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  5. Stratford
Haugen, London, Greater London

Haugen

3.9
3.9
63 Reviews
£26 to £40
Modern European
An alpine-inspired restaurant, bar & rooftop in the heart of Stratford. The menu features modern versions of classic Alpine dishes including cheese fondue, tartiflette, and Raclette. Whether it’s for a leisurely lunch, a romantic dinner, or a celebration, Haugen aims to hit the spot.

Make a reservation

2 people

7:30 PM


Booked 3 times today

Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Modern European, Swiss, German

  • Hours of operation

    Mon–Thu, Sun 12:00 pm–9:45 pm Fri, Sat 12:00 pm–10:30 pm

  • Phone number

    020 4568 1444

  • Payment options

    AMEX, Cash not accepted, MasterCard, Visa

  • Dress code

    Smart Casual

  • Executive chef

    Rob Grist

  • Private party facilities

    Haugen boasts three stunning event spaces complemented by two outside terraces and a rooftop bar.Groups and events for 11+ are welcome.Private hires are available for up to 1000 guests.For any new private dining or event inquiries please email: haugenevents@danddlondon.com

  • Neighborhood

    Stratford

  • Cross street

    Westfield Avenue

  • Parking details

    Stratford International Car ParkStratford Multi-Storey Car ParkStratford Westfield Car Park

  • Public transit

    Stratford, Stratford International, Hackney Wick

  • Additional

    Bar/Lounge, Beer, Cocktails, Dancing, Dog Friendly, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

What 63 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

3.9
3.9 based on recent ratings
  • 3.9Food
  • 3.9Service
  • 4.4Ambience
  • 3.6Value

NoiseModerate

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  1. IJ

    IanJ

    Devon

    3 reviews

    2.0

    3 reviews

    Dined on September 26, 2022

    overall2food4service1ambience3
    Lovely food but absolutely awful service. Definitely won't be going there again!!
  2. R

    Rachel

    Manchester

    3 reviews

    3.0

    3 reviews

    Dined on September 17, 2022

    overall3food3service4ambience4
    Beautiful building. We weren’t able to do the brunch menu (no real explanation why - it had been advertised on their website and was one of the reasons we’d gone!). Therefore our food was expensive for what it was: minimum £43 for two people for a pretty lacklustre fondue, which we also had to pay an extra £20 for some slices of charcuterie - other dishes for our group were average too (raclette potatoes and a chicken schnitzel). I’d perhaps go back once more to give the benefit of the doubt but I wasn’t very impressed with this visit.
  3. AM

    AlbertasM

    London

    1 review

    3.0

    1 review

    Dined on September 14, 2022

    overall3food5service2ambience5
    Positives - food was great, atmosphere is amazing and the place it’s self is so beautiful, can be booked for so many occasions or just casual dining, however suits for classy people and casual people it’s just a good vibe and very professional vibe too. Negatives - this is unfortunate for a place as beautiful as that but the service was taking loooooooong, and I don’t mean to be just saying that because my table service was slow I mean we saw the service being slow even when it wasn’t that busy and pertly of staff, somehow it seemed that staff were doing some other works or jobs on the side when their priority should be the clients, very odd as they were all so polite when finally at the tables, but still unfortunately for the prices of food and the class of the place service was poor compared to the other two factors. Overall if service is improved and it might be very soon I believe, then this place is a gem! I would definitely recommend with expectations and hope or improved service and serving times.
  4. p

    pennwasp

    London

    13 reviews

    3.0

    13 reviews

    Dined on September 4, 2022

    overall3food3service3ambience3
    service was up and down depending on the waiter. Food was decent enough
  5. DB

    DorothyandBrian

    San Francisco

    1 review

    5.0

    1 review

    Dined on August 25, 2022

    overall5food5service5ambience5
    Excellent food, superb service. Very impressed. Highly recommend
  6. OT

    OpenTable Diner

    London

    3 reviews

    vip
    5.0

    3 reviews

    Dined on August 20, 2022

    overall5food5service5ambience5
    The location is an architectural statement in between Westfield Stratford City and the Westham United stadium. Extraordinary for alfresco dining. A nice selection of uniquely crafted cocktails along with an Alpine inspired menu makes this a memorable occasion anytime. The food was excellent and beautifully presented, while the service is absolutely extraordinary with careful attention to detail, the staff is truly customer focused and always happy to serve. Very highly recommended.
  7. DC

    DavidC

    London

    3 reviews

    1.0

    3 reviews

    Dined on August 7, 2022

    overall1food3service2ambience4
    Shocking. We were not told there was a ‘special’ match day menu when booking on open table app. Restricted items from seemingly standard menu at highly inflated prices. £49 for 2 courses. Small portion sizes - ramekin of humous with three rings of French bread. Small bowl of semi frozen prawn cocktail, no bread. Steak over cooked. Waiters and waitresses appeared embarrassed by what they were having to offer. Saw diners leaving when they saw this menu and with hind sight we should have done so too. This match day menu needs a major re think. This restaurant used to be heaving on a match day but had empty tables today where we were sitting. Sorry Haugen but you have embarrassed yourself today!! Please sort it out.
  8. t

    trex

    London

    414 reviews

    vip
    5.0

    414 reviews

    Dined on July 31, 2022

    overall5food5service5ambience5
    Staff were very friendly and considerate and smiling all the time. Great positive atmosphere.
  9. SR

    ShirleyR

    Birmingham

    2 reviews

    5.0

    2 reviews

    Dined on July 23, 2022

    overall5food4service5ambience5
    Really enjoyed our lunch , celebrated our 10 year anniversary - Olympic volunteers . The food is nice , ambience and the whole experience. The chicken taste delicious it would have been nice to have a side with it on a set menu. Slight comment on Pinacolada , please don’t too much ice . Thank you for accommodating us 13 people , my guests enjoyed dining at Haugen. The staff are nice. As am organiser and booker when the staff make you feel warm and welcome you want to to go back and recommend it , as a matter of fact I did already .
  10. A

    Anonymous

    London

    2 reviews

    1.0

    2 reviews

    Dined on July 20, 2022

    overall1food1service3ambience3
    The food was absolutely appalling! Bread was stale (we sent it back and they brought back the same bread toasted. We expected fresh bread...), fondue was lumpy and tasteless, they served very little amount of fondue, they charged quite a lot of money for it (22.5GBP/person with minimum 2 people!!). There is a Swiss restaurant in Soho which is cheaper and quality of food is outstanding. I do not recommend. Staff was friendly, music was a bit weird but ok, seats were wood without cushions.
  11. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 1, 2022

    overall5food5service5ambience5
    Good place
  12. JA

    JayneA

    London

    1 review

    2.0

    1 review

    Dined on May 29, 2022

    overall2food2service3ambience4
    I love sodium and often add it to dishes (even when most would say it’s adequately seasoned) and I found their gnocchi to be almost inedibly salty, which I think says a lot. My partner had the schnitzel and it was so overly greasy that he felt quite sick eating it. The strudel was alright, thought kind of dry. The rosti tasted like a McDonald’s hash brown and, again, very greasy. The herring starter was really quite good. We had high hopes for Haugen but were very disappointed with the food. The interior is very well decorated, and that carries through to table/glassware. Shame about the food. Won’t be eating here again.
  13. PI

    PaulI

    London

    12 reviews

    vip
    4.0

    12 reviews

    Dined on May 6, 2022

    overall4food3service3ambience5
    Birthday dinner for my partner. Love this place, however there are a few points that detract from it. Service can be very slow. Getting the attention of the staff if you aren’t seated in a prominent place can be challenging. Fondue simply has far too many large slices of garlic in. It’s become worse it seems. Garlic is needed but shouldn’t be found in chunks like that. We were constantly picking out slices and had to leave the last part completely. Love the ambiance and the staff are great when they reach you.
  14. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on April 27, 2022

    overall2food2service2ambience3
    Food was ok, but very overpriced for what we got. Service also was average, took a long time to be greeted at the door.
  15. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on April 16, 2022

    overall5food5service5ambience5
    What a great new place to eat and drink.. we had a wonderful meal downstairs in the restaurant, and after we was taken up to the roof top terrace for a few cocktails. The staff couldn’t be more helpful and the service was incredible. We will definitely be going back soon.
  16. OT

    OpenTable Diner

    London

    1 review

    5.0

    1 review

    Dined on April 16, 2022

    overall5food4service5ambience5
    The food was really good and the service was also great from start to finish. I would definitely go again especially the rooftop which was the highlight of the evening 👌🏾
  17. DD

    DavidD

    London

    6 reviews

    3.0

    6 reviews

    Dined on April 16, 2022

    overall3food3service4ambience5
    16/4/22 The food is very expensive for what is delivered. A previous visit the Swiss burger was excellent. However on this visit the burger was so overdone 90% of the meat hat to be left. Manager made no comment. Great building and location but this venue will not last on my experience.
  18. MM

    MelM

    Cambridge

    1 review

    5.0

    1 review

    Dined on April 15, 2022

    overall5food5service5ambience5
    Best customer service.The food was very nice and would recommend this.Surely I will be visiting again.
  19. OT

    OpenTable Diner

    Kent

    1 review

    1.0

    1 review

    Dined on March 17, 2022

    overall1food1service1ambience1
    Overbooked could not let us in. So disappointed.
  20. S

    Sisk

    London

    2 reviews

    2.0

    2 reviews

    Dined on March 8, 2022

    overall2food2service1ambience5
    Not recommend
  21. DC

    DavidC

    London

    3 reviews

    2.0

    3 reviews

    Dined on February 26, 2022

    overall2food2service2ambience3
    Sadly let down. Booked almost 2 weeks ago, initially given a small bar style table for 6 by kitchen door which was far too small. We were moved upstairs to an almost empty bar area with no atmosphere. Sitting on low sofa style seating hardly seeing over the table top. Left alone with no drinks until eventually found some one to take an order. Finally after more complaining we were given a proper table In main restaurant. First food arrived 1 hour 45 minute after arriving. Food average, steak not cooked as requested and veal not the best. Haugen - you can do better than this. You let us down and a freebie bottle of wine is no compensation.
  22. L

    Lynn02

    London

    16 reviews

    vip
    4.0

    16 reviews

    Dined on February 26, 2022

    overall4food3service5ambience4
    We booked the fondue brunch which for £30 pp is good value for money. I thought choice of starters and pudding excellent. The actual fondue was ok but I wasn’t mad on the large chunks of bread and large potatoes that you dunked it. Good value prossecco £19 a bottle although the wines were quite expensive £45 for a bottle of red was about the minimum. I loved the decor plus the dj and music although we did ask for music to be turned down a tad but perhaps that’s our age! Service was excellent very attentive.
  23. A

    Adam

    London

    37 reviews

    vip
    5.0

    37 reviews

    Dined on February 19, 2022

    overall5food5service5ambience5
    Lovely staff very friendly and helpful
  24. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on February 17, 2022

    overall3food2service4ambience5
    This is my second visit and I’m not sure if there will be a third. The bar upstairs was closed (on a Thursday evening?!) so we had to have pre dinner drinks in the more cramped cafe bar downstairs. The food felt pre-prepared, more of the kind of thing you would expect in a chain and what had been fried (lots of it) had been fried in oil that needed changing. The bar in the cafe closed around 9:30pm and the lights were turned up, so we were effectively kicked out before 10pm. Maybe this is a lunch/brunch type place but it seems such a waste to have this amazing building and not utilise it. On the more positive side of things, the building and decor is great and the staff were very good.
  25. CG

    ChristopherG

    Liverpool

    3 reviews

    5.0

    3 reviews

    Dined on February 14, 2022

    overall5food5service5ambience5
    Our favourite restaurant!! We love coming here and we’ll gladly be coming be coming back
  26. RC

    RegularCasualDinner

    London

    6 reviews

    3.0

    6 reviews

    Dined on February 6, 2022

    overall3food3service2ambience4
    Booked for Sunday Fondue Brunch. DJ and saxophonist were downstairs, bringing together the restaurant and brassiere guests, which created a nice ambience, the venue is lovely. We stuck with the 3-course brunch menu, starters were great, fondue however was very thin/watery, even when we cooled it right down, so we had to ask for this to be changed. Things came a little slowly and we had been seated for over two hours by the time we finished our second course so we requested to take dessert home, which they happily obliged.
  27. OT

    OpenTable Diner

    London

    14 reviews

    vip
    2.0

    14 reviews

    Dined on February 5, 2022

    overall2food2service2ambience4
    Lovely drinks, nice ambience, bland food. Our food order was incorrect. Sausage was very salty and chicken was very bland.
  28. TL

    TLBM

    1 review

    3.0

    1 review

    Dined on February 4, 2022

    overall3food2service2ambience4
    This place is all about the environs. Overpriced, average food but in a nice setting. Service was a bit amateur. Starter portion of salad was so big that I couldn't finish my main course. Dry burger bun, dry patty. Nothing was terrible, but it certainly was worth nowhere near the £85pp cost! I'd go again for drinks but not food.
  29. IB

    IsabelB

    London

    37 reviews

    5.0

    37 reviews

    Dined on January 22, 2022

    overall5food5service5ambience5
    Friends firewell
  30. H

    Helene

    London

    5 reviews

    vip
    3.0

    5 reviews

    Dined on January 21, 2022

    overall3food1service3ambience4
    Went there twice: the week of opening last year and just now as I wanted to give it another opportunity. Second time was slightly better than the first. Service improved a lot and the cooking of the ingredients too. But food is still very average. The cheese fondue has very little flavour (you can taste the wine but not the cheese).
  31. TD

    TheDatePlanningAgency

    London

    4 reviews

    vip
    5.0

    4 reviews

    Dined on January 14, 2022

    overall5food5service5ambience5
    Amazing food paired with amazing ambiance and amazing staff! There is no such thing as a bad seat here. I’ve recommended Haugen to all of my friends and family!
  32. OT

    OpenTable Diner

    Essex

    1 review

    5.0

    1 review

    Dined on January 9, 2022

    overall5food5service5ambience5
    Fabulous food great atmosphere but a little pricey but very good thank you
  33. L

    Lana

    1 review

    5.0

    1 review

    Dined on January 8, 2022

    overall5food5service5ambience5
    We really enjoyed the food. Service was expected. We gonna come back definitely
  34. OT

    OpenTable Diner

    London

    1 review

    3.0

    1 review

    Dined on December 27, 2021

    overall3food2service2ambience4
    Meet up with friends. The restaurant/cafe from outside looked amazing and inside was very nice. Food wasn’t up to the standard expected for such a nice place. The fondue was average, for £24.50 each was overpriced for what you get. my friend ordered the pasta which again was average. We ordered cheese cake for dessert it was like eating M&S cheese cake but at a higher price. Our waiter (guy who took our order and delivered our food) was very nice, waitresses lacked quality service. We ordered non alcohol cocktail drinks these were nice. My husband is a bar man so I have tasted exceptional cocktails. The positive is that we stayed in the restaurant for more than 2 hours as it wasn’t too busy.
  35. N

    Nick

    1 review

    2.0

    1 review

    Dined on December 25, 2021

    overall2food3service2ambience2
    Expensive for bad food. I was expecting much more. The salmon was dry and desert was tiny.
  36. LE

    LeilaE

    1 review

    5.0

    1 review

    Dined on December 25, 2021

    overall5food5service5ambience5
    My first visit to Haugen was for a Christmas Day meal. The service was amazing. All three courses were delicious and well portioned. The price was reasonable. There was live music which was appropriate and not too loud. Beautiful decor and lovely and warm inside. Will definitely be visiting again!
  37. CC

    CesareC

    London

    6 reviews

    vip
    2.0

    6 reviews

    Dined on December 25, 2021

    overall2food3service1ambience4
    We love this venue but there is still a lot to do, we will definitely come back again and again hoping for better times...
  38. J

    Jeff

    London

    4 reviews

    2.0

    4 reviews

    Dined on December 24, 2021

    overall2food1service4ambience5
    The decoration is perfect. The food is worst. Tried the set menu, four of us ordered different food. But all of them awful. Will come for drink but never for food again.
  39. P

    Philip

    1 review

    5.0

    1 review

    Dined on December 21, 2021

    overall5food5service5ambience5
    Excellent place its my 3rd time - had the rump steak and it did not dissapoint. Cheesecake was excellent as well.
  40. OT

    OpenTable Diner

    London

    1 review

    1.0

    1 review

    Dined on December 18, 2021

    overall1food1service1ambience4
    The positives are that the place looks good but the food was not good at all, not restaurant quality. Also we felt rushed to eat our food. Also took ages to get the waitstaffs attention

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
    • Contactless payment available
  • Physical distancing

    • Limited number of seated diners
    • Distancing maintained in common areas
    • Extra space between tables
  • Protective equipment

    • Waitstaff wear masks
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Haugen is rated 3.9 stars by 63 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:30 PM


Booked 3 times today
Google Map for Haugen

9 Endeavour Square, London, Greater London E20 1JN

Additional information

  • Cross street

    Westfield Avenue

  • Neighborhood

    Stratford

  • Hours of operation

    Mon–Thu, Sun 12:00 pm–9:45 pm Fri, Sat 12:00 pm–10:30 pm

  • Cuisines

    Modern European, Swiss, German

  • Dining style

    Casual Dining

  • Dress code

    Smart Casual

  • Parking details

    Stratford International Car ParkStratford Multi-Storey Car ParkStratford Westfield Car Park

  • Public transit

    Stratford, Stratford International, Hackney Wick

  • Payment options

    AMEX, Cash not accepted, MasterCard, Visa

  • Executive chef

    Rob Grist

  • Additional

    Bar/Lounge, Beer, Cocktails, Dancing, Dog Friendly, Entertainment, Full Bar, Gluten-free Options, Happy Hour, Late Night, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Vegan, View, Weekend Brunch, Wheelchair Access, Wine

  • Phone number

    020 4568 1444

  • Private party facilities

    Haugen boasts three stunning event spaces complemented by two outside terraces and a rooftop bar.Groups and events for 11+ are welcome.Private hires are available for up to 1000 guests.For any new private dining or event inquiries please email: haugenevents@danddlondon.com

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