185 N High St
Columbus, OH 43215
The food was okay
Wow, they really dropped the ball for 2019 Pride weekend. In 2018 I dined here during the Pride parade, had cocktails and food with friends, and watched the parade in air conditioned style from the 2nd floor dining area. It was fantastic and they were very accommodating.
Not sure what happened in a years time, because our experience this last weekend was quite the opposite.
I made my reservations (for 6) using OpenTable and requested the 2nd floor for parade viewing and made it clear that we would be eating and drinking-we had done this last year, and we were really looking forward to dining here again.
I called to confirm two weeks out...the man who answered rudely told me to call back closer to the date. I called back 4 days prior and spoke with a woman. There was no reservation, so she took it down for us and Again I requested the upstairs area and made it clear we would be DRINKING COCKTAILS and eating. She told me it shouldn’t be a problem but would call me if it was.
Pride morning, we show up at 11:30 when they opened, and the man told me that no, they were “cleaning” the upstairs and it would take an hour (we were there since 10:30 outside waiting for the parade to start. Half the staff was outside with us that entire time) Then in order to accommodate us they had to rearrange a bunch of tables-because clearly they had no idea we were coming. Why do you even bother to take reservations?
We could barely see the parade sitting on the first floor but the food and drink had been so good last year that we resigned to stay.
Then they tell us that THE BAR IS CLOSED!
On PRIDE WEEKEND? What?!? Who’s the genius who made that decision?
So, we got up and left. And all 6 of us are happy to share this experience with ALL of our friends. Don’t bother with this place. I’d give em zero stars if I could.
We had an excellent time there with our family. The food was exceptional and the wait staff was friendly and accommodating, despite being short-handed. Waiting for the next time I can go there
Went there for a birthday dinner, we walked in and there was only 3 people in the place at dinner time on a Saturday. We sat down excited, however we were quickly let down. When we attempted to order cocktails we were told there was no bartender. I asked if they had called off and the response was they have never had one since I’ve worked here. We attempted to order wine , one of us was successful when I picked one I was told they were out, and the other 3 choices they didn’t have. I had a beer, it was this time that my fiancé went on yelp and checked out the rather scathing reviews within the last month. Not wanting to leave anything to chance we finished our drinks and went elsewhere.
There are some positives about Haveli Bistro. The menu isn't especially adventurous, but they provide do a decent job with all the Indian standards, and at a reasonable price. But the service is so subpar that it can't be recommended at the present time. We were seated with little delay on our recent visit, but they did not appear to have a dedicated host/hostess, and I noted a couple of separate backlogs of customers waiting at the desk until someone could see to them. There was no bartender on duty, and I note from the other reviews that this is not an uncommon occurrence. Our order was taken and our food arrived without too much delay, but after we were served we were never seen to again. This meant that my wife could not ask our waitress why there was no rice brought out with her butter chicken, and we never got a refill on our water glasses, which is something of a problem when you're dining Indian. There was a very long wait until we could get someone's attention to call for our check, and then we had to ask a second time. I suppose things could have been worse, as a nearby table had the wrong order brought out entirely. There seemed to be a lot of staff activity without a whole lot actually getting accomplished, which indicates management failures in two areas: training and simply having enough bodies on hand. This neighborhood is not especially forgiving, so they really need to get their act together in a hurry.
The Lamb Saag was delightful.
They were not serving alcohol for some reason and it was very empty. Great food though
Food is AMAZING. This is our favorite Indian restaurant in the city right now. Medium was pretty spicy for us - we'll go mild next time. Except for the Tikka Masala, medium was perfect for that. They were doing a catering event that night, so the food took some time. If you are in a rush, make sure they know about it. Bar service was slow. The smoked old fashioned was a cool presentation, but too sweet of a drink overall.
The service was terrible and the portion sizes were laughable. I ordered kabobs and received six small chicken nuggets. We had to waive someone down to take our order and we waited 30 minutes for our bill. Will not be going back. What a waste of money.
Horrible service....food was food....price is not aligned with the food or service.....
Great food. Service needs a little work to be more fluid but definitely will be back.
We had gone for the lunch buffet and wanted to see how dinner was. It did not disappoint. Though they did have a shortage of wines the night we went.
Terrible food and service.
Worst Indian food I have ever had.
Just ok for a long drive.
Dosa was a bit oily.
Spice in Biryani was not evenly spread.
Like to be asked if want butter on Nan, otherwise a slimy mess.
Since my entree was on the table for over ten minutes and my companion's wasn't delivered yet, I stopped another server and asked where it was. She said, " Did you ask your server to have them brought out at the same time?" I replied, "No...I didn't think that would be necessary." It was another five minutes till they brought it.
Also, their "green salad" was strange. A small amount of chopped up plain pale iceberg lettuce in bottom of a bowl topped with thick full slices of red onion, pale pink tomato slices, big slices of carrot, cucumber slices, and two lemon wedges. Very unappetizing...better to leave off menu if that's the best they can do with salad.
Service is probably their weakest point and brings their rating down. They are not extremely attentive and do not make much effort to please customers. The food is ok, pretty standard as far as Indian food in Columbus goes, but not anything to make you want to come back again for a special occasion. The decor inside is nice - seems fairly new and designed for large parties, so when you walk in and only see one or two tables occupied, you wonder why is it so empty.
Enjoyable restaurant, food was very good. We all enjoyed a lovely evening!
Food was good but the service was absolutely horrible.
We had a reservation for restaurant week on 1.26. The restaurant looks like a family setting w a bar. the greeter upon coming in the door was nice. The food was decent even though they gave us the wrong order. We had to keep chasing down someone for water. They have a list of like 10 beers on the menu, but really only had 3. I had to chase down the waitress for the check. I wrote up the tip and was talking a minute when this man in a black polo came up and was cleaning the table next to us. He asked us if he could get our check. I replied that I just got it. His reply, “good, because we have a large party waiting” and started clearing our table. It was fairly rude. We won’t be back Because of the service.
Horrible service on a Friday night. Waited 1 hour for drinks. When the food did come it was cold. Gross
Maybe it was the overwhelming response to Restaurant Week, but we we're so disappointed from the get go that we left before even ordering. Even though I made a reservation, it seemed as if they weren't expecting us. They asked us to follow them up stairs, along with another couple, and asked us to choose where we wanted to sit. We were served room temperature water then left to sit for nearly 15 minutes before we decided to leave. I was truly excited to try someplace new, but I don't think I'll chance coming any time soon.
The food was good, the service on the other hand was lacking.
I love coming to this place but I prefer the takeout. It was restaurant week so I will give them a pass but food came out cold and they didn’t get our order right even though they had take each person order via iPad. Over, taste was good and I have really like it in the past.
Awful Experience. When we arrived, the hostess said I had no reservation. Which we clearly did, but they were able seat us. It was Restaurant Week and they were not prepared. We didn't have a server, the hostess waited on us. So I will give it to her that she wasn't very knowledgeable on the menu for that reason.
But our soups took forever and came out prior to the appetizer. When our entree came out, I asked for more water. Which it took me three addition requests to get a refill since my first request. That was very frustrating. Items were never bused from our table. We asked for 2 checks, she brought out 1. We asked for 2 sets of to-go containers and she didn't bring out the right supplies. It was just a very disappointing experience. The only positive thing I could say is the food was decent.
In addition, we were not the only individuals receiving poor service. A couple was sat next to us and no one ever approached their table. They sat their easily for 10 minutes before getting up an leaving.
This was the best Indian food I've ever had. Wish I lived in Columbus because I'd eat there all the time.
We had a very delicious dinner here on Christmas. Although the service was a bit slow (it was Christmas) the staff was attentive and helpful when they were available. The food was really good and flavorful without being heavy. We enjoyed ourselves very much and will be back!
If you hate cilantro or spicy food, avoid this restaurant. I ordered a salad which was covered horrible cilantro and extremely hot peppers with no warning. I would never have ordered it if I had known. My so-called “mild” biryani was so spicy that my mouth was burning an hour later. I want to like this place, but I do not. The other people with me were not happy either.
The service was very good. We arrived early for an early dinner reservation, were allowed to sit in the bar area. Very kind since it was in the 20’s outside. We had a nice view of High Street from a window table. It was a bit drafty but the food warmed us up. The food is mediocre, the Sheekh Kabab were on the dry side. Dal Tadka, lentils sautéed in spice were good, not great. The stars were the goat curry and Tandoori Roti, unleavened durum wheat bread. Both excellent. Service was very friendly without being overly patronizing. Enjoyable dining experience
The staff was very friendly and attentive with a great knowledge of the dishes. Not only what they were, but how they tasted. Great wine selection and a great value.
The food was great, the service was awful and confusing. The bartender was not professional and his friends were obnoxiously loud.
Great food! Wonderful selection.
The food was excellent, but the service was really really slow. It was clear that they were understaffed, but we felt abandoned. Can’t say I’d recommend going here - despite the food quality. Too frustrating.
The main course was tasty but the service was poor. Our appetizer was not only served at the same time as our main course, but was very cold in the center. Our waitress took my credit card and about 15 minutes later I had to get up and locate her in the bar area, as apparently she forgot us.
The restaurant was out of many items on the menu, including lots of the beer selections, everything from the tandoor, and luxardo cherries (only important when you order the $14 old fashioned, as we did, without knowing that a key ingredient was missing). The food was good though the spicing was inconsistent. Two of our mild dishes were spicy and two of our medium dishes were mild. And the food took forever to arrive. Once we received our food we were mostly ignored. The water refills stopped and we had to flag down another server to get our bill. Not sure what's going on with this place but some basic server training and having items in stock on a Friday night would go a long way. Lastly, not sure where the gratuity policy was written, but our table of 5 got an automatic 18% added to the bill and the server did not tell us. Three hours later we left a little confused and annoyed.
not great food, neither great service. we waited for so long for the table to be cleared, but amongst the mess, the dessert was also served.
Service a bit unorganized. I guess you need to tell them you would like your food all out together, not 10min after your eating partner. Otherwise, love it
Food was tasty and good.
It was bit slow service than we expected.
Excellent food and service. Many very authentic choices. Clean. Nice.
The food was delicious. However, they need to hire more staff.
The food is on point. Very, very good. As others have mentoned, the front of house is a bit confused. Our waitress said it was her first day. That's fine. She was quite nice. If they are still confused in a few months I'll start to wonder. They certainly aren't to the Amul level of service where it is a coordinated dance amongst everyone on the floor and never a water glass goes empty. If they can get the service hopping, this will be an easy 5 stars.
Also, parking is sticky. There essentially isn't parking except for meters. I worry they'll have a hard time at this location due to parking. That said, we'll gladly have you move further south into German Village. :-D
We'll be getting take out regularly from here I can already tell.