Havana Central Times Square
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Staff was attentive, food was great .
Quality and taste of food was horrible. I’ve been there several times in the past but never again. It’s become a tourist trap and not concerned about serving edible food.
Food is good
$$ are good
Thanks for dining with us and sharing your feedback!
Good food, atmosphere, and something unique. The service wasn’t bad, but not wonderful either. Would recommend as the food is worth it.
Thank you for dining with us! Next time we hope to wow you more with our service. We know we can!
Food was good as usual. Service was slow as they were quite busy and missing one wait staff. Had Ricardo who was as attentive as he could be. I was celebrating my birthday and we had a good time.
Great birthday for my wife!
Thanks for dining with us! Happy Birthday to your wife!
The food and atmosphere were excellent, however our server Ivan, his knowledge and positive, fun energy and service really made the culinary experience even more so a hugely memorable family event. Thanks Ivan and team !
Michael we are so glad to have you dine with us and to hear that Ivan took great care of your table. See you again soon!
Ivan the server was excellent
Thanks for dining with us! We agree, Ivan rocks!
The food was not fully cooked. The waiter ivan he is the bestttt. My family and I literally stood because the waiter was amazing. Thank you ivan
Wow such kind words about Ivan! We will be sure that he sees your review. We apologize for the mishap with the food but beyond glad you had a good time!
The food was average nothing special. Due to its location it is overpriced. Service was good but again average. Wouldn't go again though, there are much better restaurants for the money.
Thanks for dining with us. We do hope you may consider coming back for another visit as we have so many more menu items to showcase. Thank you!
Thanks for dining with us!
Valentines Day with my Love❤️
We ordered from the Valentine’s Day pre fixed menu . Everything we ordered was delicious. Would definitely come and we highly recommend this restaurant. Are waiter was Jonathan was great .
We are so happy you chose to celebrate Valentine's Day with us! Thank you and see you again soon (we hope!)
We were there on a Valentines pre-show dinner Friday night. The food, service and energy in the restaurant were all fantastic. The tables for two are rather close, but that just gave us a better look at the other diners and food offerings. I had a large and unbelievably good Pork Shank, plus we shared empanadas which were very tasty. Our waiter was very friendly and there whenever we needed him. Really nice time...and we will be back.
Robert thanks so much for choosing Havana Central for your Valentine's Day celebration. We hope the show was just as good!
Love Havana Central. We come here for dinner every time we’re in the city. Love the food, the mojitos, and the atmosphere!
Amy we are tickled by your kind words. thank you!
We always enjoy dining at Havana Central, although this time slightly less than other times. In a word, service - more later.
The food was fine, as always. We had the Ropa Vieja (braised beef), shrimp al ajillo (garlic sauce) and a couple paellas. All great and highly recommended. The paella is HUGE - probably shareable. They have a good beer selection - draft and bottle.
The atmosphere is festive. A bit noisy when the restaurant gets crowded (which it does!) but you can hear others at your table.
Two of us (party of four) arrived at 4:30 for a 5:00 reservation. We were not allowed to go to our table despite the restaurant being rather empty at that hour. We could have sat at the bar but chose to wait in the foyer. Restaurant's loss - we probably would have ordered beers and an appetizer while waiting for our friends, and been more comfortable.
Service started fine and the server gave very helpful recommendations. By the time we finished our entree the restaurant had gotten much busier. Service slowed. So much that we had to forego dessert and coffee to make it to our theater which had a slightly-early curtain. Too bad - the chocolate cake, tres leches, and cheese tart looked interesting. But we stopped at Ben and Jerry's after theater for ice cream...
We'll be back. And if we have any type of time constraint we will monitor things more closely. Or plan on ice cream!
Very highly recommended.
Thank you for your kind and honest feedback. We do hope you come again as the Tres Leches is not to miss!
Came for lunch during work hours to grab a lunch with an old coworker. Was limited on time and noted that to our waiter. Fast forward 45 mins later and we still didn’t have any food, all the tables that came after us was served and our waiter barely checked on us. Turns out he forgot to put our orders in and blamed it on the system. Still had to flag him down for our food which eventually came but again our waiter didnt even come check on us. We had to flag him down yet again to get the check. You would think he would offer a discount our comp a meal but nothing but a lame apology. There are too many restaurants around to settle for bad service.
Nadia thank you for your feedback. We do wish we could have accommodated you quicker and more seamlessly. Sending you a note now to make things right.
Wonderful flavorful Cuban food - the pork combination plate was delicious - and having Ivan as our waiter provided entertainment as well as a great meal. No matter how busy Havana Central is, they will always get you served and out the door in time for your theatre night. Love love this restaurant!!
Thanks for dining with us! We do pride ourselves on our pre (and post) theater dining experience. Hope your show was great!
Requested corner/quiet table which was fulfilled. Used my birthday certificate. Enjoyed the sangria, paella valenciana & churros. Took ropa vieja to go since could not even finish paella.
Thanks for dining with us! Happy Birthday!
I try to visit as often as I can and, quite frequently, I try to bring my friends so they can try it for themselves. I love the food and the drinks and the service and everything else about this restaurant.
Moni we are SO lucky to have you as one of our regular guests. Thank you for introducing Havana Central to your friends as well. If you've not experienced our Happy Hour it's a great opportunity for newbies to discover us :)
Fantastic food, service, and ambiance
Waitress was terrific too
Thanks for dining with us! We are so happy you enjoyed your meal.
Made a reservation for 8:30 pm. Good thing because the plays was very busy. Food was very good. Wait staff were attentive, informative and friendly. There was a band playing, so, if you're looking for quiet choose another place. If your looking for a fun vibe and good food this id definitely a great choice.
Thanks for dining with us!
Waitress was mediocre and we were almost sitting on top of the table next to us. The fried avocado was sooo salty that we had 3 glasses of water with dinner!! Ehh, not going back there.
Marti we are sorry to hear your experience was a let down. We know we can impress much more and do hope you may consider giving us another try!
There food was amazing. My fiancé had the Cuban sandwich that came with white rice and I had the vaca frita which is shredded beef that’s fried and it came with a cilantro rice and a poached egg on top which I definitely recommend. The waiter Ralfy was very kind and helpful. It was a the best service I’ve ever had at a restaurant
We are SO thrilled to hear about your experience. We value Ralfy as well and know he takes great pride in his service. Vaca Frita & Cubanos, great picks! :) Until next time!
The restaurant is in need of a facelift - it looks run down (bathrooms, tables were wobbly) the restaurant warrants some TLC.
Service was good, food was ok - but nothing was hot? We had a 12:30 reservation - why would the food come out just warm? Value - not really for the food you were getting ...
I would make Havana’s Central a third, perhaps second choice.
I would not make this my number 1 choice for a go to restaurant. You can probably do better else where.
Terry we are very happy to have you dine with us! Thank you for the feedback. Please know we take every comment to heart and will be reviewing this with our team. We hope we can earn your #1 spot next time around!
Drinks and appetizers are awesome here! Triple epanadas espically a good value. Main courses are nothing to write home about, but competently done. It is a little noisy, but service is always quick and cheerful. Good pre -theatre spot
Thanks for dining with us! We hope you'll come visit us again soon!
The place is nice and I loved the music! The food was tasty. I expected it to have a dancing place though.
The worse thing was a waitress who was talking and joking too loud in the next table, but our assigned waitress was really kind.
Thanks for dining with us! We are glad your waitress took great care of you but apologize for the other service issues. We hope to see you again soon!
The Shrimp and Salmon dish was better than expected and would be recommended versus the Paella (regular) dish that was disappointing.
Opal we are so happy you found a dish that wowed you! Now next time we only hope every item ordered is a hit! Thank you.
Great place to experience authentic cuban food, music, and atmosphere. Ivan was the best.
Thank you for the kind words! Come again soon!
Perfect as always. $6 red sangrias and mojitos. Staff was 10/10. More quiet on Mondays but still popping. Truly a neighborhood gem. Chicken salad + rice w/ shrimp & black beans + sweet plantains = one of my favorite date night dinners out in a while. Thanks again guys!!!
No, thank YOU for dining with us! We are so happy to have you as one of our valued regulars. See you again soon!
I am 100% Cuban. I eat Cuban food almost everyday. The food served in this restaurant is NOT authentic or even comes close to the real deal. This restaurant is NOT worth it. It is way too expensive and the food is very dissatisfying. Literally the only bad food I had during my NYC trip.
We are sorry to hear your experience was lacking. We take great pride in our homemade flavors but certainly do aim to have those flavors shine on each and every visit. Sounds like we dropped the ball during your meal and we so apologize for that. Please do consider coming back again as we know we can impress.
My sister’s birthday it was great. She really enjoyed herself
We LOVE celebrating birthdays! Thank you for choosing Havana Central to celebrate your sister. Cheers!
Huge portions, the food and drinks were delicious and a great value for Times Square. Only complaint was how closely the tables were cramped together.
Michele we are so glad you dined with us and thank you for your feedback!
Havana Central is okay, not amazing. Everything was very average. Service and food wasn't bad but it wasn't anything to write home about. A meal here will suffice, but look elsewhere if you want amazing.
Thank you for your feedback. We truly value hearing from our diners. We do wish we wowed you more though and hope you might give us another chance to impress. Cheers!
First of all, the food was terrific, with a lot of nice little touches that came as a pleasant surprise. Secondly, the service was excellent, very attentive to our needs. Can’t say enough about that. Loved the atmosphere and the price was just right.
This is exactly the type of feedback we love to hear! We are so pleased you enjoyed your visit and do hope to see you again soon!
Love this place! The food, drinks and ambiance is great 👍.
Emilia thank you for dining with us! Please come back again soon!
Great food (very big portions) and great service. Will go back.
Thanks for dining with us!
Dined after Broadway
Hope the show was good! Thank you for dining with us.
We saw Harry Potter on Saturday, 2/1 - part 1 at 2pm, had a great dinner - then part 2 at 7:30pm. We had a great dinner - they sat us at 5pm on the dot, we were done eating by 6:45pm. The food was great - big portions - and service was good, even as it got more crowded. Highly recommended.
We are so happy to have you dine with us mid show! We've heard great things about Harry Potter :) Please come back again soon!