Hard Rock Cafe - Four Winds Casino
My wife and I enjoyed our dinner at the Hard Rock Cafe! The food was excellent and the service was fantastic. We will return soon.
Thank you for your review and for choosing to dine at Hard Rock Cafe Four Winds. We are glad you and your wife enjoyed your recent visit. We will share your comments with our team and look forward to you visiting us again soon. Have a wonderful day.
It was great to go back to our favorite place finally. It was definitely different with the masks and spacing rules but we still enjoyed the time with our favorite servers! We missed the band and dancing but are hoping that will all return soon.
Thank you for your review and for choosing to dine at Hard Rock Cafe Four Winds. We are glad you enjoyed your recent visit. We will share your comments with our team and look forward to you visiting us again soon. Have a wonderful day.
We had the worst waitress ever. Waited at least 20 min for her to come take our order. Waited 30 min for dinner which is okay. We had the burger and ribs food was great. Even had a lot of leftovers. The waitress never came back to ask if we were okay or needed anything else. I had to flag another waitress to fill our drinks. Then I had to ask someone else for containers and our bill. That's when our waitress noticed someone else helping us out she came and dropped off the bill. Total time for dinner and waiting was 2 hours and 10 min. Maybe she was overloaded or had a bad day. That's okay it's just frustrating that I try to plan a short trip with my husband after working all day and driving an hour and a half. Thank God the food was great..
Thank you for your review. We are glad you and your husband enjoyed your entrees. We will share your comments with our team and would like to learn more about your recent dining experience. Have a wonderful day and thank you for choosing to dine at Hard Rock Cafe Four Winds.
Server was GREAAT. Super friendly. Prime rib definitely did not look or taste like a normal prime rib though. Fries were good.
Thank you for your review. We are glad you enjoyed your server and fried on your recent visit. We will share your comments with our team and hope you can visit us again soon. Thank you for choosing to dine at Hard Rock Cafe. Have a wonderful day.
Wonderful place and food. The hamburgers are delicious
Thank you for your review. We are glad you enjoyed your recent visit. We will share your comments with our team and hope you can visit us again soon. Have a wonderful day.
We had a reservation for 12pm, the restaurant opens at 12pm. We arrived at 12pm - doors closed, no sign of staff. We went in and found the staff all clustered around the bar. We asked if we could seated , they said no, not ready. We were finally allowed back in a 12:10. We were offered no apology and the hostess acted like we were a complete imposition. If you advertise that you are open at 12pm, you a need to open at 12pm.
Our server was very good, food was very good.
Hard Rock Cafe cut it's menu severely. We had the mac and cheese and it was completely different from past experience. It was very dry with hardly any sauce. The BBQ pork was fair at best. Really wanted the bruschetta but they took it off the menu. They said they didn't have enough staff for everything. They had enough for prime rib, but not the best appetizer on the menu. Sad.
Very nice even with the social distancing and face mask going on do to COVID 19 enjoyed ourselves
The filet mignon was excellent; tender, juicy & cooked just the way I ordered it!
Everything was great except I was disappointed in the limited menu. If I had know I would not have come. There was not much I wanted from the limited menu. I wish open table had noted about the menu when I made my reservations. The food, service and entertainment was very good. Thank you. Katrina Lanie
The service was excellent and the food was very good. Would have rated the food excellent but the rack of ribs was overly done on one end and too tough to chew. The noise level was high for us but we are seniors and like it quiet but know Hard Rock is not always that way. Overall a wonderful experience and we would definitely return.
Food was great once we finally received it. Service with everything was slow. Getting drinks took a while, and our apps took a while then the entrees came twenty minutes later. Server dropped off and didn't return to ask if we needed anything else. Finally flagged her down and just asked for the check
Atmosphere was great and so was the food. Only reason I gave it 4 stars instead of 5 is the small menu.
We sat outside for lunch,. Food and service was good,. They had a guy singing and playing guitar and he was good. A fun day with beautiful weather,
We had a great time!!
Awesome as always. Always have good service wait staff is always great
The 1985 band is our favorite and gets better every time we see them! The place was packed ... the dance floor was packed ... we had a fantastic time!! Thanks for always bringing them back! We love to party with y’all!
Had a blast as usual! ❤️
All of our food was cold with the exception of the pretzel rolls appetizer that we ordered. The waitress was great and so apologetic. After a long while the manager stopped by and basically confirmed our food was served cold and then proceeded to say that she took them off our bill and “just changed us for our appetizer.” Seriously?!! Such poor customer service.
We always have a good time - dancing and singing along with the bands. 💃🏼🕺
Great service - food and table was ready when we walked in.
While the bruschetta had good flavor, the bread was soooo hard we couldn’t cut it with a knife!!!!! Inedible!!!
Chicken fingers were so spicy we couldn’t eat. They were in the menu as chicken fingers,,, no spicy mentioned in the description.
Overall pretty disappointing!!!
Very disappointing visit. We could not order off the regular menu. I wanted to get the margarita trio, but no go. I ordered a craft beer, but they were out. We wanted to order bbq, but it was unavailable even though the website menu had it and the signs in front of the restaurant had pictures of bbq too. I ordered a burger and fries. I asked for the special sauce that the menu described for the fries, but no sauce. The waitress didn't even know what it was! My husband's bloody mary was bland and unimpressive although he asked for a spicy drink.
We also didn't know that patrons could smoke in the restaurant area. It was gross! They have the whole casino to smoke, so why the restaurant, too?
The waitress was good and very apologetic. I am sure these things make her job very difficult.
Limited menu, service was terrible. Waited along time even with reservations.
Get the twisted Mac!!! Sooo good. Staff is so friendly there
We had some friends join us who had never been there before. We all had a great time. Great food and music! ❤️
Took my wife there for Valentines Day. They had a absolutely awesome Valentines Day Special for 2. Service was great and the food came out in a timely manner. We definitely would go back again.
We had a great time as usual! The food was delicious. The band (Sushi Roll) was awesome! Love to dance! ❤️
We were seated right away. Our waitress came over and we ordered our drinks and two hamburgers. We enjoyed our drinks very much. An hour later our waitress came over and asked if we wanted another drink. I told her we would like our burgers because it has been over an hour and we had a concert to go to. I had seen people around us sitting down after us and receiving their food beer us. The waitress went to check on our order. A manager then came out and said there was a mix up in the kitchen and offered us a free dessert. We declined because we were now running late for our concert. He then took my husband’s Casino Player’s Card number and his phone number. He said he would see what he could do and call him. We finally got our food but had to eat it so fast that it wasn’t enjoyable. It’s been two days now and we have NOT heard from anyone at Hard Rock Cafe!
We had a great time! Libido Funk always delivers a great show. Packed place but fun!
It was show night so the menu was limited in choice. The chop chicken salad was fantastic! I have to say it was the best salad I have ever had!
The atmosphere is amazing and the service was good. The appetizers we orders were great. For dinner, I had the BBQ platter with brisket, pulled pork, and baby back ribs...the ribs were the toughest ribs I’ve ever been served, the brisket was just okay, and the pulled pork was way overcooked!
America concert for my birthday.
Took way too long to get a drink even after being seating and during the meal.
Had reservations and called to let them know we would be 15 minutes late but on our way and having dinner and drinks all night there, to please hold our table. They said okay. We arrived 8 minutes past our reservation time and one girl looked at us like she had no idea, then another girl (who must have taken my call) said absolutely right this way, while the first girl gave us and her a dirty look and argued with her while she was trying to seat us at our table. I apologize to the nice girl and she said, it was not a problem at all.
Service after that was so-so. At first our waitress was great! Then she was nowhere to be found when we wanted to order dinner. Finally ordered dinner but no where to be found for more rounds of drinks. We had a blast with our party and wasn’t upset but also wasn’t impressed by the staff or service. Food was good until the bill came and it was like fine dining more mediocre food. Band was fun, dancing was fun. It was an experience. Prices are definitely priced way too high for quality of food. I was hoping it be a new spot to hit regularly but wasn’t that impressed.
Our son was home from his navy deployment for a visit. What better place to party than Hard Rock!! We brought the whole family and had a great time!
Dinner before the concert at Four Winds.
Service was great, food quality I would consider to be sud par. My friend ordered the prime rib rate and what was brought was medium to medium well done..sent it back, ordered a burger medium well and was very well done , very dry.
Thank you for your review and for choosing to dine at Hard Rock Cafe Four Winds. We will share your comments with our team. Have a wonderful day.
Hard Rock Cafe - Four Winds Casino is rated 4.3 stars by 105 OpenTable diners.
You can book this restaurant by choosing the date, time and party size.