Gyu-Kaku - White Plains, NY

4.8
692 Reviews
$30 and under
Japanese
We're Back! We are open for limited dine-in service and outside seating.

We have updated our operations in accordance with all government guidelines to put your health and safety first.

To maintain a safe environment for you and Gyu-Kaku staff, we ask that all guests understand and adhere to the following:

- Reservations are mandatory. We hope that you will come to dine-in with us when you are ready. Please make a reservation via telephone or our website so that we can prepare for your visit.

- Please bring a mask and use it all times when you are not eating or drinking.

- We will measure your temperature upon entering the restaurant.

- To comply with social distancing rules we have spaced our tables out and limited seating capacity.

- There is a max capacity limit of 10 per party.

- We are serving full grand menu and currently have All-You-Can-Eat available Monday through Thursday.

- We accept payment via credit or debit card preferred, but cash is also acceptable.

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 692 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.8based on recent ratings
4.8
food
4.6
service
4.6
ambience
4.6
value
Noise · Moderate
100% of people would recommend it to a friend
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OT
vipOpenTable Diner
New York Area
1 review
Dined on April 12, 2021
Overall5food5service5ambience5

Love this place!

OT
OpenTable Diner
1 review
Dined on April 11, 2021
Overall5food5service3ambience3

Great food, like always! Family sitting next to us was a bit noisy and they had their music from their phone really loud. But is an overall good experience with this visit.

OT
OpenTable Diner
New York Area
2 reviews
Dined on April 8, 2021
Overall3food3service1ambience3

Service was terrible my server came only two time when he knws the we had only 90 mins and we paid for all you can eat it was 40$ a person we only had a chance to eat probably 9 items he disappeared for 15 mins so we couldn’t really enjoy our dinner for 40$ I could went to a steak house never go back again

MS
McSmit
New York Area
3 reviews
Dined on April 8, 2021
Overall5food5service5ambience5

Love this spot! Everytime I go it never fails food is amazing and yummy!

OT
OpenTable Diner
New York Area
1 review
Dined on April 7, 2021
Overall5food5service5ambience5

Great customer service

OT
OpenTable Diner
New York Area
1 review
Dined on April 6, 2021
Overall5food5service5ambience5

Phenomenal

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G
Goeat
New York Area
2 reviews
Dined on April 5, 2021
Overall2food2service2ambience3

Very long wait for food to come to the table. Many items we had to ask 3 times for. We will not be going back again.

OT
OpenTable Diner
New York Area
3 reviews
Dined on March 28, 2021
Overall5food5service5ambience5

Amazing food ! Loved it

KV
KayV
New York Area
1 review
Dined on March 28, 2021
Overall5food5service4ambience4

Food was excellent, will be back again. Only disappointment was that there was no mushrooms available.

JA
JoeA
1 review
Dined on March 27, 2021
Overall5food4service5ambience5

Great service, great food. The manager came to greet us after finding out it was our first time so we thought that really nice especially with how busy it was that night

OT
OpenTable Diner
New York Area
1 review
Dined on March 24, 2021
Overall5food5service5ambience5

My family had a blast. It was my daughter’s 14th birthday so she really enjoyed the independence and fun of cooking her own food. Yea Jins service made our experience a pleasure. Thank you 🙏🏽💜

OT
vipOpenTable Diner
New York Area
5 reviews
Dined on March 19, 2021
Overall5food5service5ambience5

Excellent service! Great food and drinks!

OT
OpenTable Diner
New York Area
1 review
Dined on March 18, 2021
Overall5food5service5ambience5

Love the small plates to pick at and Cyntia is always amazing !

2
vip2docs
Naples
39 reviews
Dined on March 14, 2021
Overall5food5service5ambience5

Fist time there and we all had a wonderful experience. Amazing service. Terrific food with many different flavors. We will be back.

OT
OpenTable Diner
New York Area
2 reviews
Dined on March 14, 2021
Overall5food5service5ambience5

Our Server was Christian. My fiancé and I have been coming here for years sometimes with my son. This is the first time my son has been able to recognize the excellent service you provide and told me to give you guys 5 stars lol. He’s only 10. I will admit tonight’s service was extraordinary compared to previous visits.

TS
TobyS
New York Area
2 reviews
Dined on March 13, 2021
Overall5food5service5ambience5

Carmen was a wonderful waitress who took care of us above and beyond!

T
Tokyo31
New York Area
2 reviews
Dined on March 11, 2021
Overall1food4service1ambience4

Poor service by server who tried to overcharge me assuming I wouldn't realize that. The food was great, specially the prime sirloin. Overall the meat was very good. Garlic rice was burnt and not tasty and the portion was too big for 1 person (server did not alert us).
Now what I have to complain is the service of the server we received.
First of all he was OK, he would disappear for more than 10min sometimes (I try to understand since it was busy) but it took a long time for us to get the white rice, the meats , etc. We waited with no food at all for around 15min until he brought broccoli and then salad... later on the meats began arriving.
We never got the corn and cheese that was ordered. My pineapple juice took a very long time to arrive, I had to ask for it several times.
But the worst thing was the fact that he brought the check charging for the all you can eat fee with an additional $21 for 3 orders of $7 shrimp. That is included in the all you can eat menu and we ate all the shrimp we ordered.
I asked a different server what that was about (since our server had disappeared) she went ask our server and he came back and told me that he would charge for the left over rice and garlic rice ($7 + $3) and I told him ok. He didn't mention anything about the $21 shrimp that he charged for nonreason at all. I asked him so what about the shrimp ???? He didnt even apologize and replied that he would take it out. Why didn't he charge the right amount in the first place and explained us clearly what he would charge for leftover instead of charging the wrong and higher amount without saying anything?? For me it feels like he was trying to take advantage of us and I didn't like that at all. Honesty and transparency would be appreciated. Me and my friends left the place feeling very sad about the episode. We drove 50 min only to be treated that way.

OT
vipOpenTable Diner
New York Area
6 reviews
Dined on March 7, 2021
Overall5food5service5ambience5

we came to celebrate a birthday & everything was great

K
Kellypatron
New York Area
1 review
Dined on March 5, 2021
Overall5food5service5ambience5

Great food and excellent service! Will definitely recommend.

OT
OpenTable Diner
New York Area
2 reviews
Dined on February 24, 2021
Overall5food5service5ambience5

AMAZING and way better than the one in cooper square...service was way better.

OT
OpenTable Diner
New York Area
1 review
Dined on February 22, 2021
Overall5food5service3ambience3

Great food always but the waiters could be more attentive.

M
vipMidtown
New York Area
9 reviews
Dined on February 17, 2021
Overall2food4service1ambience3

We had a reservation on 2/17/2021. We were waiting at the front desk from 1:40-50pm, a few customers were there,too. But no one serve us?!?! We saw a waiter passed by & he just ignored all of us. Food came fast but no utensils & plates until a manger came by after 8 mins later. I love this restaurant, it was my 1st time had the worst service there.

AH
AliciaH
New York Area
12 reviews
Dined on February 17, 2021
Overall5food5service5ambience5

Excellent service, great food and great price! Love this place! Highly recommend! And felt safe with all their COVID procedures and sanitizing!

MS
MattS
1 review
Dined on February 14, 2021
Overall5food5service5ambience5

Amazing. Simply life changing. Will be back again soon

A
Asoto10
New York Area
1 review
Dined on February 13, 2021
Overall5food5service5ambience5

Great new experience, would definitely come back and bring the whole family!

OT
OpenTable Diner
New York Area
1 review
Dined on February 6, 2021
Overall5food5service5ambience5

I love this place.

CB
CiaoBonita
New York Area
6 reviews
Dined on January 30, 2021
Overall5food5service5ambience4

Fantastic! Food was so good and excellent service. The cocktails are delicious too. Great night out.

CA
CADR
New York Area
1 review
Dined on January 30, 2021
Overall5food5service5ambience5

Recommend 100%

Report
OT
OpenTable Diner
1 review
Dined on January 29, 2021
Overall5food5service5ambience5

Great place covid sucks but this place does great at making u feel safe in every way

OT
OpenTable Diner
1 review
Dined on January 27, 2021
Overall4food4service4ambience4

Love this place!

OT
vipOpenTable Diner
New York Area
3 reviews
Dined on January 27, 2021
Overall5food5service5ambience5

Everything was great. Food was delicious and service was fast. Enjoyed a really nice meal here! All covid safety protocols in place.

OT
OpenTable Diner
San Francisco
1 review
Dined on January 19, 2021
Overall5food5service5ambience5

it was good the waiter was nice the food was good and the experience was relatively cheap ...good time

OT
OpenTable Diner
New York Area
1 review
Dined on January 16, 2021
Overall5food5service5ambience5

Great experience, I have been to this restaurant in other locations. We had the showgun menu. It was great. And the service great.

OT
OpenTable Diner
New York Area
1 review
Dined on January 12, 2021
Overall5food5service5ambience5

Great experience will definitely return soon...

KP
KelvinP
New York Area
1 review
Dined on January 10, 2021
Overall5food5service5ambience5

My go to love gyu and their staff

OT
OpenTable Diner
New York Area
1 review
Dined on January 6, 2021
Overall3food3service1ambience2

It seems the white plains location is severely understaffed. The staff are too busy running around like chickens with their heads cut off to even acknowledge the new patrons as they arrive. Bar drinks took FOREVER conveniently during happy hour because no one was attending the bar. It seemed very unfair that we were even subject to a time limit when we spent more time waiting than actually consuming food or drinks. The bill was ridiculously high for the all can eat and it DOESN’T seem like that part of the menu is very organized at all. All in all, this was my first and LAST time ever ordering from the all you can eat menu again. I’ll just stick to simplicity and leave the drinks to another spot that can handle the business.

OT
OpenTable Diner
New York Area
1 review
Dined on January 3, 2021
Overall5food5service4ambience5

The food was amazing, I will defend come back to here at this location.

EY
EYLi
New England
2 reviews
Dined on January 2, 2021
Overall5food5service5ambience5

So good. The service was impeccable!

OT
vipOpenTable Diner
New York Area
8 reviews
Dined on December 31, 2020
Overall5food5service4ambience4

Birthday celebration, overall, everything was perfect!!!

OT
OpenTable Diner
New York Area
4 reviews
Dined on December 31, 2020
Overall5food5service5ambience4

We were seated right away, waiter was friendly and food was good

FAQs

You can order delivery directly from Gyu-Kaku - White Plains, NY using the Order Online button. Gyu-Kaku - White Plains, NY also offers delivery in partnership with Uber Eats. Gyu-Kaku - White Plains, NY also offers takeout which you can order by calling the restaurant at (914) 358-5206.

Gyu-Kaku - White Plains, NY is rated 4.8 stars by 692 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

Tweets by Gyu-Kaku - White Plains, NY