Hakkasan - New York

4.4
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3410 Reviews
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$50 and over
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Chinese
Located in the Theater District, Hakkasan New York offers a distinctive experience where modern authentic Cantonese cuisine, world-class mixology and dramatic design converge. The dining experience is intimate and chic, inviting guests to taste the artistry created by Michelin-starred Chef Ho Chee Boon. The culinary journey features dishes inspired by local flavors and influences as well as Hakkasan classics such as stir-fried black pepper rib-eye beef with Merlot and silver cod with champagne and Chinese honey suited for any sophisticated palate. Accompanying the delectable menu are expansive wine and cocktail programs, carefully curated by the talented Hakkasan mixologists.
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What 3410 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.5
food
4.3
service
4.5
ambience
3.9
value
Noise · Moderate
76% of people would recommend it to a friend
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A
New York Area
1 review
Dined 4 days ago
Overall4food3service5ambience5

All was good except for the spicy prawns which seemed undercooked and caused some stomach issues the next day

OT
New York Area
1 review
Dined 6 days ago
Overall1food2service1ambience1

This place is not for business dining anymore.

Service is very different from what it used to be last year. Poor management; front reception, inexperienced floor staff and food quality down (sanitation) a long hair in appetizer.

It used to be my favorite place. I won’t visit there again in New York.

OT
Washington DC
52 reviews
Dined 6 days ago
Overall5food5service5ambience5

Birthday weekend in NYC. Wanted dim sum and this looked unusual. Loved the tea selection. The vegetarian dim sum basket was good and the wild mushroom lettuce wraps very good. Salt and pepper squid was light but lacked flavor. The eggplant clay pot and noodles were a great combination. They surprised me with a lovely bite of a lemon and coconut dessert with a candle. Sweet.

OT
Detroit
3 reviews
Dined 6 days ago
Overall5food5service5ambience5

We had a great meal the table we requested to be seated in quieter area was granted. The servers were very attentive and helpful with the menu. We never felt rushed stayed for close to three hours. The food was very very good and the desserts - I’ll keep thinking of! You should go for sure!

j
New York Area
3 reviews
Dined on January 8, 2020
Overall3food3service4ambience5

The cocktails are amazing and worth the price of admission. The ambiance is lovely. The food is okay---i expect a bit more for the prices---kind of bland, not that interesting in terms of the choices, and to make everything a la carte seems a bit steep---like include some veggies in some of the dishes so you don't have to spend up on mains, rice/noodles, AND veggies. i don't think it's the best value.

OT
New York Area
17 reviews
Dined on January 8, 2020
Overall5food5service5ambience5

We went pre theatre so it was empty.
Ordered a lychee martini. They gave lychee nectar on the side with a lychee garnish so I could put as much or as little nectar as I wanted. Loved that.
Very attentive professional staff. All willing to assist.
The Peking duck two ways is so amazing. The pancakes thin as paper. Duck has crispy skin. But meat still has some fat so it is not dry.
The dick with XO sauce is also worth it.
Yes it is expensive. But you get what you pay for.
Will be back but not to soon.$$$$

OT
Mexico City
4 reviews
Dined on January 4, 2020
Overall5food5service5ambience5

Deliciosa experiencia!

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K
New York Area
43 reviews
Dined on January 4, 2020
Overall5food5service5ambience5

Reliably great food! A little pricey but excellent food and service.

OT
San Francisco
1 review
Dined on January 4, 2020
Overall5food5service5ambience5

Pleasant and elegant

OT
New York Area
1 review
Dined on January 3, 2020
Overall5food5service5ambience5

Great experience

VT
Washington DC
7 reviews
Dined on January 3, 2020
Overall5food5service5ambience5

First family vacation

OT
New York Area
1 review
Dined on January 2, 2020
Overall2food3service2ambience1

Hors de prix pour ce que ç est
Une escroquerie
Bonne nourriture mais injustifiée au niveau du tarif
A éviter

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OT
Liverpool
2 reviews
Dined on January 1, 2020
Overall2food1service1ambience1

Not as good quality or menu as other restaurants in london, dubai or Abu Dhabi.

M
New York Area
1 review
Dined on December 31, 2019
Overall5food5service5ambience5

The ambiance gave a cool clubfeeling without being noisy at all, and we had an super dinnerexperience. The waitresses were smiling and attentive, and the food outstanding. Best Chinese food I've had.

MS
San Francisco
16 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

Had dinner with 11 people and had an amazing time, food was excellent, especially the Peking Duck. Great service and friendly staff. Definitely will be back

NS
New York Area
1 review
Dined on December 30, 2019
Overall5food5service5ambience5

Food is amazing and so is the ambience.. great dining experience

U
1 review
Dined on December 29, 2019
Overall3food2service3ambience3

The food wasn't worth its value, this place might have been a hit before but it's overrated now. The interior is worn out, the music is too loud. The only good thing was the service but that doesn't make me want to return.

OT
New York Area
9 reviews
Dined on December 29, 2019
Overall4food4service4ambience3

The dumplings were divine and beautiful. Ribs were perfect. Great service. Great cocktails. Dark and louder than I like.

MM
New York Area
67 reviews
Dined on December 28, 2019
Overall3food3service3ambience4

We are frequent diners at Hakkasan Las Vegas which has always been outstanding, and this is our third time at the NY location. To be quite honest this was a very disappointing experience. We chose Hakkasan tonight bc we felt it was an experience we could count on to be of high standard. The service was not what we are used to. We had to seek out ordering a second drink when we had been with out a drink for the entire appetizer course. Dinner arrived and we had to wait five minutes for our rice dish to arrive so it made us wait to eat the entree. Should have waited to bring everything at once. Throughout the dinner our glasses were empty until dessert time when they were finally refilled. It’s as if no one cared about us. These simple gestures allow you to know someone is paying attention to your dining experience. We ordered the chicken clay pot dinner which came and the chicken had skin and lots of fatty tissue. It was not at all appetizing. Hakkasan has been a long time favorite - just read our numerous past reviews. We realized tonight that the NY location is not at all the same caliber as Las Vegas, even down to the lack of variety offered on the menu. We did express our feelings about the chicken dish and the waiter graciously removed it from the bill which was appreciated. Sorry for the semi-negative review, but just have to be honest. We are New Yorkers. And dining in the NY location you feel like just a number. The prices charged would lead one to believe the experience would be exemplary.

SB
Toronto
2 reviews
Dined on December 28, 2019
Overall5food5service5ambience5

I've dined at the original Hakkasan at Hanway Place in London and loved it. When I decided to visit New York at Christmas, I wanted to experience Hakkasan in Midtown. A slightly different feel (London's is glossy black with whimsical Chinese architectural and design elements; New York's is a bit brighter), but certainly as energetic an vibe. The real standout was the Peking duck. OMG: the best Peking duck I've ever had. I'd return just to have that again!!

OT
New York Area
3 reviews
Dined on December 28, 2019
Overall3food3service2ambience1

We were asked to wait in the lounge which was very very cold and we ended up eating there with our coats on. Overall it was a bit packed and there were less wait staff than whats optimal. The menu also seemed limited.

OT
Chicago
1 review
Dined on December 27, 2019
Overall5food5service5ambience5

Overall awesome and amazing experience! From the moment we walked in the door until we paid the bill we were taken care of and treated very well. The food was great and the drinks were too. Will definitely look forward to returning next time we’re in NYC!

RK
New York Area
1 review
Dined on December 27, 2019
Overall3food4service2ambience4

Service staff has some serious attitude, not accommodating to even suggesting suitable Gluten free options.

S
New York Area
18 reviews
Dined on December 27, 2019
Overall1food1service1ambience4

Beautiful place but very expensive with small plates and tasteless food.
Dim sum looked pretty but could barely distinguish one from the other all tasted the same. Salt and pepper squid ? Who could tell what the heck was under all the tasteless batter that was overcooked and neither salty nor peppery.
Peking duck was cooked perfectly and was delicious but could have used a few more pancakes and a bit more duck.
Spicy prawns were slimy and and barely came with any sauce to justly call it spicy.
Black pepper angus beef actually had quite a bit of flavor but it just wasn’t a good flavor. Tangy and sweet and once agin not a peppercorn to be found.
Hakka noodle ? Hakka what ??? Just plain boring.
After all that we were still hungry and actually NEEDED to order more food. Maybe we just could not get satisfied since everything was bland and boring.
We ordered chicken fried rice and sugar snaps.
Need I say it again. All I kept looking for was soy sauce to add flavor to anything.
Than came insult to injury. A $25 horrendous dessert that I actually left to use the ladies room and let me adult niece and nephew eat because I couldn’t look at anymore.
They should be ashamed at such an up sell. At least serve something that resembled a dessert and not just a chocolate mess.
At times we could barely get our servers attention but we were attended to by a passing maitre d.
$400 for 3 people with tasteless food. Obviously I will never go back. What a complete disappointment.
The only good aspect was its location to the theater district which has to be the reason it has survived. This place might be a hot in London but in NY we have too many options for GOOD Chinese food.
Just keep walking by this one !

JE
New York Area
11 reviews
Dined on December 26, 2019
Overall5food5service5ambience5

Great! Always an enjoyable experience.

J
Washington DC
23 reviews
Dined on December 26, 2019
Overall5food5service5ambience5

Great service foodvand ambiance!!

OT
New York Area
1 review
Dined on December 26, 2019
Overall5food5service5ambience5

It was very nice!

OT
1 review
Dined on December 24, 2019
Overall5food5service5ambience5

A very special restaurant. It’s perfect to enjoy a special date with family or friends.

OT
New York Area
7 reviews
Dined on December 24, 2019
Overall5food5service5ambience5

I rarely write OpenTable reviews but after a string of subpar service at various restaurants to the point that my dining companions were questioning whether to dine out anymore Hakassan single-handedly saved Manhattan’s restaurant industry for me with its excellent service (food was great too). Why isn’t all service this thoughtful and professional? It should be at all fine dining restraints but it’s not.

SK
1 review
Dined on December 24, 2019
Overall4food4service5ambience5

Would love to have more veggies by the meal. And two vegan variations would be amazing!!
But all in all I really enjoyed it!

OT
1 review
Dined on December 24, 2019
Overall5food4service5ambience5

Food is nice but little salty
And hospitality is very nice

OT
New York Area
6 reviews
Dined on December 23, 2019
Overall5food5service5ambience5

Amazing service & wonderful food as usual! Thank you!

MZ
New Orleans
34 reviews
Dined on December 22, 2019
Overall5food5service5ambience5

Hakkasan is one of our most favorite restaurants in NYC — indeed most everywhere. Hi quality food adjusted to your taste and beautifully presented. The vegetarian fixed price dinner was wonderful ... and be sure to save room for dessert!

f
New York Area
19 reviews
Dined on December 22, 2019
Overall5food5service5ambience5

Everytime we return it gets just a little bit better, which is hard to imagine since they started out with us so high!!!!!

M
New York Area
8 reviews
Dined on December 21, 2019
Overall4food3service4ambience5

Nice environment but the food isn’t too outstanding. The waiter never refill our water. One small cup of water for all night, unbelievable.

DW
New York Area
1 review
Dined on December 21, 2019
Overall5food5service4ambience5

Great food , a lot of the tables for 2 people stare at a wall. Had to pour our own wine but overall we had a lovely evening

L
New York Area
33 reviews
Dined on December 21, 2019
Overall2food3service1ambience2

The service at Hakkasan has slowly but surely gotten worse over the last couple of years and im sorry to say i wouldn’t recommend dining here any longer. the hostesses at the reservation desk were unwelcoming and eager to rush us into the lounge until our entire party (ie one more person) arrived, which she did 90 seconds after we did. This was also my 12th or 13th time eating at hakkasan, and no recognition or “welcome back!” The waitress was nice but had some communication issues throughout the night and brought us the wrong drink and didn’t remove it from the bill, even though we pointed out that’s not what we ordered.

DT
New York Area
16 reviews
Dined on December 20, 2019
Overall5food5service5ambience5

My mom and I always love the food, the atmosphere and the service. This night, we invited my aunt and cousin who were running a little late and we had to leave the restaurant in time for an 8:00 event. The waiter- pleasant, attentive and efficient - ensured that we were served promptly and out the door with plenty of tine for my 81 year old aunt to walk slowly the two long blocks to the theater. Thank you!