Hanako

Reseñas de Hanako de comensales del restaurante. Basadas en valoraciones recientes.

1. OT

   Comensal de OpenTable VIP

   Londres1 reseña

   1.0

   Comieron en 27 de marzo de 2022

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 2

   We booked for Mother’s Day afternoon tea to arrive and be told we hadn’t booked for the food. Just a table. We were given a menu detailing the afternoon tea but no other food choices. Very disappointing and won’t return. The set up was very pretty but the smell was the same as sitting in a florist shop, which is what it is.
   

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2. J

   Jess

   Hertfordshire1 reseña

   2.0

   Comieron en 3 de marzo de 2022

   1. Global 2
   2. Comida 5
   3. Servicio 3
   4. Ambiente 2

   A disappointing experience! It was empty and quiet, you can tell they have just opened as there employees were total not experienced enough! They were really nervous and stuttering. They suddenly gave us hot water bottles without evening asking if we wanted them, and they were filled to the brim with water which made the bottle into a ball. They we ordered two coffees and some cake, well I waited 20 mins till I heard them frothing the milk! There was no other customers! Then they burnt the milk, I could hear it being burnt it was so loud! Will definitely not be coming back! It’s a flower shop, not a bar or cafe or anything else! It should just be a flower shop!
   

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3. NM

   NatalieM

   Londres1 reseña

   5.0

   Comieron en 24 de febrero de 2022

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Amazing friendly service, gorgeous food. Gluten free options are first class. Overall gorgeous restaurant, food and staff.
   

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4. DE

   DEBBIED

   Hertfordshire1 reseña

   5.0

   Comieron en 5 de febrero de 2022

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   My friend and I had a lovely Afternoon for my 60th birthday . Sandwiches, cakes , tea and champagne and the wonderful smell of the flowers. Will definitely be returning
   

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5. LS

   LouisS

   Londres1 reseña

   5.0

   Comieron en 18 de diciembre de 2021

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Very enjoyable with a very friendly and likeable service team. We shall be attending there again.
   

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6. KR

   KerrieR

   Hertfordshire2 reseñas

   5.0

   Comieron en 26 de noviembre de 2021

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Absolute lovely experience which I really enjoyed. The staff were very warm and friendly and very accommodating. It was lovely watching the florists making Christmas wreathes and were more than happy to answer questions.
   

   HanakoSe respondió el 6 de diciembre de 2021

   Thank you Kerrie! We are very glad to hear you enjoyed your experience and we look forward to seeing you again soon!
   

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7. S

   Sandra

   Londres66 reseñas

   5.0

   Comieron en 28 de octubre de 2021

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Luxurious atmosphere and attentive service, with good food and drink
   

   HanakoSe respondió el 2 de noviembre de 2021

   Thank you Sandra for the review, we're glad to hear you enjoyed your experience and look forward to welcoming you back again soon!
   

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8. a

   anon

   Londres3 reseñas

   2.0

   Comieron en 16 de octubre de 2021

   1. Global 2
   2. Comida 2
   3. Servicio 1
   4. Ambiente 2

   The service in Hanako is absolutely terrible. It is not worth going even for the Instagram-friendly decor. The wait staff completely ignore people. Took a long time to even be acknowledged, having walked in with a reservation and it wasn’t busy. Took three staff members brushing past us before the person with the flowers asked if we were being served. At one point, a glass smashed off a nearby table and despite us calling attention to it, it wasn’t cleaned up. Our drinks (champagne) were fine. Pricey but what we expected. If we’d had better service would have ordered more, but as it was we were basically ignored so ended up going to another bar for the next round. All in all don’t bother visiting, it’s terrible.
   

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9. S

   Sandra

   Londres66 reseñas

   5.0

   Comieron en 9 de octubre de 2021

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Luxurious experience with a refreshing stylish drink and authentic snacks
   

   HanakoSe respondió el 6 de diciembre de 2021

   Thank you Sandra for your review! We hope to see you again soon.
   

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10. RA

    RachelA

    Londres2 reseñas

    5.0

    Comieron en 9 de octubre de 2021

    1. Global 5
    2. Comida 5
    3. Servicio 5
    4. Ambiente 5

    Fantastic addition to Berkhamsted. Had a lovely couple of hours with a friend on a Saturday afternoon. Let them know in advance that I was vegan and they order food in specially! All the staff were friendly and helpful. I'll definitely be back.
    

    HanakoSe respondió el 6 de diciembre de 2021

    Thank you very much Rachel for your lovely review! We look forward to seeing you again!
    

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