Hard Rock Cafe Malta

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1. RV

   RenaeV

   London

   1 review

   2.0

   1 review

   Dined 2 days ago

   overall2food1service3ambience1

   The food was of poor quality, the country burger was ordered and no mention of spice, when order came there was some spicy sauce in the burger, spoke to the manager, who was like yes it’s spicy, so I said where on the menu does it state that. He then got the burger re made, at this point chips was cold, both burgers came and one person in my party had a hair on her burger, which put her off, felt sick, didn’t eat the food from there and left hungry. The temperature inside the restaurant was so hot and uncomfortably unbearable, we was all sweating. Ask if the can put down the air con, that was the lowest, so there must have been something wrong with it, they didn’t tell anyone. The service unfortunately was very very slow, there was only 1 person running around, he done as best as he could, however was not acceptable. It was a 9th birthday the reason we attended, I brought a cake and the was supposed to put it in the fridge, they didn’t, when the cake came out it was all melted and looked awful, not what you expect from a well known all over the world establishment like that, so disappointed and I will never be returning again!!

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2. CB

   CButtigieg

   1 review

   5.0

   1 review

   Dined 6 days ago

   overall5food5service4ambience5

   We were inside it was perfect, the food was amazing we had nachos and cumbo and slides to share. And we made use of the happy hour excellent. Or booking was at 5 we left at 10pm. Definitely be back

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3. V

   Valourobi

   Malta

   1 review

   4.0

   1 review

   Dined on August 7, 2022

   overall4food4service4ambience3

   Overall it was good but the Level of music was really loud. We were 5 but one of us was served later witch was not quite nice. It is definitly not my favourite restaurant on Malta but I cannot say it was bad.

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4. LC

   LisaC

   Malta

   1 review

   3.0

   1 review

   Dined on August 6, 2022

   overall3food2service2ambience4

   Great location. Disinterested staff. Took order swiftly, returned with food. No interaction and no checking to see if we were happy or needed anything. Ordered same food that we had eaten at the Hard Rock cafe, Picadilly circus, which had been great. No comparison. Bland, boring food and poor service. Poor memorabilia too. Save your money and eat elsewhere.

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5. DB

   DonnahB

   Malta

   1 review

   5.0

   1 review

   Dined on August 6, 2022

   overall5food5service5ambience5

   Food and service were excellent! Waiter was really helpful and outgoing. Deserts are a bit expensive however food is worth it.

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6. KB

   KeithB

   Malta

   1 review

   5.0

   1 review

   Dined on August 2, 2022

   overall5food5service5ambience4

   Great service and food, Raj is a brilliant waiter how he remembers the orders without writing anything down and remembers your name the next day, fantastic.

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7. CB

   CharlotteB

   Malta

   1 review

   2.0

   1 review

   Dined on August 2, 2022

   overall2food3service1ambience4

   Food was okay and the view was nice. Unfortunately we had to wait at least 20 minutes for our first drink (Just a pepsi...) and also had to wait a really long time for our food. The ice cubes in the drinks were also melted.

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8. LM

   LianneM

   Yorkshire

   7 reviews

   5.0

   7 reviews

   Dined on July 31, 2022

   overall5food5service5ambience5

   Excellent as food, service and ambience as always. Keep it up, will return soon!

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9. C

   Clarkey

   Limerick

   3 reviews

   1.0

   3 reviews

   Dined on July 30, 2022

   overall1food1service1ambience1

   We were ignored from the moment we arrived so left after 15 minutes

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10. LC

    LeeC

    London

    1 review

    3.0

    1 review

    Dined on July 30, 2022

    overall3food3service4ambience2

    This is my 9th hard rock and sadly not the best. The hard rock vibe really isn’t captured. The music wasn’t a key part of the room, the nostalgia on the walls was few and far between. The service tbh was good and our server was quite proud of where he works and interacted with my kids awesomely. Drinks were fine if not a little slow, a few apple juice, a glass of Gavi (very good btw) and local beer on tap (cisk) must be on the only place on the island on tap nowadays. The food was good 3 kids meals, legendary burger and salmon noodle salad. The kids food was fine and the kids liked it, my burger was good and what I would expect from HRC, the noodle salad was quite poor. The salmon cooked on the grill but the noodles were bland with no sauce and quite disappointing. On the whole we had a good family time together but it didn’t rock like other HRC venues. Will always return to Hard rock given our past experiences and amazing times this one just needs a little more rock!

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11. SS

    SarahS

    Malta

    1 review

    1.0

    1 review

    Dined on July 24, 2022

    overall1food1service1ambience1

    I questioned if this was a genuine Hard Rock Café. The live music was too loud for the space. My sister-in-law is vegetarian and there was hardly any choice for her apart from the vegetarian burger which she said was slimy and not nice at all. She did enquire about the beer battered fish but was informed it would be cooked in the same oil that the meat is cooked in. I've been to several HRC's and have always enjoyed them, especially the ribs. I had been looking forward to having them again but they were so fatty I gave up trying to find the actual meat. We both found the fries to be dry, powdery and inedible. The staff were sitting around chatting with the 'chefs' frequently popping into the restaurant to chat with staff at the bar. The manager was unconcerned and indifferent about our comments and dissatisfaction and only reduced our bill by a measly 10% (that didn't even cover the cost of one soft drink) I would not recommend going there and will think twice about going to any again as it's not cheap and we were very dissatisfied.

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12. JM

    JohnM

    Malta

    1 review

    5.0

    1 review

    Dined on July 23, 2022

    overall5food5service5ambience5

    Excelent experience! I love this place! The food is amazing, the music is perfect.

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13. RA

    RosA

    1 review

    4.0

    1 review

    Dined on July 22, 2022

    overall4food3service4ambience3

    They did have cold still water. They provided ice but one would expect that a restaurant doesn't run out of old water. Also this time round our burgers were over cooked not juicy at all

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14. GK

    GeorgeK

    1 review

    1.0

    1 review

    Dined on July 21, 2022

    overall1food1service1ambience1

    We arrived at 8.50 and we were seated at the bar until our table was ready. After 5-10 minutes we were indeed led to our table. About 20 minutes later the waiter came to take our order. After another 30 minutes the same waiter came asking us to repeat our order. At 10.00 we asked the supervisor to tell us what is going on with our order and about 5 minutes later, after we saw the waiter lie to the supervisor that the order was taken (without mentioning that the order was taken twice in a period of 50 minutes) another waiter went to the table next to us, to prepare it for someone else, and told us that our drinks are on their way! We got up, we told them that we want them to cancel the order, that they should be ashamed because they didn’t even offer us a glass of water while waiting for a whole hour and we left. I don’t know if the food is good or not, I don’t know if the value represents the quality of the food, but what I do know is the since they cannot manage full house situations they should either avoid having them (less reservations) or hire more staff. Very disappointing experience!

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15. AG

    AnneG

    1 review

    1.0

    1 review

    Dined on July 21, 2022

    overall1food2service1ambience1

    The service was a disaster, we waited more than an hour before we could eat. And all our requests took time. And then there was too much noise, very complicated to discuss.

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16. SI

    SharonI

    1 review

    1.0

    1 review

    Dined on July 21, 2022

    overall1food3service3ambience2

    We went to pay using the birthday voucher i just received for this month and they told us that i cant use it as i need to phone customer first. This was not right as there was no where written on my email that i had to contact customer care before using the voucher. I used it many times before and the manangent on duty was really rude saying no and did not even check or let me explain. I am afraid i will not visit again the restaurant.

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17. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on July 21, 2022

    overall5food5service4ambience5

    Bartender was super nice and helpful. If you have a hotel in Valletta take a taxi or scooter it’s a bit or a walk.

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18. KN

    KaterinaN

    1 review

    1.0

    1 review

    Dined on July 15, 2022

    overall1food2service1ambience1

    I had a reservation at 8:30 pm outside for two. I arrived 7:30 pm. I told the hostess I'll go inside to buy a t-shirt (I took 10 to 15min) I go outside for my reservation and she told me at this moment I don't have a table outside. So we sat at the bar till a table is empty. We had a drink at the bar, the barman asked if we will eat so we said we are waiting for are table. After finishing are drink I asked to pay. After paying the hostess came to me 8:50 and told me my table is ready. I said no thank you. That is why a made a reservation! And arrived earlier but,this was not acceptable.

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19. L

    Loranee

    1 review

    5.0

    1 review

    Dined on July 12, 2022

    overall5food5service5ambience5

    The staff was amazing! They were so friendly & made sure everything was alright! The food was also really delicious.

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20. MJ

    MatthewJ

    1 review

    5.0

    1 review

    Dined on July 11, 2022

    overall5food5service5ambience5

    Service was amazing, our waiter was very attentive, polite and friendly. Can’t remember his name. Food was also great!

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21. AC

    AlisonC

    1 review

    5.0

    1 review

    Dined on July 5, 2022

    overall5food5service5ambience5

    Once we got there we Loved it! Cheers Raj great guy great service fab cocktails too

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22. SB

    SebastienB

    1 review

    5.0

    1 review

    Dined on July 3, 2022

    overall5food5service5ambience5

    Un restaurant très sympa. Une équipe chaleureuse. Les plats servit sont très beau et très bon. Je recommande fortement ce restaurant avec sa boutique.

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23. MV

    MiraneV

    Malta

    1 review

    5.0

    1 review

    Dined on July 3, 2022

    overall5food5service5ambience5

    Friendly and nice stuff, will return for sure again.

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24. J

    Juri

    1 review

    5.0

    1 review

    Dined on July 2, 2022

    overall5food5service5ambience5

    Thank you! Everything was perfect. We enyoyed it!

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25. MF

    MariaF

    1 review

    5.0

    1 review

    Dined on June 25, 2022

    overall5food5service5ambience5

    Would definetly recommend going there. It was smaller than i anticipated but the energy there and the staff were amazing. Food was excellent and i would recommend sitting outside - especially if you go in the evening.

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26. BE

    BurakE

    1 review

    1.0

    1 review

    Dined on June 21, 2022

    overall1food1service1ambience2

    Despite reservation we were not given the table that we wanted, saying the grace time was over despite itwas not. When takimg our orders; the manager/waiter found our orders “meaningless”, asking my wife why she was not drinking alcohol and telling me that CISK (which I wanted to order) was bad and I should order Guiness. We tried to ignore these comments for the sake of the Hard Rock Spirit. However, I would never go there. Not to mention that we got our food almost an hour later.

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27. JV

    JosephV

    1 review

    4.0

    1 review

    Dined on June 18, 2022

    overall4food3service2ambience4

    Service could have been better. A lot of clients few waiters.

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28. G

    Gooner

    London

    1 review

    5.0

    1 review

    Dined on June 17, 2022

    overall5food5service5ambience4

    Good food good service... Happy hour cocktails GREAT!!

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29. T

    Tess

    1 review

    3.0

    1 review

    Dined on June 16, 2022

    overall3food3service2ambience2

    The staff are not so professional. The service is very long.

    Report
30. ND

    NatashaD

    1 review

    5.0

    1 review

    Dined on June 11, 2022

    overall5food5service5ambience5

    Very good food and affordable.. will be back soon.

    Report
31. JA

    JamesA

    London

    1 review

    2.0

    1 review

    Dined on June 9, 2022

    overall2food3service1ambience2

    Need more waiting staff, 2 waiters and a manager isn’t enough for that many covers. Expect to be waiting a while for your food and drinks…

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32. KW

    KennethW

    1 review

    5.0

    1 review

    Dined on June 3, 2022

    overall5food5service5ambience5

    Had Super service from Raj and Mario and the Young Beautifull girl who checked us in. It was our Daughter Sam,s Birthday and everything, Food, Service, ambience was Superb, And Raj made the evening for us a Night to remember. We shall be back. Mr Ken Attard

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33. TB

    TraceyB

    London

    3 reviews

    1.0

    3 reviews

    Dined on May 31, 2022

    overall1food1service1ambience1

    No staff. Very poor experience. Had to wait 1.5 hours for food which was then delivered cold. No communication as to the wait. Had child with us who had no dinner delivered at all. Had to complain but manager had given up due to staffing problems. Walked out without eating- didn’t pay for drinks either. Overall a very bad experience and they weren’t busy..but 2 waiters isn’t going to cut it. I would avoid over summer 2022- certainly not as good as other hard rock restaurants I’ve been to

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34. AD

    AndreaD

    1 review

    4.0

    1 review

    Dined on May 28, 2022

    overall4food5service5ambience4

    Very friendly stuff , a little bit too cold ( air condition) I personally was disappointed because there was no apple cobbler on the menu

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35. OT

    OpenTable Diner

    Malta

    1 review

    3.0

    1 review

    Dined on May 27, 2022

    overall3food5service3ambience5

    Food was great but the they were understaffed and it took an hour for our food.

    Report
36. PK

    PeterK

    1 review

    1.0

    1 review

    Dined on May 26, 2022

    overall1food1service1ambience1

    Well, there is no good way to say this, so here it is: Half of the menu is unavailable… Service takes forever Food order takes an hour Chicken was dry and run over with a truck. And on top of all this they had an audit ongoing with an manager hitting the crap out of a laptop next to us and on the other side they were auditing receipts… I have been to about 30 hard rocks worldwide but never more here, just pure awful.

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37. MB

    MarinaB

    1 review

    4.0

    1 review

    Dined on May 24, 2022

    overall4food3service4ambience2

    It was Nice the service whas good and nice place on the water.

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38. FP

    FrancescaP

    1 review

    4.0

    1 review

    Dined on May 21, 2022

    overall4food4service5ambience4

    Great food and ambience. Portions are quite generous, so I would consider adding a note in the menu such as "starter portions available on request"

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39. N

    Nicolec

    1 review

    4.0

    1 review

    Dined on May 21, 2022

    overall4food5service5ambience4

    The food was amazing but cocktail prices are a bit high and not as good as I was expecting

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40. F

    Fran

    1 review

    5.0

    1 review

    Dined on May 19, 2022

    overall5food5service5ambience4

    The service was amazing very Friendly staff, they took very great care for allergies and making sure it was a pleasurable dining experience!

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