Hard Rock Cafe - Surfers Paradise

4
445 Reviews
$40 and under
American
Experience the beauty and glamour of Australia’s Gold Coast when you visit Hard Rock Cafe Surfers Paradise. Our restaurant features a stylish dining room, indoor bar, balcony with outdoor seating, and a retail store with collectible Hard Rock march.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
What 445 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.0based on recent ratings
4.1
food
4.3
service
4.1
ambience
3.6
value
Noise · Moderate
79% of people would recommend it to a friend
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DanielB
1 review
Dined 3 days ago
Overall1food2service1ambience1

Worst service. Table was wobbly when arriving, was then placed at a differnt table in the middle of all the foot traffic for outside and all wait and bar staff. Our table and chairs were knocked and bumped constantly
Drinks wernt right and waited almost the whole meal until they were replaced
When we complained at the end the wait staff said there was nothing they can do about it.
Extremely unhappy and won’t ever be returning. This is now the second bad experience at this venue
And had no help or apology even from staff or a manager.

M
Madison
1 review
Dined 3 days ago
Overall5food5service5ambience5

Hard Rock is always our go to place when eating out at a restraunt. Service is always amazing, food is absolutely lovely and always come out quick with little wait time.

LA
LAURENC
1 review
Dined 5 days ago
Overall4food4service4ambience3

The beef salad was nice, and the ambience was good.

k
keithn
1 review
Dined 5 days ago
Overall5food5service5ambience5

Great staff and service, couldn’t be more helpful.

DL
DarylL
1 review
Dined on January 10, 2021
Overall4food4service5ambience5

Good feeling and vibe. Food good. Staff excellent. Musicians great

S
Squeezy
1 review
Dined on January 9, 2021
Overall3food2service5ambience2

Lunch - music way too loud couldn't talk to friends. Too dark. Vegie burger average not much flavour, bun was not fresh, chips n Mayo was very good. Asked for outside in booking but it was unavailable when arrived. Service good. Wouldn't go again.

B
Bobby
1 review
Dined on January 8, 2021
Overall5food5service5ambience5

Great food, service and band. Friendly staff. Highly recommended

GH
GrantH
1 review
Dined on January 8, 2021
Overall5food4service5ambience4

We had an awesome night! Our waiter Manu made it, would come back just to have him again

DU
DanielU
1 review
Dined on January 8, 2021
Overall5food5service5ambience5

Bree was our host and she rocked the show. Definitely made it an awesome experience for us.

JE
JanetE
1 review
Dined on January 8, 2021
Overall4food5service5ambience4

Our waitress was Zee and she was fantastic. Made our night, with great service very attentive.
It was extremely loud with 2 tables yelling and yahooing, we could barely hear ourselves speak.

NO
NicoleO
1 review
Dined on January 7, 2021
Overall5food5service5ambience5

Great meals. Steak was so tender!
Great drinks, great live music.

KB
KatrinaB
Brisbane
4 reviews
Dined on January 7, 2021
Overall3food4service3ambience2

We are locals and the kids like to visit on their birthdays. Unfortunately this time we were seated on the edge of the stage and the band started not long after that. And there ended the conversation! I noted in the booking that it was my daugthers birthday but no acknowledgement was made. Very lacklustre experience.....not the usual fun vibe.....The food was very good however and very generous servings.

TA
TraceyA
1 review
Dined on January 6, 2021
Overall5food5service5ambience5

Musical bingo was fun whilst enjoying the delicious cocktails and food.the table service was outstanding

CH
CatH
1 review
Dined on January 5, 2021
Overall3food3service4ambience3

Family friendly dining, Friendly service. If you want to say you went to a Hard Rock Cafe, go but there are plenty of other restaurants around to choose from if you're after a truly memorable dining experience.

IT
IsaacT
1 review
Dined on January 5, 2021
Overall4food4service4ambience4

Love the Hardrock. Staff are all was nice food was great I well be returning

CR
CarolineR
New York Area
3 reviews
Dined on January 4, 2021
Overall3food3service5ambience3

Bathrooms were a mess, scruffy dirty ladies toilets that smelt bad and toilet paper all over the floor - no one had cleaned them for a while. Ribs were dry, beans and coleslaw were tasteless. Chopped salad and wings were good. Used to love going here. Wouldn’t rush back again - was sub par. The waiter was terrific and he was rushed off his feet.

t
tristant
1 review
Dined on January 3, 2021
Overall1food1service3ambience4

Over priced and below average food service was very slow

CB
CaroleB
1 review
Dined on January 2, 2021
Overall5food5service5ambience5

Great entertainment there loved the Rush hour band

OT
OpenTable Diner
1 review
Dined on January 2, 2021
Overall5food5service5ambience5

Fantastic service, meals and very family friendly. Cocktails were devine

TM
TMRR
1 review
Dined on January 2, 2021
Overall2food2service1ambience2

Unfortunately has gone down hill since our last visit.. Mostly ignored by waiters, had to order our drinks with 2 separate waiters before we got them, food wasn't great, no atmosphere and very expensive.

OT
OpenTable Diner
Gold Coast
1 review
Dined on January 1, 2021
Overall5food5service5ambience5

Very friendly and informative service. Food was delicious and the cocktails even better 😃

MB
MelB
1 review
Dined on January 1, 2021
Overall5food4service5ambience5

Great staff. Lovely atmosphere. Top food...especially potato skins!

NR
NatalieR
1 review
Dined on January 1, 2021
Overall4food4service4ambience3

Really enjoyed our meal, the food was good and the staff were lovely

T
Tirraleigh
Brisbane
1 review
Dined on January 1, 2021
Overall5food5service5ambience5

It was amazing! I will always come here for a night out!

NC
NathanC
New York Area
1 review
Dined on January 1, 2021
Overall5food4service5ambience4

The man serving us was an absolute delight.

DJ
DJRay
1 review
Dined on December 31, 2020
Overall5food5service5ambience5

Spent new year’s eve here with two teenagers. The band Ramjet was really good - love their music. The service was excellent and we were well looked after. Plus the food was great. Will definitely be back!

VZ
VasileZ
1 review
Dined on December 31, 2020
Overall5food5service5ambience5

Best burgers. Excellent service. Live entertainment was great. A big bonus for the New Year celebration.

GM
GaryM
1 review
Dined on December 31, 2020
Overall5food5service5ambience5

Excellent service. Food was fantastic lovely evening was had by all my family

DP
DPZapp
1 review
Dined on December 31, 2020
Overall3food4service5ambience2

The service and food were very nice but the place looks very old and outdated. The cocktails used to be better, and there were more options. I also noticed the music didn't match the music video... a big delay between the 2.

OT
OpenTable Diner
1 review
Dined on December 30, 2020
Overall1food4service1ambience2

Service was not good at all.

AT
AmyT
1 review
Dined on December 30, 2020
Overall5food5service5ambience5

Our waiter was a really cool guy ,very funny nothing was to hard for him

DP
DarrenP
1 review
Dined on December 30, 2020
Overall4food5service5ambience5

Great service by our server
Only thing I would say our food came out before our drinks but other then that it was great

GS
GiuliaS
1 review
Dined on December 29, 2020
Overall3food3service5ambience3

Service was good... unfortunately instead of being the American burger , it seems like they become very Australian style. Such a shame as the Italian one are huge, same as Colombia one.. a bit disappointed after paying 400$ Bill. Cocktails not as good as overseas one.. I was expecting better from the Hard Rock Cafe - Surfers paradise :/

SK
StuartK
1 review
Dined on December 28, 2020
Overall2food4service1ambience3

Worse service I have had in years
No one I’m charge and no one doing a job but Instead loads of
Little jobs

EP
EmilyP
1 review
Dined on December 23, 2020
Overall3food3service4ambience4

Cocktails were so weak. Not like they used to be. Couldn’t detect an ounce of alcohol. Which is wrong for the price. Club sandwich was awful. Chicken too thick. Wasn’t impressed at all. Used to love this place. The burgers were good. Service good. Staff lovely.

OT
OpenTable Diner
Gold Coast
1 review
Dined on December 21, 2020
Overall5food5service5ambience5

Fantastic experience. Service amazing & attentive. Food came out so quickly and perfect in taste & visually. The staff were friendly & big shout out to the guy in the rock shop he literally made the night!

AE
AylaE
Gold Coast
1 review
Dined on December 18, 2020
Overall5food5service5ambience5

Good service. Good portion sizes. Good atmosphere.

C
Cateye
Brisbane
1 review
Dined on December 17, 2020
Overall5food5service5ambience5

Food was delicious, came out on time, service was fantastic, they did a birthday call out for my son and gave him an icecream. Our server was attentive and professional and happy!

KJ
KeiraJ
1 review
Dined on December 16, 2020
Overall5food5service5ambience4

It was an amazing experience and somewhere I would definitely go again with my family

LH
LeighH
1 review
Dined on December 11, 2020
Overall5food5service5ambience5

Great food good prices great service awesome location

FAQs

Hard Rock Cafe - Surfers Paradise is rated 4 stars by 445 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.