How is Hard Rock Cafe - Cancun restaurant rated?

Name: Hard Rock Cafe - Cancun
Address: Blvd. Kukulcan km 9.5 lote 10 y 10-C Local A20 B19 Benito Juárez, Cancún, ROO, Mexico, 77500
Telephone: 998 217 6420
Price range: MXN310 to MXN500
Rating: 3.3

Hard Rock Cafe - Cancun

3.3 (94)

MXN310 to MXN500

American

Blvd. Kukulcan km 9.5 lote 10 y 10-C Local A20 B19 Benito Juárez, Cancún, ROO 77500

About this restaurant

Good for groups
Hot spot
Great for craft beers

Enjoy a unique experience at Hard Rock Café Cancun, located in the heart of the hotel zone, in Plaza Forum by the Sea, the terrace offers access to the beach and lounge chair service. It is the perfect place to enjoy a delicious meal with the beautiful Caribbean Sea as a backdrop. Try the dishes on the menu, such as our Legendary Burger® or fresh and crispy salads, accompanied by our exclusive cocktails, such as the iconic Huracán or a classic Margarita. While dining with us, you'll be surrounded by authentic rockstar's memorabilia, listen to our resident live band and even buy collectable souvenirs at The Rock Shop®.

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Additional information

Dining style
Casual Dining
Price
MXN310 to MXN500
Cuisines
American, Burgers, Meat
Hours of operation
Daily 11:00 am–11:45 pm
Phone number
998 217 6420
Website
https://www.hardrock.com/cafes/cancun/
Payment options
AMEX, Mastercard, Visa
Dress code
Casual Dress
Private party facilities
Celebrate Rehearsal dinners, bachelorette parties, birthdays with your friends, family, or colleagues, host a private event at Hard Rock Cafe Cancun, located in the heart of night life. We offer full-service event planning, staff to assist you from beginning to end.For more information : coordinadoraventas@hrcmexico.com

Location
Blvd. Kukulcan km 9.5 lote 10 y 10-C Local A20 B19 Benito Juárez, Cancún, ROO 77500
Neighborhood
Cancún
Cross street
Forum Mall
Parking details
Estacionamiento en el subsuelo de la plaza.
Public transit
We are 30 feet from the public transport stop
Additional
Bar/Lounge, Beer, Cocktails, Counter Seating, Dancing, Entertainment, Full Bar, Late Night, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, View, Wheelchair Access, Wine

What 94 people are saying

Hard Rock Cafe - Cancun reviews from people who’ve dined at this restaurant. Based on recent rating.

Overall ratings and reviews

3.3

3.3 based on recent ratings

3.5Food
4.0Service
3.0Ambience
3.1Value

Noise • Moderate

94 Reviews

I
Ivano
New York City3 reviews
3.0
Dined on January 3, 2025
1. Overall 3
2. Food 3
3. Service 4
4. Ambience 3
Abbastanza carino, ma meno di altri siti in altri paesi
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L
Lisa
Austria1 review
1.0
Dined on December 25, 2024
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Wir hatten für 5 Personen draußen reserviert, doch als wir ankamen, war das Restaurant leer, und unsere Reservierung schien nicht im System zu sein. Der Kellner fragte uns, wie viele Personen wir seien, und wirkte überrascht, dass wir draußen sitzen wollten. Es machte den Eindruck, als wäre unsere Reservierung gar nicht bekannt gewesen. Die Preise waren höher als in anderen Hard Rock Cafés und lagen auch deutlich über dem üblichen Preisniveau in Mexiko. Als wir bestellten, hatte der Kellner Mühe mit den vollständigen Namen der Gerichte und nutzte Kurzformen, die nicht sehr professionell wirkten. Das Essen entsprach keineswegs dem Standard, den man von einem offiziellen Hard Rock Café erwarten würde. Am Ende wollten wir die Rechnung wie gewohnt in der Hard Rock Café App einfügen, um Reward-Punkte zu sammeln. Doch der Kellner schien das Konzept überhaupt nicht zu kennen. Es folgten minutenlange Diskussionen zwischen mehreren Mitarbeitern, während wir immer genervter wurden. Schließlich bekamen wir die Ausrede, dass das System "momentan nicht funktioniert". Zudem waren keine Hard Rock Café Pins verfügbar, die mein Bruder normalerweise sammelt. Auch die T-Shirts im Shop wirkten wie Fälschungen: "Made in Mexico" ohne offizielles Hard Rock Café Etikett, aber zu den üblichen teuren Preisen. Fazit: Dieses Restaurant ist offensichtlich kein offizielles Hard Rock Café mehr. Alles, von der Organisation über die Qualität des Essens bis hin zu den Produkten, wirkt wie eine billige Kopie – zum vollen Preis. Sehr enttäuschend!
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A
Andy
Cancun / Riviera Maya1 review
2.0
Dined on December 8, 2024
1. Overall 2
2. Food 2
3. Service 3
4. Ambience 1
Went here 20 years ago on honeymoon and it was great ...sadly it's changed and not for the better .. its now become like an open mic night ... the bands were poor it used to have a great vibe and was like a night out im afraid its a small venue now and not too good was there on 8th Dec and won't be going back was excited to go and felt very disappointed sorry to say . A brand this big should really have quality bands to attract people a local regular resident band maybe ... plus the sound quality isn't great sorry but it's a Shame it's gone downhill and poor it used to be amazing ...
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C
Carsten
Austria1 review
3.0
Dined on November 17, 2024
1. Overall 3
2. Food 4
3. Service 3
4. Ambience 2
Loud… the Bar next door killed the Feeling. Also this is the only HRC without any collectables, so no Hurrican Glass for my collection. The service and food was ok but overall this was the worst HRC i ever visited.
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C
Carlos Alejandro
Cancun / Riviera Maya1 review
1.0
Dined on November 12, 2024
1. Overall 1
2. Food 1
3. Service 4
4. Ambience 1
Me decepcionó el lugar, totalmente solitario, no tenían vasos en existencia y la comida estuvo muy simple, no regresaría
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H
Henrique
Cancun / Riviera Maya1 review
5.0
Dined on October 18, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Very good place to eat and hear the best rock’n roll!!
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N
NIKOLETT
Cancun / Riviera Maya1 review
1.0
Dined on October 11, 2024
1. Overall 1
2. Food 1
3. Service 3
4. Ambience 3
This is the worst Hard Rock Cafe I've been to. Location is amazing, as it is right on the beach and thats where it stops. The beer was flat. They didn't have ribs, so they recommended surf&turf. The steak was an awful cut, very chewy - couldn't eat it. My husbands mashed potato was lumpy. The service was good, but unfortunately the product disappointed the brand. I wrote on the note that is was my husbands 40th birthday, and if they could sing for him(they sang in Rome on my birthday), but that didn't happen. I would not recommend.
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J
Jessica
Cancun / Riviera Maya1 review
5.0
Dined on October 7, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
I ordered BBQ burger it was lovely!! All the staff are lovely, the manager walked me through all the art and who they were and the story behind them!
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R
RAUL ANGEL
Cancun / Riviera Maya1 review
4.0
Dined on September 13, 2024
1. Overall 4
2. Food 5
3. Service 5
4. Ambience 4
Todo bien, pero ya se ve algo viejo el lugar, yvlos climas no enfrían
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C
Carlos
Monterrey7 reviews
5.0
Dined on August 17, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Excelente servicio, la pasamos muy bien celebrando el cumpleaños de mi hija.
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FAQs

Hard Rock Cafe - Cancun is rated 3.3 stars by 94 OpenTable diners.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable booking network. To check availability, please contact them directly.

Is this your restaurant?

Claim this listing

Blvd. Kukulcan km 9.5 lote 10 y 10-C Local A20 B19 Benito Juárez, Cancún, ROO 77500

Additional information

Cross street
Forum Mall
Neighborhood
Cancún
Hours of operation
Daily 11:00 am–11:45 pm
Price
MXN310 to MXN500
Cuisines
American, Burgers, Meat
Dining style
Casual Dining
Dress code
Casual Dress
Parking details
Estacionamiento en el subsuelo de la plaza.
Public transit
We are 30 feet from the public transport stop
Payment options
AMEX, Mastercard, Visa
Additional
Bar/Lounge, Beer, Cocktails, Counter Seating, Dancing, Entertainment, Full Bar, Late Night, Outdoor Smoking Area, Patio/Outdoor Dining, Patio/Outdoor Dining, View, Wheelchair Access, Wine

Website
https://www.hardrock.com/cafes/cancun/
Phone number
998 217 6420
Private party facilities
Celebrate Rehearsal dinners, bachelorette parties, birthdays with your friends, family, or colleagues, host a private event at Hard Rock Cafe Cancun, located in the heart of night life. We offer full-service event planning, staff to assist you from beginning to end.For more information : coordinadoraventas@hrcmexico.com

Hard Rock Cafe - Cancun

About this restaurant

Not available on OpenTable

There’s more to explore

Additional information

Menu

Veggie

VEGANUARYMX$300.00

What 94 people are saying

Overall ratings and reviews

FAQs

How is Hard Rock Cafe - Cancun restaurant rated?

Not available on OpenTable

Additional information