How is Hakkasan - New York - Permanently Closed restaurant rated?

Name: Hakkasan - New York - Permanently Closed
Address: 311 West 43rd Street, New York, NY, United States, 10036
Telephone: (212) 776-1818
Price range: $50 and over
Rating: 4.4

Hakkasan - New York - Permanently Closed, New York, NY

Hakkasan - New York - Permanently Closed

4.4

3394 Reviews

$50 and over

Chinese

Top Tags:

We have made the difficult decision to close our New York location due to the ongoing impact of COVID-19

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.

Is this your restaurant?

Claim this listing

Additional information

Dining style
Fine Dining
Price
$50 and over
Cuisines
Chinese, Dim Sum
Hours of operation
Dinner Mon 5:00 pm–10:30 pm
Phone number
(212) 776-1818
Website
https://hakkasan.com/new-york/
Payment options
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Dress code
Business Casual
Private party facilities
Hakkasan New York can accommodate private parties from 10 to 350 guests. Please fill in your information below and Amanda Feng will contact you as soon as possible to book your event. If you’d prefer to talk now, please call us at (646) 897-3512
Private party contact
Nicole Navitsky: (702) 588-5600

Location
311 West 43rd Street, New York, NY 10036
Neighborhood
Hell's Kitchen
Cross street
8th and 9th Ave
Parking details
Paid parking lots in the vicinity.
Public transit
ACE, 123, NQRW - 42nd St.
Additional
Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Late Night, Private Room, Weekend Brunch, Wheelchair Access, Wine

Featured in

100 New York / Tri-State Area Restaurants to Love This Valentine's Day

What 3,394 people are saying

Overall ratings and reviews

4.4

4.4 based on all time ratings

4.4Food
4.2Service
4.4Ambience
3.9Value

Noise • Moderate

3,394 Reviews

OT
OpenTable Diner
London
6 reviews
5.0
6 reviews
Dined on March 12, 2020
overall5food5service5ambience5
It was awesome
Is this helpful?
GF
GiacomoF
1 review
2.0
1 review
Dined on March 11, 2020
overall2food4service1ambience4
Hi, I had a dinner for my birthday with my girlfriend, she said from the beginning than she was coconuts allergy and it’s was everything good apart and the end for the dessert the waitress brought on the table the dessert, we started to eat and my girlfriend recognised the coconuts inside !!!! The manager he didn’t do it almost anything just ask for a coffee because For him help the allergy!!??? I sent an mail into the web site Hakkasan New York and no one reply yet , after 4 days I don t think it gonna happens!!! Anyway I’m very disappoint !!!
Is this helpful?
ZC
ZianyC
Miami
1 review
5.0
1 review
Dined on March 8, 2020
overall5food5service5ambience5
Love this restaurant!! Would really recommend it!
Is this helpful?
HK
HKPHD
Indiana
19 reviews
2.0
19 reviews
Dined on March 8, 2020
overall2food3service3ambience2
All food are too sweet. It is not Chinese. We disappointed with all dishes.
Is this helpful?
FA
FABINNYC
New York Area
6 reviews
vip
5.0
6 reviews
Dined on March 7, 2020
overall5food5service5ambience5
Fabulous as always!
Is this helpful?
IB
ItoB
Washington DC
3 reviews
5.0
3 reviews
Dined on March 7, 2020
overall5food5service5ambience5
Great place! Excellent food. I had the vegetarian dumplings. yummy
Is this helpful?
R
michaelR
Orlando
7 reviews
5.0
7 reviews
Dined on March 6, 2020
overall5food5service5ambience5
The food and atmosphere at Hakkasan were outstanding. The service was excellent as well. The sea bass and dim sum were out of this world
Is this helpful?
C
Cookaholic
New York Area
62 reviews
vip
5.0
62 reviews
Dined on March 6, 2020
overall5food5service5ambience5
Dim sum platter is a must !! Absolutely delicious 😋😋We Also had the tea smoked spare ribs, mushroom, eggplant & Tofu, spicy prawns.. all of which was great. We love the food here
Is this helpful?
OT
OpenTable Diner
New York Area
1 review
vip
3.0
1 review
Dined on March 5, 2020
overall3food4service4ambience5
The food is delicious the service was a little too much but good effort and friendly The place is very spectacular especially for Timesquare the portions are tiny especially for Times Square it’s touristy but again it’s Time Square and the prices are outrageous! At an equally fancy and expensive restaurants such as the Peking duck house you get three or 4 times the amount of duck prepared tableside for $68 as opposed to the $88 of quite good Peking duck and quite lame shredded duck and mushroom stirfry that was greasy cheap and not good at all A $35 dim sum sampler is obscene again in Chinatown you can get four times the portion of better dim sum at a quarter of the price! All in all I felt like I was at Disney World or Atlantic City and for these prices in New York City you can do much better Honestly if you plan on being here in 10 years you should increase your portions and decrease your prices otherwise you’ll never ever be able to afford what I’m sure is enormous rent for such a restaurant in such an area
Is this helpful?
GU
GerdUnniBlomkvistNorway
1 review
5.0
1 review
Dined on March 5, 2020
overall5food5service5ambience5
Wonderful meal and great athmosphere! Would recommend this place to everyone who likes anexperience out of the ordinary!
Is this helpful?
PI
PaulInNY
New York Area
16 reviews
vip
4.0
16 reviews
Dined on March 3, 2020
overall4food4service3ambience5
Cool vibe, especially the bar. Excellent food but service could use polishing.
Is this helpful?
OT
OpenTable Diner
New York Area
10 reviews
vip
5.0
10 reviews
Dined on March 1, 2020
overall5food5service5ambience5
Deserve a Michelin star.
Is this helpful?
JS
JohnS
1 review
3.0
1 review
Dined on March 1, 2020
overall3food3service4ambience2
The food was good, but just not as special as hoped and over priced/over hyped.
Is this helpful?
SH
SandraH
Greater Boston
4 reviews
5.0
4 reviews
Dined on February 29, 2020
overall5food5service5ambience5
Food service and ambiance was lovely - pricey but elegant chinese
Is this helpful?
d
dlowineanddine
Jacksonville
67 reviews
vip
2.0
67 reviews
Dined on February 29, 2020
overall2food4service1ambience3
We got to the restaurant a few mins early. It took a while for the server to come. We ordered and the shumai appetizer came out quickly. The restaurant was not crowded and we went early b/c we had a show to get to. Our entrees took an extremely long tome to come out. The waitress avoided our table and finally the manager came out after it had been an hour since we got our appetizer and said the entrees would be out soon. It took 15 more minutes. The manager finally came out again and apologized. He never offered to comp anything or take care of our bill or anything. This is totally unacceptable at a high end restaurant that prides itself on service. The food is good but expensive. There are many other places in NYC to get good Chinese food at a better price and with better service. Go somewhere else.
Is this helpful?
OT
OpenTable Diner
New York Area
1 review
5.0
1 review
Dined on February 27, 2020
overall5food5service5ambience5
Great service and ambience.
Is this helpful?
OT
OpenTable Diner
New York Area
1 review
4.0
1 review
Dined on February 23, 2020
overall4food4service4ambience4
Nephew's birthday celebration. He lost his dad recently and we wanted to make sure he enjoyed his day.
Is this helpful?
c
cyndih
New York Area
4 reviews
5.0
4 reviews
Dined on February 22, 2020
overall5food5service5ambience5
Amazing! Wonderful evening
Is this helpful?
OT
OpenTable Diner
Greater Boston
5 reviews
5.0
5 reviews
Dined on February 21, 2020
overall5food5service5ambience5
Great food The duck two ways was awesome
Is this helpful?
OT
OpenTable Diner
New York Area
2 reviews
4.0
2 reviews
Dined on February 21, 2020
overall4food4service5ambience5
Good food,excellent service,nice atmosphere !!!
Is this helpful?
OT
OpenTable Diner
New York Area
5 reviews
3.0
5 reviews
Dined on February 19, 2020
overall3food4service5ambience5
Space is beautiful and calming. Staff is exceptional. Food is fine, but way too expensive for what it is. Great Theater District dining is rare. This is one of the better choices near theaters, just be prepared to pay for sweet and sour pork.
Is this helpful?
KE
KEVING
New York Area
8 reviews
vip
2.0
8 reviews
Dined on February 19, 2020
overall2food3service2ambience2
lack of follow up and pacing was deficient --could have been much better --both of the guests thanked me for dinner but were disappointed --
Is this helpful?
K
Kenneth
New York Area
8 reviews
vip
5.0
8 reviews
Dined on February 18, 2020
overall5food5service5ambience5
If you're not experienced to fine dining, you might think the portions are small. Overall experience is great, delicious food and relaxing atmosphere. The waitress did good job tio
Is this helpful?
SH
SunilH
Las Vegas
16 reviews
5.0
16 reviews
Dined on February 16, 2020
overall5food5service5ambience5
Absolutely excellent as always!
Is this helpful?
b
bluemoonbob
Greater Boston
47 reviews
vip
5.0
47 reviews
Dined on February 15, 2020
overall5food5service5ambience5
Wonderful and creative ... as well as beautiful. Takes a couple of visits to understand the menu ... but servers and bar tenders do know well. The only real issue is the small (measured) drinks ... and the very high price ....the small issue a bigger issue than the price ... seems unlike the balance of the overall experience.
Is this helpful?
k
kathew
Washington DC
32 reviews
vip
4.0
32 reviews
Dined on February 15, 2020
overall4food3service4ambience4
Love the ambience there and they’re great at getting you out for theater. Menu has changed a bit and some dishes (dim sum basket, stir fried chicken)were disappointing. All very $$$.
Is this helpful?
AS
AlanS
1 review
5.0
1 review
Dined on February 15, 2020
overall5food5service5ambience5
Celebrating my wife's birthday, they surprised her with a wonderful desert. Loved this place
Is this helpful?
E
Eugene
New York Area
6 reviews
2.0
6 reviews
Dined on February 15, 2020
overall2food3service4ambience4
Beautifully restaurant with good service, BUT it feels like a rip off! I went there with my wife for Valentine's dinner. We were offered a Valentine Prix Fix menu. I had my concerns about the Prix fix menu, but we ended up ordering from that and it was ninety-something dollars for a person. The food we got was very mediocre for the price but most importantly the portion sizes were super small. I'm not expecting American diner oversized portions in here! We go to high-end restaurants all the time and understand what to expect from a place like that! Here the sizes were not adequate for 2 adults! For an appetizer we got crispy duck roll, 2 rolls - and that's not two full rolls, that was two sashimi like pieces with duck over rice. Two of them for two adults! The duck was overcooked and the rice was over-fried by the way! Then there was a famous supreme dim sum basket. 8 super small pieces! It tasted ok but I ate a better dim sum! For the main course, we had Land and See, with wagyu ribeye and lobster tail. This was supposed to be for two people. The ribeye was good but 8 thin slices. The lobster tail was good as well, but again it was super small, probably from the one-pounder lobster. As a side, they gave us mustard leaves salad. I was allergic to mustard and tolled it to the waitress but she was trying to convince me that mustard leaves and mustard that I'm allergic to are two different things, not realizing that mustard is made out mustard plant! So I could not eat that! To summarize the main course was good but supper small for two adults! We also ordered vegetable fried rice for the side, surprisingly the Prix fix menu didn't include it. The rice was really good, and a good portion size. So basically the only thing we really liked in this restaurant was the rice!!!! We enjoyed the desert as well. But the overall experience was pretty bad. If you go here, DO NOT ORDER FROM PRIX FIX MENUS!
Is this helpful?
MM
MenuMommy
Memphis/West TN
35 reviews
vip
3.0
35 reviews
Dined on February 13, 2020
overall3food4service4ambience5
Great food in an exquisite setting. However, they have an irritating policy of sending you to wait in their bar area even when you have a confirmed reservation and all members of your party are present.
Is this helpful?
FF
FrankF
Atlanta Metro
3 reviews
3.0
3 reviews
Dined on February 13, 2020
overall3food4service4ambience3
Food was good, not great. You expect great for what we paid.
Is this helpful?
RC
RobertC
New York Area
6 reviews
5.0
6 reviews
Dined on February 12, 2020
overall5food5service5ambience5
Expensive but very good meal
Is this helpful?
RK
RashawnK
1 review
5.0
1 review
Dined on February 10, 2020
overall5food5service5ambience4
The waitress was spectacular and the food was extremely tasty
Is this helpful?
OT
OpenTable Diner
San Francisco
3 reviews
5.0
3 reviews
Dined on February 9, 2020
overall5food5service5ambience5
We went to Hakkasan for a lunch on Sunday before a show. We ordered 1 dimsum basket, 1 vegetarian dimsum basket, and Hakka noodle. We also ordered 2 cocktails (The Hakka, flower and stone) and a dessert. Cocktails were amazing, especially The Hakka. Foods were very good and the black sesame and chocolate dimsum dessert was very nice! Loved this place and will definitely visit again.
Is this helpful?
JS
JanetteS
New York Area
5 reviews
5.0
5 reviews
Dined on February 8, 2020
overall5food5service5ambience5
Very wonderful experience. The food presentation and taste terrific. It was beyond our expectations.
Is this helpful?
OT
OpenTable Diner
Washington DC
107 reviews
5.0
107 reviews
Dined on February 8, 2020
overall5food5service4ambience5
What a beautiful restaurant! The food was excellent, drinks deeeelicious. Loved the atmosphere.
Is this helpful?
WM
WeedMcCfromKtown
New York Area
9 reviews
5.0
9 reviews
Dined on February 8, 2020
overall5food5service5ambience5
We were celebrating a birthday and everything was fabulous! Delicious festive cocktails. Amazing and creative dishes. Our server Sandra F was lovely! We’ll definitely be back!
Is this helpful?
KV
KathleenV
Washington DC
2 reviews
2.0
2 reviews
Dined on February 8, 2020
overall2food3service2ambience4
We love Hakkasan NYC and have dined there many times since it opened. We have enjoyed great food, amazing drinks and knowledgeable servers. Our last few visits have been increasingly disappointing. Fewer cocktails and this last visit, the fried dim sum and a beef with merlot sauce were history. This dinner was more important because it was for business and we were concerned that our guests were unhappy. Plus the service was poor, so we were very uncomfortable hosts.
Is this helpful?
SW
SusanW
New York Area
4 reviews
vip
3.0
4 reviews
Dined on February 4, 2020
overall3food2service4ambience4
Pretentious Chinese restaurant with boring food. The dim sum were great. The rest, mediocre. I had to ask for soy sauce twice; virtually no flavor in most of the food. And expensive too.
Is this helpful?
LM
LeslieM
1 review
5.0
1 review
Dined on February 2, 2020
overall5food5service5ambience5
The food, service and ambiance are all perfection. Try to go off hours for a quiet dining experience.
Is this helpful?
NE
NickE
London
13 reviews
3.0
13 reviews
Dined on February 1, 2020
overall3food4service3ambience3
Front desk needs to sort out there seating system. We checked in with a lovely gist at the front desk but the manager that sat us made us wait until he had sat three groups behind us before then seating us. Rather than ask who we were he simply sat the other groups and the girl behind the desk sat us. She was embarrassed whilst he did not give a damn. I was tempted to leave at that point. Such a disappointing first impression when all my previous experiences with Hakkasan in New York and London Hanway Place have been stellar.
Is this helpful?

FAQs

Hakkasan - New York - Permanently Closed is rated 4.4 stars by 3394 OpenTable diners.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.

Is this your restaurant?

Claim this listing

Google Map for Hakkasan - New York - Permanently Closed

311 West 43rd Street, New York, NY 10036

Additional information

Cross street
8th and 9th Ave
Neighborhood
Hell's Kitchen
Hours of operation
Dinner Mon 5:00 pm–10:30 pm
Price
$50 and over
Cuisines
Chinese, Dim Sum
Dining style
Fine Dining
Dress code
Business Casual
Parking details
Paid parking lots in the vicinity.
Public transit
ACE, 123, NQRW - 42nd St.
Payment options
AMEX, Carte Blanche, Diners Club, Discover, JCB, Mastercard, Visa
Additional
Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Late Night, Private Room, Weekend Brunch, Wheelchair Access, Wine

Website
https://hakkasan.com/new-york/
Phone number
(212) 776-1818
Private party facilities
Hakkasan New York can accommodate private parties from 10 to 350 guests. Please fill in your information below and Amanda Feng will contact you as soon as possible to book your event. If you’d prefer to talk now, please call us at (646) 897-3512
Private party contact
Nicole Navitsky: (702) 588-5600

Featured in

100 New York / Tri-State Area Restaurants to Love This Valentine's Day

Hakkasan - New York - Permanently Closed

Not available on OpenTable

Additional information

100 New York / Tri-State Area Restaurants to Love This Valentine's Day

Overall ratings and reviews

FAQs

How is Hakkasan - New York - Permanently Closed restaurant rated?

Not available on OpenTable

Additional information

Featured in

100 New York / Tri-State Area Restaurants to Love This Valentine's Day