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Hard Rock Cafe - Ponce, Ponce, PR

Hard Rock Cafe - Ponce

4.5
4.5
39 Reviews
$30 and under
American
Top Tags:
Hard Rock Cafe Ponce is about to set the Aloft Hotel on fire with our signature style and rock and roll cuisine. Located in the heart of the south area of Puerto Rico, our cafe in the “pearl of the South” has enough room for you and over 350 of your best friends in over 12,500 square feet of party space. Boasting more than 300 years of history, the city of Ponce is known as “Ciudad Señorial” or the Majestic or Noble City. As a huge part of Ponce, we’re also close to the action, only 0.2 miles from University of Puerto Rico, 0.5 from Plaza del Caribe Mall, and 5 miles from Mercedita Airport. This historic city just got a culinary upgrade! Just one bite of our world-famous Legendary® Burger and you’ll see what fans of our classic cuisine have been clamoring for since we first began slinging burgers. If salad or mac and cheese is more your speed, we have you covered as well. No matter what you order, wash everything down with a few local beers or a hand-crafted cocktail or two.

Make a reservation

2 people
9:30 PM
Booked 4 times today

Additional information

What 39 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.7Food
  • 4.7Service
  • 4.5Ambience
  • 4.3Value

Noise • Energetic

Loved For

  • Caribbean

    Kid-friendly

  • Puerto Rico

    Kid-friendly

  • Puerto Rico

    Good for groups

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  1. OT

    OpenTable Diner

    Caribbean

    3 reviews

    4.0

    3 reviews

    Dined on January 28, 2023

    overall4food5service5ambience4
    Good food good service.
  2. YG

    YashG

    Caribbean

    6 reviews

    4.0

    6 reviews

    Dined on January 15, 2023

    overall4food4service5ambience4
    Good experience! Excellent service
  3. CH

    CherylH

    1 review

    5.0

    1 review

    Dined on January 12, 2023

    overall5food5service5ambience4
    We were here after being in Puerto Rico for a week. We just wanted a hamburger and we were not disappointed. It was great!
  4. RC

    RobC

    London

    1 review

    5.0

    1 review

    Dined on January 8, 2023

    overall5food5service5ambience5
    Arriving at the restaurant, we were promptly greeted at the front entrance with enthusiasm. The restaurant is in the middle of some renovations, but the main room is wide and spacious. A two-man band played at the stage, pretty good for being just two members. Our waiter, F, ensured everything was to our liking, coming by every 10 minutes or so to ask if we needed anything. He read us the specials and maintained a likeable attitude throughout the night. The food was served in a timely manner, especially since the restaurant was not packed. I suppose that on really busy days they might take a bit longer, but that is to be expected. We didn’t find any issues with the dishes, but some were bigger in portion than we were told. The food came out hot and, at least for me, the taste was great! I had a BBQ Bacon Cheeseburger, sans the cheese, with french fries that reminded me of my visit to London’s Hard Rock Café (the first one ever). The price can be a bit steep, but having visited another HRC we knew what to expect. We definitely recommend it.
  5. OT

    OpenTable Diner

    Caribbean

    1 review

    5.0

    1 review

    Dined on January 2, 2023

    overall5food5service5ambience4
    Great service and meal quality. All personnel, from an advance phone call to reception to wait staff were excellent, amicable, and knowledgeable. We had a group including pets and there were also very accommodating to that need. The restaurant has authentic Hard Rock Cafe memorabilia, although lees than on other locations. The restaurant layout and decor don’t look like a traditional HRC but that may be due to the location being in a hotel with a postmodern architectural style. Overall a welcoming experience and we will return.
  6. AB

    AvdB

    1 review

    1.0

    1 review

    Dined on November 14, 2022

    overall1food3service3ambience1
    It was an aweful experience. We love the Hard Rock and the service but this was not what we expected. There was a lot of hard noise from the builders. There was no ambience. There was some (bad) music but then it stopped. The shop was sort of open because of construction. We were not able to pay cash because the register didn't work. The ladies behind the register were not nice at all. They did not even look at us. The waiter was nice though en the food was good.
  7. MM

    ManuelM

    1 review

    5.0

    1 review

    Dined on October 22, 2022

    overall5food5service5ambience5
    Had to flag down a waiter because I was waiting a bit with a small crowd at hand. Other than that, satisfying.
  8. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on October 19, 2022

    overall5food5service5ambience5
    It is good. The food are delicious. I Arrived on the afternoon so there are only a few people. At this time they are fast and the restaurant are very quite.
  9. F

    Frankie

    Caribbean

    1 review

    5.0

    1 review

    Dined on October 1, 2022

    overall5food5service5ambience5
    Great food, Service and music very night! This was our first time, and the waitress made that very simple for us. Music was great and the food exquisite! Ask them what they recommend, and they will make sure that it's to your liking.
  10. M

    Manny

    New York Area

    5 reviews

    5.0

    5 reviews

    Dined on September 15, 2022

    overall5food5service5ambience5
    Excellent Hard Rock Cafe location with fun vibes. Live music is great, but the staff are all excellent and make it a pleasure to visit. I love how they sing happy birthday to celebrate birthdays. I wish staff at other Hard Rocks were as enthusiastic. They all seemed happy to work there and it reflected in the level of service. Meal prices were reasonable and the food tasted great.
  11. OT

    OpenTable Diner

    Hawaii

    9 reviews

    3.0

    9 reviews

    Dined on August 22, 2022

    overall3food5service3ambience4
    Service was not great. Food was wonderful!! Closed gift shop early with zero warning. Couldn’t buy my signature Tshirt I normally buy. Super disappointed!!
  12. D

    Devv

    Caribbean

    1 review

    3.0

    1 review

    Dined on August 9, 2022

    overall3food2service5ambience5
    Food was a bit dull, the fajitas had no flavor and the alcohol drinks tasted off not mixed correctly. The service was amazing our waitress was very kind and had a great energy.
  13. OT

    OpenTable Diner

    New York Area

    2 reviews

    3.0

    2 reviews

    Dined on July 25, 2022

    overall3food2service4ambience4
    Food was average at best. Good service. Nothing like other Hard Rock in the states. It was early though.
  14. OT

    OpenTable Diner

    Caribbean

    1 review

    5.0

    1 review

    Dined on July 23, 2022

    overall5food5service5ambience5
    We went to see Luis Enrique on his Elvis show and had a wonderful time.
  15. j

    jorge

    1 review

    5.0

    1 review

    Dined on July 23, 2022

    overall5food5service5ambience5
    Ya es la segunda vez que los visito y todo super bien el ambiente la comida y el trato del personal excelente
  16. OT

    OpenTable Diner

    Caribbean

    4 reviews

    5.0

    4 reviews

    Dined on July 10, 2022

    overall5food5service5ambience5
    La comida y el ambiente muy bueno. Había un grupo musical tocando música rock muy buena y amena. Excelente.
  17. ZP

    ZulmaP

    1 review

    4.0

    1 review

    Dined on June 20, 2022

    overall4food4service5ambience5
    Great environment, clean and staff was very polite and professional. Th menu items were not that many. The should add more plates to the menu.
  18. MP

    MelissaP

    1 review

    5.0

    1 review

    Dined on June 19, 2022

    overall5food5service5ambience5
    Everything ok. The host and the waitress was super friendly. I like the music. Overall was good.
  19. OT

    OpenTable Diner

    Caribbean

    2 reviews

    5.0

    2 reviews

    Dined on June 5, 2022

    overall5food5service5ambience5
    Happy place , good music, excelent service, tasty meal. Was a fascinating experience!!!
  20. KD

    KaryD

    1 review

    5.0

    1 review

    Dined on June 4, 2022

    overall5food5service4ambience5
    Excelente ambiente, excelete comida y excelente servicio
  21. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on June 4, 2022

    overall3food4service2ambience4
    I arrived on time and seated on time but the waiter came to take our order about 30 minutes after seated. During the dinner I had to wait and call the waiter a couple of times to get service.
  22. HR

    HolvinR

    1 review

    5.0

    1 review

    Dined on May 20, 2022

    overall5food5service5ambience5
    All good. The music was a little loud for the space. I can’t talk with my family
  23. BB

    BiancaB

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on May 13, 2022

    overall5food5service5ambience5
    Me encantaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaas
  24. AG

    AnaG

    1 review

    2.0

    1 review

    Dined on May 11, 2022

    overall2food1service4ambience2
    La comida estuvo de lo peor. No creo que volvamos.
  25. OT

    OpenTable Diner

    Caribbean

    3 reviews

    5.0

    3 reviews

    Dined on May 8, 2022

    overall5food5service5ambience5
    Mothers Day
  26. NO

    NoemiO

    Caribbean

    2 reviews

    3.0

    2 reviews

    Dined on May 6, 2022

    overall3food3service5ambience4
    Comida mas o menos bien, buen servicio! Habia una construcción en proceso creo y no se veia mucho orden.
  27. OT

    OpenTable Diner

    New York Area

    1 review

    4.0

    1 review

    Dined on May 2, 2022

    overall4food5service5ambience5
    Great service, food was delicious our 1st time being there. I just wish since we did put we were celebrating our wedding anniversary we could have gotten something special even a happy anniversary from staff would have been nice. All and all we had a great time.
  28. AC

    AlfonsoC

    Denver

    4 reviews

    3.0

    4 reviews

    Dined on April 17, 2022

    overall3food3service2ambience1
    This doesn’t look like your traditional HRC. Decorations don’t match to what you usually find in other locations. They took too many liberties and ambience feels VERY different and I’m not sure it’s a good thing. Food was not great but good. Service could use some improvement. Server did the bare minimum and took his time speaking with a lot of staff and people who I assumed were not his customers as they weren’t seated. Only GREAT thing was the band. They were just playing covers, but they nailed every single one of them. I don’t know if I’ll be back considering so many other options with better food and better service. It’s shame, I really wanted to like it.
  29. OT

    OpenTable Diner

    Caribbean

    1 review

    5.0

    1 review

    Dined on April 10, 2022

    overall5food5service5ambience5
    La experiencia fue increíble. La comida y el servicio estuvo espectacular. Nos encanto la música. En fin la pasamos super brutal.
  30. NO

    NelsonO

    1 review

    5.0

    1 review

    Dined on April 9, 2022

    overall5food5service5ambience5
    A super friendly and cosy place all employees are super respectful family and all age friendly I recommend it
  31. AT

    AbrahamT

    Amarillo

    1 review

    3.0

    1 review

    Dined on April 1, 2022

    overall3food5service1ambience5
    We ordered several beers that the waiter told us they were finished. The food arrived at the table 1 hour later, the service was terrible because it took too long to bring beers and food.
  32. AA

    AngelA

    Caribbean

    1 review

    4.0

    1 review

    Dined on March 19, 2022

    overall4food4service4ambience5
    Awesome place. Great band. Excellent music. Good food. Some alcoholic drinks maybe somewhat expensive but they offer nice happy hours. Overall is a great experience!
  33. N

    Nerkii

    Caribbean

    1 review

    3.0

    1 review

    Dined on March 11, 2022

    overall3food3service5ambience2
    Excellent service, food was good but didn't taste fresh like the other Hard Rock Cafe's I've been to. The inside of the store is beautiful and their is a lot to look at. What really affected the rating so much was that their were flies. I had to shoo away 3 flies off my food the whole time.
  34. AJ

    AlondraJ

    Caribbean

    1 review

    5.0

    1 review

    Dined on March 5, 2022

    overall5food5service5ambience5
    Thank you to the waiter and the music and the dance of the waiters was so much fun
  35. KE

    KariE

    Chicago

    11 reviews

    5.0

    11 reviews

    Dined on February 21, 2022

    overall5food5service5ambience5
    We usually don't eat at chain restaurants but you take reservations so we broke our routine and we were so thrilled to learn we were going to get live music. Very happy with the legendary burger and steak salad.
  36. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on February 20, 2022

    overall5food5service5ambience5
    Excelente servicio. Muy buen ambiente y música. Todo limpio y ordenado.
  37. AH

    AlejandroH

    1 review

    2.0

    1 review

    Dined on February 13, 2022

    overall2food2service2ambience2
    Demasiado ruidoso, menú limitado. Personal lento al servicio.
  38. TH

    TiffaniH

    Atlanta

    8 reviews

    5.0

    8 reviews

    Dined on February 6, 2022

    overall5food5service5ambience5
    Had a great time! Food & service was great 👍🏾
  39. VC

    VanessaC

    Tampa

    1 review

    5.0

    1 review

    Dined on February 5, 2022

    overall5food5service5ambience4
    Great place to eat with family and friends. Live band kind of loud but the music was really good!

FAQs

Hard Rock Cafe - Ponce offers takeout which you can order by calling the restaurant at (939) 203-7079.

Hard Rock Cafe - Ponce is rated 4.5 stars by 39 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
9:30 PM
Booked 4 times today
Google Map for Hard Rock Cafe - Ponce

Street #2 KM 228.9, Ponce, PR 00717

Additional information

  • Neighborhood

    Ponce

  • Cuisines

    American, Comfort Food

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    Street Parking

  • Payment options

    AMEX, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Full Bar, Non-Smoking, Takeout

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