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Havana Central Roosevelt Field Mall
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Clean menu provided to every guest
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
It was nice to be able to be out after being quarantined for so long. The place was great, but we waited 20 minutes from being seated before someone came to our table and took our order. Overall, Havana is always a good place to go to, food is always delicious and will definitely come back to visit again.
Unfortunately the food was lukewarm and the plate was hot.. I suppose that means microwaved? I normally love the food there and it is usually hot, but not this time.
We ordered the chicken Cuban sandwich was very dry. The wings was ok the pork was good the empanadas was bland. The waiter got the order wrong. The server was nice they did keep social distancing .
Cleaned and everyo
Thank you for dining with us!
Avery good one. Excellent food and nice drinks
So glad to hear you had a good time! Thank you for dining with us.
Great waiter amazing food and overall a great experience
Jason we are so pleased you had a good visit! We look forward to seeing you again soon!
If you are looking for great taste, they are it, environment and service nice. Just not 100% with menu selection and price.
Tina thank you for dining with us! We are running a somewhat limited menu now given the circumstances but look forward to expanding upon it soon! We hope to see you again soon.
Very good. Thanks to our waiter Anthony
We are so happy you had a good time! We look forward to seeing you again soon!
The outdoor dining was very comfortable. staff was able to sit my group under shade and was very attentive
Amanda we are so glad you had a good visit. Thank you for dining with us!
We went for Fathers Day dinner . They had set up outdoor seating due to restrictions from Covid . Everything was great from start to finish . The food was delicious and the service was great as well . The staff had a lot more work due to the unusual circumstances and they did great . Can not wait to visit again
We are so pleased to have you dine with us for Father's Day! Thank you for the kind words. We can't wait to see you again!
Since we are only allowed to dine outdoors it would have been nice if they purchased more umbrellas for the out door dining. It was very hot out and tables were unbearable to touch. Service was mediocre took 45 min for us to get a drink and another hour for our food. Everyone was coming and going but us and when asked manager he said our order was up on the board. Not sure what that meant but when asked server to check on food he went in and Never came back out.
Thank you for dining with us. We take every concern to heart and are very glad to announce we have since added more umbrellas. We knew we needed more coverage after the initial opening and now have many more options for diners looking for shade. That said I am sorry to hear about your service. Certainly no excuse for such a wait and unlike us. Would like to make this up to you and will be sending a private note!
Melissa thank you for the kind words! We are so glad you had a good time.
Food is amazing and the service is great! Good place for date night and family!
Thank you for dining with us and for the kind words!
Had skirt steak that tasted gamey definitely not like beef... extremely overpriced watered down drinks... could’ve went to a steak house for the price of this place...
Jacqueline thank you for dining with us. I'm sorry to hear the churrasco and cocktails were not impressive. Certainly not the impression we would have liked to make. We would be happy to remake any dish or drink if it's not to your liking so please do not hesitate to let us know should that happen again. That said we hope to show you a 5 star time from the start!
Salmon dish and Ropa Vieja were good. I had the garlic shrimp and it was bland. The tostones were terrible, they were hard as a rock! Overall I thought the portions were small and it was overpriced. We spent $170 with tip for 1 appetizer, 2 cocktails, 3 main dishes, 3 sides and 2 desserts. I wanted to love it but unfortunately it was not that great where I’d go back and spend almost $200. No thanks, there’s way better restaurants out there!
Katie we are so glad you enjoyed your salmon & ropa vieja! We are sorry to hear the other dishes were a let down though. Were you able to alert your waiter so they could bring you something new or adjust the bill? We only wish for satisfied guests and are happy to remake anything to your liking. We do hope you might give us a second chance as we know we can impress.
First meal out since quarantine! So great to be back. It was beautiful and clean and ran very smoothly. They did a great job.
Thank you for choosing Havana Central for your first meal out! We are so glad you had a good time. :)
Such a good time for my birthday and had such an amazing waitress named Vanessa who had such great customer service, loved her
Thanks for celebrating your birthday with us! We are so pleased to hear Vanessa showed you a good time!
We had the absolute best server. Vanessa was a doll. After there was some issues with our order she corrected it right away. She is knowledgeable about the menu and offered suggestions even though we are repeat customers.
Thank you for dining with us! We are so glad to hear Vanessa took great care of your table!
One of my favorite restaurants ever. I am so excited that you guys are open for outdoor dining. I will be back.
We are so glad to have you back!
Service was not terrible a few mistakes but overall well
Thank you for dining with us! Next time we look forward to showing you a 5 star time.
Thank you for dining with us!
This is my favorite restaurant and I am glad they have reopened, albeit in a reduced capacity.
Thank you for dining with us! We are so glad to have you back!
The food wasn't great at all no favor for it to be Cuban food waiter brought food already cold. I'm not a person to complain but definitely food had no style of favor
Tammy we are sorry to hear our flavors did not impress! Were you able to tell the server so they could bring you something else? I do hope so as we only want our guests to leave satisfied and full :) We look forward to welcoming you back again soon.
Awesome to get out again. Everything was great and tasty.
Thank you for dining with us!
With everything going on due to Covid-19 , I think that Havana Central did an amazing job of keeping al the customers at a safe distant while allowing them to enjoy their meals. It was a great experience.
It was great
Been here before and service and food are always great
The service was amazing. The food was delicious along with the desserts
Waitress was excellent. Entree (mariscos) was tasty but the queso appetizer was okay. Worst part was check. There were 4 people behind the desk - only 1 checked people in, 1 showed guests to their tables, and 2 actually just stood there and did not interact with the customers at all.
Kris thank you for dining with us! We are so glad your server took such great care of you. Thank you for your feedback about the host stand. We will be sure to share with our team.
Great brunch. Next time I will go when there is live music.
Warren thanks for brunching with us! Live music at this location Thurs - Sat nights and Sun afternoon (2pm-6pm)
It was our anniversary. The food was great and the drinks too. The food came out too fast, we didn’t finish with our spritzers and our main course came. It was very delicious.
The band was playing so it was loud, and we sat next to where they kept pulling plates, it was disturbing and loud. But we had a great time and the food was amazing.
Happy Anniversary! We are so glad you enjoyed your food & drinks. We do apologize for the issue with the timing and plates though. We know we can earn that 5th star should you dine with us again. Thank you!
2nd time there, this time brought the whole family. The food and drinks were on point and service was good
Thank you for bringing your family to Havana Central! We are so glad you had a good time. Come again soon!
This is my 14 year grandson’s favorite restaurant. We come here often. I tried a different dish today. The pernil asada. It was great. The marinated onions gave it a nice kick. He had the mango salmon and enjoyed it. Our waitress Vanessa was awesome. She gave us suggestions for our next visit. Looking forward to dining real soon!
We so appreciate your kind words! Come back again soon! Maybe give our Vaca Frita a try! :)
Anthony was the best!! His service must NOT go unrecognized. He’s very respectful and thoughtful with his customers. Such a gentleman!
Alia thank you so much for dining with us and sharing your feedback! We will be sure to let Anthony know how much his hospitality was appreciated. Hope to see you again soon!
horrible food took an hour to come out and it was cold will never go back
We are very sorry to hear about your experience. Sending you a private note now to learn more and make things right.
First time. Definitely go back.
Can't wait to see you again!
great spot, food was delicious and quick. Can't wait to go back for weekend brunch!
See you soon! Thanks!
Been here many times. Love the food, music and atmosphere. Service is always friendly and attentive.
Sal we are so grateful for your patronage. Thank you!
A great night out. Our food was excellent- our table could have been a little bigger.
Tess we are so glad you dined with us. Can't wait to see you again.
It was loud, but very fun atmosphere that Saturday night. Great service and dining!!!!!
So glad to have you dine with us, thank you!
Havana Central Roosevelt Field Mall does offer delivery in partnership with Uber Eats. Havana Central Roosevelt Field Mall also offers takeout which you can order by calling the restaurant at (516) 739-7900.
Havana Central Roosevelt Field Mall is rated 4.3 stars by 1985 OpenTable diners.
Havana Central Roosevelt Field Mall does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/havana-central-new-york/.
You can book this restaurant by choosing the date, time and party size.