Hard Rock Cafe - Florence

4.5
163 Reviews
€30 and under
American

Top Tags:

Casual
Hard Rock Cafe Florence is located on Via De Brunelleschi, in a bustling area filled with the city’s top dining and shopping destinations. Florence's museums house some of the greatest artistic treasures in the world, and now Hard Rock Cafe can be added to the list. Housing some of the world’s most treasured music memorabilia, our Cafe is the place for lovers of good music, great food, and fun times. Hard Rock Cafe is world famous for our inspired menu of traditional American favorites and locally inspired entrees. Choose from our juicy Legendary® Burger, our crisp salads, and our hand crafted entrees. Whatever dish you choose is sure to please. After enjoying a tasty dinner or refreshing cocktail, don’t forget to stop by our Rock Shop® for exclusive Hard Rock Cafe Florence memorabilia. You will find a wide selection of souvenirs and apparel to commemorate your experience at Hard Rock.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 163 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.2
food
4.5
service
4.4
ambience
4.0
value
Noise · Moderate
80% of people would recommend it to a friend
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OM
OleM
London
1 review
Dined on July 26, 2021
Overall5food5service5ambience5

Good burgers

Hard Rock Cafe - Florence
Responded 13 hours ago

Thank you so much for your visit and your awesome 5 stars review. We hope to see you soon again

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F
Francesco
1 review
Dined on July 24, 2021
Overall3food5service4ambience2

Il locale è curato ma il volume della musica all’interno è alto. Il cibo è ottimo come in tutti gli Hard Rock.

Hard Rock Cafe - Florence
Responded 13 hours ago

Ciao Francesco grazie per essere stato nel nostro locale e per aver pubblicato la tua opinione . Buona giornata e a presto

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SS
SaraS
1 review
Dined on July 24, 2021
Overall4food3service4ambience3

It has an Italian theatre shape with stage and balcony. Afraid for the covid periode but it has a very good organisation. Enjoyable staff as Florence people could be

Hard Rock Cafe - Florence
Responded 13 hours ago

Thank you Sara thank you for sharing your experience and for your visit. We hope to see you soon again

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SL
SanL
1 review
Dined on July 15, 2021
Overall3food2service3ambience3

Saw that this must place was a must go in Florence online, but there are definitely much nicer restaurants around and this had nothing special.

OT
OpenTable Diner
Spain
13 reviews
Dined on July 9, 2021
Overall3food4service5ambience3

La comida estaba rica y el restaurante es bonito y grande. El mayor pero que le pondría es que, como todos los Hard Rock, a raíz del COVID, han reducido la carta drásticamente y apenas hay variedad para elegir. He visitado más de 20, y si no vuelven a ampliar la carta me limitaré a coleccionar pins y dejaré de comer en los restaurantes.

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AJ
AkilahJ
1 review
Dined on July 6, 2021
Overall5food5service4ambience5

The service was bit slow because of the football match but the staff were very friendly and attentive nonetheless. The food was great and I can't reiterate how kind the staff was!!

MG
MassimilianoG
1 review
Dined on July 3, 2021
Overall4food2service3ambience5

purtroppo il menu è stato dimezzato drasticamente. Tutti i piatti che caratterizzavano l’Hard Rock Cafe non ci sono più. Una delusione. La qualità del cibo è calata.

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A
Ally
1 review
Dined on July 2, 2021
Overall5food5service5ambience5

Coming from the USA, we were craving some food from back home. We all had burgers and chickens strips and the food was very good. Our server made this experience for us, though! There was a big soccer game and he brought out face paint so we could feel included in the game. It was awesome!

Hard Rock Cafe - Florence
Responded on July 8, 2021

Hi Ally, Thanks to share with us your experience and we are happy that you had a fantastic time in our cafe. We hope to see you again in the future. Have a nice day!!!

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OT
OpenTable Diner
Dorset
7 reviews
Dined on June 29, 2021
Overall5food5service5ambience5

Alles perfekt, wie immer!

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MS
MarcelloS
1 review
Dined on June 27, 2021
Overall5food5service5ambience5

always a great experience, funny people and outstanding place

m
marcon
1 review
Dined on June 26, 2021
Overall5food4service4ambience4

Nice place. Good food. Excellent staff. We will come back for sure.

Hard Rock Cafe - Florence
Responded on June 28, 2021

Hello Marcon, Thanks for your visit and feedback and we hope to see you again soon. Have a nice day!!!

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FP
FrancescoP
1 review
Dined on June 25, 2021
Overall3food1service4ambience4

Pane molto secco e hamburger stracotti. Considerando il prezzo del piatto, è una vera delusione

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GP
GiovanniP
1 review
Dined on June 22, 2021
Overall5food5service5ambience5

Ottimo locale , molto particolare e servizio eccellente

Hard Rock Cafe - Florence
Responded on June 24, 2021

Buongiorno Giovanni, La volevo ringraziare per aver visitato il nostro locale e di aver condiviso la sua esperienza con noi. Spero di rivederla presto. Buona Giornata

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M
Marty
Czech Republic
1 review
Dined on June 21, 2021
Overall5food3service5ambience3

IL personale è stato molto gentile, come sempre negli hard Rock l'accoglienza è piacevole ma i prezzi sono carissimi ed al giorno d'oggi con quanto sta succedendo non sono più accettabili. Andiamo da anni tutta la famiglia, almeno una volta durante i nostri viaggi ma il menù è sempre lo stesso, poche cose e sempre uguali a prezzi elevati, credo andrebbe rinnovato qualcosa o inserito un menù del giorno o qualche novità che cambia periodicamente in modo da non essere noiosi e monotoni, gli hamburger anche se un poco differenti alla fine hanno tutti più o meno lo stesso sapore e il salmone è quello da anni.
In Italia in particolare le alternative di ottima qualità a prezzi migliori sono veramente tante, hard Rock è solo per i turisti stranieri e per una visita, all'hard Rock non si torna a mangiare più volte perché si cena bene, non è un'alternativa al ristorante ma è un'attrazione turistica per alcuni... finché resiste.
Non raccomanderei Hard Rock a Firenze perché se devo raccomandare un buon ristorante o un'attrazione turistica, a Firenze ci sono 1000 alternative migliori.

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X
Xxxyyy
1 review
Dined on June 19, 2021
Overall5food5service5ambience5

I would recommend all burgers but BBQ burger is a plus

Hard Rock Cafe - Florence
Responded on June 21, 2021

Good Morning, Thanks for your visit and feedback. We hope to see you again very soon. Have a great day!!!

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GB
GianlucaB
1 review
Dined on June 17, 2021
Overall5food5service5ambience5

I hope to come back as soon as possible to the normality having the possibility to eat again the great fajitas.

m
macciupino
1 review
Dined on June 2, 2021
Overall5food4service5ambience4

Hamburger was not hot and not rare but it looked very nice! Staff was really nice. Overall we enjoyed it very much!

TV
TeresaV
Italy
1 review
Dined on May 29, 2021
Overall5food5service5ambience5

Buonissimi sia il panino che le patatine, camerieri gentilissimo, ottimo rapporto qualità prezzo! Per gli amanti della musica è un must!

Hard Rock Cafe - Florence
Responded on May 31, 2021

Buongiorno Teresa, Grazie per aver visitato il nostro locale e siamo felici che sia stato di tuo gradimento. Torna a trovarci presto!!! Grazie e Buona Giornata

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T
Tizy
1 review
Dined on May 20, 2021
Overall5food5service5ambience5

Fantastic food very good service. I raccomando this place for dogs too, they accept dogs and are very pet friendly

Hard Rock Cafe - Florence
Responded on May 24, 2021

Hello Tizy, Thanks for your visit and feedback. We hope to see you again soon. Have a nice day!!!

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D
Dalila
Italy
1 review
Dined on May 7, 2021
Overall4food4service4ambience4

Wonderful location and food, waitress very noce and kind

JK
JohnK
Italy
1 review
Dined on May 2, 2021
Overall5food5service5ambience5

All of the employees at the Hard Rock- Florence were upbeat and happy to be interacting with customers.

Hard Rock Cafe - Florence
Responded on May 6, 2021

Hi John, Thanks for your visit and feedback. I will let Livia know about your comment. I am hoping to see you again soon. Have a great day!!!

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I
Iamkayebii
1 review
Dined on January 25, 2021
Overall5food4service5ambience5

One of my favorite restaurant. My recent visit was January 25 and there's not a lot of people which is amazing. The food is limited (I think because of CoVid) also the food is not as fresh as I recall it. But overall still amazing. I understand that it's because of the situation so hopefully everything gets better!

MM
MichelaM
1 review
Dined on January 23, 2021
Overall5food5service5ambience5

Very good food, amazing service! I recommend having the Hard Rock Café Rewards so you can have discounts. I will totally come back in the future!

Hard Rock Cafe - Florence
Responded on January 26, 2021

Good Morning Michela, Thanks for your visit and feedback. We are glad that you had a such good time in our cafe. We hope to see you again soon. Have a great day!!!

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G
Giuly
1 review
Dined on January 21, 2021
Overall5food5service5ambience4

Location super, ma il riscaldamento era troppo alto! Personale cortese ed efficiente. Cibo eccellente! Drink buoni.

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E
Emma
1 review
Dined on January 18, 2021
Overall5food5service5ambience5

The food was great and incredibly filling. The workers were very nice and the whole feel of the place was enjoyable.

OT
OpenTable Diner
Italy
4 reviews
Dined on November 10, 2020
Overall4food4service4ambience5

Location molto bella, mangiare e servizio buono , unica pecca il prezzo, un po’ troppo alto, comunque ci tornerò essendo un appassionato della catena....

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FV
FabioV
1 review
Dined on November 8, 2020
Overall5food4service5ambience5

No, i don't Need. Is All ok. Good esperience. Thank you

DC
DianaC
1 review
Dined on November 1, 2020
Overall4food4service5ambience4

All ok, good lunch! Nice place and nice service, food ok

OT
OpenTable Diner
Dorset
5 reviews
Dined on August 10, 2020
Overall5food5service5ambience5

We visited for our wedding anniversary, we had friendly servers Stefano and Fabio who made sure we had our drinks filled.
Food was served quick and was really tasty!

Hard Rock Cafe - Florence
Responded on August 15, 2020

Hello Guys, Thanks to choose us to celebrate your wedding anniversary. We are happy that our servers made your day!!! Have a nice day & hopefully see you again soon!!!

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LP
LaurenziaP
Italy
1 review
Dined on July 30, 2020
Overall3food4service4ambience4

Cameriere gentile e disponibile, cibo buono e servizio efficiente. Peccato però che nella prenotazione avessi specificato che era un compleanno e di fare gli auguri ad Ornella e invece NIENTE! Ne auguri all'arrivo ne una candelina sul dolce, di questo siamo rimasti delusi, visto che l'avevamo esplicitamente richiesto.

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f
federicon
Chicago
5 reviews
Dined on February 26, 2020
Overall5food4service5ambience5

Sempre una garanzia per chi cerca determinati cibi. Locale divertente e personale supercordiale. Non si sbaglia mai

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f
francescam
1 review
Dined on February 15, 2020
Overall5food3service3ambience4

It's nice but it'too expensive and the quality of the food its normal it is not so tasty

A
Andrecribeiro12
1 review
Dined on February 14, 2020
Overall4food3service5ambience4

The Place is ver beautiful, however it was too much noise in the restaurant. Great attendant.

VR
VandaR
1 review
Dined on February 14, 2020
Overall2food2service3ambience1

Had table booked for seven told on arrival table needed by eight thirty, atmosphere bad due to event practice on stage which was not normal hard rock. Music on screen was non existant due to this . We had looked forward to coming as hard rock Rome was fantastic waitress came for money twice before we had finished our drinks, husbands burger fine my ribs worse ever had at any hard rock .

L
Leigh
1 review
Dined on February 14, 2020
Overall4food4service5ambience3

Nice restaurant with efficient friendly staff. Music was too loud but they did turn it down when we asked. A bit pricy for burgers!

Hard Rock Cafe - Florence
Responded on February 16, 2020

Hello Leigh Thank you for your visit and thank you for your positive feedback. We hope you will be come to visit again soon. Have a great day

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R
Roura
Italy
1 review
Dined on February 12, 2020
Overall3food4service2ambience5

Sono stata all’Hard Rock Cafe di Firenze per la prima volta per festeggiare San Valentino (un po’ in anticipo) con la mia ragazza.
Location stupenda nel cuore di Firenze, tutta la memorabilia è entusiasmante ed esposta molto bene.
Purtroppo però, temo di non poter consigliare questo ristorante, nonostante il cibo tutto sommato molto buono.
Prezzi onestamente spropositati, porzioni decisamente eccessive (e fin qui, nessun problema, sono opinioni personali mie) ma soprattutto personale assillante. Fa sempre piacere avere un cameriere dedicato e ricevere attenzioni per poter dare un feedback immediato, ma, onestamente, sentirsi chiedere tre volte nel giro di 10 minuti “tutto bene?”, tutte e tre le volte mentre hai appena preso un morso del tuo hamburger, mi sembra un po’ eccessivo.
Per non parlare dell’insistenza con cui ci è stato chiesto se avessimo la card dell’Hard Rock, avremo risposto di sì almeno 5 volte.
Nessuno è stato maleducato o sgarbato con noi, anzi, sono stati tutti molto gentili, ma un po’ più di privacy sarebbe stata molto apprezzata.

Hard Rock Cafe - Florence
Responded on February 16, 2020

Buongiorno Roura Grazie per essere stata nel nostro locale e grazie per aver condiviso il tuo feedback. Il nostro goal e' la soddisfazione totale del cliente e cerchiamo ogni giorno di migliorarci. Mi dispiace se in qualche modo no abbiamo soddisfatto tutte le tue esigenze spero che ci darai un altra possibilita'. A presto .

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DD
DaniloD
1 review
Dined on January 31, 2020
Overall4food4service5ambience5

We had a great evening, the staff were amazing, they were cheerful and extremely helpful. They really made our evening and we would go back in a heartbeat.

Hard Rock Cafe - Florence
Responded on February 6, 2020

Hello Danilo, Thanks for your feedback and we are glad that you had a such good experience. I am hoping you will have a chance to come back to visit us again soon. Have a nice Day

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G
Greta
1 review
Dined on January 25, 2020
Overall4food4service5ambience5

Cibo e servizio sempre impeccabili, consiglio però di adeguare i prezzi delle bevande (no cocktail) a quelli generali della ristorazione,6€ uno birra da 2,50€ è un po’ scandaloso.

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GD
GoffredoD
1 review
Dined on January 19, 2020
Overall5food5service5ambience5

Grazie grazie grazie
al tavolo Giacomo è stato perfetto
Elena è stata dolcissima mia figlia faceva il compleanno e le ha messo la sua canzone preferita con torta e candelina ...
grazie

Hard Rock Cafe - Florence
Responded on January 22, 2020

Buongiorno Goffredo, Siamo felici che ci avete scelto per festeggiare il compleanno di tua figlia e che tutto sia stato di vostro gradimento. Passero' personalmente i tuoi complimenti ad Elena e Giacomo. Tornate a trovarci presto. Buona giornata

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R
Rica
1 review
Dined on January 17, 2020
Overall5food5service5ambience5

It was a great dinner as always. I hope to visit more Restaurants.

Hard Rock Cafe - Florence
Responded on January 20, 2020

Hello Rica, Thanks for your feedback and we hope to see you again soon. Have a great day!!!

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FAQs

You can order delivery directly from Hard Rock Cafe - Florence using the Order Online button. Hard Rock Cafe - Florence also offers delivery in partnership with Deliveroo.

Hard Rock Cafe - Florence is rated 4.5 stars by 163 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.