We had a reservation and our table was ready when we arrived. Good and friendly service. We ordered some snacks and they were tasty. Unfortunately it was so loud we thought we had placed an order for oysters but our server didn’t hear us.
The drink selection is the big draw. Two of us ordered whiskey flights and these were outstanding - a good variety within a category, which is exactly the point of ordering a flight. Others had beers and wine - everyone in our group enjoyed their drinks, we never felt rushed, and we had a good time. The down side was the price - but that’s not unusual for San Francisco. I will definitely book for Hard Wayer again in the future.
Great food and drinks!
Visiting my son for his 25th birthday, and all being whiskey lovers, this checked off all our boxes. Lots of flights to choose from, and great whiskey cocktails. Had the fried chicken with 4 or 5 small plates between the 5 of us. Perfect. Food really good, and sitting out on the bay made for a memorable evening.
Must go for the bourbon and rye selection as it is amazing!
Reservation wasn't honored, host didn't communicate well (waitress was great) Oysters weren't footed, chicken was dry and biscuits were raw...
4 stars for food: my group did not order any food; however we saw the food that other groups ordered and they looked great.
It was our 1st time experiencing Hard Water. Our reservations or at 4 o'clock on a Saturday. We arrived 5 minutes to our reservation and was given options on where we could sit. My husband and I chose the bar. All of the bartenders and servers were excellent in answering questions, keeping our drinks filled and made time talking about our interests and what our visit to SF was for. I myself am not a whiskey drinker I was scared to order but the staff assisted me in selecting something per my taste through questioning my likes abd dislikes and sure enough hit it out of the ballpark. We will definitely be back!!!! And the good before I forget... small plates with HUGE taste... we shared the chicken, mac n cheese, and PB Chocolate pie... all so yummy.
It was a small space but the food and service were great!
The Nashville style spicy fried chicken only had flavor in the crispy skin. If the chicken itself, which was cooked nearly perfectly had some more flavor. I would give it 5 stars across the board.
Cool place. Seems some of the staff do not like customer interactions. One in particular (owner’s son or family member?) may have been having a bad shift, but came across annoyed and condescending in every attempted conversation. Would not recommend based off this interaction but willing to give another chance because of the fantastic whiskey options.
Hard Water is my go-to place. The service is consistent. The selection is wide. The ambiance is perfect - with a spectrum of times to choose from (come earlier for that happy-hour FiDi crowd, come later for that late-night murmur). The views are amazing and easily accessible (parking at Embarcadero is across the street and the space is easily accessible for Lyft/Uber/Ride-du-jour drop-off). Security is top notch (it's next to the Bloomberg West offices and consequently you will see 2-3 finely dressed, welcoming security personnel patrolling the premises).
Stuart the bartender was Awesome, I was looking for to try a different whiskey that way I normally order, I asked for a whiskey rye and Stuart brought out this Hill Rock whiskey and it was excellent.
We took our best friends on a tour of our favorite bars — Hard Water was on the list!
Great crispy Brussels sprouts. And best fried chicken- with the pepper jelly it was incredible.
Didn't actually need a reservation. Seating open and first come, first served.
Great selection of whiskey & bourbon. Sit at the bar and chat it up with the bartenders as they have great suggestions.
What a fabulous little gem of a spot. High bar seating but the ambiance was very swanky yet casual and the food was delicious. We tried a variety of dishes and they were all well prepared. Brussel sprouts were unbelievably sweet savoury crunchy and soft. Great cornbread & fried chicken. You need to make sure that you are going well before they close as they are not open all night but it's totally worth it. Kitchen closes first.
Excellent evening out tasting whiskey! Very knowledgable staff!
We had a good time at the Hard Water The small plates to share were yummy. We didn't realize it was a whiskey bar and when I ask for vodka the bar guy was put off and not so friendly. But as we talked to him and let him talk his trade and educate us on brown liquor he was much better and interesting
The food was easy and tasty
Amazing. Incredible experience.
I took my best friend to Hard Water for a birthday celebration based on the menu. We are both 60+ and had a complete fun, festive time. She is not a bourbon drinker, and I only became one during our visit. Our server was wonderful, friendly and efficient. We tried lots of menu items, bourbon, cocktails, and wine. All delicious. Best grits ever!
Go. Enjoy. Celebrate.
A bit loud for our group and we ended up shouting a bit to hear each other. Otherwise really great food and vibe.
It’s definitely an after work watering hole. That said, the food was tasty and the bar tender (we ate at the bar) was wonderful. He shared his recommendations for food and didn’t mind that my dining partner and I didn’t drink (yes, we knew that this is a whiskey bar). Except for the fact that they’d sold out of our first choice for dessert, it was a really nice evening. Oh yeah, the host was also very gracious.
Loved the whiskey flights and the impeccable service. Some of the food options were awesome as well. I wish they had more comfortable seating :)
Best Whiskey bar in SF!
Love the bar at Hard Water... the service is fantastic, always. Cocktails are well made and tasty. Great food to help absorb that third Manhattan.
Surprised at how good the food was - plus the range of Whiskey, Bourbon, Rye options. Favorite food included; Hush Puppies, Biscuit, Nashville Hot Chicken, Mac & Cheese, Brussels Sprouts. (pass on Cakes - Dry). Will recommend and go visit again - wish seating with a bit better and no restroom in restaurant - have to walk outside for it.
wonderful friendly spot, great decor for a casual spot, loved the cocktails
I went for dinner with clients and they did not have a table for me. They were understaffed and the service was very slow to start (took about 15 mins to get drink order). The staff was very knowledagble though on whiskey. This is definitely not a dinner place. Best to stop in for some whiskey as they do have an excellent selection.
Staff are super nice and accommodating. We originally had a dinner reservation for 2 but knew that 3 more people would be joining us later for drinks later. I told the hostess when we were seated and she told me it wasn't s probably, just to let her know before they came. She actually worked very hard and found us a table to move to once our friends joined us. 5 stars all around for the staff. They were fantastic.
Onto food - quite overpriced for what you got. I would say stick to drinks here. Food was very expensive and not large enough in portion to warrant the price.
Ambiance was poppin! Music was lit! Food = 🔥🔥🔥🔥🔥!! We’ll be back!
Drinks and food were great. Great Bourbon. The bartender literally chewed me out for grabbing a toothpick... ?
Bartender forgot my second beer, but then comped it for me, so the service recovery was great. Advise the honey fried chicken!
When we first walked in, we thought we were in the wrong place. It's more of a bar setting than a sit down restaurant. However, when we ordered our food, we were so impressed. The fried chicken, mac and cheese, shrimp and grits, and the jambalaya are a must have. Absolutely delicious! The drinks were a bit too strong for my taste but the food was fantastic. I would recommend this place.
I was pleasantly surprised by Hard Water’s industrial flare. The food was delicious and the bar height seating presented a laid back feel. I’ll definitely be a repeat offender.
Lots of whiskey selections. Good for happy hour
Ambiance and drinks were good. Food was nothing special and the service was poor. Staff was not friendly or welcoming. Would not come back
They could use a few more umbrellas outside, but the food was great!
This is for the American whiskey-lover, but the sheer range of choices, excellent bar food, and fun atmosphere takes it up several notches from just a niche concept. I've been back many times and always find something new to enjoy.
Great food, great drinks. Close to the Financial District so there’s a lot of folks who come here after work.