Gyu-Kaku - Vancouver, BC | Nelson
We have updated our operations in accordance with all government guidelines to put your health and safety first.
To maintain a safe environment for you and Gyu-Kaku staff, we ask that all guests understand and adhere to the following:
- Masks are recommended
- There may be limits on party sizes.
- We are serving a limited menu. Not all Grand Menu items will be available during our immediate reopening.
- We only accept payment via credit or debit card. Cash payments respectfully declined.
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Gyu-Kaku Salad 2
+$2; Vanilla or Green Tea
Sweet Soy Tare
We were told once we got there that last call was at 9pm so we only had 10 minutes to order and we were literally kicked out at 10pm. The food was good though.
The food was perfect as always
But the staff weren’t friendly at all
We waited 10 minutes to be seated even tho the restaurant was literally empty
So tasty and fresh. Pair a tall cold Sapporo with any of their combo meals and you are set. I can eat until I’m full here and never feel weighed down or over-indulgent. Just delicious, whole food.
Don’t book 8:15 pm dining. Service was terrible. Wasn’t seated until 8:30pm and then was told we only had a half hour until last call for food and drinks even though they close at 10pm. Waiter was not knowledgeable about the menu at all and didn’t offer alternative suggestions when the first 3 things I tried to order were unavailable. Water was never refilled. Was there for a birthday and had to remind them about the birthday dessert even though we put it in the reservation and then he didn’t ask me if I wanted dessert too and it was after last call so the birthday boy was eating his dessert alone. The table beside us didn’t seem too happy either, and when they left the waiter brought over a dirty stinking garbage can from the kitchen to clear off their table and then left it there right beside us for 10 minutes while we were still eating. All in all disappointing for close to $150. We felt super rushed like they were turning off lights at 9 even though they close at 10.
The restaurant was clean and the food was really good. I would definitely drop by again.
So many order mistakes that the server was making.
Nice relaxing meat sizzling experience.
We requested a quieter table location and we got it, which is great.
But the seat is quite uncomfortable when the depth of the seat is wide and it's only solid wood behind, so it was too far away and too hard to lean up against. The booths are better, seat-wise, but not necessarily as private. Another time, our experience was completely ruined by an obnoxious guy sitting at the table directly next to us, separated only by a piece of plexi, which didn't stop his voice from carrying. The seating layout is a bit all over the place.
Food was excellent as usual. This time, there were no missing items. Usually we try to order something that is out of stock.
The waiter was a bit unsure when we asked some technical questions about points accumulation. He eventually got the answers for us, but only with me asking again. Better training on the tech side would be helpful.
The window screens need replacing and the windows were absolutely filthy. Lots of holes in the black privacy sunscreen, and the dirtiness of the windows detracted from the experience a bit.
Overall, the food was consistent, and that's why we keep coming back.
Set menu was great value.
However, bring bill to the table we haven't even finish half of the drink or never been ask to order more food. It was just past 1 hour. not a great experience. We didn't ask bill, we were still having conversation.
We felt rush to leave. Moved to another restaurant
Great food and great service. A little disappointed we didn’t get the seating we want. Would recommend this place for good food and service
Tasty but too small portions of meat for this price
Good food, reasonable price and friendly service.
Food was great, service was great and music was awesome. Restaurant could use some Air conditioning with all the grills
Service and food both are great
Excellent food and serivices
Claire was the best server! So sweet and helpful ❤️
Fantastic food. Super fun experience. Very friendly and helpful staff.
I’m glad that the Gyu-Kaku salad is back to the Meat Lovers course. It’s really delicious!
Made reservations for 845 only to be told 15 mins before my reservation that last call is at 9 and the restaurant closes at 10pm. Heads up for the rest of you, book for earlier reservations.
Also, Richmond had way better service. Couldn’t even get my grill switched out because no one even came back to offer.
Really good food, good portions and great value. Highly recommend the bistro hanger steak and the spicy cabbage salad!
Staff are friendly and knowledgeable about their menu. Their recommendations are spot on and the portions are decent.
They have a cool temperature check tool right before you get into the dining area, we tried the AYCE for 40$ on this visit and there was a lot of choices. I would probably do the lunch menu next time to pick 3 bbq items for 19$, overall great staff and good cleaning protocols
We were there for a birthday celebration. We kept having to flag down a waiter for drinks.
Amazing service and amazing food!
Father's day special seemed not a special, just a set menu.
Even if you make reservation, you dont get seated right away. You end up waiting another 5-15 minutes. Food was very delicious, not a single bad dish in the dinner set we got.
Such good food and 5-star service, which was the same as the last time I visited !
My guest was very impressed with food and service as well
Delicious pork and beef，good services.recommend
It was awesome we loved it we’re going back for sure
dined here during the outdoor patio dining restrictions
The food is great as always and the severs were also nice too ! Always a go to spot for me ! try to make a reservation in advance because it’s usually always booked up!!
Claire was an amazing server! So kind and explained everything so well, we’ll definitely be back :)
The meat exceeded my expectations. We enjoyed the short ribs the most. The staff was attentive and provided excellent service.
Amazing service. Amazing food.
My go-to place for special occasions.
Always a good time grilling meat and veggies!
Great food and service
Everything was lovely, host and staff were very attentive and accommodating. BBQ was absolutely. Our go-to restaurant downtown.
I am a regular at Gyu Kaku, unfortunately this experience was extremely disappointing. The bottom line is the grill at our table was completely defective - we had a party of 6 and had to leave food because we were there for 2 hours and the grill wasn’t hot enough to cook the food. They were not able to fix it or move us to another table.
Gyu-Kaku - Vancouver, BC | Nelson does offer delivery in partnership with Uber Eats. Gyu-Kaku - Vancouver, BC | Nelson also offers takeout which you can order by calling the restaurant at (604) 558-3885.
Gyu-Kaku - Vancouver, BC | Nelson is rated 4.6 stars by 983 OpenTable diners.