Hard Rock Cafe - Surfers Paradise

4.2
604 Reviews
$40 and under
American
Experience the beauty and glamour of Australia’s Gold Coast when you visit Hard Rock Cafe Surfers Paradise. Our restaurant features a stylish dining room, indoor bar, balcony with outdoor seating, and a retail store with collectible Hard Rock march.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
  • Contact tracing information collected
What 604 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.3
food
4.4
service
4.2
ambience
3.9
value
Noise · Energetic
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K
Kassie
1 review
Dined 2 days ago
Overall5food5service5ambience5

Great Experience! Perfect Saturday night vibes! Loved it, staff so fun and friendly@

DS
DanS
2 reviews
Dined 2 days ago
Overall2food3service3ambience4

big fan of Hard Rock for over 40 years, but very disappointed on this occasion. Went to celebrate 60th Birthday and was told to leave the table before even finishing our main meals ... apparently table was already booked for someone else. We were hoping to have a good night, continue with desserts, drinks, party on IN THE TABLE WE BOOKED several days earlier, but had to get up and EXIT the premises. Hanging around the bar was not an option for us. Arrived on time, lost about 30 minutes waiting to get into the place .... not happy after being seated for barely an hour. This is our last Hard Rock visit after being to over 30 venues around the world

AR
AmandaR
1 review
Dined 2 days ago
Overall3food3service3ambience3

Large meals.. unfortunately the taste wasn't there in their brisket, ribs and pulled pork, dry... It wasn't terrible, just average... I won't be back anytime soon...

They had a band setting up for over an hour, didn't hear any of it.. managed to eat entree, dinner and dessert before the band started... Disappointing not to even get to hear a little...

Not surprised that on Saturday night didnt even has half the seats taken..

AD
AngelaD
1 review
Dined on October 7, 2021
Overall5food5service5ambience4

The fajitas were amazing. Chargrilled chicken and beef inside Mexican flat breads, beautiful and tasted healthy too! The kids loved their chips and tenders. Great cocktail. A blonde waiter assisted us, he was incredibly friendly, professional and helpful.

C
Clair
1 review
Dined on October 3, 2021
Overall5food5service5ambience5

Staff where amazing. Food and service was great. Overall was great.

AB
AngelaB
1 review
Dined on October 2, 2021
Overall5food5service5ambience5

Food was delicious, service was excellent, great atmosphere

SB
ScottB
1 review
Dined on October 2, 2021
Overall3food5service5ambience2

Food was awesome and the service was fantastic, however going there as a family with kids the music was very loud and it was expensive.

A
Addie
1 review
Dined on October 2, 2021
Overall1food1service1ambience1

'Manager' was rude. Shouted at me to put my mask on from across the restaurant when going to the toilet. Ironic as he kept standing around talking with mask round chin and not social distancing on many different occasions. Review cctv in restaurant for proof. He touched my phone when checking if I'd checked in on the covid app, defeats the purpose of social distancing if he's going to touch personal items.

Asked for a booth, was told it was super busy and probs couldn't give us one. After checking that we had a reservation that was booked for a booth. Looked around only 5 tables where taken as it was 4.15pm and not busy at all.

Food is very over priced and very underwhelming. My partner got ill from his food, spent the night on the toilet. I took my food home as I couldn't eat it straight away but binned it after my partner was ill as I'm pregnantand didn't want to risk getting ill.

Man in gift shop was lovely, he had a beard and was super friendly. Waitress was also friendly and attentive.

An absolute waste of $70 and will definitely not be going back. Decore not on par with other Hard rock cafes, music was far too loud considering there was hardly anyone in the place. Overall very dissapoiting.

CA
CourtneyA
1 review
Dined on October 1, 2021
Overall5food5service5ambience5

Great staff, huge meals! Will definitely be back!

IS
IsaacS
1 review
Dined on September 25, 2021
Overall3food2service4ambience3

We all had ribs, they didn’t have much meat on them. They had been way over trimmed only meat left was between the bones. Should have been a $27 dollar meal not $57

SC
SharonC
1 review
Dined on September 21, 2021
Overall5food5service5ambience5

Amazing staff ... Really nice to see staff appreciating the customers and going out of their way to provide 5 star service

AS
AngS
1 review
Dined on September 18, 2021
Overall4food5service3ambience4

Bar staff AMAZING! Food OUTSTANDING, table staff not that great terrible listening skills, no customer service skills, d

CC
CherieC
1 review
Dined on September 18, 2021
Overall3food4service1ambience3

Food was good but service was terrible. We had to get up a few times to get a waiter. Very poor for very few customers.
Sad seeing that we are locals and it's put us off going again

J
Jahrad
1 review
Dined on September 15, 2021
Overall5food5service5ambience5

Always a good vibe, friendly staff, and great meals. I will forever keep returning.

OT
OpenTable Diner
1 review
Dined on September 10, 2021
Overall5food5service5ambience5

The food was spectacular, we had the Tasmanian Salmon and the Buffalo Burger sliders. The chef was accommodating to one of the meals, changing out 3 sliders to 1 slider and a side of chips. The service was absolutely amazing, 110% would recommend. We weren’t rushed to eat our meals or to leave… And can I talk about the Salmon!!!! Oh my goodness it’s the best Salmon I’ve ever had! Thank you so much Hard Rock Cafe for kicking off my Mummy Daughter weekend into high gear!

SG
ShaunG
1 review
Dined on September 7, 2021
Overall1food1service1ambience1

I would love to leave a review but it turns out that the Hardrock Surfers is closed on a Monday and Tuesday so I could not get in. I made a reservation on your website, received the confirmation and then a follow up text and email the day before asking me to confirm, which I did.
Arrived at least 45 minutes early and the place is all locked up.

CP
CalebP
1 review
Dined on September 4, 2021
Overall5food5service5ambience5

Love the hard rock always good when I go there went with my dad and the band was awesome also the food was great and the staff were super friendly.

AN
ANNV
1 review
Dined on September 4, 2021
Overall2food2service3ambience2

Had the chicken mac and cheese, the chicken was dry and stringey, had 2 cocktails 1 ok 2nd tasted wartered down, band came on at 7.30 and we couldn't here each other so we left

BG
BiancaG
1 review
Dined on September 3, 2021
Overall5food5service5ambience5

The manager (Nolan) was exceptional and gave us his full attention and care when we didn’t receive other waiters attention to order.
Overall food was awesome and experience was wonderful!

MD
MemoD
1 review
Dined on September 2, 2021
Overall5food5service5ambience5

Really consistent with their food, so you know what to expect. Friendly staff, great music and atmosphere. A lot more fun than the regular family restaurant.
Highly recommended 👌🏾

AT
AlexiaT
1 review
Dined on August 26, 2021
Overall5food5service5ambience5

We had an amazing dinner last night for my daughter's 10th birthday, the staff were so amazing and the food tastes amazing.

AS
AnnaS
1 review
Dined on August 14, 2021
Overall5food5service5ambience5

Great friendly service. The food was fantastic. A lovely glass of Pinot G too! Very friendly staff both in shop & restaurant. We had to alter our booking time and it was no inconvenience. Excellent

PC
PhillipC
1 review
Dined on July 30, 2021
Overall3food2service4ambience2

Server was lovely. Food mediocre. Cocktails mediocre… margaritas served in a tumbler not margaritas glass! This used to be our favourite restaurant but I don’t think we will be back anytime soon.

SH
SharonH
1 review
Dined on July 30, 2021
Overall5food5service5ambience5

The customer service was the best we have had. Nothing was too much trouble. Excellent service.

RA
RachelA
1 review
Dined on July 25, 2021
Overall5food4service5ambience5

We had a lot of fun, the staff were super friendly and made it a great and relaxed night for kids and parents! Manager, waiting staff, reception and bar were all lovely 😊

Y
Yesh
1 review
Dined on July 23, 2021
Overall5food5service5ambience5

Really great atmosphere, gmfantastic service and enjoyable food. Will definitely come again

MD
MelD
1 review
Dined on July 23, 2021
Overall5food5service5ambience5

Had a great birthday meal for our son on Friday night. We all enjoyed our meals - my son had the wings for entree and raved about them. I had the shroom burger (vego) delicious! We also ordered a couple of cocktails in the glasses that you get to keep - $25 but good value I feel, as the glasses are quite large (and a nice keep sake) equivalent to 2 cocktails in some other establishments. Our waitress was very helpful and friendly too. We stayed and listened to the band - I think they were called Alter Ego, anyway they were great entertainment. All in all a very enjoyable evening and we will definitely be back - thank you!

L
Leah
1 review
Dined on July 21, 2021
Overall2food1service2ambience1

Visiting from NZ for a Birthday dinner. Was not advised a Music game was on. Music was so loud we couldn't hear eachother unless we yelled. Unable to understand waitress. Ordered food and drinks but cancelled food 2mins later as couldn't handle the noise. Drinks were average. Extremely unhappy as we'd heard great things.

JW
JessyW
1 review
Dined on July 21, 2021
Overall5food5service5ambience5

Great food, lovely staff, atmosphere was great and musical bingo was a blast!

DJ
DaveJ
1 review
Dined on July 18, 2021
Overall5food5service5ambience5

Went for my wife’s birthday with our young children, great food, band was good, the service was amazing and didn’t have to wait long for food to come out. We will definitely be coming back

OT
OpenTable Diner
1 review
Dined on July 17, 2021
Overall5food5service5ambience5

The staff and service was great

KM
KayeM
1 review
Dined on July 17, 2021
Overall4food5service5ambience3

Salmon was delicious. Well cooked and accompanied vegetables were superb. Would go again

MA
MichaelA
1 review
Dined on July 16, 2021
Overall5food5service5ambience5

Loved it. Can't wait to come back again. Wish it was closer to home, I'd dine here every week if it was.

E
Elizabeth
1 review
Dined on July 15, 2021
Overall4food4service4ambience4

Nice atmosphere. Food delicious and service was good.

AW
AidenW
1 review
Dined on July 15, 2021
Overall5food5service5ambience4

Great food, great service, great environment. Always a must when staying in the gold coast

MI
MIke
1 review
Dined on July 15, 2021
Overall3food2service3ambience3

Hard Rock has been one of our fave outlets for many years, but I get the feeling they need to move on a little. It's beginning to feel like the same old same old with generally unhealthy meal options and waitresses that question why you'd want a burger without a bun. I think they are existing in their own world and their fan base is diminishing.

Time to move on with the times guys....adapt or die!

MS
MarkS
1 review
Dined on July 10, 2021
Overall5food5service5ambience5

Great atmosphere, food was amazing, awesome service we will be back

KP
KelliP
2 reviews
Dined on July 10, 2021
Overall3food5service3ambience3

Had forgotten how loud it is to eat inside as have to yell to talk so wished I had booked outdoor seating. Unfortunately our waitress hadn't processed entree order so that was missed and there was no-one who came to see if wanted another drink. In the past have had no issue just this time around was a little disappointing on the service side of things.

JR
JackR
1 review
Dined on July 10, 2021
Overall5food5service5ambience4

Very lovey evening, first time there and wasn’t disappointed. Food and service was great and very quick.

PC
PaulC
1 review
Dined on July 9, 2021
Overall5food5service5ambience5

I enjoy going it takes me back to when I was a child going to the original one in London.

FAQs

Hard Rock Cafe - Surfers Paradise is rated 4.2 stars by 604 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.