Hathaway's Restaurant and Lounge at Little America
Hathaway's Lunch Buffet: 11 a.m.-2 p.m. Monday-Friday
Sunday Brunch: 9 a.m.-2 p.m. Sundays
Named for Stan Hathaway, governor of Wyoming from 1967 to 1975, Hathaway's is one of Cheyenne's premier restaurants. We're known for our weekday Lunch Buffet, Sunday Brunch, elegant twists on classic dishes and traditional comfort foods.
Open for breakfast, lunch and dinner, Hathaway's restaurant combines friendly service and casual ambiance. Our beautiful brick patio offers a large dining area for your enjoyment all summer long.
Wait staff needs improvement. Did not fill my water glass at all during my stay. Had to ask to have it filled. Would not keep the dirty dishes clean from the table. Considering it is a Buffett I don’t need to see my dishes after I have used them. Witnessed a staff member placing silverware on the table and touching the end of the silverware that goes into your mouth. Each piece of silverware was touched that way. Then fixing her hair with the very same fingers before moving on to the next table to repeat the process.
The dinners were fine. The tri-tip special was flavorful and spicy as noted by the attendant server. The desserts were disappointing. Both were generic out of the freezer, and the Bananas Foster was swimming in caramel sauce.
Dear Brendan, thank you for visiting the restaurant and leaving your feedback on your experience. I am glad you enjoyed the dinner. I will pass along a note to the chef about the desserts so we can improve on this in the future. Thank you for being our guest and we hope to see you again. - Tony O'Brien, General Manager
Great service, ambiance, and great all around experience.
Manager was wonderful we had some trouble getting waited on, had long wait for our dinner to come out. Manager took a little off our bill asked if we were staying at hotel, brought us a card for breakfast. Because of him going above and beyond to make things right we will be back.
There are many places to start, but I'll begin with the food, since that is the reason for the trip. It was good, but very inconsistent. My wife and I got the same thing (the Valentine's Day special), and we ordered the same main. However, my fillet was perfectly cooked, and tender, and medium, and my wife's (who also ordered it medium) was leaning toward medium well. Lobster thermidor came with the main. Mine was well cooked, and had plenty of lobster. My wife's had 1 piece of lobster, and a lot of mushrooms, and 2 bay scallops. The food was good, but the inconsistency (for the same dish at the same table ordered the same way at the same time) was alarming.
Service, though, is what absolutely ruined the evening's experience. Clearly, the wait staff had not been trained on the new menu, and we did not even make it through the order before our waiter had to check with his "superiors," a word he used a lot. But, after making it through taking our order, it got worse. A bottle of white wine came, but it was not chilled, nor was there a table-side ice bucket. Our salad/soup came after our main course. We had to go to the bar to order a second glass (my wife didn't want the white), because the waiter did not come back. And, when it came to pay the bill, there was even more confusion, and we had to check our banking app multiple times just to make sure no additional charges showed up since the card was away from the table for so long. The staff assigned to clear the tables was working incredibly hard, and was polite and efficient, and fantastic. However, the waiter assigned to our table had simply not been trained on a lot of things. And, if he had been trained, the training was not complete or understood.
Overall, food was fine. Service was beyond horrible. And, we're not going back. This is one of our hometown restaurants, one we should want to go to, or at least put in the rotation. But, we're done. At least for the restaurant.
Ivy was our waitress and I would not recommend her to serve our party again😢
Overall the food was good. The service was so-so. The buffet was good but we had to ask several times to get someone to cut the prime rib and ham. Every time I asked it seemed like an inconvenience. Our servers were good when we first arrived. However, we had to request our final bill, it was never picked up so I walked it up, then they added an extra buffet on. I had to hunt down a server to make the change. She was very nice but the service was a bit rough and they were not very friendly. The food was very good. Especially the bread pudding, which is worth going for alone.
Thank you for sharing! I will inform the food director of your experience of the service as this was not up to our standards. I am sorry about the service and we will work to make sure it is improved in the future. Thank you for visiting us. - Tony O'Brien, General Manager
Prime rib was good. Bread pudding not as good as usual. Miss the layered salad which I think has a jello base
Thank you for sharing your experience about the restaurant. I will make a note about the bread pudding. Thank you and we hope to host you again in the future. - Tony O'Brien, General Manager
A bit disappointed this time around. Christmas buffet was so-so, with few sides and prime rib overcooked. Had to get our own menus and service/customer service was subpar. They also did not have turkey available on the buffet (@$40 plate) but you could get it as a plated meal (@$33); meanwhile they had ham and lamb as other choices. Salmon was good but also overcooked. Seems like the employees were not too happy to be there, which I get since it's Christmas, but I'm sure they knew well in advance that they would be working. We enjoyed Little America much better last year, and unfortunately may not be going back next Christmas.
Dear CaraM, thank you for spending your Christmas with us. I am sorry about your experience with the buffet and service. What you experienced was not up to our standards and I will pass along your review so we can work to improve service for next year. Thank you for being our guest. - Tony O'Brien, General Manager
The xmas lights were amazing. The quiet scenery was great. Food was above average
It was 5:30pm on Thanksgiving, there were busy before we arrived, I'm just assuming so. Food was ok. Some items seemed dry or left out for a while. I'm not sure what I was expecting but, I was disappointed in the quality of the food. But what do I expect on a busy holiday? $40.00 for a buffet that included drinks, I think it was a good value. Next time we will go earlier.
Disappointed with Thanksgiving buffet, very messy and the shrimp looked like it had been out for a week. No butter for the rolls and my son who eat Mac and cheese everywhere did not finish it saying it was gross. The food tasted okay but I had to flag down another waiter to pay my bill as we was busy being super attentive to the old ladies at the table next to us. Never had our drinks refilled and my kids ages 10 & 11 commented that they wanted a new tradition because of how meh it was. As a single mom who tries to have a nice holiday for her kids when we cannot be with family Little America has always been the got , but it looks like, a new tradition needs to be made after such a disappointing experience.
Thank you for an amazing Thanksgiving experience. Everything was wonderful.
This was our first experience at Hathaways for a holiday dinner. I can't say enough about the service and good food. We were apprehensive about our "empty nest" this year, as we usually have a houseful, and plenty of people in the kitchen. Although we missed all of that, our experience at Hathaway's made up for it. The food was excellent, and our waitress, Leanna, was extremely attentive and anticipated every need, without being "hovering." Even as the restaurant was extremely busy, we felt personally attended to, which was wonderful. We will definitely do this again, if we find ourselves having a "quiet" holiday. Thank you!!
We had a group of 8, we weren't offered refills on drinks and we had to stack dirty dishes on an empty spot on a table. This should be better. I was charged gratuity and not informed so I left $25 cash tip. I noticed this later and emailed regarding it, but never heard anything back. It should be stated when you take my card that you will be adding a tip. Since we did not see any menus, I was not aware of this. Obviously, I would have tipped more than your automatic charge. I am still a bit peeved about this.
Second, the buffet- your server was rather unpleasant to my guests. Paying $16 per person-- please don't give us a dirty look because we want at least an 8 ounce prime rib cut that is cooked to our liking. Not everyone likes a well done cut of prime rib. We should have that option to decline a piece that's not to our liking.
Other than those issues, it wasn't too bad.
Honestly, they need some help. Upon arriving it gives off the vibe of what you would hope for in a Sunday brunch. Our experience went down hill from there. A server said from across the room "You can go ahead to the buffet." We went to the buffet, and twenty minutes later still no waiter, water, coffee or juice. I went to the bar to see if I could get some drinks to carry in and the bartender walked from behind the bar not returning for the 10 minutes I stood there. I then went to whom seem to be the manager and stated that we had now been here for over a half an hour with no one coming by checking on us or asking about beverages. She stated " I will get to you as soon as I can." She did bring us coffee and water as we were finishing our meal. As for the food the prime rib and ham were good. Many of the "hot" items were mostly cold. The mixed vegetable salads were shall I say unique? Many of the table around us had the salads remaining on their plates. When I went to pay the gentle man in front of me had the same concerns with the food and service, stating that they had driven an hour to get here and would not be back.
Dining the way it used to be Excellent menu, at reasonable prices, adequate wine list reasonable prices, excellent service, elegant surroundings with many private areas. A real gem of a find and would travel there again because of the surroundings, comfort and service. The best experience we have had while travelling in a long time
Lovely “old money” restaurant. Food was great and the prices were a really good value. Rack of lamb, $22. Good service, too. Our waiter suggested we walk around the corridors of the hotel and look at the original, western art. The hotel/restaurant is owned by oilman Sinclair. I thought it was a find.
Only complaint was that the service was a tad show. Had Salmon which was great - good seafood in Cheyenne can be a challenge to find!
My wife's lamb chops were under done. And my 16 oz prime rib was overdone. The restaurant uses staff on some sort of Foreign Exchange program. I would highly recommend that if they're going to continue to do this that they wait until the Staff can take proper directions. Smiling and being courteous is not difficult in any country however taking a temperature for meat and communicating it to the kitchen is much more difficult than you would imagine. There for my server wasted my time and $75 at least and really nice meat.
We had to make quick plans for dinner, and we were able to secure a place during a busy time. The service was prompt and attentive, and our selection for our meal (trout) was prepared as expected. If we are ever again in the Cheyenne area, we will return
We LOVE this restaurant. Very much worth the hours drive. We try to visit at least once a month and bring friends. Quality, price, ambience, menu all great!
We were just passing through Cheyenne...staying only one night. At the end of a long day driving we were staying down the street but looking for a good restaurant. We were not disappointed in Hathaway’s which is located within the Little American Hotel. We hope our travels take us to Cheyenne in the future as we would love to spend at least a night at the hotel and enjoy another meal at Hathaway’s.
As Cheyenne's only regular Sunday Brunch I expected much better quality. The line staff could barely speak any English. No real management seem to be present. The worse part was the very low quality of food. The shrimp were almost rubbery and had the texture of cotton in your mouth. The ham was very gray. At 11:30 am the only prime rib choice was well done. The girl who cooked our omelets did not know what she was doing, and they were awful. By noon the dessert bar looked mutilated and was not refreshed, so I opted for the hot dessert bar where I had the most tasteless bread pudding. Do not waste your money on this very over priced glorified buffet.
The staff was so friendly & helpful. The tables looked wonderful & clean. The food looked appetitizing & tasted delicious. We could have a quiet conversation & also visit with some neighboring tables. We have eaten here before & we knew this was an excellent place to come back too & we would certainly agree with that again today!
Steak was over cooked but quickly corrected and the service was wonderful!
Good service & good food! Their were 7 of us family member’s celebrating a 50th Bday. The Sunday Brunch was perfect for those who wanted & some of us ordered off the menu and all were satisfied! Always a great place to celebrate special occasions!
Seated quickly but took at least 10 minutes to even get water and drinks ordered. After ordering it was a very long wait for food. We spent around 2 and a half hours there.
Food was ok but at $36 per person for Easter buffet. I'll go somewhere else next time.
Overall, most of the food was good. There were some things that were not. The eggs were not that great and the breakfast potatoes were cold and not very good.
The food and service were great at Hathaways! Our only disappointment was that they no longer serve Bananas Foster tableside. We experienced that several years ago. Now the Bananas Foster is served in a Crepe and they bring it already made. It was good, but we like the experience of having it made at our table.
My wife and I made reservations for 7:15. When we arrived the manager greeted us and then proceeded to show she didn't know how to seat anyone and left us. Finally after 5 minutes a person came over and did seat us (4 stars left). The waitress was nice and cheerful and she asked for our drink order. We ordered a bottle of wine to share. She showed up with it and 2 dirty non wine glasses. She then went and retrieved 2 clean ones and poured or wine. We put on our order to start off with an appetizer of shrimp cocktail. She then tells us that she can't bring us any bread because there is none left. While waiting for our appetizer we watch other waiters serving customers after us bread (3 stars left). She finally comes back to our table to tell us that they don't have any more shrimp cocktail. My wife then asks if we could have some bread. She then states that it is cooking. I then say well 3 tables have received bread. She then brings us bread (2 stars left). We eventually receive our dinner. My loaded baked potato had been under a heat lamp for at least 30 minutes, prime rib was dry and my steamed vegetables were cold (1 star left). We were so looking for a great dinner and we were very disappointed. We have had greater service at outback that was way busier.
We had reservations for 645pm on Valentine Day.... Arrived a few minutes early were seated on time. They were busy as more people came. The salad came right out then we waited for over an hour for the food, which was warm not hot. One family with children left because their food had not come out. One man came to the hostess twice complaining loudly that he was mad as one in his party did not have their salad after being there two hours. This visit was a shock to us as we have being going to LA for many years.
Food was average. Steak wasn't cooked properly. No dinner rolls. Service was ok. Could have been better.
Ordered rare prime rib - served med rare at best. Came with Thanksgiving fixings rather than what you would expect with prime rib. Service was okay but had to remind the server to bring the dinner rolls.
Amazing Thanksgiving Buffet. The selection of salads, including peel and eat shrimp was outstanding. The carving station included turkey, beef and ham - all were delicious; of course on Thanksgiving you have to have turkey (which was moist and had a wonderful flavor) but the ham was my favorite. All the traditional side dishes were very well prepared and the turkey gravy was hot and very tasty! Had to go back for seconds on the yeast rolls (that were fresh and melted in your mouth - yummy!) Desserts - all we tried were fantastic - just wish we had left more room for more desserts!
The buffet was an outstanding value for the cost.
Definitely will go back next year 😊
Great Thanksgiving buffet. They need to add pumpkin pie to the buffet.
Thank you so much a lovely Thanksgiving Day brunch. We appreciate all the Little America employees who worked on this day to allow many families to have a dinner together.
The buffet in Hathaway’s was set up so nice and all the food was prepared beautifully.
Good place to stop in our vacation travels through Wyoming. Great artwork, Western ambiance and good comfort food.
It was a lovely experience. With friends on way to Nebraska. Late breakfast. They all loved it