Celebrate Mother's Day with us here at Gyu-Kaku! Cook a delicious meal for Mom right at your own table! We'll do all the hard work, all you have to do is grill!
Sunday, May 13, 2018
Celebrate Easter with us here at Gyu-Kaku! We're OPEN! Dine with us by the fire and enjoy the experience of cooking right at your own table!
Sunday, April 1, 2018
Excelent customer service. Very clean and food is great!!
Our waitress was awesome, very attentive and polite. We got everything that we asked for, service was great.
Zachary was overall a great server! He was super busy with other tables, but still managed to give us superb service. However when we got home we realized the poke salad was never brought out and we were still charged for it, but the manager was able to help us out. Overall, we love going to Gyu Kaku! Delicious food!!!
Always a good place for a casual get-together with friends.
quality of the food has consistently gone downhill at this location
Your hostess at the time of my arrival was a no smile sad girl. Also rude and wouldn’t speak. Aren’t hostess suppose to be the nicest? The face of the company? She needs some change on her life. Maybe something more than grabbing menus and throwing it on a table. Maybe she needs to do some yoga to clear her mind. I’ll be returning to Sherman Oaks location because That’s what I call service. Good bye.
The food and service are awesome!
Booked reservation hours before. Got there and still waited almost half hour to get seated. They apologized and told us they are backed up. I would understand if I made the reservation half an hour or even an hour begore. I would think that over 2 or 3 hours is enough time for the restaurant to prepre a table.
Bad I've been to this place many times worse experience. First they forget about us waiting although we have reservations no one else was there after they call 2 couple that was there which I'm not sure if they have reservations ahead of us since on your app only 1 person at a time for 2-3 people. Then we only found out they forget about us waiting is when someone walks in they let them in. When we asked the desk we been waiting for 10-15 minutes with reservations. Then our waitress spill the hot miso soup on our table partly on me & mostly on her. Then it took another 30 minutes for the meat to arrive after they asked if everything ok I said no been waiting for my grill for 30 minutes. I love this place but today is horrible from checking in to service.
It wasn't busy but I felt like I had to go out if my way to order anything. I had to pull over my server as she walked by me and my party felt neglected
Unfortunately this place has changed. Some of their food items are different/no longer good, and some are altogether gone. The garlic noodles which used to be amazingly good are now just okay. The Harami as on the edge of spoiled. The avocado salad is still really good which is the only positive thing I can say about the food. The prices went up and the happy hour prices and choices are now pathetic All four of us decided that this was our last time dining here which is so sad because we used to really enjoy our Gyu-Kaku nights.
Food was excellent and service was best we had in a long time. The service can sometimes be sporadic since this restaurant is usually very busy, but the food is always on point.
Service was very slow. Garlic noodles were dry. It took long to get our drinks. Server looked bothered every time we asked her for something.
Foos was really good amd the staff was really nice. Will come back again
We scheduled at 7:45PM on a Tuesday night. We were greeted when we came in and seated right away which is great. However our table - is not really ours cause we have to share with the other couple and have the most awkward seats. I can’t even move my arm freely when I try to cook meat. The wait of food is ridiculous and I don’t how it can possibly take that long - for raw meat! The portion is really small and ordering is a pain cause one order is taking approximately 30 mins so we are scared to order more since we need to leave by 9. Overall it’s really not worth it for the portion of the food and service we received.
The service was great. the waiter was awesome .the food was really good. the shrimp was delicious. and the lunch portion was big even took some home.
Great food, excellent service, would go there again.
This location always has great people serving you and good cuts of meat but I will say they need to work on their equipment.
Several times they’ve had issues with starting the grill and they also need to work on maintenance as lights were out and this is happened in the past.
They Changed the menu and it wasn't a great dining experience, missed some of the old items.
We picked a bad night. Who in their right mind goes to a good restaurant in a busy mall during holiday shopping season 😂. Fortunately we made reservations and were seated pretty quickly. Our server Jenn was excellent. She took great care of us amidst the chaos of the crowd. The food was very good and although it was like being at home (I did the cooking 😂) we had a great time. We will definitely return another night when it’s not so loud and crowded.
I definitely recommend a meal here.
The service only our server was really bad . It was my birthday but I didnot have a good expirince
The servers were really nice, and they come back and forth several times to make sure if you needed anything. Great service!
Food was tasty and good. Service was slow at times and server acknowledged there was an issue and backup in getting us our meat ordered.
Great food! Unfortunately the hostess was completely unprofessional. The restrooms were not kept up and were really dirty. The music was also so loud that we couldn't hear each other. Thankfully though, the food away amazing and our server was great!
Tha best restaurant in the LA area...hands down...they are the best!
We haven’t been here for awhile. It’s always delicious to eat here. Our twin 8 year old girls love the restaurant! Especially the tongue!!
This place is great as always only one small thing there were some lightbulbs out in the restaurant so I need to keep on top of their maintenance
I love the yaki shabu beef! My boyfriend and I usually order that beef with some noodles.
Our server was excellent the food was pretty good except for the fish. It didn't seem very fresh.
My first time here for my grandson's birthday, which I noted to Open Table and repeated to the receptionist upon arrival. The noise level was distracting. Five of us were jammed into a very small table, given that the center of it was the grilling area. The food was fresh and our server was upbeat and personable, but food items were delivered to the table in such a haphazard way that no one could keep track of who ordered what. The bill was on par with much more upscale eateries. My grandson's birthday was never acknowledged. While the novelty of grilling your dinner might be fun for some, I will go elsewhere where someone cooks it for me in an atmosphere where I can hear the person talking across my table for the same price as I paid tonight. It's not for everyone.
One of my favorite restaurants!! Love it dearly and enjoy taking family and friends for the first time
Kaye was an excellent server. She made us feel welcome and cared for.
Glen our service is excellent!
Instead of DineLA we took advantage of their summer all you can eat special for seniors. Fabulous value.
We are foodies and always eating out. This day Gyu Kaku disappoint in the food a lot. Meat was super tough couldn't chew it. The food lacked flavor this day. I have no idea what happened or if there was new people in the kitchen but the food was not good. Also hostess all of the hostess we've been there lots of times have no charisma, have no sense of what good customer service is, we try to ignore it and just feel sorry for people like that but they should hire people that actually love their jobs and be enthusiastic and energetic. every time we go hostesses are in a bad mood, like they hate everyone there trying to get a table and making faces. horrible.
I love going to Gyu-Kaku! It is about the only restaurant I can think of where I feel like I got really good value for my money. There's lots of food choices and everything is delicious! I especially like the fried rice. It comes in a ceramic bowl and it's so hot, the rice gets crunchy. So good with everything!
We had a great time and service was excellent, but only our fire kept on going out. I would have to ask any server to stop and turn it back on again over and over again and after I learned what they were doing to get it working, I tried it myself several times too just to keep the fire going and that was annoying. Other than that, food was good, and our waitress was really sweet.
Service was ok, food was not bad, it's fun to BBQ without having to clean it.
I don't think we'll be back to this location though because it is just quite warm inside before we even start the BBQ, and it gets warmer as soon as you start.
We asked the server to switch our seats to the front which is not as warm, but even cold beer turn room temperature quite fast... Not ideal environment :/
Very enjoyable! Love this location! Easy parking and fantastic service!! Food is so good.