Gyu-Kaku - Torrance, CA
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Staff temperature check required
- Diner temperature check required
Had to wait even with reservation. The place setting were dirty. Did not see wait staff for 15 minutes to order drinks.
Everything is good but service was really slow , we all understand the labor shortage issues for service sector.
Friendly staff but I think they were short handed because it took a while before the server was able to take our order and then another wait to get the food out.
the food was ok -- chicken garlic noodles and spicy chicken ramen was ok. Not as flavorful as can be. Meat selection - Harami skirt steak really good. flavorful and buttery. Toro beef was cut thin and fatty not very exciting. Spicy shrimp was just ok.
Maybe becuz we were waiting so long we got full after appetizers. I'd definitely come back and give this place another try. I've been to several locations before and had a happy experience. Maybe this visit was just an off day.
All of the meats were fresh and of high quality. They melted in my mouth!! I dream about going back, again and again.
Jessica at the front who checked us in was very helpful in accommodating our table request. Also our server Edr (sp?) was equally nice and attentive. Food was great!
It was great great food and service
Been here many times over the years. Always good food and great service.
The atmosphere is great but the food was a little disappointing
Gyu kaku has always been my go to place for yakiniku. I love the variety in their menu and I feel like it’s priced right. If say it’s one of my fave places to dine but last nights experience is perhaps isolated. I have no other complaints except for last night’s service quality. We got seated 5minutes into our reservation yet once we were at the table, we waited 10minutes until I finally got up and asked who the server was assigned to our table. Allen who happens to be assigned at other tables gladly took our order on the other server’s behalf. Her name is charmaine, she was so UNATTENTIVE, the only time she got to our table was to serve our order. Even then she didn’t ask if there is anything else we need. Mind you, it wasn’t busy and out of the tables assigned to here only two were occupied including ours. Bad customer service and it was so difficult to find anyone foe the other things we needed. Even to get the check, I had to get up and call Allen again . This server named charmaine should be retrained . Bad bad experience based on that alone .
Food was delicious as always. Music was louder than usual and service was not the best. Not sure if they were short staffed because we always have had great service. Overall good experience, the food is always delicious and so many choices.
Just okay nothing special. Had better food then Gyu-Kaku. Izakaya hachi is way better
Management is running the place poorly. They are using one of the booth for back of house storage. They don't know how to seat the tables properly.
We had a great meal, as we usually do whenever we go to Gyu Kaku. Our server, Jessica, was awesome and very on the spot with our food and drinks. We always have a great time when we go to Gyu, whether in Torrance, or at any other of their locations
I added there was a birthday to my reservation and also, let the waitress know since she didn’t mention it. It was my sons birthday. She ignored it and brought us the s’mores then the bill.
She didn’t change the grill, or check up on us. Just refilled our sodas constantly. Service could’ve and should’ve been better.
Great service, great food. Nice place for a special occasion or visitors
They no longer have the the All-You-Can-Eat option.
Been there over 50 times. Food quality and service has always been outstanding.
Short staffed. They can’t stay even for 30 seconds. Poor service. Music too loud. So annoying.
Amazing food! They do have some nights with more specials/happy hours. Love coming here. Service is amazing.
1st year wedding anniversary
The experience was amazing. As always
Great happy hour prices and very cheap beer.
At this location it's a little wait on the food because their only 2 to 3 waitresses its usually more. But they are on point with service
The service was amazing and incredibly attentive, the food was spectacular, and to top it all off, the dessert was impeccable🥳 will return soon!
Food as always was great. Service was super slow but it could be not enough servers as most places recently. Will definitely go back
They were only able to take (40) guests at a time due to COVID restrictions yet it seemed like service was lacking. We had to remind our waitress multiple times about the items included in our package that were missing or not brought out to the table- for example, rice and edamame which are staple items to the package we bought. With less guests, you would think the attention to detail would be a bit stronger.
Alan is a great server. Food quality is always good. We have been going here for years and never received bad service or poor quality food. This is the best value and selection. Not the cheapest, but outstanding quality and well worth the money.
Music is really loud and the back booths by the bathroom lack ambiance and give visual access to more dirty areas of the restaurant. Hostess was also not super friendly but our server was great! Also was celebrating a birthday but they didn’t do anything. It’s fine but it would’ve been nice
Short staffed but I didn’t care I knew that coming
Staff was friendly and doing their best
We got our food and enjoyed ourselves
Happy hour was amazing! Great service and nice atmosphere!
Gyu-kaku is doing everything right. It had been over a year and a half since we last dined with them and they did not disappoint. Quality of food and service were just like pre-COVID times...delicious, friendly, and great happy hour specials. You have to have a reservation to get in and OpenTable makes that super easy.
Satisfied with service and food! Even with Covid. Will definitely return for more. Great job!
Food was great! Waiter was helpful
As always, food was good. We had a grill that had trouble heating up do they had to take off the ring. That helped. It wasn’t super busy but had trouble with refills on drinks, reordering more meat snd getting our server. Food tasty tho
My wife and I love it here. We both love good delicious meat and I have to be gluten free and most of their menu is now gluten free so it’s perfect! Plus they have the best Nigori Sake I have ever tried. It’s like their relabeled brand exclusive to them.
Food is always tasty and fresh!
WE LOVE JILL, TEAM JILL!
SO happy to have been back at one of my favorite Gyu kaku locations. The service is always fast, efficient and on point. Our waitress Stacy took care of us and was very friendly. Very knowledgeable on the menu and had great suggestions. Can’t wait to go back with all friends once they start accepting reservations for groups larger than 4
Didn’t get a welcome and was left to wait in the lobby without an acknowledgment for about 5 mins. Came in and waited for drink order for a while, eventually we got the food, started eating and then half way in we asked for dipping sauces. We were told they forgot to give them to us. Spend over $100 for 2 ppl and one child. The ambiance was nice, the service meh, and the food was not that memorable. I don’t think we will be back.
Seated early, service not super good. Food took a little long to come. Was great choice for happy hour
You can order delivery directly from Gyu-Kaku - Torrance, CA using the Order Online button. Gyu-Kaku - Torrance, CA also offers delivery in partnership with Uber Eats. Gyu-Kaku - Torrance, CA also offers takeout which you can order by calling the restaurant at (310) 325-1437.
Gyu-Kaku - Torrance, CA is rated 4.6 stars by 1507 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.