Hard Rock Cafe - Gdansk

Hard Rock Cafe - Gdansk reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   János

   Poland1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   They were well informed and careful about gluten intolerance. Thank you!
   

   Hard Rock Cafe - GdanskResponded 3 days ago

   Thank you so much for your kind words! 😊 We’re very happy to hear that you felt well taken care of regarding your gluten intolerance — guest safety and comfort are extremely important to us. We hope to welcome you back again soon for another great experience!
   

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2. P

   Peter

   Poland1 review

   3.0

   Dined on April 16, 2025

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 2

   I’ve been to many Hard Rocks throughout the world & the Dansk Hard Rock doesn’t have the classic feel. Most dining is outside so no music & memorabilia to look at. The staff were great & explained they could only serve Steak well done for some reason but as we ordered a good cut that should have been OK. It was the worst I’ve ever had, dry & gristly, I’m not sure how it was cooked but there was no char. Really disappointing as we love the Hard Rock brand
   

   Hard Rock Cafe - GdanskResponded 3 days ago

   Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear that your visit did not meet the expectations you have come to associate with the Hard Rock brand. While we’re glad to hear our staff took good care of you, we deeply regret that the atmosphere and especially the quality of your steak were disappointing. This is not the standard we aim for, and your comments have been shared with both our kitchen and management teams to ensure we address these issues immediately. We would love the opportunity to welcome you back and deliver the true Hard Rock experience that you know and love.
   

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3. N

   Nicolai

   Poland1 review

   4.0

   Dined on April 3, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Our server was amazing. Our waiter checked up on us every 10 minutes. It was a slow day, so not many people but the music was good and loud enough without being disturbing. The soda machine was broken when we were there, but I doubt it's a common occurrence and we got alternative drinks. The food was good although privey.
   

   Hard Rock Cafe - GdanskResponded 3 days ago

   Thank you so much for your thoughtful feedback! 😊 We're thrilled to hear that you enjoyed the service, the atmosphere, and the music during your visit. It's great to know that your server made you feel well taken care of throughout your meal. We apologize for the inconvenience with the soda machine — you're right, it's not a common occurrence, and we appreciate your understanding. We're also glad we could offer you good alternatives. We hope to have the pleasure of welcoming you back again soon!
   

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4. J

   Jason

   Poland6 reviews

   1.0

   Dined on March 11, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Pretty poor experienced caused by a staff member refusing to supply me with 2 x BBQ dips instead of 1x BBQ and 1x Honey & Mustard Demanding I pay more to swap a dip that costs no more is pretty poor and it’s basically cost you a customer - next time I’ll go to Billy’s when in Gdańsk for American style food
   

   1 person found this helpful

5. M

   Mikhail

   Poland1 review

   5.0

   Dined on January 18, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Klimatyczne miejsce. Doskonała kuchnia w stylu amerykańskim. Polecam!
   

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6. A

   Alisha

   Poland1 review

   5.0

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Gosia our waitress was very kind. Food and drinks were lovely.
   

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7. E

   Ewa VIP

   Philadelphia108 reviews

   5.0

   Dined on December 26, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience! Food was really good. Service as well.
   

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8. E

   Emma

   Poland1 review

   5.0

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely service as soon as we walked in the door, lovely servers and food was delicious, they even went above and beyond to give one of our guests a dessert for their birthday. so grateful for the visit and if we return to Gdansk will definitely return, massive thank you to Ewelina for everything :)
   

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9. N

   Natalia

   Poland1 review

   5.0

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wspaniałe miejsce! Pyszne jedzenie, cudowna obsługa. Bardzo polecam szczególnie alergikom: kelnerka spytała o ewentualne alergie i upewniła się, żeby wszystko przebiegło jak trzeba. Klimat, muzyka, wszystko nam się podobało. Na pewno będziemy wracać!
   

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10. O

    Olivia

    London1 review

    5.0

    Dined on December 6, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Igor was a great host. He was friendly and professional. He looked after us very well!
    

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