida 3
   3. Servicio 2
   4. Ambiente 4

   Decent food especially at the cheap price. Service a little slow. Decor nice and comfortable.
   

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8. R

   Richard

   Londres4 reseñas

   1.0

   Comieron en 3 de abril de 2018

   1. Global 1
   2. Comida 1
   3. Servicio 2
   4. Ambiente 1

   Very disappointed in the quality of the food, the time to get meal served when the restaurant was almost empty and non-existent manager feedback after we complained. Shame because it used to be better.
   

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9. p

   paulines

   Oxford1 reseña

   3.0

   Comieron en 30 de marzo de 2018

   1. Global 3
   2. Comida 4
   3. Servicio 3
   4. Ambiente 2

   Very disappointed on our arrival to a building site and no comfy bar area as website stated! Having to use only 1 room the restaurant for drinks which had no atmosphere. Also finding out online on your website we had payed same for B&B as people had paid for dinner B&B booked through you previously!
   

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10. TR

    TRACEYA

    Oxford1 reseña

    5.0

    Comieron en 17 de febrero de 2018

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Lovely champagne afternoon tea, really enjoyed it. Nice restaurant, good service and great value for money.
    

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