Wir gehen sehr gerne ins Hard rock Café essen aber diesmal war die Wualität des Essen sehr schlecht! Fleisch war geschmacklich nicht gut und sehr trocken ( Rind und Huhn) Ceasar Salat schmeckte nach nichts! Dressing war wässrig und Hühnerfleisch trocken! Service nicht sehr aufmerksam! Weil mein Sohn und mein Mann Geburtstag hatten, habe ich vorab ( telefonisch und per Mail) schon um einen kleinen Schokokuchen gebeten . Dieser wurde mir mehrmals zugesagt aber bekomme haben wir leider nur 2 Kugeln Vanilleeis ! Mein Sohn war sehr enttäuscht , da er sich schon auf den Schokokuchen gefreut hat! Sowas würde in anderen Hard rock Cafés wie in Dubai nicht geben! Sehr schade!!

we had a great time, i think mostly because our server was very pleasant and so were the seating personnel..:)
food was great only saddening that the fries portions are so much smaller:(

Upstairs where our table was it was very hot and ventilation was bad. Music could only be heard from a distance and the base from downstairs. We wanted to change seats but after no waiter came for 10 minutes we left and dined elsewhere.

small menu.
no reaction regarding my comment during reservation.
only one re-fill.
hard cheese on the fries.
burger cold, also non-runny cheese.
unreasonable prices.
only for tourists.
never again!
and i will not visit you in other cities again... or buy products... the quality of your tshirts got worse and worse

i mean. i like it there.. but this time the server was super hectic running around and got our order wrong each one of us had stuff mixed up.. but she was always rushing somewhere so we left it alone.. and the burger and fries sizes are smaller now (i ate there at least 20 times) but the prices remained.. so i wasn't thrilled..

Wonderful burgers everytime, perfect service, very nice and friedly. You should like loud music.

We loved the family bundle menu. It was the perfect amount of food, and it was delicious!

very good meal, perfect nice and friendly services, also helped us with special wishes

Great food and service as usual 😘 I'll be back 😁

The best beer in town!! Typical american food! Nice atmosphere!

Service Quality at its best!
Top Burger and Fries !

Best american restaurant as always! Every time I travel, I look for a Hard Rock Cafe restaurant.

Great - as always! Friendly staff.

Our entire family enjoyed our stay lot. Would definetly recommend.

Service was great as always. Food and cocktails were really tasty. Because of Corona the menu is shorter, but there's still a vegetarian option. It's a bit expensive, but you're paying for the experience.

It's a unique place with happy and polite staff. We got champagne as a gift for our anniversary. The food was so tasty I could not stop eating it. Yummy!

Great food, reasonable price and superb customer service

Das Service ist wirklich sehr freundlich. Egal, welcher Kellner gerade vorbeirauscht, fragt freundlich, ob alles in Ordnung ist oder ob es noch Wünsche gibt.
Das Essen war wirklich super. Wir hatten unsere Burger medium bestellt und so kamen sie auch auf den Tisch. Die Zutaten schmeckten frisch und gut.
Sobald Gäste einen Tisch verlassen haben, wurde dieser gereinigt und desinfiziert.
Da greift man doch gerne einmal etwas tiefer in die Geldtasche. Aber ~ 85 Euro für Nachos, 3 Burger mit Pommes und 3 Getränke sind für den 1. Bezirk voll ok.
Wir kommen bestimmt wieder!

Delicious burgers, good atmosphere, nice location.

I visited Hard Rock Cafe the last 3 Weekends and what's left to say?! I will continue visiting because their service and their burgers are simply outstanding! There is only one burger restaurant in vienna which comes near the perfect taste of Hard Rock Cafe ;) I love it and hope they keep their high quality for ever :) I definitly recommend it.. Greetz to the kind Hard Rock Team

Super Essen und toller Service.
Freue mich schon auf meinen nächsten Besuch in einem Hardrock Café :D

Amazing, we went for my friends birthdays and the staff were so nice and helpful. They even gave my friends a birthday song and ice cream it made their night. The food was so tasty as well!

Overall, the food was unfortunately not of the usual Hard Rock Cafe quality.
No matter where we are on vacation we go to a Hard Rock cafe, because we love this great food. This was the first time that we didn't eat well. No good taste and loveless.
The service was extremely friendly and attentive!

The Burgers are great with little downside: The cheeseburger is 2 of 3 times not warm enough that the cheddar slices come to the table melted which I think is the only point that is worth changing.. Beside that - Best Burgers in Vienna

Overall was a good experience. But to keep coming back regularly other than once a year, the following would be necessary:
1) extend your menu choices. eg. only two deserts currently available. (Not sure if COVID-19 is the reason)
2) prices are way too high and not necessarily justified by the offered quality.
3) music a bit too loud
4) service and ambiance were excellent though

Essen war nicht gut, dafür sehr teuer, Cocktails ok, aber nicht der Renner

Love Hard Rock Cafe Worldwide
I love the Food and the perfect service

Great Location, delicious food and drinks. The staff is super-friendly and helpful.

It was very good but for my understanding too expensive for a Burger

I love hard rock, Thanks to Mark, who made me feel at home Napoli!!

The waitress Alja from Slovenia - she was the best! I loved her attitude, her positive vibe!

The Legendary Burgers where great and the service too.

Thank you very much for saving my cell phone - thanks a lot!

Everything perfect, thank you, we will come again

Sehr aufmerksamer und netter Service, gutes Essen wie immer und tolle Atmosphäre!

At the Hard Rock Cafe Vienna you can enjoy great food and great service!

The ambient was as usual at Hard Rock outstanding, the service personal is friendly, and the food is delicious. Only problem that I have is that the prices are expensive but next to that I can only recommend it.

All was OK

Gutes essen guter service auf meine Wünsche wurde eingegangen

Everything was great. I love the baby back rips.
It was a pleasure.