Hard Rock Cafe - Surfers Paradise

4.1
537 Reviews
$40 and under
American
Experience the beauty and glamour of Australia’s Gold Coast when you visit Hard Rock Cafe Surfers Paradise. Our restaurant features a stylish dining room, indoor bar, balcony with outdoor seating, and a retail store with collectible Hard Rock march.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Screening
  • Sick staff prohibited in the workplace
  • Contact tracing information collected
What 537 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.1based on recent ratings
4.1
food
4.3
service
4.2
ambience
3.8
value
Noise · Energetic
80% of people would recommend it to a friend
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CV
CarlosV
1 review
Dined 2 days ago
Overall3food1service4ambience4

Unfortunately we had for the first time ever in HR, a not so good experience.
And this bad experience is related to food.
We ordered steak beef salad but the meat was rubbery and so difficult to eat. It supposed to be the “hero” of the dish but it just didn’t make a great job.
The other dishes we ordered weren’t too bad but just they were just average.

SP
ShereeP
1 review
Dined 2 days ago
Overall5food5service5ambience5

Fast service food was delicious and service was great

a
anthonys
1 review
Dined 3 days ago
Overall5food5service5ambience5

Extra friendly service from all staff.
Very well presented food and tasty. Free live band was a bonus.

SB
SamanthaB
1 review
Dined 4 days ago
Overall5food5service4ambience4

Food was fantastic, staff friendly and had a sense of humour, we appreciated the shout out & birthday sundae for our son who was celebrating his 17th.

JT
JeanneT
1 review
Dined 5 days ago
Overall2food2service1ambience3

After waiting 10mins at the bar with no service was told there was table service. Waited a further 10mins for service, over 3hrs only received 2 more offers. Thoroughly enjoyed the band, however, while trying to listen to the last song a staff member came and shoved the Bill at us along with the EFTPOS machine with the expectation we were settling up then and there. We may have wanted to stay longer but clearly we were not being given the choice. Won’t b rushing back

JF
JulieF
1 review
Dined 5 days ago
Overall3food3service4ambience2

Unfortunately we chose the nachos which was awful. The cheese was powdery and the meal was actually cold with corn chips like rubber. The others meals were quite nice. Due to the band being there we did find it a bit noisy and couldn’t hold any conversation with the other people at our table. The band was good it was just too early.

RH
RobertH
1 review
Dined 6 days ago
Overall5food5service5ambience5

Great food, outstanding service. Highly recommended

MI
MICHAELB
2 reviews
Dined on May 11, 2021
Overall2food2service2ambience3

I was so disappointed this time around at Hard Rock Surfers Paradise.... service was lacking, and staff just didn’t have that signature Hard Rock vibe . I put this down to poor leadership...it seemed lacklustre.

The food was cold, in some dishes uncooked, and our bill had meals listed that we didn’t order, ...lucky I checked.

Overall a very bland and costly experience for a birthday party at what WAS one of our fave Gold Coast eateries .

Next time we come to the Gold Coast for a holiday, we will be going somewhere else to celebrate.

PA
PennyA
2 reviews
Dined on May 10, 2021
Overall4food4service5ambience4

Just a little too loud. It was hard to have a conversation when you are constantly yelling.

EH
ErynH
1 review
Dined on May 9, 2021
Overall4food3service3ambience5

We love it here but wish the service was a bit better our server was great but it was hard to get hold of someone for drinks and our order was taken wrong and we didn't get our starters other than that we had a great time always do it's our go to if we're on the Gold Coast

MP
MattP
1 review
Dined on May 9, 2021
Overall5food5service5ambience5

Great meals, drinks and vibe to go with it. Service was awesome. The meals were bigger than expected and filled everyone up nicely. As for the price, I was very shocked when they gave the bill and said (we were there for mother's day) all mum's eat free. This surprise just made the value exceptional. The drinks are a bit pricey though but as you are restricted to a time for the table, you really can't overdo it. (Well maybe some could). Lots of stuff to look at on the surrounding walls. We will be back and so should you. Just go. Great stuff and 'Hard Rock' on.

MM
MikeM
1 review
Dined on May 6, 2021
Overall5food4service5ambience5

Good food and drinks at reasonable price. Staff and management are exceptional

n
nathanm
1 review
Dined on May 6, 2021
Overall4food4service4ambience5

Great night in a group. Music bingo after dinner was fun too

DA
DanielleA
1 review
Dined on May 6, 2021
Overall1food1service1ambience1

Horrid experience. Waste of money for the quality off food. Menu isnt anything to rave about it. Kids mac cheese was spew worthy. The music played wasnt even rock more hip hop with explicit videos. They were super happy to pump "free" pepsi refills into my young children and were an inconvinience when asked for water instead.

PL
PeterL
1 review
Dined on May 2, 2021
Overall5food4service5ambience5

We had a great night, the AC/DC tribute band were awesome and we danced all night. Our table was in a great position for watching the band. Thank you

SF
SimonF
1 review
Dined on May 2, 2021
Overall5food5service5ambience5

Great evening with a great atmosphere. The staff were fantastic...very friendly and accomodating.

AT
AussieTuga15
1 review
Dined on May 1, 2021
Overall4food4service5ambience5

Don’t really know what to say. But it says must write fifty words.

JN
JessN
1 review
Dined on April 28, 2021
Overall4food4service5ambience4

Happy to provide changes in menu to help with allergies.

EH
EmilyHenandJayDaFons
1 review
Dined on April 27, 2021
Overall3food2service4ambience2

If only the food had been as fulfilling as the staff! For an American-themed eatery, I was shocked at the portion sizes we received in comparison to the price we paid. I readied myself to feel stuffed after eating the first serving of fries, but was extremely disappointed by the (damn near cold) miniature burger that was placed in front of me. The biggest thing I saw were the massive alcoholic drinks... perhaps they were supposed to wash away the memory of the bland taste of the food, and the sense of doubt we had when paying $60 for a meal that may as well have been off of the kids menu at McDonald’s. This is absolutely not a criticism to the staff - kitchen or floor, as they’re working with the materials they have to the head of their ability, although they should definitely be sure to heat the veggie patty more thoroughly and ensure even placement of mushrooms. The vibe of the restaurant was GREAT, however I did miss the live music, as I’m sure that would’ve made it. Overall, if I were to recommend it to a friend, it would be after a long night of clubbing and desperately looking for a place to eat and you’re not worried about what you’re eating or paying for as long as food, alcohol and music surround you and you love the vibe of shouting over live music (which I personally do, after a night out).

BW
BlakeW
1 review
Dined on April 26, 2021
Overall3food4service4ambience4

Food and service and vibe was good I’ve been there a few times and always been good the only issue was that we were charged a public holiday surcharge even though the public holiday was the Monday, not the money just the principal so not sure if use still charged it Monday as well but just wanted to make that known

TD
TanyaD
New York Area
1 review
Dined on April 26, 2021
Overall2food3service1ambience2

Service was terrible. Waited over 20 minutes for the waiter to come and take my order and that was only because I had to ask someone. Waiter had a terrible attitude.

DE
DaleE
1 review
Dined on April 26, 2021
Overall3food4service2ambience2

Booked to sit outside, when arrived we were seated inside touching the stage. We requested to move but they didnt seem keen on us moving. We ordered drinks before our meal arrived and we had finished our entire meal before our drinks got delivered to us, we could see it sitting on the bar for over 10 minutes.

SH
StephenH
1 review
Dined on April 26, 2021
Overall5food5service5ambience4

Excellent all round. Efficient, friendly service. Amazing food.
Always the first stop on the coast.

MH
MegzH
1 review
Dined on April 25, 2021
Overall5food5service5ambience5

The food was great, awesome music and atmosphere was fun and energetic

YD
YvetteD
1 review
Dined on April 25, 2021
Overall4food1service2ambience4

We had a good time drinks and the band was really good but I wouldn’t eat there again I know they were busy but my food was burnt and very dry but I would come back for drinks

JP
JasminP
1 review
Dined on April 23, 2021
Overall3food5service5ambience3

Everything was great but when the band came on, even though they played great music it was far too loud and we found it hard to have a conversation. It ruined our night somewhat unfortunately

NR
NicoleR
1 review
Dined on April 23, 2021
Overall5food5service5ambience5

Great food. Excellent value for money. Fantastic customer service.

DC
DickC
3 reviews
Dined on April 22, 2021
Overall5food5service5ambience5

Hard Rock Cafe at Surfers Paradise is the best fun location on the Gold Coast. We love this venue and the food and staff are fantastic.

OT
OpenTable Diner
1 review
Dined on April 19, 2021
Overall5food5service5ambience5

The service was amazing, our server did an amazing job of taking care of us. My partner was driving so he couldn’t have any alcohol because he was a P - Red Plater so we ask if we could have a substitute. Our server did just that by honouring for a mock tail which was just as tastier. The food was amazing from the Entree to our Mains and then our Dessert. I was so full I had to takeaway the rest of my food. We will come back again for sure.

ML
MatthewL
1 review
Dined on April 19, 2021
Overall1food2service1ambience2

Server was rude and not helpful at all. Food was very average for the price.

LB
LibbyB
1 review
Dined on April 18, 2021
Overall4food4service5ambience4

our server sarah was great :) great food and fast service

DF
DanniF
1 review
Dined on April 18, 2021
Overall5food5service5ambience5

Love love love Hard Rock Cafe. We’ve been going there for years when we’re on the Gold Coast. The food is amazing and the cocktails are even better. The music is always great to listen to and the team that work there are always amazing we always look forward to coming back

JB
JamesB
1 review
Dined on April 16, 2021
Overall2food3service4ambience1

It was too noisy and the sat my family literally right in front of a live band. It was too loud for us and we couldn’t talk to each other. Not a family friendly environment

RG
RG01
1 review
Dined on April 16, 2021
Overall5food5service5ambience5

Highly enjoyable evening - great band, great food. Excellent atmosphere.

JC
JamC
2 reviews
Dined on April 16, 2021
Overall4food4service4ambience4

Relatively basic menu of burgers, steaks, ribs, salads, etc. Food was prepared well and delivered promptly by friendly staff. Live band were great, sit outside if loud music isn’t your thing while eating / talking with friends/family

CJ
CassieJ
1 review
Dined on April 15, 2021
Overall5food5service5ambience5

Food was delicious l, we enjoyed the music bingo very much and staff were fabulous.

DH
DanH
1 review
Dined on April 14, 2021
Overall2food3service2ambience3

Food prices were a bit expensive. Also the chicken wings were very spicy.
One issue that got me annoyed was that the moment we walked in I was told that we need a mask for entry. So I had to walk back to our hotel to get them. So we got our masks, walked up the stairs sat down and removed our masks. Such a stupid exercise. It is not your job to enforce mask wearing. If you want to enforce mask wearing then maybe supply them to your guests. Based on the price of your food I am sure you can afford it.
Also maybe spend more energy in getting people to sign in with the QR code because no one was checking that. I believe that is more important than wearing masks up a flight of stairs.

HE
HarryE
1 review
Dined on April 13, 2021
Overall4food4service5ambience4

Service from staff was excellent and were very helpful

PR
PedroR
1 review
Dined on April 10, 2021
Overall5food5service5ambience5

Was excelente live music & food was delicious really enjoy our stay there

CR
CamilleR
1 review
Dined on April 10, 2021
Overall4food4service3ambience3

We had a nice meal and everyone enjoyed the food and the service from waitress was very good. The only downside was the price, this was expensive when compassing to similar places.

FAQs

Hard Rock Cafe - Surfers Paradise is rated 4.1 stars by 537 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.