Hard Rock Cafe - Surfers Paradise
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Sick staff prohibited in the workplace
- Contact tracing information collected
New York Strip Steak*
340g New York strip steak, grilled and topped with herb butter, served with golden mashed potatoes and fresh vegetables
Baby Back Ribs
Seasoned with our signature spice blend, then glazed with our housemade barbecue sauce and grilled to perfection, served with seasoned fries, coleslaw and ranch-style beans
Crispy potato skins filled with Monterey Jack and Cheddar cheese, smoked bacon and green onions. Served with a side of sour cream
Unfortunately we had for the first time ever in HR, a not so good experience.
And this bad experience is related to food.
We ordered steak beef salad but the meat was rubbery and so difficult to eat. It supposed to be the “hero” of the dish but it just didn’t make a great job.
The other dishes we ordered weren’t too bad but just they were just average.
Fast service food was delicious and service was great
Extra friendly service from all staff.
Very well presented food and tasty. Free live band was a bonus.
Food was fantastic, staff friendly and had a sense of humour, we appreciated the shout out & birthday sundae for our son who was celebrating his 17th.
After waiting 10mins at the bar with no service was told there was table service. Waited a further 10mins for service, over 3hrs only received 2 more offers. Thoroughly enjoyed the band, however, while trying to listen to the last song a staff member came and shoved the Bill at us along with the EFTPOS machine with the expectation we were settling up then and there. We may have wanted to stay longer but clearly we were not being given the choice. Won’t b rushing back
Unfortunately we chose the nachos which was awful. The cheese was powdery and the meal was actually cold with corn chips like rubber. The others meals were quite nice. Due to the band being there we did find it a bit noisy and couldn’t hold any conversation with the other people at our table. The band was good it was just too early.
Great food, outstanding service. Highly recommended
I was so disappointed this time around at Hard Rock Surfers Paradise.... service was lacking, and staff just didn’t have that signature Hard Rock vibe . I put this down to poor leadership...it seemed lacklustre.
The food was cold, in some dishes uncooked, and our bill had meals listed that we didn’t order, ...lucky I checked.
Overall a very bland and costly experience for a birthday party at what WAS one of our fave Gold Coast eateries .
Next time we come to the Gold Coast for a holiday, we will be going somewhere else to celebrate.
Just a little too loud. It was hard to have a conversation when you are constantly yelling.
We love it here but wish the service was a bit better our server was great but it was hard to get hold of someone for drinks and our order was taken wrong and we didn't get our starters other than that we had a great time always do it's our go to if we're on the Gold Coast
Great meals, drinks and vibe to go with it. Service was awesome. The meals were bigger than expected and filled everyone up nicely. As for the price, I was very shocked when they gave the bill and said (we were there for mother's day) all mum's eat free. This surprise just made the value exceptional. The drinks are a bit pricey though but as you are restricted to a time for the table, you really can't overdo it. (Well maybe some could). Lots of stuff to look at on the surrounding walls. We will be back and so should you. Just go. Great stuff and 'Hard Rock' on.
Good food and drinks at reasonable price. Staff and management are exceptional
Great night in a group. Music bingo after dinner was fun too
Horrid experience. Waste of money for the quality off food. Menu isnt anything to rave about it. Kids mac cheese was spew worthy. The music played wasnt even rock more hip hop with explicit videos. They were super happy to pump "free" pepsi refills into my young children and were an inconvinience when asked for water instead.
We had a great night, the AC/DC tribute band were awesome and we danced all night. Our table was in a great position for watching the band. Thank you
Great evening with a great atmosphere. The staff were fantastic...very friendly and accomodating.
Don’t really know what to say. But it says must write fifty words.
Happy to provide changes in menu to help with allergies.
If only the food had been as fulfilling as the staff! For an American-themed eatery, I was shocked at the portion sizes we received in comparison to the price we paid. I readied myself to feel stuffed after eating the first serving of fries, but was extremely disappointed by the (damn near cold) miniature burger that was placed in front of me. The biggest thing I saw were the massive alcoholic drinks... perhaps they were supposed to wash away the memory of the bland taste of the food, and the sense of doubt we had when paying $60 for a meal that may as well have been off of the kids menu at McDonald’s. This is absolutely not a criticism to the staff - kitchen or floor, as they’re working with the materials they have to the head of their ability, although they should definitely be sure to heat the veggie patty more thoroughly and ensure even placement of mushrooms. The vibe of the restaurant was GREAT, however I did miss the live music, as I’m sure that would’ve made it. Overall, if I were to recommend it to a friend, it would be after a long night of clubbing and desperately looking for a place to eat and you’re not worried about what you’re eating or paying for as long as food, alcohol and music surround you and you love the vibe of shouting over live music (which I personally do, after a night out).
Food and service and vibe was good I’ve been there a few times and always been good the only issue was that we were charged a public holiday surcharge even though the public holiday was the Monday, not the money just the principal so not sure if use still charged it Monday as well but just wanted to make that known
Service was terrible. Waited over 20 minutes for the waiter to come and take my order and that was only because I had to ask someone. Waiter had a terrible attitude.
Booked to sit outside, when arrived we were seated inside touching the stage. We requested to move but they didnt seem keen on us moving. We ordered drinks before our meal arrived and we had finished our entire meal before our drinks got delivered to us, we could see it sitting on the bar for over 10 minutes.
Excellent all round. Efficient, friendly service. Amazing food.
Always the first stop on the coast.
The food was great, awesome music and atmosphere was fun and energetic
We had a good time drinks and the band was really good but I wouldn’t eat there again I know they were busy but my food was burnt and very dry but I would come back for drinks
Everything was great but when the band came on, even though they played great music it was far too loud and we found it hard to have a conversation. It ruined our night somewhat unfortunately
Great food. Excellent value for money. Fantastic customer service.
Hard Rock Cafe at Surfers Paradise is the best fun location on the Gold Coast. We love this venue and the food and staff are fantastic.
The service was amazing, our server did an amazing job of taking care of us. My partner was driving so he couldn’t have any alcohol because he was a P - Red Plater so we ask if we could have a substitute. Our server did just that by honouring for a mock tail which was just as tastier. The food was amazing from the Entree to our Mains and then our Dessert. I was so full I had to takeaway the rest of my food. We will come back again for sure.
Server was rude and not helpful at all. Food was very average for the price.
our server sarah was great :) great food and fast service
Love love love Hard Rock Cafe. We’ve been going there for years when we’re on the Gold Coast. The food is amazing and the cocktails are even better. The music is always great to listen to and the team that work there are always amazing we always look forward to coming back
It was too noisy and the sat my family literally right in front of a live band. It was too loud for us and we couldn’t talk to each other. Not a family friendly environment
Highly enjoyable evening - great band, great food. Excellent atmosphere.
Relatively basic menu of burgers, steaks, ribs, salads, etc. Food was prepared well and delivered promptly by friendly staff. Live band were great, sit outside if loud music isn’t your thing while eating / talking with friends/family
Food was delicious l, we enjoyed the music bingo very much and staff were fabulous.
Food prices were a bit expensive. Also the chicken wings were very spicy.
One issue that got me annoyed was that the moment we walked in I was told that we need a mask for entry. So I had to walk back to our hotel to get them. So we got our masks, walked up the stairs sat down and removed our masks. Such a stupid exercise. It is not your job to enforce mask wearing. If you want to enforce mask wearing then maybe supply them to your guests. Based on the price of your food I am sure you can afford it.
Also maybe spend more energy in getting people to sign in with the QR code because no one was checking that. I believe that is more important than wearing masks up a flight of stairs.
Service from staff was excellent and were very helpful
Was excelente live music & food was delicious really enjoy our stay there
We had a nice meal and everyone enjoyed the food and the service from waitress was very good. The only downside was the price, this was expensive when compassing to similar places.
Hard Rock Cafe - Surfers Paradise is rated 4.1 stars by 537 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.