Hakubai - The Kitano Hotel New York

4.5
324 Reviews
$50 and over
Japanese
Hakubai Japanese Restaurant, you don’t have to fly to Japan to enjoy the finest in Japanese cuisine. The unique Kaiseki cuisine of the Hakubai Japanese Restaurant has been described by the New York Times as “rarefied” and “excellent.”

Kaiseki is a distinctive and delicate cuisine with roots in Zen Buddhism and the
traditional Japanese tea ceremony. The multi-course dinner is served on an exquisite
array of porcelain, pottery and lacquer dishware at carefully timed intervals.
What 324 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on all time ratings
4.5
food
4.5
service
4.2
ambience
4.0
value
Noise · Quiet
91% of people would recommend it to a friend
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vipDavidB
New York Area
3 reviews
Dined on March 6, 2020
Overall5food5service5ambience5

Best traditional Japanese restaurant in Manhattan, hands down.

OT
OpenTable Diner
New York Area
1 review
Dined on February 14, 2020
Overall5food5service5ambience4

Great menu and service. Food was amazing and price was appropriate considering size of meal.

OT
OpenTable Diner
New York Area
1 review
Dined on February 14, 2020
Overall4food4service5ambience5

Very traditional, very good, and great service. Would recommend for someone interested in trying true Japanese cuisine.

M
vipMachiko
New York Area
23 reviews
Dined on January 29, 2020
Overall5food5service5ambience5

Thanks for the great services!

MY
vipMakikoY
New York Area
3 reviews
Dined on January 28, 2020
Overall5food5service5ambience5

Amazing food including Inaniwa udon. Soup is just wonderful! Will be back again!

OT
OpenTable Diner
New York Area
7 reviews
Dined on January 24, 2020
Overall5food5service5ambience5

Amazing food and service! Thank you!

KB
KurtB
1 review
Dined on January 21, 2020
Overall5food5service5ambience4

Great food, service and one of the best Japanese restaurants I have been to in NYC. Highly recommend. An overall experience that many restaurants could take a page out of this playbook.

JS
JamesS
Philadelphia
1 review
Dined on December 24, 2019
Overall5food5service5ambience4

Excellent restaurant. The food is delicious and typically artistically presented.

B
vipBelicious
New England
65 reviews
Dined on December 13, 2019
Overall3food3service3ambience3

The surroundings were subdued, plenty of space between tables so it was comfortable for having a conversation. Food was bland and boring. The menu was confusing and difficult to decipher. Our server was not helpful. She seemed to have an attitude and was unpleasant in how she treated us.

OT
OpenTable Diner
Baltimore
15 reviews
Dined on December 6, 2019
Overall4food3service5ambience4

I'm all about healthy, clean eating and normally you can't go wrong at a higher end sushi restaurant, but I was mistaken. For the price you pay, you'd think they'd have higher grade ingredients such as natural soy sauce and rice vinegar. Natural soy sauce contains no additives such as wheat or gluten. Luckily, I always bring my own just in case but didn't feel I should have considering what I was paying to eat there. Sashimi was top grade but very small thin slices. Sushi rolls were good and sushi was fresh. All in all, what I COULD eat was good but way over priced for poor quality ingredients.

OT
vipOpenTable Diner
New York Area
1 review
Dined on December 4, 2019
Overall5food5service5ambience5

日本人からしても美味しい和食です。 お値段は多少割高です。

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OT
OpenTable Diner
New York Area
2 reviews
Dined on November 21, 2019
Overall5food5service5ambience5

One of best JP restaurant for Japanese for sure.

KG
vipKaranG
Montreal
5 reviews
Dined on November 14, 2019
Overall5food5service5ambience5

Authentic and amazing.

OT
OpenTable Diner
New York Area
1 review
Dined on November 9, 2019
Overall3food4service5ambience3

I was expected to be seating Japanese style but they put us in entry table w draft from door and flow of guests. I figured I read reviews wrong and should of asked. After she said the room were on another floor.

l
laformica
New York Area
10 reviews
Dined on November 2, 2019
Overall4food5service4ambience4

Excellent quality of the food . Many small rooms with a few tables each. Quiet environment where it is possible to have a good conversation, which is rare in this city. Service is good, well mannered people, could explain a little bit more .

AB
AnnaB
New York Area
1 review
Dined on November 1, 2019
Overall5food5service5ambience5

I had a beautifully memorable dining experience at the Hotel Kitano Hakubai Restaurant on Saturday, November 2nd, 2019. I chose the Special Kaiseki with a flight of Saki. Yes, it was expensive, but worth every cent. For 2.5 hours I was delighted to be served so many small, delicious, and interesting dishes that I lost count! These small items were presented imaginatively, some in delicate artistic glass containers, others were arranged on a large curling leaf (banana) or brought to me sizzling on a small cast iron grill placed aesthetically over a bed of pebbles. My waiter had infinite patience with my questions. He was also attentive without being obtrusive. The restaurant environment was peaceful, even contemplative.
If you would like an experience of Japan without the long plane ride, the Hakubai at Hotel Kitano NYC is the place.

LS
LilianS
New York Area
4 reviews
Dined on October 17, 2019
Overall5food5service5ambience4

Exquisite food, beautiful setting and warm service!!

S
Simpec
Richmond
2 reviews
Dined on October 9, 2019
Overall2food2service2ambience2

This restaurant is not good value for money. It is very expensive for what it is and the food was fine but not outstanding. There is a lot of staff to serve yet I had to wait for a long time to get somebody’s attention to get the check. The ambiance is dull, being in the basement of the hotel. Some of the guests next to me had a meat dish on a hot skillet and my clothes smelt of that dish after I left the restaurant.

M
vipMachiko
New York Area
23 reviews
Dined on October 3, 2019
Overall5food5service5ambience5

Great value for luncheon with friends.
Thanks for the good services.

P
vipProfessor
New York Area
180 reviews
Dined on September 27, 2019
Overall5food5service5ambience5

The best Sushi we have ever had served to us outside of Japan. Cannot more highly recommend this restaurant to anyone who wants to experience Sushi and Sashimi at its best. The cost is commensurate with the quality of the food, but if you factor in travel expenses, it is much cheaper than the cost the same food would be in its native country.

OT
OpenTable Diner
New York Area
1 review
Dined on August 28, 2019
Overall5food5service5ambience5

Had very pleasant time with good food. Their quality stays steady.

h
helloyamaha
1 review
Dined on August 15, 2019
Overall5food5service5ambience5

単品で注文しましたがどれも美味しかったです。
アメリカ一週間目だったので、日本食でリセットできました。

湯葉焼売、鴨、おススメ寿司4貫、サーモンアボガドロール、
うなぎ胡瓜巻きなど頼みました。

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TM
TheModestDiner
San Francisco
1 review
Dined on August 10, 2019
Overall5food5service5ambience5

Fantastic authentic kaiseki.......Wonderful service!

TT
TTTT
Tokyo
2 reviews
Dined on June 11, 2019
Overall3food5service2ambience3

毎年利用してます。ニューヨークなのに、日本にいるのと変わらない感じがとても素敵です。

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E
vipEileen
New York Area
53 reviews
Dined on May 28, 2019
Overall5food5service5ambience5

This is as close as one can get to a quality authentic Japanese dining experience in New York!

OT
OpenTable Diner
St. Louis
2 reviews
Dined on May 26, 2019
Overall3food4service5ambience4

Traditional Japanese restaurant, food is good, but price is too high to compare the food.

J
Josh
New York Area
4 reviews
Dined on May 5, 2019
Overall4food4service5ambience5

If considering Hakubai for a special dinner I would definitely recommend the kaiseki over the sushi dinner - the sushi was enjoyable but probably not worth the premium it comes at. I did visit on a Sunday night however and the freshness of the fish might have suffered due to this. The ambience and the staff were both great. Not recommended for people who enjoy a drink with their meal, alcohol is at a ridiculous upcharge that I just couldn't find it in me to justify.
Tl;dr: Its one of the few places I could find in the area for high class sushi on a Sunday night, not recommended for heavy drinkers - the kaiseki probably shines more than the selection of sushi. The Maguro was the star.

OT
OpenTable Diner
1 review
Dined on April 25, 2019
Overall5food5service5ambience5

Food was just amazing, service is the best. Presentation is really unique.

OT
OpenTable Diner
New York Area
3 reviews
Dined on April 12, 2019
Overall5food5service5ambience5

Excellent authentic Japanese cuisine as well as thoughtful customer service! Loved everything!

OT
OpenTable Diner
New England
3 reviews
Dined on March 26, 2019
Overall5food5service5ambience5

I love this restaurant. I have spent a great deal of time over the years in Japan. This restaurant made me feel as it I were back in Japan. The Hakubai lunch course was excellent. Cannot recommend this restaurant enough. A real treasure.

C
Clare
New York Area
2 reviews
Dined on March 24, 2019
Overall5food5service5ambience5

Authentic Japanese food, superb service, excellent value. If you are craving for genuine Japanese sashimi and sushi, this is the restaurant that will definitely satisfy your appetite!

GE
GoodEats
New York Area
4 reviews
Dined on March 22, 2019
Overall5food5service5ambience5

My boyfriend’s birthday.

K
vipKevin
New York Area
8 reviews
Dined on March 14, 2019
Overall5food5service5ambience5

Excellent food and service, as usual. High quality and beautifully prepared food for our kaiseki dinner.

f
fangz
1 review
Dined on March 10, 2019
Overall5food5service5ambience5

Nice and clean restaurant, traditional flavor. I will recommend this place to friend and families.

RR
RivertownResident
New York Area
13 reviews
Dined on March 8, 2019
Overall5food5service5ambience5

The food at Hakubai is some of the best in New York. It is a quiet and sparely designed Japanese style space. The fish is superb. The wait staff is professional and never intrusive or chatty. While it's a bit expensive, It's a great place for a business meal, as it's easy to have a conversation with the lower noise level.

RU
RUPA
New York Area
6 reviews
Dined on March 1, 2019
Overall5food5service5ambience5

Love the atmosphere

HD
vipHunterD
New York Area
10 reviews
Dined on February 26, 2019
Overall5food5service5ambience5

10/10 experience.

FA
vipFAITH
New York Area
38 reviews
Dined on February 26, 2019
Overall5food5service5ambience4

Fantastic jazz brunch. The performer was terrific and the food was exceptional!

T
Tembrel
New York Area
14 reviews
Dined on February 17, 2019
Overall5food5service5ambience4

Lovely discovery on Park Ave: I had the Okonomi Sushi Kaiseki, which was a perfectly-sized almost traditional kaiseki, lacking only a gohan dish at the end. I'll come back to try the Omakase Kaiseki, which requires a day's advance warning. I cannot praise the service enough; they were great about answering my many questions.

C
Charlie
Dallas
1 review
Dined on February 5, 2019
Overall3food3service3ambience3

Clean and quite but food is little bit expensive than the price

FAQs

Hakubai - The Kitano Hotel New York is rated 4.5 stars by 324 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.