Hard Rock Cafe - Florence

Burger was cold,the cheese had hardened, staff where friendly tho,not worth the price they charge, wouldn't eat there again

Ilaria è stata fantastica! Cibo buonissimo e location bellissima

Hamburger molto buono, ingredienti freschi, servizio cordiale e veloce. Menù bambini e tante attenzioni nei confronti dei più piccoli. Atmosfera piacevole, torniamo sempre volentieri.

Andare all’Hard Rock Cafe è sempre una garanzia. Nonostante la tantissima gente veloci e ben organizzati. Anche qui a Firenze siamo state benissimo, locale bellissimo, ottimo cibo, staff qualificato, cordiale e sempre a disposizione dei clienti.
Promosso al 100%.
Grazie a tutti

Compleanno

Una garanzia come sempre una Serata informale ma piacevole

Wonderfully delicious and very peaceful place forever Hard Rock Firenze

Perfect like always. Just love the design of the restaurant in florence.

A classic for hamburger lovers. Good music and excellent service. You have to go!!!

Throughout the years we have been visiting numerous Hard Rock Café locations in Europe and America and really liked it. Hard Rock Café Florence was by far the worst.
Late Friday night in an almost empty restaurant: The menu offers approximately less than half of the selection of meals it used to. Only after having chosen our meals, we were informed by the waiter that 5-6 dishes were not available anymore. Which takes it down to less than 10 dishes to choose from, leaving mainly burgers. The “cocktail” comes in a small & plain glass. All Burgers arrive medium, although one was ordered well done. They did bring a new one, once the rest of us had finished the meals. The so called “Caesar salad” was – whatever?? But didn’t even come close to a real Caesar we had regularly in other Hard Rock places: This one was a pile of green leaves with a few drops of cheap “instant” white sauce, very few small pieces of cheese and bread. Just awful. We never minded costly meals at Hard Rock Café, as long as one gets value for money. This place doesn’t offer value.

Expensive with a small menu compared to other HRC. Service was slow at times even with the restaurant almost empty almost 9€ for a beer is way too much for a burger restaurant.

I can't understand the question, Help diners decide where to eat?

Ordered 5 items, 2 were not available and one was only for kids and at the age of 15 my son could not order his beloved Mac & Cheese. Very inflexible and disappointing. We travelled one and half hour to have dinner at the HRC in Florence and really looked forward to this. As said, very big disappointment….

Great service and great food!
Had a very pleasant evening.

Very good as usually! Only that we had to stay outside for food because of covid green pass rules for our 12 years old daugther. The best hardrock experience is always inside !

Nice place to be because of covid-19 all a bit diffrent but still was a nice place to be 🤙🏽

The nachos were delicious as starter.
The waitress was very friendly and helpful. But the burgers were just bad: the vegan burger was burned black!
The bunnies were very dryad not a hamburger-bread. The cheese on the cheeseburger was also dried out and tasteless !
The worst hamburger ever eaten ! Not to compare with other hard rock cafes in other parts of the world !
Also there was no basilicum in the strawberrie basilicum cocktail . No basilicum in Italy???????

Air conditioning barely working inside… crazy hot. Outside was 40 Celsius degrees! Things were missing from the menu (comapre U.S hard rock). Food tasty.

Beautiful place and service, really good and tasty food as always

Went to Hard Rock Cafe with my wifey, just like in every town we visit.
And in typical fashion we left with feeling ill because we could NOT stop ordering GREAT food whilst listening to awesome tunes!
Great staff, great food, great music, great time!
We love you Hard Rock Café!

Cena ottima, anche se per un errore (carne troppo cotta) ho rimandato indietro la mia carne ed ho dovuto aspettare un sacco il nuovo piatto, tanto che il resto della famiglia aveva già abbondantemente finito di cenare.
Lo staff, gentilissimo, si è comunque abbondantemente scusato per l'inconveniente.
Un po’ caro il conto, ma si paga anche l’ambiente, che è molto bello.

Good burgers

Il locale è curato ma il volume della musica all’interno è alto. Il cibo è ottimo come in tutti gli Hard Rock.

It has an Italian theatre shape with stage and balcony. Afraid for the covid periode but it has a very good organisation. Enjoyable staff as Florence people could be

Saw that this must place was a must go in Florence online, but there are definitely much nicer restaurants around and this had nothing special.

La comida estaba rica y el restaurante es bonito y grande. El mayor pero que le pondría es que, como todos los Hard Rock, a raíz del COVID, han reducido la carta drásticamente y apenas hay variedad para elegir. He visitado más de 20, y si no vuelven a ampliar la carta me limitaré a coleccionar pins y dejaré de comer en los restaurantes.

The service was bit slow because of the football match but the staff were very friendly and attentive nonetheless. The food was great and I can't reiterate how kind the staff was!!

purtroppo il menu è stato dimezzato drasticamente. Tutti i piatti che caratterizzavano l’Hard Rock Cafe non ci sono più. Una delusione. La qualità del cibo è calata.

Coming from the USA, we were craving some food from back home. We all had burgers and chickens strips and the food was very good. Our server made this experience for us, though! There was a big soccer game and he brought out face paint so we could feel included in the game. It was awesome!

Alles perfekt, wie immer!

always a great experience, funny people and outstanding place

Nice place. Good food. Excellent staff. We will come back for sure.

Pane molto secco e hamburger stracotti. Considerando il prezzo del piatto, è una vera delusione

Ottimo locale , molto particolare e servizio eccellente

IL personale è stato molto gentile, come sempre negli hard Rock l'accoglienza è piacevole ma i prezzi sono carissimi ed al giorno d'oggi con quanto sta succedendo non sono più accettabili. Andiamo da anni tutta la famiglia, almeno una volta durante i nostri viaggi ma il menù è sempre lo stesso, poche cose e sempre uguali a prezzi elevati, credo andrebbe rinnovato qualcosa o inserito un menù del giorno o qualche novità che cambia periodicamente in modo da non essere noiosi e monotoni, gli hamburger anche se un poco differenti alla fine hanno tutti più o meno lo stesso sapore e il salmone è quello da anni.
In Italia in particolare le alternative di ottima qualità a prezzi migliori sono veramente tante, hard Rock è solo per i turisti stranieri e per una visita, all'hard Rock non si torna a mangiare più volte perché si cena bene, non è un'alternativa al ristorante ma è un'attrazione turistica per alcuni... finché resiste.
Non raccomanderei Hard Rock a Firenze perché se devo raccomandare un buon ristorante o un'attrazione turistica, a Firenze ci sono 1000 alternative migliori.

I would recommend all burgers but BBQ burger is a plus

I hope to come back as soon as possible to the normality having the possibility to eat again the great fajitas.

Hamburger was not hot and not rare but it looked very nice! Staff was really nice. Overall we enjoyed it very much!

Buonissimi sia il panino che le patatine, camerieri gentilissimo, ottimo rapporto qualità prezzo! Per gli amanti della musica è un must!

Fantastic food very good service. I raccomando this place for dogs too, they accept dogs and are very pet friendly