Harvester - The Beacon

Harvester - The Beacon reviews from people who’ve dined at this restaurant. Based on recent rating.

1. PR

   PhilR

   Birmingham1 review

   3.0

   Dined on August 20, 2019

   1. Overall 3
   2. Food 2
   3. Service 1
   4. Ambience 2

   We visit here probably 4-6 times a year but have found the last few visits have not been to our expectation. A family of 4 consisted of 1 stellar, 1 J20 and 2 bottles of coke. 3 main meals and 1 child meal. Also 1 pudding and 3 coffee/hot chocolate. Total bill £70ish. I think that is a bit over priced but that is my opinion based on visits to other venues. The waitress was the slowest I have ever came across, the food quality was poor, the overall decor is not that old but already looks worn and dated. I could go on but that would not be fair as my opinion is now based around our last few visits and I believe this place is going downhill. Such a shame but we probably will not visit again.
   

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2. CS

   ChrisS

   Birmingham3 reviews

   5.0

   Dined on July 28, 2019

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All the staff were helpful as my wife is disabled one name comes to mind is Richard who sorted the table for easy access for my wife I will certainly book again
   

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3. CS

   ChrisS

   Birmingham3 reviews

   5.0

   Dined on February 8, 2019

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I would like to thank the duty manager and Zoe for there kindness shown to my wife and myself when we visited, as I was very upset due to a relative dying of cancer they are credit to your company and should be commended on there extreme consideration.
   

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4. CS

   ChrisS

   Birmingham3 reviews

   5.0

   Dined on February 5, 2019

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We would like to thank the staff member who served us she was helpful and an asset to your company
   

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5. RY

   RegY

   Birmingham1 review

   2.0

   Dined on February 18, 2018

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 2

   Seating was poor,table we had was hemmed in by other tables,server was initially hovering then busy,had to reconfirm order as area very noisy,food arrived after fairly lengthy wait and steak ordered was overdone,spoke to server who was apologies but then said would take about 10 mins to replace,meaning that by time her meal was served we had nearly completed ours,we also requested that heating be lowered,told it was due to the fact we where seated directly below unit...Two of us also ordered a sweet,both requested ice cream to feature on our sweet,was most disappointed that this was from a mister sort type machine,had this been pointed out we would have chosen a different sweet..Thing I must also comment on is that the staff made a big show when presenting people with a celebration cake,finally we have friends staying at hotel chain alongside this venue in the near future and we will be either dining at the Indian next door,or just going a mile down the road to the Bell,whose prices are not that much higher than yours and are reported to be a more convivial atmosphere.I do not like to complain about service as a rule but feel so upset that on this occasion i feel I have no other option Regards
   

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