Havana Central Roosevelt Field Mall

Commentaires sur le restaurant Havana Central Roosevelt Field Mall de personnes qui y ont mangé. Selon des cotes récentes.

1. C

   Cheryl VIP

   New York City6 commentaires

   4.0

   Y est allé il y a 6 jours

   1. Cote globale 4
   2. Nourriture 5
   3. Service 4
   4. Ambiance 3

   Food is very good,but if you are looking for a leisurely meal this is not the place. The service is too fast. We forgot this time to order just our drinks and appetizer and when finished then order our main dish. Our appetizer had barely been delivered when our main course arrived. Food is good and plentiful and we weren't rushed to leave but need some time between courses.
   

   Havana Central Roosevelt Field MallA répondu il y a 3 jours

   Thanks for the feedback, Cheryl! We're glad to hear you enjoyed your meal at Havana Central. We apologize if you felt rushed during your meal. We aim to provide a relaxing dining experience, and we understand that can sometimes be challenging in a bustling environment. We appreciate your patience and will work on improving our service speed. We hope to serve you again soon!
   

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2. E

   Evita

   New York City3 commentaires

   3.0

   Y est allé le 20 avril 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 4
   4. Ambiance 4

   Ok food nothing to brag about. I use to go there a lot before Covid and the food was better.
   

   Havana Central Roosevelt Field MallA répondu il y a 3 jours

   Evita, thank you for joining us! We are sorry to hear you felt your experience was better in the past- we assure you that we're providing the same Cuban experience that we always have. We hope you can give us another chance soon to wow you.
   

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3. C

   Carmen VIP

   New York City20 commentaires

   5.0

   Y est allé le 8 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Celebrated my birthday, had a great dinner and was treated fabulously by the staff. Great night out.
   

   Havana Central Roosevelt Field MallA répondu le 15 avril 2025

   Thanks for visiting us, Carmen! We're thrilled to hear that you chose Havana Central to celebrate your birthday and had a great dinner. It's wonderful to know that our team made your night out fantastic. We look forward to your next visit!
   

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4. m

   miguel

   New York City1 commentaire

   5.0

   Y est allé le 6 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   It was a great time, my son loved the music. Service was excellent
   

   Havana Central Roosevelt Field MallA répondu le 8 avril 2025

   Thanks for visiting us, Miguel! We're thrilled to hear that you and your son had a great time at Havana Central. It's fantastic to know that you enjoyed the live music and found our service excellent. We strive to provide our guests with memorable experiences and your kind words are a testament to our efforts. We look forward to welcoming you back soon!
   

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5. A

   Anna

   New York City2 commentaires

   5.0

   Y est allé le 3 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Went on a Thursday night after work to celebrate a birthday. Food was delicious, had the skirt steak with the rice and black beans. Side order of tostones, really good.
   

   Havana Central Roosevelt Field MallA répondu le 8 avril 2025

   Hello Anna, Thank you so much for choosing Havana Central to celebrate your birthday! We're thrilled to hear that you enjoyed the steak and tostones. It's wonderful to know that we could make your special day a little more memorable. We strive to make every dining experience memorable and delicious, and your feedback lets us know we're on the right track. We look forward to serving you again soon!
   

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6. M

   MARIE

   New York City8 commentaires

   4.0

   Y est allé le 21 mars 2025

   1. Cote globale 4
   2. Nourriture 3
   3. Service 5
   4. Ambiance 4

   Food was good. Service was great. Nice atmosphere. They treat you really good on your birthday.
   

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   Havana Central Roosevelt Field MallA répondu le 25 mars 2025

   Thanks for the feedback, Marie! We're thrilled to hear that you enjoyed the food and service at Havana Central. It's wonderful to know that our team always goes the extra mile to make your birthday celebration special. We appreciate your high ratings and look forward to serving you again soon!
   

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7. K

   Krysallou

   New York City5 commentaires

   5.0

   Y est allé le 16 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Food was great and so was the service. The only negative I'd comment about was the quantity of the Guacamole for the appetizer which was ridiculously small.
   

   Havana Central Roosevelt Field MallA répondu le 17 mars 2025

   Krysallou, thank you for joining us! We're so glad you enjoyed your meal and our hospitality.
   

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8. E

   Eileen VIP

   New York City45 commentaires

   3.0

   Y est allé le 13 mars 2025

   1. Cote globale 3
   2. Nourriture 3
   3. Service 3
   4. Ambiance 4

   We went for dinner because they were having a special if you were a rewards member which was BOGO entree free. Also certain drinks were $8.00 from 4 p.m. to close with an advertisement actually on the table advertising it. When our bill came they charged us the $14.95 for Sangria not $8.00. Both our dinners were on the bill which was $24.95 each. I had given the waiter David my loyalty number upon ordering and advised of offers. If we hadn't doubled checked our bill we would have paid double the amount. I feel we shouldn't have had to bring it to their attention since the offer was for Monday to Friday. I also had a $10 reward on my account which was to be used for this bill and they didn't apply it until I brought it up. Things just felt shady which I didn't like.
   

   Havana Central Roosevelt Field MallA répondu le 17 mars 2025

   Hi Eileen, thank you for being a Rewards Member! We are so glad you were able to join us during our BOGO week promo. We apologize for any confusion with your check and we're glad you were able to take advantage of all the promos. We hope to see you again soon!
   

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9. S

   Susan

   New York City5 commentaires

   5.0

   Y est allé le 12 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   I went with a friend to take advantage of the special BOGO Deal. I have been at this location many times. As usual food was delicious, wait staff friendly & accommodating & ambiance very pleasant! Great place to have a good experience!
   

   Havana Central Roosevelt Field MallA répondu le 17 mars 2025

   Thank you, Susan! We're so glad you were able to join us for our BOGO promo! We can't wait to see you again soon.
   

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10. T

    Tracy

    New York City2 commentaires

    4.0

    Y est allé le 10 mars 2025

    1. Cote globale 4
    2. Nourriture 5
    3. Service 2
    4. Ambiance 4

    The restaurant was not crowded and our server came over and took our drink order and said she would be right back to take our dinner order. We watched as another party was seated after us and our server went over to them and took their drink order and meal order as we just sat there and waited. Our server should have taken their drink order and told them like she told us she will be back to take their order. Bad service from our server, as ahead should learn common sense.
    

    Havana Central Roosevelt Field MallA répondu le 17 mars 2025

    Thanks for the review, Tracy. We appreciate your feedback. We hope to welcome you back soon!
    

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