Hard Rock Cafe - Florence

4.2
184 Reviews
€30 and under
American
Hard Rock Cafe Florence is located on Via De Brunelleschi, in a bustling area filled with the city’s top dining and shopping destinations. Florence's museums house some of the greatest artistic treasures in the world, and now Hard Rock Cafe can be added to the list. Housing some of the world’s most treasured music memorabilia, our Cafe is the place for lovers of good music, great food, and fun times. Hard Rock Cafe is world famous for our inspired menu of traditional American favorites and locally inspired entrees. Choose from our juicy Legendary® Burger, our crisp salads, and our hand crafted entrees. Whatever dish you choose is sure to please. After enjoying a tasty dinner or refreshing cocktail, don’t forget to stop by our Rock Shop® for exclusive Hard Rock Cafe Florence memorabilia. You will find a wide selection of souvenirs and apparel to commemorate your experience at Hard Rock.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 184 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.2
food
4.5
service
4.3
ambience
3.9
value
Noise · Moderate
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CD
ChristineD
1 review
Dined on November 27, 2021
Overall2food1service3ambience3

Burger was cold,the cheese had hardened, staff where friendly tho,not worth the price they charge, wouldn't eat there again

CC
ChiaraC
1 review
Dined on November 21, 2021
Overall5food5service5ambience5

Ilaria è stata fantastica! Cibo buonissimo e location bellissima

Hard Rock Cafe - Florence
Responded on November 23, 2021

Buongiorno Chiara, Siamo felici di vedere che la tua esperienza sia stata bellissima e che Ilaria abbia fatto un ottimo lavoro. Torna a trovarci presto!!!

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OT
OpenTable Diner
1 review
Dined on November 1, 2021
Overall4food4service5ambience5

Hamburger molto buono, ingredienti freschi, servizio cordiale e veloce. Menù bambini e tante attenzioni nei confronti dei più piccoli. Atmosfera piacevole, torniamo sempre volentieri.

Hard Rock Cafe - Florence
Responded on November 4, 2021

Buongiorno, Grazie per aver visitato il nostro locale e di aver condiviso la sua esperienza. Sono felice che sia stato di suo gradimento e spero che tornera' a trovarci presto!!!

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OT
OpenTable Diner
Denmark
5 reviews
Dined on October 31, 2021
Overall5food5service5ambience5

Andare all’Hard Rock Cafe è sempre una garanzia. Nonostante la tantissima gente veloci e ben organizzati. Anche qui a Firenze siamo state benissimo, locale bellissimo, ottimo cibo, staff qualificato, cordiale e sempre a disposizione dei clienti.
Promosso al 100%.
Grazie a tutti

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OT
OpenTable Diner
1 review
Dined on October 23, 2021
Overall5food5service5ambience5

Compleanno

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s
sandrob
1 review
Dined on October 1, 2021
Overall5food5service5ambience5

Una garanzia come sempre una Serata informale ma piacevole

Hard Rock Cafe - Florence
Responded on October 7, 2021

Buonasera Sandro, Grazie per aver visitato il nostro locale e siamo felici che la vostra serata sia stata piacevole. Buona giornata!!!

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CC
CriComeCriceto
1 review
Dined on September 15, 2021
Overall5food5service5ambience5

Wonderfully delicious and very peaceful place forever Hard Rock Firenze

Hard Rock Cafe - Florence
Responded on September 16, 2021

Hello Cri, Thanks for visiting our cafe and we are glad that you had a good time!!! See you next time!!!

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BG
BramG
1 review
Dined on September 13, 2021
Overall5food5service4ambience5

Perfect like always. Just love the design of the restaurant in florence.

Hard Rock Cafe - Florence
Responded on September 14, 2021

Hello Bram, Thanks for your visit and feedback and we are happy that you loved our cafe. Have a nice day!!!

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A
Andrea
1 review
Dined on September 10, 2021
Overall4food4service5ambience5

A classic for hamburger lovers. Good music and excellent service. You have to go!!!

Hard Rock Cafe - Florence
Responded on September 13, 2021

Hello Andrea, Thanks for you visit and feedback. We are glad you had a such good time and we hope to see you again soon. Have a nice day!!!

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SE
SE21
1 review
Dined on September 3, 2021
Overall2food1service1ambience3

Throughout the years we have been visiting numerous Hard Rock Café locations in Europe and America and really liked it. Hard Rock Café Florence was by far the worst.
Late Friday night in an almost empty restaurant: The menu offers approximately less than half of the selection of meals it used to. Only after having chosen our meals, we were informed by the waiter that 5-6 dishes were not available anymore. Which takes it down to less than 10 dishes to choose from, leaving mainly burgers. The “cocktail” comes in a small & plain glass. All Burgers arrive medium, although one was ordered well done. They did bring a new one, once the rest of us had finished the meals. The so called “Caesar salad” was – whatever?? But didn’t even come close to a real Caesar we had regularly in other Hard Rock places: This one was a pile of green leaves with a few drops of cheap “instant” white sauce, very few small pieces of cheese and bread. Just awful. We never minded costly meals at Hard Rock Café, as long as one gets value for money. This place doesn’t offer value.

RJ
RJFV2021
1 review
Dined on August 30, 2021
Overall2food2service2ambience2

Expensive with a small menu compared to other HRC. Service was slow at times even with the restaurant almost empty almost 9€ for a beer is way too much for a burger restaurant.

K
Krix
1 review
Dined on August 26, 2021
Overall3food5service3ambience5

I can't understand the question, Help diners decide where to eat?

GK
GKupie
1 review
Dined on August 19, 2021
Overall3food2service3ambience3

Ordered 5 items, 2 were not available and one was only for kids and at the age of 15 my son could not order his beloved Mac & Cheese. Very inflexible and disappointing. We travelled one and half hour to have dinner at the HRC in Florence and really looked forward to this. As said, very big disappointment….

FB
FBelgica
1 review
Dined on August 19, 2021
Overall5food5service5ambience5

Great service and great food!
Had a very pleasant evening.

Hard Rock Cafe - Florence
Responded on August 20, 2021

Good Afternoon, Thanks for your visit and feedback. We are very happy that you had a pleasant evening. We hope to see you again very soon!!!

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M
Moik
Hamburg Area
1 review
Dined on August 19, 2021
Overall4food5service4ambience4

Very good as usually! Only that we had to stay outside for food because of covid green pass rules for our 12 years old daugther. The best hardrock experience is always inside !

RF
RichardF
Los Angeles
1 review
Dined on August 17, 2021
Overall3food4service4ambience3

Nice place to be because of covid-19 all a bit diffrent but still was a nice place to be 🤙🏽

E
Estellita
1 review
Dined on August 16, 2021
Overall2food1service5ambience2

The nachos were delicious as starter.
The waitress was very friendly and helpful. But the burgers were just bad: the vegan burger was burned black!
The bunnies were very dryad not a hamburger-bread. The cheese on the cheeseburger was also dried out and tasteless !
The worst hamburger ever eaten ! Not to compare with other hard rock cafes in other parts of the world !
Also there was no basilicum in the strawberrie basilicum cocktail . No basilicum in Italy???????

LM
LisaM
1 review
Dined on August 16, 2021
Overall2food4service3ambience2

Air conditioning barely working inside… crazy hot. Outside was 40 Celsius degrees! Things were missing from the menu (comapre U.S hard rock). Food tasty.

M
Marin
1 review
Dined on August 15, 2021
Overall5food4service4ambience4

Beautiful place and service, really good and tasty food as always

Hard Rock Cafe - Florence
Responded on August 16, 2021

Hello Marin, Thanks for your visit and feedback. We are glad that you loved our cafe and we hope to see you again soon!!!!

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VF
VisitedFlorence2021
1 review
Dined on August 15, 2021
Overall5food5service5ambience5

Went to Hard Rock Cafe with my wifey, just like in every town we visit.
And in typical fashion we left with feeling ill because we could NOT stop ordering GREAT food whilst listening to awesome tunes!
Great staff, great food, great music, great time!
We love you Hard Rock Café!

Hard Rock Cafe - Florence
Responded on August 17, 2021

God Morning, We are glad that you are one of our Ravin' fan and we are very happy that we are in the TOP 3 of your list. I am hoping that you will have a chance to come back and visit us again in the near future. Have a nice day!!!

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GC
GemmaC
1 review
Dined on August 13, 2021
Overall3food4service4ambience4

Cena ottima, anche se per un errore (carne troppo cotta) ho rimandato indietro la mia carne ed ho dovuto aspettare un sacco il nuovo piatto, tanto che il resto della famiglia aveva già abbondantemente finito di cenare.
Lo staff, gentilissimo, si è comunque abbondantemente scusato per l'inconveniente.
Un po’ caro il conto, ma si paga anche l’ambiente, che è molto bello.

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OM
OleM
London
1 review
Dined on July 26, 2021
Overall5food5service5ambience5

Good burgers

Hard Rock Cafe - Florence
Responded on August 2, 2021

Thank you so much for your visit and your awesome 5 stars review. We hope to see you soon again

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F
Francesco
1 review
Dined on July 24, 2021
Overall3food5service4ambience2

Il locale è curato ma il volume della musica all’interno è alto. Il cibo è ottimo come in tutti gli Hard Rock.

Hard Rock Cafe - Florence
Responded on August 2, 2021

Ciao Francesco grazie per essere stato nel nostro locale e per aver pubblicato la tua opinione . Buona giornata e a presto

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SS
SaraS
1 review
Dined on July 24, 2021
Overall4food3service4ambience3

It has an Italian theatre shape with stage and balcony. Afraid for the covid periode but it has a very good organisation. Enjoyable staff as Florence people could be

Hard Rock Cafe - Florence
Responded on August 2, 2021

Thank you Sara thank you for sharing your experience and for your visit. We hope to see you soon again

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SL
SanL
1 review
Dined on July 15, 2021
Overall3food2service3ambience3

Saw that this must place was a must go in Florence online, but there are definitely much nicer restaurants around and this had nothing special.

OT
OpenTable Diner
Spain
14 reviews
Dined on July 9, 2021
Overall3food4service5ambience3

La comida estaba rica y el restaurante es bonito y grande. El mayor pero que le pondría es que, como todos los Hard Rock, a raíz del COVID, han reducido la carta drásticamente y apenas hay variedad para elegir. He visitado más de 20, y si no vuelven a ampliar la carta me limitaré a coleccionar pins y dejaré de comer en los restaurantes.

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AJ
AkilahJ
1 review
Dined on July 6, 2021
Overall5food5service4ambience5

The service was bit slow because of the football match but the staff were very friendly and attentive nonetheless. The food was great and I can't reiterate how kind the staff was!!

MG
MassimilianoG
1 review
Dined on July 3, 2021
Overall4food2service3ambience5

purtroppo il menu è stato dimezzato drasticamente. Tutti i piatti che caratterizzavano l’Hard Rock Cafe non ci sono più. Una delusione. La qualità del cibo è calata.

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A
Ally
1 review
Dined on July 2, 2021
Overall5food5service5ambience5

Coming from the USA, we were craving some food from back home. We all had burgers and chickens strips and the food was very good. Our server made this experience for us, though! There was a big soccer game and he brought out face paint so we could feel included in the game. It was awesome!

Hard Rock Cafe - Florence
Responded on July 8, 2021

Hi Ally, Thanks to share with us your experience and we are happy that you had a fantastic time in our cafe. We hope to see you again in the future. Have a nice day!!!

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OT
OpenTable Diner
Dorset
7 reviews
Dined on June 29, 2021
Overall5food5service5ambience5

Alles perfekt, wie immer!

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MS
MarcelloS
1 review
Dined on June 27, 2021
Overall5food5service5ambience5

always a great experience, funny people and outstanding place

m
marcon
1 review
Dined on June 26, 2021
Overall5food4service4ambience4

Nice place. Good food. Excellent staff. We will come back for sure.

Hard Rock Cafe - Florence
Responded on June 28, 2021

Hello Marcon, Thanks for your visit and feedback and we hope to see you again soon. Have a nice day!!!

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FP
FrancescoP
1 review
Dined on June 25, 2021
Overall3food1service4ambience4

Pane molto secco e hamburger stracotti. Considerando il prezzo del piatto, è una vera delusione

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GP
GiovanniP
1 review
Dined on June 22, 2021
Overall5food5service5ambience5

Ottimo locale , molto particolare e servizio eccellente

Hard Rock Cafe - Florence
Responded on June 24, 2021

Buongiorno Giovanni, La volevo ringraziare per aver visitato il nostro locale e di aver condiviso la sua esperienza con noi. Spero di rivederla presto. Buona Giornata

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M
Marty
Czech Republic
1 review
Dined on June 21, 2021
Overall5food3service5ambience3

IL personale è stato molto gentile, come sempre negli hard Rock l'accoglienza è piacevole ma i prezzi sono carissimi ed al giorno d'oggi con quanto sta succedendo non sono più accettabili. Andiamo da anni tutta la famiglia, almeno una volta durante i nostri viaggi ma il menù è sempre lo stesso, poche cose e sempre uguali a prezzi elevati, credo andrebbe rinnovato qualcosa o inserito un menù del giorno o qualche novità che cambia periodicamente in modo da non essere noiosi e monotoni, gli hamburger anche se un poco differenti alla fine hanno tutti più o meno lo stesso sapore e il salmone è quello da anni.
In Italia in particolare le alternative di ottima qualità a prezzi migliori sono veramente tante, hard Rock è solo per i turisti stranieri e per una visita, all'hard Rock non si torna a mangiare più volte perché si cena bene, non è un'alternativa al ristorante ma è un'attrazione turistica per alcuni... finché resiste.
Non raccomanderei Hard Rock a Firenze perché se devo raccomandare un buon ristorante o un'attrazione turistica, a Firenze ci sono 1000 alternative migliori.

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X
Xxxyyy
1 review
Dined on June 19, 2021
Overall5food5service5ambience5

I would recommend all burgers but BBQ burger is a plus

Hard Rock Cafe - Florence
Responded on June 21, 2021

Good Morning, Thanks for your visit and feedback. We hope to see you again very soon. Have a great day!!!

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GB
GianlucaB
1 review
Dined on June 17, 2021
Overall5food5service5ambience5

I hope to come back as soon as possible to the normality having the possibility to eat again the great fajitas.

m
macciupino
1 review
Dined on June 2, 2021
Overall5food4service5ambience4

Hamburger was not hot and not rare but it looked very nice! Staff was really nice. Overall we enjoyed it very much!

TV
TeresaV
1 review
Dined on May 29, 2021
Overall5food5service5ambience5

Buonissimi sia il panino che le patatine, camerieri gentilissimo, ottimo rapporto qualità prezzo! Per gli amanti della musica è un must!

Hard Rock Cafe - Florence
Responded on May 31, 2021

Buongiorno Teresa, Grazie per aver visitato il nostro locale e siamo felici che sia stato di tuo gradimento. Torna a trovarci presto!!! Grazie e Buona Giornata

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T
Tizy
1 review
Dined on May 20, 2021
Overall5food5service5ambience5

Fantastic food very good service. I raccomando this place for dogs too, they accept dogs and are very pet friendly

Hard Rock Cafe - Florence
Responded on May 24, 2021

Hello Tizy, Thanks for your visit and feedback. We hope to see you again soon. Have a nice day!!!

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FAQs

You can order delivery directly from Hard Rock Cafe - Florence using the Order Online button. Hard Rock Cafe - Florence also offers delivery in partnership with Deliveroo.

Hard Rock Cafe - Florence is rated 4.2 stars by 184 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.