Hacienda Calavera

Hacienda Calavera reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. J

   Jacquelyn

   Chicago4 reviews

   1.0

   Dined today

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   The restaurant did not honor my reservation time by seating me 30min later, the waiter was horribly-obstinate-crude-unprofessional-unpleasant-rude that my party of 6 left the restaurant. He was verbally abusive to me and stated there were no more tacos or anything with a tortilla left to eat at 8pm. Not only did he state that but he directed his unprofessional comments to me. I was mortified by the waiter’s verbal abuse to me that as I was leaving the manager asked for us to stay. I told her everything that occurred and would never step foot in that place. If that is the type of staff they hire who feel empowered to speak to a guest like he did, he most likely has done this before and got away with it. Not only was my reserved time not honored, the statement of certain foods no longer available, and the waiter verbally making abusive statements to me I DO NOT recommend this establishment.
   

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2. O

   Oscar

   Chicago1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Eric is definitely a keeper there he brought a great energy and atmosphere to our table. Hope to see him on our next reservation there. Food and ambiance always a plus, but service is key. And Eric made it worth going back again...
   

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3. M

   Maria

   Chicago1 review

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The place is like any other Mexican restaurant except more expensive, all they do is hype up the location but truly nothing special worth returning to. The food was good, but not the best. You pay too much for a guacamole and they serve in a molcajete and leave the temolote in it and it seems like you’re being served the temolote instead of the guacamole, oh and not enough chips either. At first they said they didn’t have any tortillas for my kids tacos or quesadillas, which I don’t understand how a restaurant cannot have tortillas, but they finally checked and then they said they did, very confusing. I truly wanted to like this place, but I can truly say that overall I can live without returning and I personally wouldn’t recommend the place to anyone, it’s pretty much an overpriced Mexican restaurant… For the price of the food and quality, I truly was better of going to a steakhouse, at least there you get bigger portions and the food would’ve probably been better!
   

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4. N

   Nakia

   Chicago2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   This place is definitely a vibe, they really make you feel special if you’re celebrating a birthday, ambience is amazing, decor is amazing, our waiter was great! Food was ok especially for the price point other than that I loved celebrating my birthday here
   

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5. A

   Angela VIP

   Chicago6 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I had the best time there I will bring bringing all my friends and family there to celebrate birthdays
   

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6. E

   Esperanza

   Chicago1 review

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was so bomb and I love the vibes here !!!
   

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7. T

   Tiffany

   Chicago2 reviews

   5.0

   Dined on May 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Such a great vibe! Our waiter was amazing definitely a great experience! Such cute areas to take amazing pictures ! Help made my daughter’s birthday so much more special!
   

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8. OT

   OpenTable Diner

   Chicago1 review

   1.0

   Dined on May 4, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I walked in and was told that the kitchen closed at 11:30. Why have a time slot available for 11:30 if that’s when the kitchen closes? Also, I found the lady at the front door quite dismissive. The lady kept saying she called me to tell me the kitchen closed at 11:30 but I literally never received a phone call or message from them at all. I even tried to show them my call log that nothing ever came in but she kept insisting that we spoke on the phone? It was honestly really odd. Please take out the time slots.. it makes no sense.
   

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9. M

   Mirley

   Chicago1 review

   5.0

   Dined on May 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Exelente servicio y general muy bien la música y comida excelente
   

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10. S

    Shanita

    Chicago1 review

    5.0

    Dined on May 3, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This restaurant is nothing but amazing customer service was a 10 from the time we walked in the door. We celebrated my daughter 17th birthday their and she was treated like a princess i definitely would recommend this restaurant for a celebration and will visit again.
    

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