Havana Central Roosevelt Field Mall
Been here before and service and food are always great
The service was amazing. The food was delicious along with the desserts
Waitress was excellent. Entree (mariscos) was tasty but the queso appetizer was okay. Worst part was check. There were 4 people behind the desk - only 1 checked people in, 1 showed guests to their tables, and 2 actually just stood there and did not interact with the customers at all.
Kris thank you for dining with us! We are so glad your server took such great care of you. Thank you for your feedback about the host stand. We will be sure to share with our team.
Great brunch. Next time I will go when there is live music.
Warren thanks for brunching with us! Live music at this location Thurs - Sat nights and Sun afternoon (2pm-6pm)
It was our anniversary. The food was great and the drinks too. The food came out too fast, we didn’t finish with our spritzers and our main course came. It was very delicious.
The band was playing so it was loud, and we sat next to where they kept pulling plates, it was disturbing and loud. But we had a great time and the food was amazing.
Happy Anniversary! We are so glad you enjoyed your food & drinks. We do apologize for the issue with the timing and plates though. We know we can earn that 5th star should you dine with us again. Thank you!
2nd time there, this time brought the whole family. The food and drinks were on point and service was good
Thank you for bringing your family to Havana Central! We are so glad you had a good time. Come again soon!
This is my 14 year grandson’s favorite restaurant. We come here often. I tried a different dish today. The pernil asada. It was great. The marinated onions gave it a nice kick. He had the mango salmon and enjoyed it. Our waitress Vanessa was awesome. She gave us suggestions for our next visit. Looking forward to dining real soon!
We so appreciate your kind words! Come back again soon! Maybe give our Vaca Frita a try! :)
Anthony was the best!! His service must NOT go unrecognized. He’s very respectful and thoughtful with his customers. Such a gentleman!
Alia thank you so much for dining with us and sharing your feedback! We will be sure to let Anthony know how much his hospitality was appreciated. Hope to see you again soon!
horrible food took an hour to come out and it was cold will never go back
We are very sorry to hear about your experience. Sending you a private note now to learn more and make things right.
First time. Definitely go back.
Can't wait to see you again!
great spot, food was delicious and quick. Can't wait to go back for weekend brunch!
See you soon! Thanks!
Been here many times. Love the food, music and atmosphere. Service is always friendly and attentive.
Sal we are so grateful for your patronage. Thank you!
A great night out. Our food was excellent- our table could have been a little bigger.
Tess we are so glad you dined with us. Can't wait to see you again.
It was loud, but very fun atmosphere that Saturday night. Great service and dining!!!!!
So glad to have you dine with us, thank you!
Excellent service! Food was excellent, nice ambience and drinks were amazing!
Marisol thanks so much for dining with us and sharing your feedback!
Melanie was very friendly!
She was able to make recommendations on the food & drinks. Her personality was very personable.
Thanks for your kind feedback. We agree, Melanie is an asset! We hope to see you again soon!
This was my 1st time back in a while and the experience was amazing, food was good as always and service was superb
We've missed you Damian! So glad to have you back and we can't wait to see you again soon.
I’m never disappointed when I come here. The drinks are good and the food is excellent.
We are SO glad to hear that! Thanks for your patronage.
Had a good time. However, the live music was loud, therefore it made conversation difficult .
Thanks for dining with us! The band can be quite boisterous but we will share this with our team so we can make a greater effort to keep the sound more balanced.
Have been to another location before. Food is great and service is great. The only downfall of the place is that it can get loud. especially nights when they have a live band perform.
Thanks so much for trying out our Long Island location. We do appreciate the concern on the noise and will do our best to keep it balanced in the future.
While the service was a bit slow at the beginning, it did improve.
Food was delicious as it always is.
So glad you had a nice time! Thank you.
I ordered a hamburger with yellow rice and beans, and get a hamburger with a salad on the side. My wife ordered the turkey sandwich without avocado and sauce on the side received a sandwich with no turkey on it, we called over a mgr. who said he would fix it. I the mean time they brought me my rice with black beans not red so sent back a second time. Now my wife gets her turkey sandwich which has sauce slathered all over it. Called over a mgr and we tell him and he wants us to wait for another to be made. In the meantime my food is ice cold since i waited for my wife's food to come out. We just got up and left.
I called Havana Central both corporate and the general mgr of the Roosevelt field location and left my name and number and never got a call back from either.
I will not be going back nor would i ever recommend. If they can't make a simple turkey sandwhich i can only imagine what they would do with the rest of their menu.
El lugar y el servicio son agradables, la comida que quería no estaba disponible, por tal razón ordené una mariscada, pero estaba salada y tuve que cambiar el plato. En la espera del nuevo plato, mi acompañante tuvo que cenar sólo para que su comida no se enfriara y terminé luego cenando cuando ya se me había pasado el apetito.
Maria we are sorry to hear about your experience. Sending you a private note now.
Excellent food, drink, and service. Really enjoyed the live music as well!
Thank you for dining with us! So glad to hear you had a great time!
Busy night but couldn’t seem to handle it.ordered 2 drinks 2 apps 2 meals. First 1 app then the drinks then the meal then 2 nd app appeared. Waiter was polite but seemed overwhelmed. Then ran out of the dessert which is a staple on the menu. This was on a Saturday night 2/15. Manager kept telling me bar was backed up,kitchen was backed up. NOT MY PROBLEM. Been here many times food is good but this is probably last time.
Mike - thank you so much for dining with us and taking the time to leave your feedback. You are 100% right. Our service issues and back ups are not your concern and should never have an impact on your experience. We are very sorry to hear we dropped the ball during your visit. Sending a private note now to make things right.
Thank you for dining with us. Indeed we are a boisterous restaurant but please speak with the host next time you dine with us and we can do our best to set you up at a table in a quieter section. Thank you.
I love this place!! Good food, good music, and great prices. Our waiter Colón was very nice. Went there to celebrate a birthday and we were not disappointed.
Thank you for choosing Havana Central for the birthday celebration!
The quality of the food has changed, is not as tasty as before.
Jay we are so sorry to hear our dishes disappointed during your last visit. I can assure you we take great pride in our flavors and consistency. I'll be sharing this note with our team but we do hope you might visit again soon as I know we can impress much more!
Great food and atmosphere. I would recommend to anyone.
Thank you for dining with us! We appreciate the kind words.
Totally loved it. Very well done for Valentine’s Day! Our waitress. Eliana, was the bomb
Thank you for dining with us! We are so happy to hear you enjoyed your Valentine's Day with us!
Valentines Day. It’s expected to be busy but wait staff was everywhere. Food was good. Drinks was good.
Thanks for dining with us on Valentine's Day! So glad to hear you enjoyed your time.
THIS PLACE IS AWESOME!!!! I came with my boyfriend and then got my parents a gift card so they can go on their own, prob as a date night. My parents are both Hispanic so I can't wait till they get to try all the yummy food!!
Rachel we are so glad to hear you enjoyed your time with us! We cannot wait to welcome your parents :) We hope to see you again soon!
I love the ambiance, the appetizers were pretty good but the Ropa Veja was a bit salty. The shrimp empanadas were DELICIOUS. However, the rest of the food was kind of bland and a bit of a disappointment for my birthday celebration.
So glad you love the shrimp empanada! They are a signature for sure. We are sorry to hear the Ropa Vieja was salty and are sharing this feedback with our team. We so appreciate you choosing Havana Central for your birthday and are sorry to hear you were not wowed. Sending you a private note now.
The food was great. The music was really loud, but that is expected with a live band. Using open table to make the reservation was great they told us we would still have to wait and we only waited an additional 15 minutes.
Thank you for dining with us!
Waitress was great and the music as well. Our only complaint was the food came to us cold and looked like it was sitting somewhere for long time. Not good
Thank you for dining with us! We do apologize for the food issue. Agreed that is not good and not our norm. I do hope you were able to speak with your server and get it fixed. We want nothing but happy & full guests when they leave! :)
Eva Maria is an excellent bartender and host. She is a great and friendly asset to the Havana Central team.
That is so kind of you to share such kind words about one of our prized team members. We will be sure to share with Eva Maria! Cheers!
We arrived late. I tried to modify the reservation ahead of time, but the app did mot allow me to do so. Next time I will make a point of calling them.
Andre thanks for dining with us! We are sorry the OpenTable app gave you an issue but certainly please call us directly next time so we can make the adjustment. Thank you!
We love being able to dance while enjoying dinner with friends. The Latin band was fabulous! They were not able to accommodate some of our food restrictions. Service was very good.
So glad you came by for some salsa! Live music 4 days a week and Free Salsa Lessons now offered the third Thursday of every month! Next up Feb 20th at 7pm! Cheers!
Family visiting from South Carolina
Thanks for dining with us!
Wonderful dining experience! The ambiance was nice and the food was amazing. The wait staff and hostesses were also very pleasant. I will definitely be going again!
Thank you so much for the kind words! We are so pleased you enjoyed your visit and can't wait till you come back!