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Hakkasan - New York - Permanently Closed

4.4
4.4
3406 Reviews
$50 and over
Chinese
We have made the difficult decision to close our New York location due to the ongoing impact of COVID-19

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.


Is this your restaurant?
Claim this listing

Additional information

  • Dining style

    Fine Dining

  • Cuisines

    Chinese, Dim Sum

  • Hours of operation

    Dinner Mon 5:00 pm–10:30 pm

  • Phone number

    (212) 776-1818

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Dress code

    Business Casual

  • Private party facilities

    Hakkasan New York can accommodate private parties from 10 to 350 guests. Please fill in your information below and Amanda Feng will contact you as soon as possible to book your event. If you’d prefer to talk now, please call us at (646) 897-3512

  • Private party contact

    Nicole Navitsky: (702) 588-5600

  • Neighborhood

    Midtown West

  • Cross street

    8th and 9th Ave

  • Parking details

    Paid parking lots in the vicinity.

  • Public transit

    ACE, 123, NQRW - 42nd St.

  • Additional

    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Late Night, Private Room, Weekend Brunch, Wheelchair Access, Wine

What 3,406 people are saying

Overall ratings and reviews

4.4
4.4 based on all time ratings
  • 4.4Food
  • 4.2Service
  • 4.4Ambience
  • 3.9Value

NoiseModerate

Sort by

Filters

  1. OT

    OpenTable Diner

    London

    6 reviews

    5.0

    6 reviews

    Dined on March 12, 2020

    overall5food5service5ambience5
    It was awesome
  2. GF

    GiacomoF

    1 review

    2.0

    1 review

    Dined on March 11, 2020

    overall2food4service1ambience4
    Hi, I had a dinner for my birthday with my girlfriend, she said from the beginning than she was coconuts allergy and it’s was everything good apart and the end for the dessert the waitress brought on the table the dessert, we started to eat and my girlfriend recognised the coconuts inside !!!! The manager he didn’t do it almost anything just ask for a coffee because For him help the allergy!!??? I sent an mail into the web site Hakkasan New York and no one reply yet , after 4 days I don t think it gonna happens!!! Anyway I’m very disappoint !!!
  3. ZC

    ZianyC

    Miami

    1 review

    5.0

    1 review

    Dined on March 8, 2020

    overall5food5service5ambience5
    Love this restaurant!! Would really recommend it!
  4. HK

    HKPHD

    Indiana

    19 reviews

    2.0

    19 reviews

    Dined on March 8, 2020

    overall2food3service3ambience2
    All food are too sweet. It is not Chinese. We disappointed with all dishes.
  5. FA

    FABINNYC

    New York Area

    6 reviews

    vip
    5.0

    6 reviews

    Dined on March 7, 2020

    overall5food5service5ambience5
    Fabulous as always!
  6. IB

    ItoB

    Washington DC

    3 reviews

    5.0

    3 reviews

    Dined on March 7, 2020

    overall5food5service5ambience5
    Great place! Excellent food. I had the vegetarian dumplings. yummy
  7. R

    michaelR

    Orlando

    5 reviews

    5.0

    5 reviews

    Dined on March 6, 2020

    overall5food5service5ambience5
    The food and atmosphere at Hakkasan were outstanding. The service was excellent as well. The sea bass and dim sum were out of this world
  8. C

    Cookaholic

    New York Area

    62 reviews

    vip
    5.0

    62 reviews

    Dined on March 6, 2020

    overall5food5service5ambience5
    Dim sum platter is a must !! Absolutely delicious 😋😋We Also had the tea smoked spare ribs, mushroom, eggplant & Tofu, spicy prawns.. all of which was great. We love the food here
  9. OT

    OpenTable Diner

    New York Area

    1 review

    vip
    3.0

    1 review

    Dined on March 5, 2020

    overall3food4service4ambience5
    The food is delicious the service was a little too much but good effort and friendly The place is very spectacular especially for Timesquare the portions are tiny especially for Times Square it’s touristy but again it’s Time Square and the prices are outrageous! At an equally fancy and expensive restaurants such as the Peking duck house you get three or 4 times the amount of duck prepared tableside for $68 as opposed to the $88 of quite good Peking duck and quite lame shredded duck and mushroom stirfry that was greasy cheap and not good at all A $35 dim sum sampler is obscene again in Chinatown you can get four times the portion of better dim sum at a quarter of the price! All in all I felt like I was at Disney World or Atlantic City and for these prices in New York City you can do much better Honestly if you plan on being here in 10 years you should increase your portions and decrease your prices otherwise you’ll never ever be able to afford what I’m sure is enormous rent for such a restaurant in such an area
  10. GU

    GerdUnniBlomkvistNorway

    1 review

    5.0

    1 review

    Dined on March 5, 2020

    overall5food5service5ambience5
    Wonderful meal and great athmosphere! Would recommend this place to everyone who likes anexperience out of the ordinary!
  11. PI

    PaulInNY

    New York Area

    15 reviews

    vip
    4.0

    15 reviews

    Dined on March 3, 2020

    overall4food4service3ambience5
    Cool vibe, especially the bar. Excellent food but service could use polishing.
  12. OT

    OpenTable Diner

    New York Area

    9 reviews

    vip
    5.0

    9 reviews

    Dined on March 1, 2020

    overall5food5service5ambience5
    Deserve a Michelin star.
  13. JS

    JohnS

    1 review

    3.0

    1 review

    Dined on March 1, 2020

    overall3food3service4ambience2
    The food was good, but just not as special as hoped and over priced/over hyped.
  14. SH

    SandraH

    New England

    3 reviews

    5.0

    3 reviews

    Dined on February 29, 2020

    overall5food5service5ambience5
    Food service and ambiance was lovely - pricey but elegant chinese
  15. DL

    DLOdrinksallthewine

    Jacksonville

    63 reviews

    vip
    2.0

    63 reviews

    Dined on February 29, 2020

    overall2food4service1ambience3
    We got to the restaurant a few mins early. It took a while for the server to come. We ordered and the shumai appetizer came out quickly. The restaurant was not crowded and we went early b/c we had a show to get to. Our entrees took an extremely long tome to come out. The waitress avoided our table and finally the manager came out after it had been an hour since we got our appetizer and said the entrees would be out soon. It took 15 more minutes. The manager finally came out again and apologized. He never offered to comp anything or take care of our bill or anything. This is totally unacceptable at a high end restaurant that prides itself on service. The food is good but expensive. There are many other places in NYC to get good Chinese food at a better price and with better service. Go somewhere else.
  16. OT

    OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on February 27, 2020

    overall5food5service5ambience5
    Great service and ambience.
  17. OT

    OpenTable Diner

    New York Area

    1 review

    4.0

    1 review

    Dined on February 23, 2020

    overall4food4service4ambience4
    Nephew's birthday celebration. He lost his dad recently and we wanted to make sure he enjoyed his day.
  18. OT

    OpenTable Diner

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on February 22, 2020

    overall5food5service5ambience5
    Amazing! Wonderful evening
  19. OT

    OpenTable Diner

    New England

    3 reviews

    5.0

    3 reviews

    Dined on February 21, 2020

    overall5food5service5ambience5
    Great food The duck two ways was awesome
  20. OT

    OpenTable Diner

    New York Area

    2 reviews

    4.0

    2 reviews

    Dined on February 21, 2020

    overall4food4service5ambience5
    Good food,excellent service,nice atmosphere !!!
  21. OT

    OpenTable Diner

    New York Area

    5 reviews

    3.0

    5 reviews

    Dined on February 19, 2020

    overall3food4service5ambience5
    Space is beautiful and calming. Staff is exceptional. Food is fine, but way too expensive for what it is. Great Theater District dining is rare. This is one of the better choices near theaters, just be prepared to pay for sweet and sour pork.
  22. KE

    KEVING

    New York Area

    8 reviews

    vip
    2.0

    8 reviews

    Dined on February 19, 2020

    overall2food3service2ambience2
    lack of follow up and pacing was deficient --could have been much better --both of the guests thanked me for dinner but were disappointed --
  23. K

    Kanat

    New York Area

    8 reviews

    vip
    5.0

    8 reviews

    Dined on February 18, 2020

    overall5food5service5ambience5
    If you're not experienced to fine dining, you might think the portions are small. Overall experience is great, delicious food and relaxing atmosphere. The waitress did good job tio
  24. SH

    SunilH

    Las Vegas

    16 reviews

    5.0

    16 reviews

    Dined on February 16, 2020

    overall5food5service5ambience5
    Absolutely excellent as always!
  25. b

    bluemoonbob

    New England

    46 reviews

    vip
    5.0

    46 reviews

    Dined on February 15, 2020

    overall5food5service5ambience5
    Wonderful and creative ... as well as beautiful. Takes a couple of visits to understand the menu ... but servers and bar tenders do know well. The only real issue is the small (measured) drinks ... and the very high price ....the small issue a bigger issue than the price ... seems unlike the balance of the overall experience.
  26. k

    kathew

    Washington DC

    30 reviews

    4.0

    30 reviews

    Dined on February 15, 2020

    overall4food3service4ambience4
    Love the ambience there and they’re great at getting you out for theater. Menu has changed a bit and some dishes (dim sum basket, stir fried chicken)were disappointing. All very $$$.
  27. AS

    AlanS

    1 review

    5.0

    1 review

    Dined on February 15, 2020

    overall5food5service5ambience5
    Celebrating my wife's birthday, they surprised her with a wonderful desert. Loved this place
  28. E

    Eugene

    New York Area

    6 reviews

    2.0

    6 reviews

    Dined on February 15, 2020

    overall2food3service4ambience4
    Beautifully restaurant with good service, BUT it feels like a rip off! I went there with my wife for Valentine's dinner. We were offered a Valentine Prix Fix menu. I had my concerns about the Prix fix menu, but we ended up ordering from that and it was ninety-something dollars for a person. The food we got was very mediocre for the price but most importantly the portion sizes were super small. I'm not expecting American diner oversized portions in here! We go to high-end restaurants all the time and understand what to expect from a place like that! Here the sizes were not adequate for 2 adults! For an appetizer we got crispy duck roll, 2 rolls - and that's not two full rolls, that was two sashimi like pieces with duck over rice. Two of them for two adults! The duck was overcooked and the rice was over-fried by the way! Then there was a famous supreme dim sum basket. 8 super small pieces! It tasted ok but I ate a better dim sum! For the main course, we had Land and See, with wagyu ribeye and lobster tail. This was supposed to be for two people. The ribeye was good but 8 thin slices. The lobster tail was good as well, but again it was super small, probably from the one-pounder lobster. As a side, they gave us mustard leaves salad. I was allergic to mustard and tolled it to the waitress but she was trying to convince me that mustard leaves and mustard that I'm allergic to are two different things, not realizing that mustard is made out mustard plant! So I could not eat that! To summarize the main course was good but supper small for two adults! We also ordered vegetable fried rice for the side, surprisingly the Prix fix menu didn't include it. The rice was really good, and a good portion size. So basically the only thing we really liked in this restaurant was the rice!!!! We enjoyed the desert as well. But the overall experience was pretty bad. If you go here, DO NOT ORDER FROM PRIX FIX MENUS!
  29. MM

    MenuMommy

    Memphis/West TN

    31 reviews

    vip
    3.0

    31 reviews

    Dined on February 13, 2020

    overall3food4service4ambience5
    Great food in an exquisite setting. However, they have an irritating policy of sending you to wait in their bar area even when you have a confirmed reservation and all members of your party are present.
  30. FF

    FrankF

    Atlanta

    3 reviews

    3.0

    3 reviews

    Dined on February 13, 2020

    overall3food4service4ambience3
    Food was good, not great. You expect great for what we paid.
  31. RC

    RobertC

    New York Area

    5 reviews

    5.0

    5 reviews

    Dined on February 12, 2020

    overall5food5service5ambience5
    Expensive but very good meal
  32. RK

    RashawnK

    1 review

    5.0

    1 review

    Dined on February 10, 2020

    overall5food5service5ambience4
    The waitress was spectacular and the food was extremely tasty
  33. OT

    OpenTable Diner

    San Francisco

    3 reviews

    5.0

    3 reviews

    Dined on February 9, 2020

    overall5food5service5ambience5
    We went to Hakkasan for a lunch on Sunday before a show. We ordered 1 dimsum basket, 1 vegetarian dimsum basket, and Hakka noodle. We also ordered 2 cocktails (The Hakka, flower and stone) and a dessert. Cocktails were amazing, especially The Hakka. Foods were very good and the black sesame and chocolate dimsum dessert was very nice! Loved this place and will definitely visit again.
  34. JS

    JanetteS

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on February 8, 2020

    overall5food5service5ambience5
    Very wonderful experience. The food presentation and taste terrific. It was beyond our expectations.
  35. OT

    OpenTable Diner

    Washington DC

    107 reviews

    5.0

    107 reviews

    Dined on February 8, 2020

    overall5food5service4ambience5
    What a beautiful restaurant! The food was excellent, drinks deeeelicious. Loved the atmosphere.
  36. WM

    WeedMcCfromKtown

    New York Area

    9 reviews

    5.0

    9 reviews

    Dined on February 8, 2020

    overall5food5service5ambience5
    We were celebrating a birthday and everything was fabulous! Delicious festive cocktails. Amazing and creative dishes. Our server Sandra F was lovely! We’ll definitely be back!
  37. KV

    KathleenV

    Washington DC

    2 reviews

    2.0

    2 reviews

    Dined on February 8, 2020

    overall2food3service2ambience4
    We love Hakkasan NYC and have dined there many times since it opened. We have enjoyed great food, amazing drinks and knowledgeable servers. Our last few visits have been increasingly disappointing. Fewer cocktails and this last visit, the fried dim sum and a beef with merlot sauce were history. This dinner was more important because it was for business and we were concerned that our guests were unhappy. Plus the service was poor, so we were very uncomfortable hosts.
  38. SW

    SusanW

    New York Area

    4 reviews

    vip
    3.0

    4 reviews

    Dined on February 4, 2020

    overall3food2service4ambience4
    Pretentious Chinese restaurant with boring food. The dim sum were great. The rest, mediocre. I had to ask for soy sauce twice; virtually no flavor in most of the food. And expensive too.
  39. LM

    LeslieM

    1 review

    5.0

    1 review

    Dined on February 2, 2020

    overall5food5service5ambience5
    The food, service and ambiance are all perfection. Try to go off hours for a quiet dining experience.
  40. NE

    NickE

    London

    11 reviews

    3.0

    11 reviews

    Dined on February 1, 2020

    overall3food4service3ambience3
    Front desk needs to sort out there seating system. We checked in with a lovely gist at the front desk but the manager that sat us made us wait until he had sat three groups behind us before then seating us. Rather than ask who we were he simply sat the other groups and the girl behind the desk sat us. She was embarrassed whilst he did not give a damn. I was tempted to leave at that point. Such a disappointing first impression when all my previous experiences with Hakkasan in New York and London Hanway Place have been stellar.

FAQs

Hakkasan - New York - Permanently Closed is rated 4.4 stars by 3406 OpenTable diners.

Not available on OpenTable

Unfortunately, this restaurant is not on the OpenTable reservation network.

If you like, we'll notify you by email if this restaurant joins.


Is this your restaurant?
Claim this listing

Additional information

  • Cross street

    8th and 9th Ave

  • Neighborhood

    Midtown West

  • Hours of operation

    Dinner Mon 5:00 pm–10:30 pm

  • Cuisines

    Chinese, Dim Sum

  • Dining style

    Fine Dining

  • Dress code

    Business Casual

  • Parking details

    Paid parking lots in the vicinity.

  • Public transit

    ACE, 123, NQRW - 42nd St.

  • Payment options

    AMEX, Carte Blanche, Diners Club, Discover, JCB, MasterCard, Visa

  • Additional

    Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Late Night, Private Room, Weekend Brunch, Wheelchair Access, Wine

  • Phone number

    (212) 776-1818

  • Private party facilities

    Hakkasan New York can accommodate private parties from 10 to 350 guests. Please fill in your information below and Amanda Feng will contact you as soon as possible to book your event. If you’d prefer to talk now, please call us at (646) 897-3512

  • Private party contact

    Nicole Navitsky: (702) 588-5600

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