Gyu-Kaku - New York, NY | Times Square

4.7
1736 Reviews
$30 and under
Japanese
We are open for limited dine-in service.

We have updated our operations in accordance with all government guidelines to put your health and safety first.

To maintain a safe environment for you and Gyu-Kaku staff, we ask that all guests understand and adhere to the following:

- Outdoor seating are Non-Reservable and we are not currently offering any outdoor grilling tables.

- Reservations are mandatory. We hope that you will come to dine-in with us when you are ready. Please make a reservation via telephone or our website so that we can prepare for your visit.

- Please bring a mask and use it at all times when you are not eating or drinking.

- We will measure your temperature upon entering the restaurant.

- To comply with spatial distancing rules we have spaced our tables out and limited seating capacity.

Support Gyu-Kaku - New York, NY | Times Square during COVID-19

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected
  • Proof of vaccination required to dine indoors
What 1736 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.6
service
4.5
ambience
4.5
value
Noise · Moderate
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OT
OpenTable Diner
Key West
1 review
Dined 19 hours ago
Overall1food5service1ambience5

Our server Nutcha was a terrible server. The first time we called her to put an order, she noticed me calling her but she turned her back toward to us, ignored and kept chatting with her co-worker for a couple more minutes. Then finally she came over and she apologized.
I asked her if they have Korean pancakes because many Japanese BBQ restraints have it. The she lectured me that they are Japanese restaurant so they don’t have it.
While she was putting our order in the system, I asked her if I can put some more order. She was so annoyed and told us
“ Is that it? Because you are calling me to many times “
We were going to order more food but decided not to, ate whatever we ordered before and left and went to a different restaurant. We are in the restaurant business also and couldn’t believe that Gyukaku has a untrained rude server like Nutcha.

D
vipDiscipulus
Philadelphia
3 reviews
Dined 3 days ago
Overall5food5service5ambience5

We had a great time on our last visit! The food is great and the BBQ experience there is something different and fun to do with a group.

JM
JoseM
Chicago
3 reviews
Dined 4 days ago
Overall5food5service5ambience5

Incredible

MS
MarlonS
New York Area
1 review
Dined 6 days ago
Overall5food5service5ambience5

Very good ambient. Good food. Good service. Overall an outstanding experience. Definitely doing it again!!!

OT
OpenTable Diner
New York Area
9 reviews
Dined 6 days ago
Overall5food5service5ambience4

Gyu Kaku hasn't skipped a beat even after the pandemic. Service, attentiveness, friendliness, quality, quantity, and overall value are just as great if not better than I remember.

DQ
DumpsterQNS
New York Area
10 reviews
Dined 7 days ago
Overall5food5service5ambience5

Great restaurant for folks who want to try yakiniku (Japanese take on Korean BBQ) and don't want to be intimidated by a menu. The meal sets are well priced and offer good range. Service is pleasant and efficient. Atmosphere is buzzy and exciting.

ML
MLCinPhilly
Philadelphia
7 reviews
Dined 7 days ago
Overall2food2service3ambience2

This was our first time trying this chain and we won’t return. Two of our meat selections were very tough to the point that some slices were inedible. Many of the slices of steak were very unevenly cut - more like chunks. Rice was barely warm.

G
vipGudfid
Hawaii
45 reviews
Dined on November 24, 2021
Overall4food3service3ambience3

Expect to cook own food on grill on center of table, holiday course is a good choice for first time visitors.

G
Gross
Stuttgart Area
5 reviews
Dined on November 23, 2021
Overall3food3service3ambience3

It took 30 minutes to be seated even with a reservation. Other than that the food was good and service was solid. A very good take on Japanese Yalu-niku style restaurant.

MA
MelissaA
1 review
Dined on November 20, 2021
Overall5food5service5ambience4

Please know you need reservations to eat here. The food was great and there was a lot of it. The waitress was nice and explained everything. They sat us down on time. It was a little dark so I wasn’t able to see how cooked the meat was at times but other than that it was a great experience.

L
Lexie
New York Area
18 reviews
Dined on November 20, 2021
Overall4food5service5ambience4

Great food. Wide selection. Great service. The one negative is that they don't have hot tea.

f
flmjunior
New York Area
1 review
Dined on November 13, 2021
Overall4food4service5ambience3

The food is good, and the staff is helpful and attentive. One member of our party of four was running late, and they explained that we had a ninety-minute seating, so it was up to us if we wanted to wait for her or go to the table. We went ahead and were seated. Our waiter cheerfully explained the menu options, most of which involve grilling or steaming meats and vegetables at the table. I wasn’t expecting to cook a dinner I pay for, but everyone else was looking forward to it and enjoyed their meals. I ordered a spicy beef ramen, which was delicious. Great for a cold night. (There are a few ramen options and several small plates that the kitchen cooks; my daughter enjoyed hers.) Everyone enjoyed their desserts as well (sorbet, mochi ice cream, and lava cake). We stayed longer than ninety minutes, and the staff didn’t rush us. The restaurant was loud. Music blared and voices competed with the music. The staff didn’t play around with their own masking; all of them covered their nose and mouth. Plexiglass barriers between the booths helped, and the restaurant was well ventilated. At least where we sat, we felt a constant flow of air, and we weren’t anywhere near a window. The only thing that might keep me from going back is the noise level. Otherwise, I highly recommend it.

LB
LisaB
New York Area
1 review
Dined on November 12, 2021
Overall5food5service5ambience5

Grabbed dinner before a show, and it was lovely. The service was quick and friendly, and the food was absolutely delicious. We ordered two types of meat, along with the miso chili wings and yuzu shishito peppers, and everything was great.

OT
vipOpenTable Diner
New Orleans
9 reviews
Dined on November 12, 2021
Overall5food5service5ambience5

Great food, great drinks, great atmosphere!

OT
OpenTable Diner
1 review
Dined on November 4, 2021
Overall5food5service5ambience5

Memo was a great server, he was so helpful and sweet!

RB
vipRBNYC
New York Area
4 reviews
Dined on November 2, 2021
Overall5food5service5ambience5

Please be kind when visiting restaurants - staffing levels are still lower than pre-pandemic and they are doing the best they can to provide the best possible service!

OT
OpenTable Diner
New York Area
2 reviews
Dined on October 27, 2021
Overall5food5service5ambience5

It was great as always!

OT
OpenTable Diner
1 review
Dined on October 27, 2021
Overall5food4service5ambience5

Birthday dinner

SJ
SabinaJ
New York Area
1 review
Dined on October 24, 2021
Overall5food5service5ambience5

Great food and service

KS
vipKarS
Philadelphia
3 reviews
Dined on October 23, 2021
Overall5food5service5ambience5

Truly yummy and great atmosphere

CS
ChristinaS
1 review
Dined on October 23, 2021
Overall5food5service5ambience5

Good music, good food, good service. Nice bathroom, friendly hostess.

KT
KevinT
1 review
Dined on October 20, 2021
Overall5food5service5ambience5

The food was nothing shy of absolutely amazing. Would recommend.

NH
NickH
Houston
3 reviews
Dined on October 18, 2021
Overall3food4service1ambience3

La comida aceptable pero el servicio muy malo aceptan reservaciones hasta la 9 y cierran la cocina y la barra a las 9 y media y lo peor es que no te lo hacen saber y cuando pides tu recibo de pago te dicen que no tienen manera de imprimirlo. Pesimo no regreso y no lo recomiendo

Report
OT
OpenTable Diner
Chicago
7 reviews
Dined on October 17, 2021
Overall5food5service5ambience5

Always great experiences at this restaurant. Have been lucky enough to dine either in suburban Chicago, Hawaii & now New York. Very friendly and outgoing staff. Great selection of items as well as a different drinks and sakes. Never disappoints.

OT
OpenTable Diner
New York Area
1 review
Dined on October 15, 2021
Overall5food4service3ambience4

The meat wasn’t as usually, tasted weird

g
gccc
New York Area
1 review
Dined on October 13, 2021
Overall1food5service1ambience2

Great food, one of my favorite restaurants. Service here was poor our waiter kept forgetting to bring our plates. I go to their flushing location more frequently their service is better and they all greet you once you go in.

BN
BethinNYC
New York Area
7 reviews
Dined on October 12, 2021
Overall5food5service5ambience4

Gyu Kaku is always a ton of fun. Service was excellent and attentive, and we had a great time! They no longer close the metal curtains between tables (I assume to help with airflow during Covid) which means it’s not as intimate as before, but we had a great time.

1
1jay3
New York Area
1 review
Dined on October 11, 2021
Overall5food5service5ambience5

Amazing and good food. A Plus was the food was not to pricy

OT
OpenTable Diner
New York Area
1 review
Dined on October 9, 2021
Overall5food4service5ambience4

loved it!!

MC
MiyaC
New York Area
2 reviews
Dined on October 9, 2021
Overall5food5service5ambience5

The service and the food was great! Also great atmosphere!

RM
vipRMart
New York Area
3 reviews
Dined on October 6, 2021
Overall5food5service5ambience5

We were in a rush to get to a show and our server got our food and check to us FAST.

NG
vipNicoleG
New York Area
69 reviews
Dined on October 2, 2021
Overall4food4service5ambience4

We were running late, and they were very accommodating. I really appreciated how well they handled the covid protocols. The wait staff was very helpful and attentive. The food was delicious. We, unfortunately, were in a rush due to theatre tickets, but still enjoyed a fun and tasty meal. We will definitely go back for a more leisurely dinner!

OT
OpenTable Diner
Philadelphia
1 review
Dined on October 1, 2021
Overall4food5service3ambience4

Very nice. I would come back again

S
vipSydney
New York Area
14 reviews
Dined on October 1, 2021
Overall5food5service5ambience5

Food and drinks 10/10 per usual

MB
MatanalaiB
Manchester
8 reviews
Dined on September 30, 2021
Overall5food3service5ambience4

Good service and friendly environment

S
Space
New England
5 reviews
Dined on September 25, 2021
Overall5food5service5ambience5

Excellent food and experience all around

R
Robert
New York Area
67 reviews
Dined on September 24, 2021
Overall5food5service5ambience4

I love this restaurant because I can choose the ingredients and cook them myself. I get a variety of items and enjoy a meal at my own pace. The food is good quality and cooks relatively quickly. Highly recommended.

They recently changed the times for their happy hour. Someone from the restaurant called me to inform me of the change and asked if I would like to switch the time of my reservation.

OT
OpenTable Diner
1 review
Dined on September 4, 2021
Overall5food5service5ambience5

Everything was excellent

DD
DreD
Washington DC
1 review