Havana Central - NJ
I expected the food to be much more tasteful. My rice was very mushy as if it was warmed up from the night before, and the shrimp were rubbery. The empanadas were mediocre and could have DEFINITELY been much more authentic to the nationality! It took EVERYTHING in me NOT to request a REFUND.
The food sucked and although my fiancé ordered it DF the gluten free menu, his food came out with gluten filled garnishes. They didn’t even take it seriously when we said it was an allergy. Also. We waited an hour for crappy food. The drinks are decent and that is the nicest thing I can say.
Had Sunday brunch. Waitress was great, food was amazing as always, live music was excellent.
So glad to hear this! Come again soon!
The server was very attentive and the food was delicious will definitely go back
We are so glad you had a nice time! Looking forward to your next visit!
Wish the food came out to table quicker but overall, I've eaten there several times and the food is always great! The wait staff is also very accommodating and helpful!
We are so glad you enjoy our cuisine! We do wish the timeliness could have been more impressive during your most recent visit but please know we always do our best to make each experience a seamless & delicious one!
The live band was nice but a too loud. Service was ok, it was quite a while before someone came to greet the table. Felt rushed everytime the server came by. The food was a bit overpriced for the portion
Thank you for dining with us. This feedback is disheartening as we aim for top hospitality and never want our guests to feel rushed or underappreciated. Sending you a private note now to make things right.
I had a reservation for my birthday and they just canceled it. My friends and I had to wait more than 1 hour and 40 minutes. We just got a table because I asked and pointed that there were a free table. Really bad service. The host and also the management were very frustrating.
Thalita we are very sorry to hear about this mix up. We're not certain what went wrong but would like to look into it and make this right. Sending you a private note now.
The atmosphere was very nice , the service was very good, and the food was excellent. From the portion size to the taste to the price.
We are so glad you dined with us, thanks!
The hostess had on pants that would not stay on and walked around with her pants both unzipped and unbuttoned obviously so. We were placed at a table that rocked the entire time and the manager himself did not fix it adequately. The waitress was super slow and would disappear when we needed something. the food was filled with grease and under seasoned. My husband handed her the check and credit card to pay. When she returned, she came around the table and handed it to me. Everyone was given a Havana carry out bag for leftovers and we got a cheap grocery store take out plastic bag. We will not waste our time there again.
All we can say is this is not a typical experience and we are so very sorry to hear about these issues during your visit. Sending you a private note now to learn more and make things right.
Amazing food as usual. Great service.
So glad to have you dine with us. Thank you!
Food was very good and so was service. Would go back
Can't wait to welcome you back! Thanks!
I usually dine at there for lunch. I went for dinner instead. Proportion was small for the price. Express lunch is a better value.
Angela we are very happy that you tried out dinner but sorry to hear it did not impress. Sending you a private note now to learn more.
Went out for my sisters birthday... The service was very quick and the food was delicious... Everything I wanted I got it... Was very impressed by the courteous and friendly customer service... Thank you for the great experience I'm sure I will be back again 😊
Thank you for choosing Havana Central for your sister's birthday celebration! We are so pleased to hear your experience was great. Come back again soon!
As always...I’m always happy. Great food, drinks, service and I always love the live music!
We are so pleased to have you dine with us Tina!
The garlic shrimp with yellow rice & black beans was excellent. I would definitely order that again. We also ordered the empanada appetizer and chocolate cake & tres leche cake for dessert. Both were very good.
There was also live entertainment.
Sounds like great choices! We look forward to welcoming you back soon. Thank you.
The food was amazing but the service was slow. The waitress was very nice but the food took forever to come.
We are so glad you liked the food but do apologize for the wait. We assure you that is not the norm and do hope you might visit us again soon.
Friends gathering for Brunch. Brunch menu had a variety of items from breakfast to lunch with a Cuban flare. Drinks was good. Live band added an extra element to brunch .
Thanks for brunching with us! We were so happy to have you.
Havanas is nice but the service was horrible
We are glad you enjoyed the restaurant but sorry to hear the service was not up to par. Sending you a private note now to learn more.
Food was good, but garlic chicken was dry and tostones was undercooked. The garlic chicken was a lot better eaten with the red beans and yellow rice. The chocolate cake was excellent. Our server provided excellent service.
We are so glad you enjoyed your visit! But we apologize for those dish concerns. Our Garlic Chicken should indeed be moist and juicy. We hope you might consider dining with us again as we know we can impress!
Plastic old dirty looking water cups , they gave me plastic spoons with my dessert. Server put check on table without even knowing if we were done not knowing if we wanted antlything additional or anything, My family and i drove 2 hrs from east stoudsburg PA and it was a horrible experience. I was embarrassed i out my family throw this experience. I thought the restaurant was a nice casual place but servuce and food wasnt the best.
We are very sorry to hear about your disappointing experience. Sending you a private note now to learn more. Thank you!
The live music is a lot of fun to listen to but can be a little loud. Thankfully, they take breaks. The food is AMAZING! I can’t wait to go back to try more dishes.
Thank you for dining with us!
Good food. Excellent drinks. Great service. Good time
Thank you for dining with us!
The hospitality at Havana Central is amazing! The staff is very nice and extremely helpful. I had a reservation for 7 and came in about 15 minutes before and was seated almost immediately. The food came within about 30 minutes of us ordering and it was beyond delicious! It's perfect for a date night or even to go for dinner. I would definitely go there again and recommend it to everyone!
Brianna thank you so much for your gracious feedback! We do aim for top hospitality all around and so glad to hear your meal was great.
Havana Central Was Great, This has been the 3rd time going and every time has gotten better.
We LOVE feedback like this. See you on the 4th soon! Thank you.
Been here a bunch of times and always liked it but this time they had a live band and it was so loud we literally could not hear each other talk. Unbearably loud for a Thursday night.
We are sorry to hear the band was too loud. We do not have music Mon or Tuesday but are also happy to try to seat you upstairs so the noise might be a bit more amenable. Hope to see you again soon!
The noise level is a bit high but only because of the live music, which was great. Food was delicious and service was great. Highly recommend.
Thank you for dining with us!
Normally we have an amazing experience and the food is amazing but tonight the steaks my daughter and I ordered did not taste correct at all and had a gummy feeling to them. The empanadas did not have any sauces as they normally do and when we arrived and asked for a high chair the host seated us and then continued to have another conversation and forget about the high chair while we stood there waiting for a while until the waitress came by
Thank you for your feedback. We do aim for a 5 star experience every time and apologize this one was not up to par. Our regular empanadas actually do not come with sauce (at times special ones do) that said we have plenty of sauces made in house like chimichurri and guava bbq that we'd be glad to bring out next time! Also our hot sauces are superb on them if you ask your server for them! We do hope you might consider giving us another chance as we know we can impress. Thank you!
Wait was very long as people don’t seem to leave. We had to wait 35 minutes with a reservation. They were quoting walk-ins over an hour and half. There was a band and it was very loud. Food was great thought a little expensive.
Thank you for dining with us! We are so glad you enjoyed the food. We do apologize for the wait and hope to see you again for a more seamless experience next time around!
Unfortunately I was underwhelmed by this recent visit. We have had some great meals here in the past. Though we had a reservation we were told we had to sit in the bar area or wait. Then the hostess tried to sit us at a table that had not been cleared and cleaned. The service was a slow. When my chicken finally came it was both cold and over done. I really love the menu here so I will try eating here again and hope for a better experience.
We are sorry to hear this! Indeed it sounds like we dropped the ball. Sending you a private note now.
This was a new try for my Sales Team and everyone was very pleased with the Restaurant and with the food. Everyone said they can't wait to go back again.
Thanks for dining with us!
This was my first time here and I really enjoyed myself. We went for my mother’s birthday and had a party of 4. The music was at a reasonable level and the staff was friendly and helpful. The food was not too expensive but not cheap either. Kind of middle of the pack. The only complaint was that it took quite a while to get the food and it wasn’t that busy when we went. But maybe it takes a while to make what we ordered. But it wasn’t the longest I’ve ever waited either. Overall I’d say go to this place if you want some good Cuban cuisine with a lively atmosphere.
Thank you so much for choosing Havana Central for your mom's birthday celebration! We LOVE celebrating birthdays and if you've not joined our VIP Club yet please visit our website so you can enjoy birthday perks. Come again soon!
We have been to Havana Central on the top of Menlo Mall many times. Some dishes are better than others and/or a better buy. The meal we had most recently was outstanding and on the regular menu. Two nice sized pork chops, cooked to order, with a pineapple glaze and tropical chopped fruit over mashed yucca. The dish also came with two sides- I chose the sauteed spinach with garlic and asked if a side salad could be one of the sides since it was not on the list. It was happily provided. Everything was delicious! On a recent visit, I ordered from the weekly specials list - Quinoa Salad bowl which was very filling with a number of ingredients to which you could elect to add shrimp (which I did) or another protein. These 2 items have been my favorites since they removed the cold shrimp/mango salad from the menu. While some people love their paella, I find it a bit overpriced. The design of the interior is Cuban tropical with palms, ceiling fans, etc. When there is a live band, it can be hard to have any conversation, so if that is your intent with dinner, I would check before reserving.
We are SO happy to have you as one of our valued regulars Donna Marie! Our Quinoa Bowl has proven to be a very popular special indeed. We look forward to seeing you again soon!
Delicious food, Great service. Awesome birthday fedora.
Thanks for celebrating a birthday with us! If you're not a member of our VIP Club yet be sure to join on our website so you can enjoy future birthday perks.
In the pantheon of poor front of tge house experiences, this one takes the cake. We had 2 reservations, and these chumps wete unable to seat us. The Main hostess copped such attitude to my wife, I plan on contacting the GM. Diner beware.
We are very sorry to hear about this. Sending you a private note now to learn more and make things right.
We were very disappointed at Havana Central NJ. We have been to the restaurant in Manhattan a few times. We go there after a Broadway show. We live in Staten Island and decided to pick up our children and go to the restaurant in N.J. What a disappointment. The food was room temperature at best and was as if it was in a puddle of grease. The service was very sporadic. Over all, there was no quality. Not good. Would not go back to the NJ location.
Bonzo thank you for your feedback and for giving our Jersey location a try. We so wish we could have wowed you like we have in Times Square. Sending you a private note now.
First - great environment if you like live music. Unfortunately, we used to love the quality but were very disappointed the last couple visits. When ordering, the waitress kept asking us if we wanted other random things on the menu. Confused, we asked if those items were part of the meals we ordered and she said, no. The entrees were very greasy with grease running all over the plate if you lifted it. We ordered churros and had to send them back twice (ultimately asking them to be removed from our bill) because they were SO overcooked that they were too hard to bite and had so softness to them.
Thank you for sharing your feedback. We are so sorry to see we've let you down on this last visit! We'd very much like to connect more about your experience and make things right. Sending a private note now.
Good Food, service and entertainment.
Food was okay. Ambience was nice. Second time here.
Good Cuban cuisine and service, a bit pricey but for anyone who likes and enjoys Cuban food a must try if ever in the area.
First time there with friends. While service was good unfortunately food was not. Food came cold, meats not at temperature desired (all came well done when we asked for medium or medium well), and moro rice seemed old. The mimosas and the bread with guava butter were good. Maybe it was an off day but appreciated that the manager and waitress attended to our needs after our feedback. They had live music which was entertaining.
Thank you for dining with us and taking the time to share your feedback. We are so sorry to hear your food was a let down. We take great pride in our cuisine and wish the temperature and flavors could have been more ideal. We are so glad to hear our staff took great care of you and do hope you may return again in the future!
Havana Central - NJ offers takeout which you can order by calling the restaurant at (732) 906-5708.
Havana Central - NJ is rated 4.2 stars by 1010 OpenTable diners.
Havana Central - NJ does offer gift cards which you can purchase here https://onelink.quickgifts.com/merchant/havana-central-new-york/.
You can book this restaurant by choosing the date, time and party size.