Hard Rock Cafe - Four Winds Casino

4.3
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105 Reviews
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$30 and under
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American

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Fun
Casual
Hard Rock Cafe Four Winds is located at Four Winds Casino Resort, a premier gaming resort. Our 12,000-square-foot Cafe is located adjacent to the gaming floor and spans two levels with a live performance stage, where local and regional bands play each week. From winning big on the casino floor to our exhilarating live events, there is always something exciting happening at Hard Rock Cafe Four Winds.
What 105 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
4.4
service
4.5
ambience
4.1
value
Noise · Moderate
83% of people would recommend it to a friend
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L
Luvthisplace
Indiana
25 reviews
Dined on August 1, 2020
Overall5food5service5ambience5

My wife and I enjoyed our dinner at the Hard Rock Cafe! The food was excellent and the service was fantastic. We will return soon.

Hard Rock Cafe - Four Winds Casino
Responded 6 days ago

Thank you for your review and for choosing to dine at Hard Rock Cafe Four Winds. We are glad you and your wife enjoyed your recent visit. We will share your comments with our team and look forward to you visiting us again soon. Have a wonderful day.

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KL
vipKathyL
Grand Rapids
30 reviews
Dined on July 31, 2020
Overall5food5service5ambience5

It was great to go back to our favorite place finally. It was definitely different with the masks and spacing rules but we still enjoyed the time with our favorite servers! We missed the band and dancing but are hoping that will all return soon.

Hard Rock Cafe - Four Winds Casino
Responded 7 days ago

Thank you for your review and for choosing to dine at Hard Rock Cafe Four Winds. We are glad you enjoyed your recent visit. We will share your comments with our team and look forward to you visiting us again soon. Have a wonderful day.

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EK
EvaK
1 review
Dined on July 29, 2020
Overall3food5service1ambience5

We had the worst waitress ever. Waited at least 20 min for her to come take our order. Waited 30 min for dinner which is okay. We had the burger and ribs food was great. Even had a lot of leftovers. The waitress never came back to ask if we were okay or needed anything else. I had to flag another waitress to fill our drinks. Then I had to ask someone else for containers and our bill. That's when our waitress noticed someone else helping us out she came and dropped off the bill. Total time for dinner and waiting was 2 hours and 10 min. Maybe she was overloaded or had a bad day. That's okay it's just frustrating that I try to plan a short trip with my husband after working all day and driving an hour and a half. Thank God the food was great..

Hard Rock Cafe - Four Winds Casino
Responded 7 days ago

Thank you for your review. We are glad you and your husband enjoyed your entrees. We will share your comments with our team and would like to learn more about your recent dining experience. Have a wonderful day and thank you for choosing to dine at Hard Rock Cafe Four Winds.

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AW
AriannaW
1 review
Dined on July 19, 2020
Overall4food3service5ambience5

Server was GREAAT. Super friendly. Prime rib definitely did not look or taste like a normal prime rib though. Fries were good.

Hard Rock Cafe - Four Winds Casino
Responded on July 22, 2020

Thank you for your review. We are glad you enjoyed your server and fried on your recent visit. We will share your comments with our team and hope you can visit us again soon. Thank you for choosing to dine at Hard Rock Cafe. Have a wonderful day.

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OT
OpenTable Diner
1 review
Dined on July 18, 2020
Overall5food5service5ambience5

Wonderful place and food. The hamburgers are delicious

Hard Rock Cafe - Four Winds Casino
Responded on July 27, 2020

Thank you for your review. We are glad you enjoyed your recent visit. We will share your comments with our team and hope you can visit us again soon. Have a wonderful day.

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MZ
MarciaZ
Chicago
4 reviews
Dined on July 11, 2020
Overall4food4service4ambience4

We had a reservation for 12pm, the restaurant opens at 12pm. We arrived at 12pm - doors closed, no sign of staff. We went in and found the staff all clustered around the bar. We asked if we could seated , they said no, not ready. We were finally allowed back in a 12:10. We were offered no apology and the hostess acted like we were a complete imposition. If you advertise that you are open at 12pm, you a need to open at 12pm.

Our server was very good, food was very good.

DV
DavidV
1 review
Dined on July 10, 2020
Overall1food1service3ambience2

Hard Rock Cafe cut it's menu severely. We had the mac and cheese and it was completely different from past experience. It was very dry with hardly any sauce. The BBQ pork was fair at best. Really wanted the bruschetta but they took it off the menu. They said they didn't have enough staff for everything. They had enough for prime rib, but not the best appetizer on the menu. Sad.

r
rclc
Grand Rapids
10 reviews
Dined on July 9, 2020
Overall5food5service5ambience5

Very nice even with the social distancing and face mask going on do to COVID 19 enjoyed ourselves

LC
LynnC
1 review
Dined on July 7, 2020
Overall4food5service5ambience3

The filet mignon was excellent; tender, juicy & cooked just the way I ordered it!

J
John
Grand Rapids
2 reviews
Dined on June 29, 2020
Overall4food5service5ambience4

Hhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh

KL
KatrinaL
1 review
Dined on June 26, 2020
Overall4food4service4ambience5

Everything was great except I was disappointed in the limited menu. If I had know I would not have come. There was not much I wanted from the limited menu. I wish open table had noted about the menu when I made my reservations. The food, service and entertainment was very good. Thank you. Katrina Lanie

PO
PeterO
1 review
Dined on June 25, 2020
Overall5food4service5ambience4

The service was excellent and the food was very good. Would have rated the food excellent but the rack of ribs was overly done on one end and too tough to chew. The noise level was high for us but we are seniors and like it quiet but know Hard Rock is not always that way. Overall a wonderful experience and we would definitely return.

H
Heidi
Chicago
8 reviews
Dined on June 22, 2020
Overall3food5service3ambience3

Food was great once we finally received it. Service with everything was slow. Getting drinks took a while, and our apps took a while then the entrees came twenty minutes later. Server dropped off and didn't return to ask if we needed anything else. Finally flagged her down and just asked for the check

OT
OpenTable Diner
Indiana
1 review
Dined on June 20, 2020
Overall5food5service5ambience5

Atmosphere was great and so was the food. Only reason I gave it 4 stars instead of 5 is the small menu.

DJ
DanJ
Chicago
7 reviews
Dined on June 20, 2020
Overall5food5service5ambience5

We sat outside for lunch,. Food and service was good,. They had a guy singing and playing guitar and he was good. A fun day with beautiful weather,

KL
vipKathyL
Grand Rapids
31 reviews
Dined on March 7, 2020
Overall5food5service5ambience5

We had a great time!!

TJ
TanyaJ
Chicago
1 review
Dined on March 6, 2020
Overall5food5service5ambience5

Awesome as always. Always have good service wait staff is always great

KL
vipKathyL
Grand Rapids
31 reviews
Dined on February 29, 2020
Overall5food5service5ambience5

The 1985 band is our favorite and gets better every time we see them! The place was packed ... the dance floor was packed ... we had a fantastic time!! Thanks for always bringing them back! We love to party with y’all!

KL
vipKathyL
Grand Rapids
31 reviews
Dined on February 28, 2020
Overall5food5service5ambience5

Had a blast as usual! ❤️

PH
vipPamH
Chicago
2 reviews
Dined on February 22, 2020
Overall1food1service2ambience4

All of our food was cold with the exception of the pretzel rolls appetizer that we ordered. The waitress was great and so apologetic. After a long while the manager stopped by and basically confirmed our food was served cold and then proceeded to say that she took them off our bill and “just changed us for our appetizer.” Seriously?!! Such poor customer service.

KL
vipKathyL
Grand Rapids
31 reviews
Dined on February 21, 2020
Overall5food5service5ambience5

We always have a good time - dancing and singing along with the bands. 💃🏼🕺

DB
DebbieB
Indiana
2 reviews
Dined on February 16, 2020
Overall5food5service5ambience5

Great service - food and table was ready when we walked in.

RG
RonG
Grand Rapids
2 reviews
Dined on February 16, 2020
Overall1food1service3ambience3

While the bruschetta had good flavor, the bread was soooo hard we couldn’t cut it with a knife!!!!! Inedible!!!
Chicken fingers were so spicy we couldn’t eat. They were in the menu as chicken fingers,,, no spicy mentioned in the description.
Overall pretty disappointing!!!

DN
DonN
Indiana
5 reviews
Dined on February 15, 2020
Overall5food4service5ambience5

Valentines

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o
opentablecynthia608
1 review
Dined on February 15, 2020
Overall2food2service4ambience3

Very disappointing visit. We could not order off the regular menu. I wanted to get the margarita trio, but no go. I ordered a craft beer, but they were out. We wanted to order bbq, but it was unavailable even though the website menu had it and the signs in front of the restaurant had pictures of bbq too. I ordered a burger and fries. I asked for the special sauce that the menu described for the fries, but no sauce. The waitress didn't even know what it was! My husband's bloody mary was bland and unimpressive although he asked for a spicy drink.

We also didn't know that patrons could smoke in the restaurant area. It was gross! They have the whole casino to smoke, so why the restaurant, too?

The waitress was good and very apologetic. I am sure these things make her job very difficult.

s
sherryc
Chicago
3 reviews
Dined on February 15, 2020
Overall1food1service1ambience3

Limited menu, service was terrible. Waited along time even with reservations.

PG
PatG
1 review
Dined on February 15, 2020
Overall5food5service5ambience5

Get the twisted Mac!!! Sooo good. Staff is so friendly there

KL
vipKathyL
Grand Rapids
31 reviews
Dined on February 14, 2020
Overall5food5service5ambience5

We had some friends join us who had never been there before. We all had a great time. Great food and music! ❤️

SD
StephenD
Indiana
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

Took my wife there for Valentines Day. They had a absolutely awesome Valentines Day Special for 2. Service was great and the food came out in a timely manner. We definitely would go back again.

KL
vipKathyL
Grand Rapids
31 reviews
Dined on February 7, 2020
Overall5food5service5ambience5

We had a great time as usual! The food was delicious. The band (Sushi Roll) was awesome! Love to dance! ❤️

BM
BonnieM
Chicago
7 reviews
Dined on February 1, 2020
Overall1food2service2ambience3

We were seated right away. Our waitress came over and we ordered our drinks and two hamburgers. We enjoyed our drinks very much. An hour later our waitress came over and asked if we wanted another drink. I told her we would like our burgers because it has been over an hour and we had a concert to go to. I had seen people around us sitting down after us and receiving their food beer us. The waitress went to check on our order. A manager then came out and said there was a mix up in the kitchen and offered us a free dessert. We declined because we were now running late for our concert. He then took my husband’s Casino Player’s Card number and his phone number. He said he would see what he could do and call him. We finally got our food but had to eat it so fast that it wasn’t enjoyable. It’s been two days now and we have NOT heard from anyone at Hard Rock Cafe!

KL
vipKathyL
Grand Rapids
31 reviews
Dined on January 31, 2020
Overall5food5service5ambience5

We had a great time! Libido Funk always delivers a great show. Packed place but fun!

JO
JOHNB
Indiana
1 review
Dined on January 31, 2020
Overall5food5service5ambience5

It was show night so the menu was limited in choice. The chop chicken salad was fantastic! I have to say it was the best salad I have ever had!

OT
OpenTable Diner
1 review
Dined on January 27, 2020
Overall4food2service4ambience5

The atmosphere is amazing and the service was good. The appetizers we orders were great. For dinner, I had the BBQ platter with brisket, pulled pork, and baby back ribs...the ribs were the toughest ribs I’ve ever been served, the brisket was just okay, and the pulled pork was way overcooked!

OT
OpenTable Diner
Chicago
1 review
Dined on January 18, 2020
Overall2food2service2ambience3

America concert for my birthday.

FK
FrankK
Grand Rapids
1 review
Dined on January 18, 2020
Overall3food3service2ambience3

Took way too long to get a drink even after being seating and during the meal.

DB
DanyB
1 review
Dined on January 10, 2020
Overall3food3service1ambience5

Had reservations and called to let them know we would be 15 minutes late but on our way and having dinner and drinks all night there, to please hold our table. They said okay. We arrived 8 minutes past our reservation time and one girl looked at us like she had no idea, then another girl (who must have taken my call) said absolutely right this way, while the first girl gave us and her a dirty look and argued with her while she was trying to seat us at our table. I apologize to the nice girl and she said, it was not a problem at all.
Service after that was so-so. At first our waitress was great! Then she was nowhere to be found when we wanted to order dinner. Finally ordered dinner but no where to be found for more rounds of drinks. We had a blast with our party and wasn’t upset but also wasn’t impressed by the staff or service. Food was good until the bill came and it was like fine dining more mediocre food. Band was fun, dancing was fun. It was an experience. Prices are definitely priced way too high for quality of food. I was hoping it be a new spot to hit regularly but wasn’t that impressed.

KL
vipKathyL
Grand Rapids
31 reviews
Dined on January 10, 2020
Overall5food5service5ambience5

Our son was home from his navy deployment for a visit. What better place to party than Hard Rock!! We brought the whole family and had a great time!

DS
vipDianeS
Indiana
2 reviews
Dined on December 27, 2019
Overall5food4service5ambience5

Dinner before the concert at Four Winds.

SB
SherryB
1 review
Dined on December 14, 2019
Overall3food2service4ambience4

Service was great, food quality I would consider to be sud par. My friend ordered the prime rib rate and what was brought was medium to medium well done..sent it back, ordered a burger medium well and was very well done , very dry.

Hard Rock Cafe - Four Winds Casino
Responded on December 26, 2019

Thank you for your review and for choosing to dine at Hard Rock Cafe Four Winds. We will share your comments with our team. Have a wonderful day.

Report

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Hard Rock Cafe - Four Winds Casino is rated 4.3 stars by 105 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.