Hard Rock Cafe - Milano

Hard Rock Cafe - Milano 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. F

   Fabrizio

   Milan1則評論

   5.0

   在6天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 4

   Ottima cortesia, servizio impeccabile bartender molto competente consigli preziosi
   

   Hard Rock Cafe - Milano已在5天前回覆

   Ciao Fabrizio, grazie di cuore per la tua recensione! Siamo felici che la tua esperienza sia stata positiva. Speriamo di rivederti presto da Hard Rock Cafe Milan.
   

   請問這對你有幫助嗎？

2. a

   andrea

   France1則評論

   3.0

   在2025年4月29日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 4
   4. 氛圍 3

   Food arrived warm and really expensive. 3 burgers+ 3 drinks 95 Eur!!!!!
   

   Hard Rock Cafe - Milano已於2025年4月30日​回覆

   Hi Andrea, Thank you for your review. We’re sorry to hear that your experience didn’t meet expectations. Your feedback is important to us, We hope to have the chance to welcome you back for a better experience next time!
   

   請問這對你有幫助嗎？

3. M

   Marianne

   慕尼黑2則評論

   3.0

   在2025年4月22日用過餐

   1. 整體 3
   2. 食物 3
   3. 服務 2
   4. 氛圍 3

   Das Restaurant machte auf uns einen eher schmuddeligen Eindruck. Die Toiletten waren eine Katastrophe. Schmutzig, der Boden klebrig, kein Toilettenpapier. Die Bedienung war unaufmerksam, mn musste immer mehrmals rufen. Das Essen kam gestaffelt, obschon es nicht viele Leute hatte. Im Fanshop hatte es eine unfähige MA, die darum sehr langsam war, wir standen schlussendl. etwa 20min. an der Kasse. Es ist auf jeden Fall nicht mein Favoriten HRC. Der Spirit vom HRC war überhaupt nicht zu spüren!
   

   Hard Rock Cafe - Milano已於2025年4月24日​回覆

   Dear Marianne, Thank you for your feedback. We are sorry to hear that your experience did not meet expectations. Providing attentive and efficient service is very important to us and we are sorry for the problem you encountered. We will review the incident internally to ensure improvements. We appreciate your visit and hope to have the opportunity to provide you with a better experience in the future. Sincerely
   

   請問這對你有幫助嗎？

4. V

   Virginie VIP

   Los Angeles30則評論

   5.0

   在2025年4月15日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Toujours très bien reçus dans ce hard rock café. Fabiano est un très bon manager et son équipe est au top.
   

   Hard Rock Cafe - Milano已於2025年4月17日​回覆

   Dear Virginie, thank you for the 5 stars, we’re so glad to hear that you enjoyed your experience with us! We look forward to welcoming you soon. You Rock!
   

   請問這對你有幫助嗎？

5. T

   Tracy

   Lancashire2則評論

   5.0

   在2025年4月3日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Fantastic night which included great live music too!
   

   Hard Rock Cafe - Milano已於2025年4月5日​回覆

   Hi Tracy! 💜 Thank you so much for your wonderful review — we’re thrilled to hear you had a fantastic night with us and enjoyed the live music, cocktails, and the whole vibe! 🎶🍹 It means a lot to know you’d recommend us, and we can’t wait to welcome you (and maybe your little ones or furry friends!) back again soon. Rock on, Hard Rock Cafe Milan 🎸
   

   請問這對你有幫助嗎？

6. S

   Sedat VIP

   Orlando12則評論

   5.0

   在2025年4月2日用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great food, and always good vibes with the music..🤩🤩🤩
   

   Hard Rock Cafe - Milano已於2025年4月3日​回覆

   Dear Asli, thank you for the 5 stars, we’re so glad to hear that you enjoyed your experience with us as you are a true Hard Rock Lover! We look forward to welcoming you soon. You Rock!
   

   請問這對你有幫助嗎？

7. R

   Robert

   Fayetteville1則評論

   1.0

   在2025年4月2日用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 2

   We ordered the nachos for a starter, chicken, and rib eye. After waiting 20 minutes we asked where our starter was and were told they made a mistake and would bring all food at once. We said no because the main course would get cold while eating the starter. There wasn’t room on the small table anyway. After another wait the starter was brought out. The chicken was dry, the steak was fatty and rare instead of medium as ordered. The onion rings were cold and had to be sent back. The waitress was apologetic and said they would comp us for the onion rings. Water was never refilled and after finishing our meal we waited 10 minutes for our check and finally had to ask for it. We have eaten at Hard Rock Cafe’s all over the world. This was the worst experience we have ever had. We won’t eat here again and won’t recommend it to our friends.
   

   Hard Rock Cafe - Milano已於2025年4月3日​回覆

   Dear Robert, We sincerely apologize for the experience you had during your visit, this does not reflect the standard of service we aim to provide, and we will be addressing this issue with our team immediately to prevent it from happening in the future. Your feedback is invaluable to us, and we hope to have the opportunity to make it right in the future. Please do not hesitate to reach out to us directly if you decide to give us another chance.
   

   請問這對你有幫助嗎？

8. L

   Ludger

   Barcelona2則評論

   4.0

   在2025年3月24日用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 4
   4. 氛圍 5

   Die Speisen waren sehr gut. Es gibt hier Pepsi statt Coke. Das Personal war sehr zuvorkommend und sehr aufmerksam. Alle Wünsche wurden sofort erledigt. Das man zur Restaurantkasse gehen musste um zu bezahlen war eine Besonderheit dieses Restaurants, so hab ich das noch in keinem anderen HardRockCafe gesehen.
   

   請問這對你有幫助嗎？

9. OT

   OpenTable食客

   Bristol1則評論

   1.0

   在2025年3月13日用過餐

   1. 整體 1
   2. 食物 4
   3. 服務 1
   4. 氛圍 1

   Have been to many, many hard rock cafes which have not needed a review as they are all great but this was by far the worst. Ignored, little to no service. atmosphere was terrible saw 5 tables arrive after and leave before us and all we had was a meal and 3 cocktails each over 2 hours when we wanted to make the most of happy hour.
   

   Hard Rock Cafe - Milano已於2025年3月17日​回覆

   Dear Guest, We sincerely apologize for the experience you had during your visit, this does not reflect the standard of service we aim to provide, and we will be addressing this issue with our team immediately to prevent it from happening in the future. Your feedback is invaluable to us, and we hope to have the opportunity to make it right in the future. Please do not hesitate to reach out to us directly if you decide to give us another chance.
   

   請問這對你有幫助嗎？

10. C

    Cedric

    New York City1則評論

    5.0

    在2025年3月6日用過餐

    1. 整體 5
    2. 食物 5
    3. 服務 5
    4. 氛圍 5

    Comme dans celui de Bruxelles, Paris, New-York, on voulait faire celui de Milan et nous avons etait conquis
    

    Hard Rock Cafe - Milano已於2025年3月8日​回覆

    Cher Cedric, Merci infiniment pour votre commentaire élogieux ! Nous sommes ravis de savoir que vous avez passé un excellent moment chez nous. Vos compliments sont très précieux pour nous et nous motivent à continuer à offrir le meilleur service possible. Nous espérons vous revoir bientôt pour une autre expérience tout aussi agréable ! Cordialement,
    

    請問這對你有幫助嗎？